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Compare FixMe.IT and Splashtop Remote Access 
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FixMe.IT
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At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (84.2% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
$8.25 1 User Per Month
FixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITSplashtop Remote Access
Star Rating
(487)4.8 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
$8.25 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FixMe.IT excels in its "Live Preview" feature, scoring a remarkable 9.8, which allows for seamless real-time collaboration during remote sessions. In contrast, Splashtop Remote Access also performs well with a score of 9.4, but some users feel it lacks the same level of immediacy in visual feedback.
- Reviewers mention that Splashtop Remote Access shines in "File Sharing," achieving a high score of 9.9, making it a preferred choice for users who prioritize easy and efficient file transfers. FixMe.IT, while still competent with a score of 8.6, does not match this level of performance, leading some users to seek alternatives for file management.
- G2 users highlight the "Unattended Remote Access" feature, where both products perform admirably, with FixMe.IT scoring 9.4 and Splashtop at 9.6. However, users on G2 note that Splashtop's implementation feels more robust, allowing for smoother access without user intervention.
- Users say that the "Multi-Monitor Support" in Splashtop Remote Access, rated at 9.0, is superior to FixMe.IT's score of 8.5. Reviewers appreciate the ability to manage multiple screens effectively, which is crucial for users working with extensive setups.
- Reviewers mention that FixMe.IT's "Session Recording" feature, scoring 9.2, is beneficial for training and review purposes, but Splashtop's score of 9.0 indicates it also offers this functionality, albeit with less emphasis on the feature's utility in user feedback.
- Users report that the "Device Management" capabilities in Splashtop Remote Access, with a score of 9.5, are more comprehensive compared to FixMe.IT's 8.7. This includes better support for mobile devices and cross-platform functionality, which is a significant advantage for teams using diverse technology.
Pricing
Entry-Level Pricing
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
Splashtop Remote Access
Splashtop Remote Access Pro
$8.25
1 User Per Month
Billed annually at $99.
For individuals and small teams who need remote work productivity
- Access up to 10 computers per license
- Two users can remote into the same computer
- Manage multiple users in teams
Free Trial
FixMe.IT
Free Trial is available
Splashtop Remote Access
Free Trial is available
Ratings
Meets Requirements
9.1
200
9.6
394
Ease of Use
9.6
201
9.7
398
Ease of Setup
9.6
170
9.4
281
Ease of Admin
9.7
170
9.6
238
Quality of Support
9.4
176
9.4
261
Has the product been a good partner in doing business?
9.5
163
9.6
221
Product Direction (% positive)
9.0
192
9.1
377
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.7
22
Not enough data
8.0
22
Not enough data
9.7
24
Not enough data
8.0
22
Conferencing Options
Not enough data
7.4
22
Not enough data
7.4
21
Not enough data
Feature Not Available
Application Tools
Not enough data
8.7
25
Not enough data
8.3
23
Not enough data
9.0
24
Agentic AI - Screen Sharing
Not enough data
5.6
6
Administration
9.6
26
9.0
70
8.6
23
8.9
70
9.2
12
8.0
67
9.4
24
9.3
69
9.1
20
8.4
67
8.5
25
8.8
70
Maintenance
8.9
25
8.3
68
Feature Not Available
8.4
65
Communication
8.6
21
8.5
68
Feature Not Available
6.2
64
Feature Not Available
6.1
64
9.1
17
6.8
65
Security
9.6
21
8.2
65
9.5
20
8.2
65
Device Support
Feature Not Available
8.2
67
Feature Not Available
8.4
68
Feature Not Available
8.3
67
Performance
9.2
17
8.2
66
Administration
9.0
66
9.0
217
8.7
42
8.9
154
Feature Not Available
Feature Not Available
8.5
38
8.3
146
8.6
37
8.5
151
9.5
73
9.3
223
8.9
61
9.2
221
Platform
Feature Not Available
9.3
210
Feature Not Available
8.7
202
Feature Not Available
Feature Not Available
9.4
72
9.5
245
Security
Feature Not Available
8.0
126
8.7
39
9.0
190
8.8
42
8.9
177
Categories
Categories
Shared Categories
FixMe.IT and Splashtop Remote Access are categorized as Remote Desktop and Remote Support
Unique Categories
FixMe.IT has no unique categories
Splashtop Remote Access is categorized as Screen Sharing
Reviews
Reviewers' Company Size
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Accounting
10.5%
Information Technology and Services
9.1%
Computer Software
4.4%
Hospital & Health Care
3.8%
Retail
3.6%
Other
68.6%
Discussions
How many remote users can I connect to simultaneously using my seat?
2 Comments
ES
Personally I have never hit the limit yet but from my understanding its 150 systems.Read more
What type of encryption does FixMe.IT use?
2 Comments
ES
uses industry-standard 256-bit encryption transmitted over a secure SSL connection.Read more
How do I print from my clients computer to my printer
3 Comments
JJ
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/212725383-REMOTE-PRINTRead more
What is the network traffic like for the streamers?
2 Comments
RN
Minimal. I am connected all day and it barely up-ticks my bandwidth. They do some tricks with only transmitting the portions of the screen that have...Read more
Connection
1 Comment
TD
If you open the Splashtop Streamer on your laptop (from the icon tray in the lower right of your screen), select Security on the left side of the Streamer...Read more
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