G2 reviewers report that Flexera One excels in providing a user-friendly experience, with many users highlighting its simple and comprehensive dashboards that make asset management straightforward. This ease of use is a significant advantage for teams looking to quickly familiarize themselves with the tool.
Users say that ServiceNow IT Asset Management offers robust tracking capabilities, particularly for managing inventory health and expired devices. Reviewers appreciate features like automated license reclamation and software license optimization, which help in reducing costs and preventing over-purchase.
According to verified reviews, Flexera One is praised for its ability to uncover outdated software, which not only enhances security but also aids in cost optimization. Users find it particularly effective for identifying unused software across multiple cloud platforms.
Reviewers mention that while ServiceNow IT Asset Management has a slight edge in overall satisfaction, Flexera One's recent feedback indicates a strong performance in automation and decision-making capabilities, making it a valuable tool for organizations focused on efficiency.
G2 reviewers highlight that Flexera One's implementation process is quick and intuitive, allowing users to get up to speed in just a few hours. This contrasts with some experiences shared by ServiceNow users, who noted a steeper learning curve in adapting to its features.
Users appreciate the quality of support from ServiceNow IT Asset Management, with many noting its responsiveness and helpfulness. This is an area where Flexera One could improve, as some users have expressed a desire for more robust support options.
Pricing
Entry-Level Pricing
Flexera One
No pricing available
ServiceNow IT Asset Management
No pricing available
Free Trial
Flexera One
No trial information available
ServiceNow IT Asset Management
No trial information available
Ratings
Meets Requirements
8.5
113
8.9
82
Ease of Use
8.4
115
8.3
139
Ease of Setup
8.1
98
8.0
118
Ease of Admin
8.3
68
8.7
52
Quality of Support
8.1
111
8.8
78
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ServiceNow IT Asset Management (ITAM) is a module within the ServiceNow platform that helps organizations track, manage, and optimize their IT assets...Read more
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