# Best Software Asset Management (SAM) Tools - Page 2 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* Software asset management (SAM) tools are used to document and manage the software licenses used by a business. Traditionally used to track local, on-premises software licenses, many SAM tools have broadened their scope to include tracking SaaS assets as well. Companies use SAM software for various reasons, including cost tracking, contract management and compliance, and license management solutions, making them prime tools for internal asset and user access managers. SAM tools share similarities with a few solutions that also manage and track technology assets, including [IT asset management software](https://www.g2.com/categories/it-asset-management), which also covers physical assets and [SaaS operations management software](https://www.g2.com/categories/saas-operations-management), which focuses particularly on as-a-service software management. To qualify for inclusion in the Software Asset Management category, a product must: - Provide tools to build a software inventory - Track local, on-premises software solutions; many track as-a-service software solutions, as well - Document software licenses and deployments to determine license compliance position - Provide compliance management capabilities for software programs ## Top Software Asset Management (SAM) Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Snow Atlas](https://www.g2.com/products/snow-atlas/reviews) | 4.5/5.0 (23 reviews) | Unified SAM visibility across hybrid IT estates | "[Effective SAM Platform with Growing Cloud Capabilities](https://www.g2.com/survey_responses/snow-atlas-review-11628445)" | | 2 | [Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews) | 4.8/5.0 (102 reviews) | Unified ITSM and software licence lifecycle tracking | "[Self-Service Portal Transformed Support for Teachers and Staff](https://www.g2.com/survey_responses/alloy-navigator-review-13090627)" | | 3 | [CloudEagle](https://www.g2.com/products/cloudeagle/reviews) | 4.7/5.0 (104 reviews) | SaaS spend visibility with license harvesting | "[Real-Time Browser Warnings That Keep Sensitive Data Out of Unapproved AI Tools](https://www.g2.com/survey_responses/cloudeagle-review-13102030)" | | 4 | [FlexNet Manager](https://www.g2.com/products/flexnet-manager/reviews) | 4.1/5.0 (62 reviews) | Entitlement-to-consumption reconciliation for complex license compliance | "[FlexNet Manager Simplifies Software Asset Management](https://www.g2.com/survey_responses/flexnet-manager-review-11524002)" | | 5 | [Google Cloud Asset Inventory](https://www.g2.com/products/google-cloud-asset-inventory/reviews) | 4.1/5.0 (17 reviews) | GCP-native asset inventory with IAM policy tracking | "[Mastering Visibility: The Google Cloud Asset Inventory Review](https://www.g2.com/survey_responses/google-cloud-asset-inventory-review-8979115)" | | 6 | [USU](https://www.g2.com/products/usu/reviews) | 4.5/5.0 (42 reviews) | Multi-vendor license compliance and ELP reconciliation | "[Exceptional Reliability and Deep Analysis with Seamless RMM Integration](https://www.g2.com/survey_responses/usu-review-12220203)" | | 7 | [Torii](https://www.g2.com/products/torii/reviews) | 4.5/5.0 (311 reviews) | SaaS discovery with automated lifecycle workflows | "[Great core functionality, active development & fantastic support.](https://www.g2.com/survey_responses/torii-review-7785369)" | | 8 | [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews) | 4.5/5.0 (74 reviews) | IT asset lifecycle tracking with MDM integrations | "[Streamlined Asset Tracking with Stellar Support](https://www.g2.com/survey_responses/assetsonar-review-12121420)" | | 9 | [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) | 4.3/5.0 (776 reviews) | Asset-linked ITSM ticketing with ITIL workflows | "[Ticketing and Asset Management in One Clean, Reliable Platform](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12714845)" | | 10 | [ServiceNow Software Asset Management](https://www.g2.com/products/servicenow-software-asset-management/reviews) | 4.4/5.0 (46 reviews) | ITSM-native software license compliance tracking | "[Servicenow Sfotware Asset Management :A Seameless Asset Tracking Management](https://www.g2.com/survey_responses/servicenow-software-asset-management-review-10312284)" | ## G2 Grid® for Software Asset Management (SAM) Tools ![G2 Grid® for Software Asset Management (SAM) Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/software-asset-management-tools/grids.png?focus%5B%5D=1245301&focus%5B%5D=20480&focus%5B%5D=162370&focus%5B%5D=36419&focus%5B%5D=1318198&focus%5B%5D=52613&focus%5B%5D=53074&focus%5B%5D=87855) Highlighted products: Snow Atlas, Alloy Navigator, CloudEagle, FlexNet Manager, Google Cloud Asset Inventory, USU, Torii, and AssetSonar. Underlying data: [Grid® JSON](https://www.g2.com/categories/software-asset-management-tools/grids.json?focus%5B%5D=snow-atlas&focus%5B%5D=alloy-navigator&focus%5B%5D=cloudeagle&focus%5B%5D=flexnet-manager&focus%5B%5D=google-cloud-asset-inventory&focus%5B%5D=usu&focus%5B%5D=torii&focus%5B%5D=ezo-assetsonar&segment=all) ## How Many Software Asset Management (SAM) Tools Products Does G2 Track? **Total Products under this Category:** 62 ### Category Stats (Jul 2026) - **Average Rating**: 4.52/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: USU (+0.27%) - Among all products in this category, USU recorded the largest rating increase compared to last month *Last updated: July 14, 2026* ## How Does G2 Rank Software Asset Management (SAM) Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,500+ Authentic Reviews - 62+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Software Asset Management (SAM) Tools Is Best for Your Use Case? - **Leader:** [Snow Atlas](https://www.g2.com/products/snow-atlas/reviews) - **Highest Performer:** [Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews) - **Easiest to Use:** [Alloy Navigator](https://www.g2.com/products/alloy-navigator/reviews) - **Top Trending:** [AssetSonar](https://www.g2.com/products/ezo-assetsonar/reviews) - **Best Free Software:** [Zluri](https://www.g2.com/products/zluri/reviews) --- **Sponsored** ### Reftab Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use. The platform covers the full asset lifecycle — from procurement and assignment through offboarding and retirement — with automation built in at every stage. Reftab connects with the tools your team already uses. These integrations trigger workflows, reduce manual steps, and keep your environment audit-ready without extra effort. Whether you're managing 500 assets or 50,000, Reftab gives IT the visibility and control to make confident decisions. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1198&secure%5Bchosen_at%5D=2026-07-14T19%3A20%3A54Z&secure%5Bdisplayable_resource_id%5D=1198&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1198&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=72503&secure%5Bresource_id%5D=1198&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsoftware-asset-management-tools&secure%5Btoken%5D=c9254305ff6cabf4c1fa7843d86c4af7a8d3b089725d7ed698cb3a328352fa3a&secure%5Burl%5D=https%3A%2F%2Fwww.reftab.com%2Fbook-demo%3Futm_source%3Dg2%26utm_medium%3Dcpc&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Software Asset Management (SAM) Tools Products in 2026? ### 1. [OpenText ZENworks Asset Management](https://www.g2.com/products/opentext-zenworks-asset-management/reviews) Micro Focus ZENworks Asset Management (formerly Novell) ZENworks Asset Management) integrates inventory, software usage, and license reconciliation to get the most accurate view of software installations and license compliance available. The combination of hardware, software, and purchasing data enables to get a complete view of IT assets. This ensures license compliance and eliminates software overspending. **Average Rating:** 4.1/5.0 **Total Reviews:** 7 **How Do G2 Users Rate OpenText ZENworks Asset Management?** - **Automated end user license provisioning:** 7.5/10 (Category avg: 8.5/10) - **Customized alerts:** 8.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 6.7/10 (Category avg: 8.4/10) - **Ease of Use:** 7.5/10 (Category avg: 9.1/10) **Who Is the Company Behind OpenText ZENworks Asset Management?** - **Seller:** [OpenText](https://www.g2.com/sellers/opentext) - **Year Founded:** 1991 - **HQ Location:** Waterloo, ON - **Twitter:** @OpenText (21,565 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®) - **Ownership:** NASDAQ:OTEX **Who Uses This Product?** - **Company Size:** 43% Enterprise, 43% Small-Business #### What Are OpenText ZENworks Asset Management's Pros and Cons? **Pros:** - Asset Management (1 reviews) - Device Monitoring (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) - Monitoring (1 reviews) **Cons:** - Expensive (1 reviews) - Learning Curve (1 reviews) - Poor Interface Design (1 reviews) - Setup Difficulty (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About OpenText ZENworks Asset Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **effective asset tracking** features of OpenText ZENworks, enhancing efficiency and compliance management. - Users value the **ease of device monitoring** in OpenText ZENworks Asset Management, enhancing efficiency and compliance. - Users appreciate the **seamless integration** of OpenText ZENworks Asset Management with tools like ServiceNow for enhanced efficiency. - Users appreciate the **user-friendly interface** of OpenText ZENworks Asset Management, enhancing their overall experience and efficiency. - Users appreciate the **seamless monitoring capabilities** of OpenText ZENworks Asset Management, enhancing overall asset management efficiency. **Cons:** - Users find the **licensing costs** for OpenText ZENworks Asset Management to be higher than expected, affecting overall satisfaction. - Users find the **learning curve steep** for first-time use, affecting their initial experience with the software. - Users find the **poor interface design** requires significant UX simplification for better overall usability. - Users find the **initial setup and rollout challenging** , often leading to difficulties in getting started with the product. - Users experience **slow performance** with detailed reports, making the system challenging for first-time users. #### What Are Recent G2 Reviews of OpenText ZENworks Asset Management? **"[A valuable tool for managing software assets](https://www.g2.com/survey_responses/opentext-zenworks-asset-management-review-10295454)"** **Rating:** 4.0/5.0 stars *— Verified User in Commercial Real Estate* [Read full review](https://www.g2.com/survey_responses/opentext-zenworks-asset-management-review-10295454) --- **"[Asset Management with Robust Features, but room for simplification](https://www.g2.com/survey_responses/opentext-zenworks-asset-management-review-10688339)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/opentext-zenworks-asset-management-review-10688339) --- ### 2. [Timly](https://www.g2.com/products/timly/reviews) Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries, enabling users to optimize their asset management strategies while ensuring the availability and safety of their equipment and materials. The target audience for Timly includes businesses in sectors such as manufacturing, construction, logistics, and healthcare, where precise asset tracking is crucial. By utilizing Timly, organizations can prevent material losses, reduce the time spent searching for equipment, and ensure that devices and machinery are operational when needed. This is particularly beneficial for teams that rely on a variety of tools and equipment to maintain productivity and meet project deadlines. One of the standout features of Timly is its ability to centralize critical inventory data in the cloud, providing users with a comprehensive 360° view of their assets. Each item is assigned a unique QR code, which links the physical asset to its digital profile. This integration simplifies the tracking process, allowing users to quickly access information about each asset's location, condition, and maintenance history. The platform also supports quality control measures, helping businesses adhere to regulatory and safety standards while maintaining operational efficiency. Timly's user-friendly interface and robust functionality make it an effective solution for organizations looking to streamline their asset management processes. By leveraging the power of cloud technology, Timly ensures that users can access their inventory data from anywhere, facilitating real-time updates and collaboration among team members. This flexibility is essential for businesses that operate across multiple locations or require remote access to their asset information. Overall, Timly stands out in the asset tracking category by offering a comprehensive suite of tools that enhance visibility, accountability, and efficiency in inventory management. Its focus on preventing material losses and ensuring the availability of critical assets positions it as a valuable resource for businesses seeking to improve their operational workflows and maintain a competitive edge in their respective industries. **Average Rating:** 4.9/5.0 **Total Reviews:** 71 **How Do G2 Users Rate Timly?** - **Customized alerts:** 6.7/10 (Category avg: 8.6/10) - **Ease of Use:** 9.4/10 (Category avg: 9.1/10) **Who Is the Company Behind Timly?** - **Seller:** [Timly Software AG](https://www.g2.com/sellers/timly-software-ag) - **Company Website:** https://timly.com/ - **Year Founded:** 2020 - **HQ Location:** Zürich, CH - **LinkedIn® Page:** https://www.linkedin.com/company/timly-ag/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction, Hospital & Health Care - **Company Size:** 65% Mid-Market, 31% Small-Business #### What Are Timly's Pros and Cons? **Pros:** - Alerts (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Ease of Use (1 reviews) - Efficiency (1 reviews) **Cons:** - Poor Design (1 reviews) - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About Timly? *AI-generated summary from verified user reviews* **Pros:** - Users value Timly's **efficient alerts** that provide excellent visibility and responsive team support. - Users value Timly's **effective communication** with responsive teams that enhance overall satisfaction and support. - Users value Timly's **efficient customer support** , noting quick responses and helpful assistance with their inquiries. - Users appreciate the **ease of use** of Timly, finding it efficient and supportive for managing equipment visibility. - Users appreciate Timly's **efficiency** , benefiting from excellent visibility over equipment and quick team responses. **Cons:** - Users suggest enhancing the **poor design** of Timly software for a better user experience. - Users suggest enhancing the **poor interface design** of Timly for a better user experience. #### What Are Recent G2 Reviews of Timly? **"[Clear, intuitive, and with outstanding support – Timly is absolutely recommendable](https://www.g2.com/survey_responses/timly-review-13079901)"** **Rating:** 5.0/5.0 stars *— Mark W.* [Read full review](https://www.g2.com/survey_responses/timly-review-13079901) --- **"[Intuitive, cloud-based, and comprehensive asset management system](https://www.g2.com/survey_responses/timly-review-12631979)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/timly-review-12631979) --- ### 3. [vScope](https://www.g2.com/products/vscope/reviews) Unleash the full potential of your team with vScope, the comprehensive IT Inventory software. Gain deep insights into your entire IT landscape, including software, hardware, cloud, on-premises assets, licenses, and network infrastructure. vScope's features encompass anything from robust Configuration Management Database (CMDB), powerful reporting tools, precise IT billing capabilities, and in-depth analysis and compliance. Get in touch to learn more! **Average Rating:** 4.8/5.0 **Total Reviews:** 4 **How Do G2 Users Rate vScope?** - **Automated end user license provisioning:** 8.9/10 (Category avg: 8.5/10) - **Customized alerts:** 9.4/10 (Category avg: 8.6/10) - **Approved app catalogue:** 9.4/10 (Category avg: 8.4/10) - **Ease of Use:** 9.6/10 (Category avg: 9.1/10) **Who Is the Company Behind vScope?** - **Seller:** [InfraSight Labs](https://www.g2.com/sellers/infrasight-labs) - **Year Founded:** 2010 - **HQ Location:** Malmö, SE - **LinkedIn® Page:** https://www.linkedin.com/company/infrasight-labs (21 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of vScope? **"[Manage IT Inventory efficiently with vScope](https://www.g2.com/survey_responses/vscope-review-9977144)"** **Rating:** 5.0/5.0 stars *— Vipin G.* [Read full review](https://www.g2.com/survey_responses/vscope-review-9977144) --- **"[Very helpful for mapping our IT environment](https://www.g2.com/survey_responses/vscope-review-10705559)"** **Rating:** 4.0/5.0 stars *— Ahmed h.* [Read full review](https://www.g2.com/survey_responses/vscope-review-10705559) --- ### 4. [Forescribe](https://www.g2.com/products/forescribe/reviews) Forescribe® is redefining how businesses manage their digital infrastructure in today’s fast-paced world. We bring together the best of agility, innovation, and customer obsession to simplify SaaS Ops and Software Governance without the typical challenges. We're a vibrant, close-knit team of creative thinkers, tech enthusiasts, and problem solvers united by our passion for delivering value and driving efficiency. Forescribe stands at the crossroads of digital transformation and operational excellence. Our platform offers businesses a powerful suite of tools—AI-driven insights, real-time spend tracking, and complete digital visibility—empowering them to optimize costs, reduce redundancies, and streamline operations. Think of us as your go-to partner for controlling your 2nd largest Opex and navigating the ever-growing world of software with confidence. Also, Forescribe is ISO 27001 and ISO 9001 standard certified, as well as GDPR and CCPA ready. **Average Rating:** 4.8/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Forescribe?** - **Ease of Use:** 9.8/10 (Category avg: 9.1/10) **Who Is the Company Behind Forescribe?** - **Seller:** [Forescribe](https://www.g2.com/sellers/forescribe) - **Year Founded:** 2023 - **HQ Location:** Gurugram, IN - **Twitter:** @forescriber (39 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/forescribe (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 70% Mid-Market, 25% Enterprise #### What Are Forescribe's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Automation (4 reviews) - Features (4 reviews) - Shadow IT Discovery (4 reviews) - Visibility (4 reviews) **Cons:** - Poor Reporting (2 reviews) - Complexity (1 reviews) - Limited Customization (1 reviews) - Manual Labor Inefficiency (1 reviews) - Poor Visibility (1 reviews) ### What Do G2 Reviewers Say About Forescribe? *AI-generated summary from verified user reviews* **Pros:** - Users find Forescribe's **ease of use** unparalleled, enabling quick implementation and invaluable insights immediately. - Users value the **automation capabilities** of Forescribe, significantly reducing manual tasks and enhancing overall efficiency. - Users appreciate the **real-time usage insights** of Forescribe, enhancing visibility and decision-making for IT asset management. - Users value the **effective shadow IT discovery** of Forescribe, enabling proactive software governance and real-time usage insights. - Users value the **real-time visibility** Forescribe provides into software usage, enabling better governance and decision-making. **Cons:** - Users find the **poor reporting options** in Forescribe limiting, hindering detailed analysis and cost-saving identification. - Users find the **customization options complicated** , making it challenging to navigate and fully utilize Forescribe. - Users find the **limited customization** options of Forescribe a bit complicated and challenging to navigate. - Users face **manual labor inefficiency** due to cumbersome data export steps required for reconciliation, increasing workload. - Users find **poor visibility** in reporting functionality, hindering their ability to identify potential cost savings effectively. #### What Are Recent G2 Reviews of Forescribe? **"[Clear SaaS Spend Visibility and Actionable License Insights](https://www.g2.com/survey_responses/forescribe-review-12492047)"** **Rating:** 5.0/5.0 stars *— Yash P.* [Read full review](https://www.g2.com/survey_responses/forescribe-review-12492047) --- **"[Clear, Unified View of Usage and Spend Across Tools](https://www.g2.com/survey_responses/forescribe-review-12509751)"** **Rating:** 5.0/5.0 stars *— Utkarsh Raj M.* [Read full review](https://www.g2.com/survey_responses/forescribe-review-12509751) --- ### 5. [Setyl](https://www.g2.com/products/setyl/reviews) Gain full visibility and control over your IT assets, software licenses, usage, and spend with Setyl. Setyl is an IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors, and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including inventory management and user onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IdP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), business applications (Adobe, Slack, Zoom, etc.), finance solutions, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage, and spend in one centralized platform. • Automate and scale daily IT operations: Simplify asset management, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights, and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2, and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows, and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensure a speedy and straightforward implementation, getting you up and running within an hour. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. Setyl features overview: • IT asset and license inventory • Full asset lifecycle management • SaaS subscription, software application, and license management • Software renewal tracking • License rightsizing • Employee onboarding and offboarding • ISO 27001 and SOC 2 compliance • Vendor management and due diligence • IT spend management and reporting • 100+ native integrations and API access • Fully guided support **Average Rating:** 4.8/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Setyl?** - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind Setyl?** - **Seller:** [Setyl](https://www.g2.com/sellers/setyl) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/11460502 (22 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 28% Small-Business #### What Are Setyl's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Intuitive (3 reviews) - Asset Management (2 reviews) - Automation (2 reviews) - Efficiency (2 reviews) **Cons:** - Integration Issues (1 reviews) - Limited Mobile Functionality (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About Setyl? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Setyl, finding it simple to learn and seamlessly effective in management. - Users find Setyl to be **intuitive and easy to use** , simplifying asset management and IT processes significantly. - Users love the **ease of asset management** with Setyl, streamlining tasks and enhancing overall productivity. - Users value the **automation features** of Setyl, streamlining asset management and enhancing overall administrative efficiency. - Users love the **efficiency** of Setyl, simplifying IT asset management and streamlining workflows with ease. **Cons:** - Users experienced **integration issues** with third-party data imports, though fixes have been implemented for improved functionality. - Users note the **limited mobile functionality** of Setyl, wishing for a dedicated mobile app for better access. - Users note the **missing mobile app** , which limits accessibility and convenience when using Setyl on the go. - Users note some **UX improvement issues** with data import and desire a mobile app for better accessibility. #### What Are Recent G2 Reviews of Setyl? **"[Seamless Asset Management with Setyl](https://www.g2.com/survey_responses/setyl-review-12428605)"** **Rating:** 5.0/5.0 stars *— Pawel T.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12428605) --- **"[Feature-Rich Asset Management with Top-Class, Responsive Support](https://www.g2.com/survey_responses/setyl-review-12404196)"** **Rating:** 5.0/5.0 stars *— Ethan M.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12404196) --- #### What Are G2 Users Discussing About Setyl? - [What is Setyl used for?](https://www.g2.com/discussions/what-is-setyl-used-for) ### 6. [Altair Allocator](https://www.g2.com/products/altair-allocator/reviews) Altair® Allocator™ is a multi-site license allocation and management tool designed to maximize software license utilization through efficient sharing across multiple job scheduling servers, geographical locations, and business units. By enabling organizations to share software licenses seamlessly, Allocator enhances operational efficiency and provides clear visibility into license usage, allowing for prioritized allocation based on organizational needs. Key Features and Functionality: - Shared Licenses: Allocator monitors the total number of licenses in the pool and those currently in use, distributing available licenses across various geographic sites or business units to optimize utilization. - Policy Enforcement: Comprehensive resource management policies enable Allocator to enforce license allocation rules throughout the system, ensuring compliance and efficient resource distribution. - Easy Integration: Allocator integrates seamlessly with Altair Monitor™ for license monitoring and with workload scheduling solutions like Altair Accelerator™ and Altair PBS Professional™, facilitating a cohesive license management ecosystem. - Designed for Multi-site Organizations: Tailored for development teams spread across multiple geographies and data centers, Allocator addresses the complexities of managing licenses in distributed environments. - Operational Efficiency: By adjusting license allocation according to demand and utilizing policies to maximize software asset usage, Allocator helps organizations enhance their operational efficiency. Primary Value and Problem Solved: Allocator addresses the challenge of underutilized and inefficiently managed software licenses within organizations operating across multiple sites and business units. By enabling dynamic sharing and allocation of licenses, it ensures that software resources are utilized to their fullest potential, reducing costs associated with unused licenses and improving overall productivity. The tool's real-time metrics and policy enforcement capabilities provide organizations with the insights and control needed to manage licenses effectively, aligning resource allocation with actual demand and organizational priorities. **Average Rating:** 3.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Altair Allocator?** - **Automated end user license provisioning:** 1.7/10 (Category avg: 8.5/10) - **Customized alerts:** 3.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 3.3/10 (Category avg: 8.4/10) - **Ease of Use:** 5.8/10 (Category avg: 9.1/10) **Who Is the Company Behind Altair Allocator?** - **Seller:** [Altair](https://www.g2.com/sellers/altair-186799f5-3238-493f-b3ad-b8cac484afd7) - **Year Founded:** 1985 - **HQ Location:** Troy, MI - **LinkedIn® Page:** https://www.linkedin.com/company/8323/ (2,774 employees on LinkedIn®) - **Ownership:** NASDAQ:ALTR - **Total Revenue (USD mm):** $458 **Who Uses This Product?** - **Company Size:** 50% Small-Business, 50% Mid-Market #### What Are Recent G2 Reviews of Altair Allocator? **"[Simple and Effective Tool](https://www.g2.com/survey_responses/altair-allocator-review-10733932)"** **Rating:** 4.0/5.0 stars *— Ahmed P.* [Read full review](https://www.g2.com/survey_responses/altair-allocator-review-10733932) --- ### 7. [Altair Monitor](https://www.g2.com/products/altair-monitor/reviews) Altair Monitor is a software license-tracking tool providing current and historical software license utilization for multi-site environments. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Altair Monitor?** - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 10.0/10 (Category avg: 8.4/10) - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Altair Monitor?** - **Seller:** [Altair](https://www.g2.com/sellers/altair-186799f5-3238-493f-b3ad-b8cac484afd7) - **Year Founded:** 1985 - **HQ Location:** Troy, MI - **LinkedIn® Page:** https://www.linkedin.com/company/8323/ (2,774 employees on LinkedIn®) - **Ownership:** NASDAQ:ALTR - **Total Revenue (USD mm):** $458 **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Altair Monitor? **"[Perfect software for monitoring](https://www.g2.com/survey_responses/altair-monitor-review-8911424)"** **Rating:** 5.0/5.0 stars *— Ayush Singh C.* [Read full review](https://www.g2.com/survey_responses/altair-monitor-review-8911424) --- **"[Easy view of results](https://www.g2.com/survey_responses/altair-monitor-review-6985593)"** **Rating:** 5.0/5.0 stars *— Verified User in Airlines/Aviation* [Read full review](https://www.g2.com/survey_responses/altair-monitor-review-6985593) --- ### 8. [Altair Software Asset Optimization (SAO)](https://www.g2.com/products/altair-software-asset-optimization-sao/reviews) Altair® Software Asset Optimization is an advanced tool designed to help organizations optimize their software portfolios by providing real-time data collection, analysis, and visualization. With over 70 configurable reports, SAO enables businesses to make informed decisions, ensuring efficient software asset management and significant cost savings. Key Features and Functionality: - Detailed Reporting: Access more than 70 configurable usage and analytics reports with extensive drill-down capabilities, offering a comprehensive view of license usage across departments and regions. - Admin Tools: Manage license expirations, vendor relationships, agent configurations, user roles, and organizational hierarchies effectively. - SAO Predict: Utilize the "what-if" simulator to explore configuration alternatives, control license costs, and plan for future capacity needs. - Costing Module: Optimize software purchases and control spending through detailed cost allocation and budgeting tools. - Customization: Tailor the SAO solution to meet your organization's unique requirements, ensuring a personalized approach to software asset management. - Third-Party Support: Support for over two dozen third-party license managers, providing flexibility and integration with existing systems. Primary Value and Problem Solved: Altair SAO addresses the challenge of managing and optimizing software licenses, which often constitute a significant portion of an organization's operating costs. By offering detailed insights into software usage and underutilization, SAO empowers businesses to make data-driven decisions, leading to efficient budgeting, reduced software expenditures, and improved resource allocation. Additionally, the SAO Predict module aids in future capacity planning, ensuring that organizations are well-prepared for evolving software needs. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Altair Software Asset Optimization (SAO)?** - **Automated end user license provisioning:** 9.2/10 (Category avg: 8.5/10) - **Customized alerts:** 9.2/10 (Category avg: 8.6/10) - **Approved app catalogue:** 9.2/10 (Category avg: 8.4/10) - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind Altair Software Asset Optimization (SAO)?** - **Seller:** [Altair](https://www.g2.com/sellers/altair-186799f5-3238-493f-b3ad-b8cac484afd7) - **Year Founded:** 1985 - **HQ Location:** Troy, MI - **LinkedIn® Page:** https://www.linkedin.com/company/8323/ (2,774 employees on LinkedIn®) - **Ownership:** NASDAQ:ALTR - **Total Revenue (USD mm):** $458 **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Altair Software Asset Optimization (SAO)? **"[Make informed business decisions](https://www.g2.com/survey_responses/altair-software-asset-optimization-sao-review-10008149)"** **Rating:** 5.0/5.0 stars *— Mohsan A.* [Read full review](https://www.g2.com/survey_responses/altair-software-asset-optimization-sao-review-10008149) --- **"[Great Asset Optimization tool](https://www.g2.com/survey_responses/altair-software-asset-optimization-sao-review-10735600)"** **Rating:** 4.0/5.0 stars *— P R P.* [Read full review](https://www.g2.com/survey_responses/altair-software-asset-optimization-sao-review-10735600) --- ### 9. [AssetLabs Streamline](https://www.g2.com/products/assetlabs-streamline/reviews) AssetLabs Streamline is a license management software that streamlines audits an entire organization's software licenses by Normalizing, categorizing, and automatically identifying license types using your SCCM or other inventory data. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate AssetLabs Streamline?** - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 8.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 8.3/10 (Category avg: 8.4/10) - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind AssetLabs Streamline?** - **Seller:** [AssetLabs](https://www.g2.com/sellers/assetlabs) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are Recent G2 Reviews of AssetLabs Streamline? **"[Best Inventory Mangement Application](https://www.g2.com/survey_responses/assetlabs-streamline-review-7411548)"** **Rating:** 5.0/5.0 stars *— Bikash M.* [Read full review](https://www.g2.com/survey_responses/assetlabs-streamline-review-7411548) --- **"[Its a centralized key feature for organization to show all data in one platform.](https://www.g2.com/survey_responses/assetlabs-streamline-review-9002778)"** **Rating:** 5.0/5.0 stars *— Yagnik P.* [Read full review](https://www.g2.com/survey_responses/assetlabs-streamline-review-9002778) --- ### 10. [License Asset Manager](https://www.g2.com/products/license-asset-manager/reviews) LAMUM is a comprehensive software asset management tool for consolidating all engineering software products, licenses, and vendor information while providing complete current and historical usage information. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate License Asset Manager?** - **Automated end user license provisioning:** 8.3/10 (Category avg: 8.5/10) - **Customized alerts:** 9.2/10 (Category avg: 8.6/10) - **Approved app catalogue:** 8.3/10 (Category avg: 8.4/10) - **Ease of Use:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind License Asset Manager?** - **Seller:** [TeamEDA](https://www.g2.com/sellers/teameda) - **Year Founded:** 2004 - **HQ Location:** Manchester, US - **Twitter:** @TeamEDA_Inc (17 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/teamedasoftware/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Small-Business #### What Are Recent G2 Reviews of License Asset Manager? **"[Review for License Asset Manager](https://www.g2.com/survey_responses/license-asset-manager-review-9799918)"** **Rating:** 4.5/5.0 stars *— Moin K.* [Read full review](https://www.g2.com/survey_responses/license-asset-manager-review-9799918) --- **"[Restricts its capacity to produce actual recommendations](https://www.g2.com/survey_responses/license-asset-manager-review-10663396)"** **Rating:** 4.0/5.0 stars *— Ahmed A.* [Read full review](https://www.g2.com/survey_responses/license-asset-manager-review-10663396) --- ### 11. [Loggle Application Portfolio Management Software](https://www.g2.com/products/loggle-application-portfolio-management-software/reviews) Loggle offers Application Portfolio Management Software that enables end-to-end management and monitoring of application inventories from a single platform. Loggle helps companies evaluate their IT infrastructure and ensure that your application portfolio serves their company’s strategic goals. Get an accurate representation of: - Your inventory - Application usage - Software spend - Functions and domains - Application criticality Simplify your IT Landscape with Loggle! **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Loggle Application Portfolio Management Software?** - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Loggle Application Portfolio Management Software?** - **Seller:** [Loggle](https://www.g2.com/sellers/loggle) - **Year Founded:** 2020 - **HQ Location:** Wollerau, CH - **Twitter:** @loggle_io (21 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/loggle/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of Loggle Application Portfolio Management Software? **"[An All-in One IT Asset Management Software](https://www.g2.com/survey_responses/loggle-application-portfolio-management-software-review-5382514)"** **Rating:** 5.0/5.0 stars *— Alper .* [Read full review](https://www.g2.com/survey_responses/loggle-application-portfolio-management-software-review-5382514) --- **"[Simplifies IT Management](https://www.g2.com/survey_responses/loggle-application-portfolio-management-software-review-5382773)"** **Rating:** 5.0/5.0 stars *— Ayse O.* [Read full review](https://www.g2.com/survey_responses/loggle-application-portfolio-management-software-review-5382773) --- #### What Are G2 Users Discussing About Loggle Application Portfolio Management Software? - [What is Loggle Application Portfolio Management Software used for?](https://www.g2.com/discussions/what-is-loggle-application-portfolio-management-software-used-for) ### 12. [Miradore Management Suite](https://www.g2.com/products/miradore-management-suite/reviews) Miradore Management Suite is a tool for It system management that help to manage and optimize hardware and software assets, while automating routines like deployments, patches and configurations, move from reactive to proactive maintenance to enjoy improved security, and increase user happiness with timely remote support. **Average Rating:** 4.8/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Miradore Management Suite?** - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Miradore Management Suite?** - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto (41,211 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (994 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of Miradore Management Suite? **"[Miradore helps with streamlining installations](https://www.g2.com/survey_responses/miradore-management-suite-review-7851898)"** **Rating:** 5.0/5.0 stars *— Mårten A.* [Read full review](https://www.g2.com/survey_responses/miradore-management-suite-review-7851898) --- **"[Miradore is convenient and powerful and affordable](https://www.g2.com/survey_responses/miradore-management-suite-review-8957431)"** **Rating:** 5.0/5.0 stars *— Verified User in Internet* [Read full review](https://www.g2.com/survey_responses/miradore-management-suite-review-8957431) --- #### What Are G2 Users Discussing About Miradore Management Suite? - [What is Miradore Management Suite used for?](https://www.g2.com/discussions/what-is-miradore-management-suite-used-for) ### 13. [Raynet One](https://www.g2.com/products/raynet-one/reviews) The Raynet One platform provides a central, reliable source for all IT assets to protect, optimize and efficiently manage complex IT systems. It enables True IT Asset Visibility through flexible inventory methods and numerous SaaS & Cloud connectors. The aggregated, transformed, normalized and enriched data provides a high-quality, complete and reliable basis. After all, if you can't see it, you can't manage or protect it. Raynet One combines IT and cybersecurity management on a single platform and enables standardized and automated use cases for these IT initiatives. This not only creates transparency but also ensures holistic management of the IT infrastructure – for long-term IT success. The reliable, high-quality and complete IT asset data can be automatically fed into other systems such as SAM, HAM, ITSM, EDR/XDR or CMDBs at any time, so that all stakeholders benefit and gain a common understanding of the IT landscape. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Raynet One?** - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 10.0/10 (Category avg: 8.4/10) - **Ease of Use:** 9.4/10 (Category avg: 9.1/10) **Who Is the Company Behind Raynet One?** - **Seller:** [Raynet](https://www.g2.com/sellers/raynet) - **Year Founded:** 1953 - **HQ Location:** Chinnor, GB - **LinkedIn® Page:** http://www.linkedin.com/company/radio-amateurs'-emergency-network-raynet- (21 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Enterprise, 33% Mid-Market #### What Are Raynet One's Pros and Cons? **Pros:** - Accessibility (1 reviews) - Asset Management (1 reviews) - Automation (1 reviews) - Cloud Integration (1 reviews) - Data Management (1 reviews) **Cons:** - Integration Issues (1 reviews) - Poor Customer Support (1 reviews) - Poor Usability (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About Raynet One? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **comprehensive accessibility** of Raynet One across diverse IT environments, enhancing their operational efficiency. - Users appreciate the **comprehensive discovery capabilities** of Raynet One in diverse IT environments, enhancing efficiency and management. - Users benefit from the **automation features** of Raynet One, significantly reducing manual effort in software asset management. - Users value the **comprehensive cloud integration** of Raynet One, enhancing their IT management across various environments. - Users praise Raynet One for its **comprehensive data management** , effectively supporting diverse IT environments with automation. **Cons:** - Users find **API integration with third-party ITAM tools challenging** , impacting their overall experience with Raynet One. - Users express frustration over **poor customer support** , highlighting challenges in resolving issues effectively with Raynet One. - Users find the **poor usability** of Raynet One frustrating, as the interface lacks intuitiveness and visual appeal. - Users feel the **user interface could be more intuitive** , impacting their overall experience with Raynet One. #### What Are Recent G2 Reviews of Raynet One? **"[Best tool for data collection & data management](https://www.g2.com/survey_responses/raynet-one-review-9607646)"** **Rating:** 4.0/5.0 stars *— Dnyaneshwar D.* [Read full review](https://www.g2.com/survey_responses/raynet-one-review-9607646) --- **"[Best tool for data collection and management](https://www.g2.com/survey_responses/raynet-one-review-9169956)"** **Rating:** 5.0/5.0 stars *— Lokesh B.* [Read full review](https://www.g2.com/survey_responses/raynet-one-review-9169956) --- #### What Are G2 Users Discussing About Raynet One? - [What is RaySuite used for?](https://www.g2.com/discussions/what-is-raysuite-used-for) ### 14. [Reftab](https://www.g2.com/products/reftab/reviews) Reftab is built for modern IT teams who want a powerful and flexible solution to manage hardware and software in one place. Since 2013, IT teams have relied on Reftab to track, manage, and automate their hardware and software asset management — with over 1.8 million assets currently managed on the platform. That track record shows up in the recognition. Reftab has earned awards year after year, including Forbes Best in Class, Gartner IT Management Category Leadership, and Capterra awards for Best Value and Ease of Use. The platform covers the full asset lifecycle — from procurement and assignment through offboarding and retirement — with automation built in at every stage. Reftab connects with the tools your team already uses. These integrations trigger workflows, reduce manual steps, and keep your environment audit-ready without extra effort. Whether you're managing 500 assets or 50,000, Reftab gives IT the visibility and control to make confident decisions. **Average Rating:** 4.3/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Reftab?** - **Ease of Use:** 8.9/10 (Category avg: 9.1/10) **Who Is the Company Behind Reftab?** - **Seller:** [Reftab](https://www.g2.com/sellers/reftab) - **Company Website:** https://www.reftab.com - **Year Founded:** 2013 - **HQ Location:** New York, US - **Twitter:** @reftab (74 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/reftab (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 50% Mid-Market #### What Are Reftab's Pros and Cons? **Pros:** - Inventory Management (2 reviews) - Centralization (1 reviews) - Customer Support (1 reviews) - Dashboard Customization (1 reviews) - Data Tracking (1 reviews) **Cons:** - Asset Management Issues (1 reviews) - Notification Issues (1 reviews) - Poor Notifications (1 reviews) ### What Do G2 Reviewers Say About Reftab? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **centralized inventory tracking** of Reftab, making license renewal and management efficient and straightforward. - Users value the **centralized tracking** of inventory and licenses in Reftab, simplifying management and oversight. - Users praise the **prompt and helpful customer support** of Reftab, enhancing their overall experience with the product. - Users appreciate the **dashboard customization** of Reftab, as it enables efficient inventory tracking and license monitoring. - Users appreciate the **data tracking capabilities** of Reftab, effectively managing inventory and license renewals effortlessly. **Cons:** - Users find it challenging to **keep up with asset management** when loading everything into Reftab, which can be overwhelming. - Users face **notification issues** with Reftab, receiving only one alert for license renewals instead of multiple reminders. - Users are disappointed with **poor notifications** , receiving limited alerts about license renewals and missing crucial reminders. #### What Are Recent G2 Reviews of Reftab? **"[Great Product](https://www.g2.com/survey_responses/reftab-review-11157166)"** **Rating:** 5.0/5.0 stars *— John D.* [Read full review](https://www.g2.com/survey_responses/reftab-review-11157166) --- **"[Excellent Inventory and License Tracker](https://www.g2.com/survey_responses/reftab-review-11207867)"** **Rating:** 4.5/5.0 stars *— Steven V.* [Read full review](https://www.g2.com/survey_responses/reftab-review-11207867) --- #### What Are G2 Users Discussing About Reftab? - [What is Reftab used for?](https://www.g2.com/discussions/what-is-reftab-used-for) ### 15. [SAP License Management](https://www.g2.com/products/sap-license-management/reviews) Our License Management module is the only solution that offers compliant SAP license management automation integrated with automated user provisioning, giving your organization the ability to optimize SAP and other complex licenses. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **How Do G2 Users Rate SAP License Management?** - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 10.0/10 (Category avg: 8.4/10) - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind SAP License Management?** - **Seller:** [Security Weaver](https://www.g2.com/sellers/security-weaver) - **Year Founded:** 2004 - **HQ Location:** Lehi, US - **Twitter:** @securityweaver (648 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/85006 (55 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market #### What Are Recent G2 Reviews of SAP License Management? **"[Sap License Management](https://www.g2.com/survey_responses/sap-license-management-review-8952343)"** **Rating:** 5.0/5.0 stars *— Lala R.* [Read full review](https://www.g2.com/survey_responses/sap-license-management-review-8952343) --- **"[License Management: Introduction and Overview](https://www.g2.com/survey_responses/sap-license-management-review-8922818)"** **Rating:** 5.0/5.0 stars *— Jay P.* [Read full review](https://www.g2.com/survey_responses/sap-license-management-review-8922818) --- ### 16. [ALVAO Service Desk](https://www.g2.com/products/alvao-service-desk/reviews) ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA. For more information visit www.alvao.com **Average Rating:** 4.6/5.0 **Total Reviews:** 52 **How Do G2 Users Rate ALVAO Service Desk?** - **Ease of Use:** 8.9/10 (Category avg: 9.1/10) **Who Is the Company Behind ALVAO Service Desk?** - **Seller:** [ALVAO](https://www.g2.com/sellers/alvao) - **Year Founded:** 1999 - **HQ Location:** Brno, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration - **Company Size:** 65% Mid-Market, 29% Enterprise #### What Are ALVAO Service Desk's Pros and Cons? **Pros:** - Automation (4 reviews) - Time-saving (4 reviews) - User Interface (4 reviews) - Collaboration (3 reviews) - Deployment Ease (3 reviews) **Cons:** - Insufficient Information (2 reviews) - Limited Customization (2 reviews) - Bugs (1 reviews) - Complexity (1 reviews) - Complex Reporting (1 reviews) ### What Do G2 Reviewers Say About ALVAO Service Desk? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of automation** with ALVAO Service Desk, significantly streamlining processes and improving efficiency. - Users appreciate the **time-saving automation** capabilities of ALVAO Service Desk, enhancing efficiency in work processes. - Users love the **intuitive and user-friendly interface** of ALVAO Service Desk, making navigation and administration effortless. - Users value the **ease of collaboration** in ALVAO Service Desk, enhancing communication across various departments effectively. - Users find ALVAO Service Desk's **deployment ease** remarkable, facilitating quick implementation and smooth integration. **Cons:** - Users find the **insufficient information** on custom forms complicated, requiring better documentation for improved experience. - Users find **limited customization** of forms somewhat complex, requiring better documentation and easier reporting adjustments. - Users experience occasional **minor bugs** in ALVAO Service Desk, but they are usually resolved quickly through updates or support. - Users find the **creation of custom forms overly complicated** , often requiring additional documentation for clarity. - Users find the **complex reporting** capabilities of ALVAO Service Desk difficult to customize, impacting their overall experience. #### What Are Recent G2 Reviews of ALVAO Service Desk? **"[User review after 3 years of use](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)"** **Rating:** 4.0/5.0 stars *— Tomáš V.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381) --- **"[Great product and the support team](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)"** **Rating:** 4.5/5.0 stars *— Lukáš S.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772) --- #### What Are G2 Users Discussing About ALVAO Service Desk? - [What is ALVAO Service Desk used for?](https://www.g2.com/discussions/what-is-alvao-service-desk-used-for) ### 17. [DejaCode](https://www.g2.com/products/dejacode/reviews) Increase visibility into your software development process with DejaCode **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate DejaCode?** - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 10.0/10 (Category avg: 8.4/10) - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind DejaCode?** - **Seller:** [nexB](https://www.g2.com/sellers/nexb) - **Year Founded:** 2003 - **HQ Location:** Mountain View, US - **LinkedIn® Page:** https://www.linkedin.com/company/nexb (16 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise #### What Are Recent G2 Reviews of DejaCode? **"[Review on DejaCode](https://www.g2.com/survey_responses/dejacode-review-8912833)"** **Rating:** 5.0/5.0 stars *— Ruchi S.* [Read full review](https://www.g2.com/survey_responses/dejacode-review-8912833) --- ### 18. [Infraon Infinity](https://www.g2.com/products/infraon-infinity/reviews) Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently. IT Asset Management module supports both Agent and discovery, which helps the IT team to manage both office network and remote devices in the current hybrid work culture. An inbuilt ticketing system with workflow automation helps exceptional service delivery and employee satisfaction. Infraon Infinity has an intuitive UI, is effortlessly configurable and customizable to meet your exact requirements, and is easily integrated with other business and IT systems. The rich custom dashboards and reports help you make well-informed business decisions and manage your expenses, employee/customer/asset lifecycle. Infraon Infinity Platform is an All-in-one IT operations platform from Infraon Corp, whose sub-products includes Infraon Assets - IT Asset Management Platform, Infraon ITSM- IT service desk, Infraon Helpdesk - Customer Support Software, Infraon NMS- Network Management System, Infraon ITIM - Data centre Management System, and Infraon Infinity An All-in-one IT operations platform, etc. with more than 10000+ user world wide. Start a free trial now! **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Infraon Infinity?** - **Ease of Use:** 9.5/10 (Category avg: 9.1/10) **Who Is the Company Behind Infraon Infinity?** - **Seller:** [Infraon](https://www.g2.com/sellers/infraon) - **Year Founded:** 2021 - **HQ Location:** San Francisco, CA - **Twitter:** @infraoncorp (93 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/infraon/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 95% Mid-Market, 5% Small-Business #### What Are Infraon Infinity's Pros and Cons? **Pros:** - Centralization (2 reviews) - All-in-one Solution (1 reviews) - All-in-One Solution (1 reviews) - Asset Management (1 reviews) - Centralized Management (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About Infraon Infinity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralization of IT operations** in Infraon Infinity, enhancing ticketing, tracking, and resolution speed. - Users appreciate the **all-in-one solution** of Infraon Infinity, finding it effective for streamlining operations and reducing tool sprawl. - Users value the **all-in-one solution** of Infraon Infinity for streamlining operations and minimizing tool sprawl. - Users value the **all-in-one platform** of Infraon Infinity, streamlining operations and minimizing tool sprawl effectively. - Users enjoy the **centralized management** of Infraon Infinity, which enhances ticketing efficiency and improves visibility for faster resolutions. **Cons:** - Users experience **delay issues** with Infraon Infinity due to slow scheduled release pipelines affecting feature delivery. - Users report that the **delays in the release pipeline** hinder the timely delivery of requested features. - Users find the **limited customization options** challenging when adapting Infraon Infinity to their specific business workflows. - Users experience **delayed feature releases** due to the scheduled pipeline, hindering the timely availability of requested functionalities. - Users face **scheduling issues** that hinder the timely delivery of requested features in Infraon Infinity. #### What Are Recent G2 Reviews of Infraon Infinity? **"[The tool is helpful for tracking issues, though a faster response time would improve the experience.](https://www.g2.com/survey_responses/infraon-infinity-review-11716409)"** **Rating:** 4.0/5.0 stars *— Abhishek T.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11716409) --- **"[Helpdesk Ticketing System](https://www.g2.com/survey_responses/infraon-infinity-review-11732899)"** **Rating:** 4.5/5.0 stars *— Shubham S.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11732899) --- ### 19. [KeyZone](https://www.g2.com/products/keyzone/reviews) We are a trusted, full-service IT supplier, providing solutions ranging from storage and networking to printing and consumables. Our team of IT specialists are well known for their fast and flexible approach - and for providing sound advice about product selection. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind KeyZone?** - **Seller:** [KeyZone Computer Products Ltd](https://www.g2.com/sellers/keyzone-computer-products-ltd) - **Year Founded:** 1982 - **HQ Location:** Stanmore, GB - **Twitter:** @KeyzoneCP (80 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/keyzone-computer-products (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of KeyZone? **"[Best product factory](https://www.g2.com/survey_responses/keyzone-review-8859278)"** **Rating:** 4.5/5.0 stars *— Bhanu P.* [Read full review](https://www.g2.com/survey_responses/keyzone-review-8859278) --- ### 20. [Matrix42 Software Asset Management](https://www.g2.com/products/matrix42-software-asset-management/reviews) Matrix42 Software Asset Management is a complete solution consisting of asset, license, and contract management. It provides license managers and compliance officers with full transparency and investment control over all assets, contracts, and licenses across all platforms (clients, servers, mobile devices, and the cloud). **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Matrix42 Software Asset Management?** - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Matrix42 Software Asset Management?** - **Seller:** [Matrix42](https://www.g2.com/sellers/matrix42) - **Year Founded:** 1992 - **HQ Location:** Frankfurt, Germany - **Twitter:** @Matrix42_global (1,097 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/45631 (628 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 200% Small-Business #### What Are Recent G2 Reviews of Matrix42 Software Asset Management? **"[MATRIX 42 SOFTWARE ASSET IS THE BEST!](https://www.g2.com/survey_responses/matrix42-software-asset-management-review-3214196)"** **Rating:** 5.0/5.0 stars *— Verified User in Education Management* [Read full review](https://www.g2.com/survey_responses/matrix42-software-asset-management-review-3214196) --- #### What Are G2 Users Discussing About Matrix42 Software Asset Management? - [What is Matrix42 Software Asset Management used for?](https://www.g2.com/discussions/what-is-matrix42-software-asset-management-used-for) ### 21. [Mima AI](https://www.g2.com/products/mima-ai/reviews) Software Asset Management, AI Governance and Compliance. Mima helps enterprises understand software usage, reduce licensing risk, and prepare defensible audit positions. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Mima AI?** - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Mima AI?** - **Seller:** [Mima](https://www.g2.com/sellers/mima) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/mima (364 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of Mima AI? **"[Modern, Pleasant, and Does Exactly What I Need](https://www.g2.com/survey_responses/mima-ai-review-13096456)"** **Rating:** 5.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/mima-ai-review-13096456) --- ### 22. [PinnOne](https://www.g2.com/products/pinnone/reviews) PinnOne is the ultimate SaaS management platform that helps businesses streamline their tech stack, eliminate wasteful spending, and optimize subscriptions. Powered by AI, PinnOne automatically identifies software usage across your organization, tracks spend, and provides actionable insights to build your perfect stack. Simplify your tools, save money, and take control of your SaaS subscriptions—all at the most cost-effective price point in the market, making smart SaaS management accessible for businesses of any size. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate PinnOne?** - **Automated end user license provisioning:** 10.0/10 (Category avg: 8.5/10) - **Customized alerts:** 10.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 10.0/10 (Category avg: 8.4/10) - **Ease of Use:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind PinnOne?** - **Seller:** [PinnOne](https://www.g2.com/sellers/pinnone) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/pinnone/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of PinnOne? **"[Great value-for-money and super easy to use](https://www.g2.com/survey_responses/pinnone-review-10622596)"** **Rating:** 5.0/5.0 stars *— Rasmus F.* [Read full review](https://www.g2.com/survey_responses/pinnone-review-10622596) --- ### 23. [SamBox.io](https://www.g2.com/products/sambox-io/reviews) SamBox.io® is a SaaS platform that enables you to calculate and optimize your licensing position, on your own. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate SamBox.io?** - **Automated end user license provisioning:** 8.3/10 (Category avg: 8.5/10) - **Customized alerts:** 5.0/10 (Category avg: 8.6/10) - **Approved app catalogue:** 5.0/10 (Category avg: 8.4/10) - **Ease of Use:** 6.7/10 (Category avg: 9.1/10) **Who Is the Company Behind SamBox.io?** - **Seller:** [Elée](https://www.g2.com/sellers/elee) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of SamBox.io? **"[Helps with dynamic license allocation to optimise your license costs](https://www.g2.com/survey_responses/sambox-io-review-8981428)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/sambox-io-review-8981428) --- ### 24. [SoftwareKey System](https://www.g2.com/products/softwarekey-system/reviews) The SoftwareKey System is a complete, turnkey solution for software licensing, online license management, automated online software activation and optionally selling software online. This system is comprised of two parts, a licensing client and a licensing server, which work together to maximize your software licensing revenue but automating the entire license management lifecycle. This seamless and powerful client-server combination is suitable for a one-person operation or a sophisticated team of developers. **Average Rating:** 4.9/5.0 **Total Reviews:** 25 **How Do G2 Users Rate SoftwareKey System?** - **Ease of Use:** 9.1/10 (Category avg: 9.1/10) **Who Is the Company Behind SoftwareKey System?** - **Seller:** [SoftwareKey.com](https://www.g2.com/sellers/softwarekey-com) - **Year Founded:** 1991 - **HQ Location:** Winter Garden, FL - **Twitter:** @SoftwareKey (93 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15144767/ (5 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 84% Small-Business, 12% Mid-Market #### What Are SoftwareKey System's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Data Storage (1 reviews) - Ease of Use (1 reviews) - Easy Integrations (1 reviews) - Integrations (1 reviews) **Cons:** - Poor Interface Design (1 reviews) ### What Do G2 Reviewers Say About SoftwareKey System? *AI-generated summary from verified user reviews* **Pros:** - Users value the **great customer support** of SoftwareKey System, enhancing their overall experience and integration. - Users value the **easy integration** of SoftwareKey System, enhancing their purchasing process with great support. - Users highlight the **ease of use** of SoftwareKey System, appreciating its seamless integration into purchasing processes. - Users praise the **easy integrations** of SoftwareKey System, seamlessly fitting into their purchasing processes. - Users highlight the **easy integration** of SoftwareKey System, enhancing their purchasing process with great support and usability. **Cons:** - Users feel the **interface design is outdated** , affecting the overall user experience of the SoftwareKey System. #### What Are Recent G2 Reviews of SoftwareKey System? **"[Cost effective solution to our processing needs.](https://www.g2.com/survey_responses/softwarekey-system-review-4910074)"** **Rating:** 5.0/5.0 stars *— Verified User in Medical Devices* [Read full review](https://www.g2.com/survey_responses/softwarekey-system-review-4910074) --- **"[Excellent Support and Effortless Integration](https://www.g2.com/survey_responses/softwarekey-system-review-12161743)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/softwarekey-system-review-12161743) --- #### What Are G2 Users Discussing About SoftwareKey System? - [What is SoftwareKey System used for?](https://www.g2.com/discussions/what-is-softwarekey-system-used-for) ### 25. [VIZOR Software Asset and License Management](https://www.g2.com/products/vizor-software-asset-and-license-management/reviews) VIZOR stores all details related to your software assets and licenses including supplier information and documentation, so you can easily manage multiple purchases, agreements and maintenance contracts. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **How Do G2 Users Rate VIZOR Software Asset and License Management?** - **Automated end user license provisioning:** 8.3/10 (Category avg: 8.5/10) - **Customized alerts:** 8.3/10 (Category avg: 8.6/10) - **Approved app catalogue:** 8.3/10 (Category avg: 8.4/10) - **Ease of Use:** 8.3/10 (Category avg: 9.1/10) **Who Is the Company Behind VIZOR Software Asset and License Management?** - **Seller:** [VIZOR](https://www.g2.com/sellers/vizor) - **HQ Location:** Atlanta, US - **LinkedIn® Page:** http://www.linkedin.com/company/vector-networks-inc. (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of VIZOR Software Asset and License Management? **"[Vizor Software Asset and License Management](https://www.g2.com/survey_responses/vizor-software-asset-and-license-management-review-8912081)"** **Rating:** 4.5/5.0 stars *— Naveen Kumar B.* [Read full review](https://www.g2.com/survey_responses/vizor-software-asset-and-license-management-review-8912081) --- ## What Is Software Asset Management (SAM) Tools? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to Software Asset Management (SAM) Tools? - [Service Desk Software](https://www.g2.com/categories/service-desk) - [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) - [Incident Management Software](https://www.g2.com/categories/incident-management) - [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms) - [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management) - [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) --- ## How Do You Choose the Right Software Asset Management (SAM) Tools? ### What You Should Know About Software Asset Management (SAM) Tools ### What are Software Asset Management (SAM) Tools? Software asset management (SAM) tools allow businesses to manage the software licenses used across their company. These tools have traditionally supported on-premises software license management, but many tools also support SaaS assets, as well. Software asset management software helps companies monitor and manage software deployment, software licenses, license compliance, and ultimately license spend for all end users involved in the application. The primary use case of SAM is to keep the business compliant as software vendors don’t want the business using more of their software than they purchased or licensed. Vendors often conduct software compliance audits to ensure companies use the specific application correctly. If they are not compliant, a fee or penalty may incur. An excellent SAM practice prevents vendor audits and penalties.  SAM tools discover on-premises software by scanning databases, system logs, and enterprise resource planning (ERP) applications. This not only shows the software used, but it also prevents unsanctioned software use, known as shadow IT, since it uncovers unreported software. After the discovery, SAM tracks the software compliance with metrics like renewal dates, the maximum number of users and devices, etc. SAM software will go through a normalization process that pulls these metrics out of contracts. Normalization can be partially automated, but due to the complexity of software contracts, manual entry may still be necessary for accuracy. After all key fields are pulled and tracked, SAM tools visualize the metrics and software usage to check for compliance. This visualization informs companies if there are any overuse cases so they can act early to avoid penalties.  Additionally, companies can make the most of their tech stack by ensuring every application is being utilized correctly and not paying for unused licenses. A visualization of usage ensures companies that their money is being spent most efficiently. **What Does SAM Stand For?** SAM stands for software asset management. It is a business practice for software compliance and procurement. SAM software does most of the heavy lifting by discovering software, tracking licenses, and visualizing usage data. Some SAM software also tracks SaaS and cloud applications, but they focus more on usage optimization than compliance. ### What are the Common Features of Software Asset Management (SAM) Tools? The following are some core features within SAM tools that can help users in monitoring software compliance, tracking usage data, and preventing vendor audits: **Software discovery:** A software management tool maintains a centralized software database. It should automatically discover and document software used on company devices. Manual entry at scale is impractical because it is too time-consuming and inaccurate. **Usage visualization:** SAM tools should track software usage from the time of procurement to their disposal. By monitoring usage by users, central IT can make important purchasing and license allocation decisions based on who is overusing or underusing the software in real time. **Alerting:** Once there is an overused case or expiring license, the system should alert the IT manager. Without this functionality, IT managers cannot discontinue or adjust software license agreements on time. Therefore, SAM plays a critical role in the IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) processes. **Compliance documentation:** A software license agreement can be extremely complex. To document these compliance requirements, SAM tools should document the specific metrics and conditions in its database from the agreements. SAM experts would need to input this information into a centralized SAM database for any SAM tools to work. ### What are the Benefits of Software Asset Management (SAM) Tools? **Cost saving:** SAM gives companies a usage view of their software estate. This allows companies to cut underused licenses in vendor negotiations, saving them an average of 10-20% on software spending.  **Improves vendor relationship:** Vendors are less likely to perform an audit if they are informed of their client’s license entitlements. Suspicious software licensing changes are the top reason why vendors conduct audits. Constant auditing and frequent penalties waste time and deteriorate client relationships. Companies lower software audit risk by informing vendors on license changes, headcount changes, usage data, etc. **Prevents shadow IT:** Shadow IT is when employees secretly procure their desired hardware or software. There are security risks associated with unknown software, but there is also the threat of non-compliance. Unapproved software, which is therefore not covered by an organization’s license terms, could trigger a software vendor audit. SAM tools should tackle red tape, long delays, and missed requests from employees so they are less likely to procure unauthorized software.  ### Who Uses Software Asset Management (SAM) Tools? **IT managers:** The primary users of this software are IT managers. They are responsible for setting up the SAM tool and tracking all the software. SAM tools also enable them to negotiate better terms with vendors by identifying their real software requirements.  **Finance teams:** Finance teams can determine how many software licenses they can cut based on usage. This also provides them with a clear understanding of software costs in budget planning. #### Software Related to Software Asset Management (SAM) Tools [IT asset management software](https://www.g2.com/categories/it-asset-management): IT asset management (ITAM) software helps users document their IT hardware and software inventory. SAM is a part of the ITAM process since it only manages software inventory. [SaaS operations management software](https://www.g2.com/categories/saas-operations-management): SaaS operations management, or SaaSOps, is a process of managing, governing, and securing SaaS products within a business. This is similar to SAM but it mostly covers cloud applications. Some vendors today offer comprehensive tools that manage both SAM and SaaSOps practices.  ### Challenges with Software Asset Management (SAM) Tools **Data normalization:** Data normalization is part of the SAM automation process that identifies and formats key data from application codes. Normalization turns unstructured data into readable metrics to show compliance status and usage information. SAM tools automate this process with the correct configuration. The challenge is that it is time-consuming to set up the correct metrics (what is the limit for per device, per user, etc.) with complex software contracts. To correctly identify all the metrics, the legal, finance, and IT teams should work together for an extended period. Companies with new SAM processes should aim for a few critical software licenses to start. **Data integration:** Not all applications can be integrated with every SAM tool. Some SAM vendors offer specific SAM tools for leading vendors such as Microsoft, while some SAM vendors claim to offer all-in-one solutions for all applications. Companies should review their requirements and ask vendors to demonstrate whether or not their tools can integrate specific applications. ### Which Companies Should Buy Software Asset Management (SAM) Tools? **Enterprise** : Companies with 500 or more employees should consider buying SAM tools. Manual software license tracking is difficult with this many employees, typically enterprise businesses will hire license management solution companies to facilitate this task. Vendors also actively target enterprises for vendor audits, making them more likely to receive penalties.  ### How to Buy Software Asset Management (SAM) Tools #### Requirements Gathering (RFI/RFP) for Software Asset Management (SAM) Tools Whether a company is looking for its first SAM software or trying to replace an existing one, g2.com can help find the best tool. The company’s needs when searching for SAM software often relate to specifically desired data and metrics. For example, the user may be most interested in monitoring their software usage. Buyers should make a ranked list of the SAM features that most directly address the problems they’re trying to solve, then reference G2 reviews to find the right fit. Prioritizing the desired feature set can help narrow down the potential pool of SAM solutions, allowing teams to then apply further considerations for budget, ease of integration with other systems, security requirements, and more. This holistic approach empowers buyers to move forward with a focused checklist, which can be used in conjunction with G2 scoring to select the best SAM product for the business. #### Compare Software Asset Management (SAM) Products **Create a long list** When searching for SAM software, companies need to identify compatibility with existing ERP, HR, and other business management software. Buyers should make a list of important existing software that needs to be integrated, then filter out the SAM tools that can’t be integrated with existing software. **Create a short list** It helps to cross-reference the results of initial vendor evaluations with G2 reviews from other buyers, the combination of which will help to narrow in on a short three to five-product list. From there, buyers can compare pricing and features to determine the best fit. Some vendors don’t charge implementation costs while some do.  **Conduct demos** As a rule of thumb, companies should make sure to demo all of the products that end up on their short list. During demos, buyers should ask specific questions related to the functionalities they care most about; for example, one might ask to be walked through a typical performance issue from alerting to license reconciliation within the SAM tool.  #### Selection of Software Asset Management (SAM) Tools **Choose a selection team** Regardless of a company’s size, it’s important to involve the most relevant personas when beginning the SAM software selection process. Larger companies may include SAM specialists, procurement teams, IT managers, and developers who will be working with the software most closely. Smaller companies with fewer employees might just need IT managers to fill the role. **Negotiation** Many vendors offer full software license platforms that go beyond SAM (on-premises) to include SaaS license management and spending platforms. While some companies will not budge on the configurations of their packages, buyers looking to trim costs should try to negotiate down to the specific functions that matter to them to get the best price. For example, a vendor’s pricing page where SAM functionality is only included with a robust all-in-one monitoring package, whereas a sales conversation may prove otherwise.  **Final decision** After this stage, it is important to perform a trial run if possible with a small selection of IT professionals or developers. This will help to ensure that the SAM software of choice integrates well with an IT administrator’s systems setup or a developer’s day-to-day work. If the SAM tool is well-liked and well-utilized, the buyer can take that as a sign that their selection is the right one. If not, looking back at the other options may be necessary.