Compare Flexera One and ServiceNow IT Operations Management
At a Glance
Market Segments
Enterprise (73.9% of reviews)
Enterprise (64.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Flexera One
Star Rating
(121)4.3 out of 5
Market Segments
Enterprise (73.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Flexera One
ServiceNow IT Operations Management
Star Rating
(415)4.4 out of 5
Market Segments
Enterprise (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceNow IT Operations Management
Flexera One vs ServiceNow IT Operations Management
When assessing the two solutions, reviewers found Flexera One easier to use and set up. However, ServiceNow IT Operations Management is easier to administer. Reviewers also preferred doing business with ServiceNow IT Operations Management overall.
- Reviewers felt that ServiceNow IT Operations Management meets the needs of their business better than Flexera One.
- When comparing quality of ongoing product support, reviewers felt that ServiceNow IT Operations Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ServiceNow IT Operations Management over Flexera One.
Pricing
Entry-Level Pricing
Flexera One
No pricing availableServiceNow IT Operations Management
No pricing availableFree Trial
Flexera One
No trial information availableServiceNow IT Operations Management
No trial information availableRatings
Meets Requirements
8.5
112
8.8
104
Ease of Use
8.4
113
8.1
251
Ease of Setup
8.0
96
7.8
161
Ease of Admin
8.3
68
8.4
48
Quality of Support
8.0
110
8.4
169
Has the product been a good partner in doing business?
8.4
67
8.7
51
Product Direction (% positive)
8.5
112
9.5
102
Features by Category
Tracking
8.5
24
Not enough data
8.1
24
Not enough data
7.6
23
Not enough data
Management
8.6
22
Not enough data
8.6
23
Not enough data
7.8
23
Not enough data
Insights
8.0
23
Not enough data
8.1
23
Not enough data
7.5
21
Not enough data
8.0
23
Not enough data
Agentic AI - SaaS Spend Management
7.5
17
Not enough data
7.6
17
Not enough data
7.7
17
Not enough data
7.6
17
Not enough data
7.3
17
Not enough data
7.6
17
Not enough data
7.6
17
Not enough data
Operations
8.2
44
Not enough data
8.3
46
Not enough data
8.3
46
Not enough data
8.0
46
Not enough data
Cost Optimization
8.3
44
Not enough data
8.2
46
Not enough data
8.3
44
Not enough data
Administration
8.0
48
Not enough data
8.0
48
Not enough data
8.3
42
Not enough data
Agentic AI - Cloud Cost Management
8.0
19
Not enough data
8.5
19
Not enough data
8.5
19
Not enough data
Security
8.9
20
Not enough data
8.7
20
Not enough data
8.7
20
Not enough data
8.4
18
Not enough data
Compliance
9.5
22
Not enough data
9.2
21
Not enough data
9.3
18
Not enough data
Administration
8.8
20
Not enough data
9.1
19
Not enough data
8.3
19
Not enough data
Functionality
8.5
72
Not enough data
8.1
75
Not enough data
8.2
73
Not enough data
Management
8.1
74
Not enough data
8.1
67
Not enough data
8.2
71
Not enough data
7.6
63
Not enough data
Agentic AI - Cloud Management Platforms
7.6
37
Not enough data
7.8
38
Not enough data
7.9
38
Not enough data
Functionality
Not enough data
8.3
29
Not enough data
7.5
14
Not enough data
9.2
42
Issue Resolution
Not enough data
9.2
30
Not enough data
9.1
28
Not enough data
8.8
22
Management
Not enough data
9.2
66
Not enough data
8.6
21
Not enough data
9.4
27
Generative AI
Not enough data
7.2
9
Not enough data
7.4
9
Agentic AI - AIOps Platforms
Not enough data
8.3
13
Not enough data
7.8
9
Not enough data
9.0
16
Not enough data
7.6
9
Not enough data
6.8
10
Not enough data
7.6
9
Not enough data
8.5
8
Asset Inventory
8.8
52
Not enough data
9.3
53
Not enough data
8.3
52
Not enough data
7.5
50
Not enough data
8.6
52
Not enough data
Generative AI
6.6
44
Not enough data
6.7
41
Not enough data
Agentic AI - IT Asset Management
7.2
37
Not enough data
7.3
37
Not enough data
7.9
36
Not enough data
7.4
36
Not enough data
7.2
36
Not enough data
7.1
36
Not enough data
7.5
36
Not enough data
Management
8.4
51
Not enough data
8.4
48
Not enough data
8.3
48
Not enough data
8.6
50
Not enough data
Monitoring
Not enough data
8.8
11
Not enough data
7.6
11
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.3
13
Response
Not enough data
8.3
13
Not enough data
8.5
12
Not enough data
8.2
10
Agentic AI - Application Performance Monitoring (APM)
Not enough data
8.3
5
Not enough data
8.1
6
Not enough data
8.0
5
Not enough data
7.8
6
Not enough data
8.1
6
Performance
Not enough data
8.2
11
Not enough data
8.0
9
Functionality
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.2
10
Not enough data
7.6
12
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processes
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
App Management
8.4
18
Not enough data
7.8
18
Not enough data
8.1
18
Not enough data
7.5
18
Not enough data
8.2
18
Not enough data
7.5
18
Not enough data
Security
8.6
19
Not enough data
7.7
17
Not enough data
8.1
18
Not enough data
AI Features
6.6
16
Not enough data
6.4
16
Not enough data
Spend Management
7.9
18
Not enough data
7.8
18
Not enough data
8.1
18
Not enough data
6.4
18
Not enough data
7.8
19
Not enough data
8.0
17
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
7.0
16
Not enough data
6.7
16
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
6.9
16
Not enough data
6.9
16
Not enough data
7.1
16
Not enough data
Reliability Objectives & Service Operations - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Detection & Signal Quality - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Investigation & Root Cause Analysis - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation & Platform Controls - AI SRE Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.4
44
Platform
Not enough data
8.6
38
Not enough data
8.5
31
Not enough data
8.9
37
Not enough data
9.0
51
Not enough data
8.8
40
Security
Not enough data
8.6
32
Not enough data
8.2
33
Not enough data
7.9
32
Not enough data
9.0
45
Not enough data
8.9
48
Agentic AI - Enterprise IT Management
Not enough data
7.9
14
Not enough data
7.8
13
Not enough data
8.3
15
Not enough data
7.6
11
Not enough data
7.5
12
Not enough data
7.7
13
Not enough data
8.5
14
Categories
Categories
Shared Categories
Flexera One and ServiceNow IT Operations Management share no categories
Unique Categories
Flexera One is categorized as Cloud Compliance, Cloud Cost Management, SaaS Spend Management, SaaS Management Platforms (SMP), IT Asset Management, and Cloud Management Platforms
ServiceNow IT Operations Management is categorized as Enterprise IT Management, Application Performance Monitoring (APM), AIOps Platforms, and AI SRE Tools
Reviews
Reviewers' Company Size
Flexera One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceNow IT Operations Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
40.0%
Computer Software
7.0%
Computer & Network Security
6.1%
Manufacturing
4.3%
Consulting
4.3%
Other
38.3%
Information Technology and Services
22.1%
Financial Services
7.4%
Insurance
7.4%
Hospital & Health Care
6.9%
Manufacturing
6.0%
Other
50.2%
Alternatives
Discussions
Flexera One has no discussions with answers
ServiceNow IT Operations Management has no discussions with answers
