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Compare FixMe.IT and RemotePC 
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FixMe.IT
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At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (90.7% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
$29.50 Per Year
FixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITRemotePC
Star Rating
(599)4.7 out of 5
Market Segments
Small-Business (90.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.50 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RemotePC offers a more robust overall experience, reflected in its higher G2 Score, which indicates greater user satisfaction compared to FixMe.IT. Users appreciate RemotePC's seamless functionality across different operating systems, particularly noting its performance with Linux and Windows.
- According to verified reviews, FixMe.IT excels in user-friendliness, especially for end users. Many users highlight how easy it is for clients to connect, often requiring just a simple browser link, making it a great choice for those who prioritize quick and straightforward access.
- Reviewers mention that RemotePC is particularly praised for its ease of setup and user interface, making it an ideal solution for individuals needing constant access to their work computers. Users find it intuitive and straightforward, which enhances their overall experience.
- Users say that FixMe.IT shines in providing flexible support options, allowing for both one-time sessions and unattended access. This versatility is appreciated by those who support clients regularly, as it caters to different support needs effectively.
- G2 reviewers highlight that while both products have similar star ratings, RemotePC has a significantly larger number of reviews, suggesting a more reliable consensus on its performance. This larger user base can provide more insights into its capabilities and potential issues.
- According to recent user feedback, RemotePC's performance in handling graphics-intensive tasks is commendable, with users successfully editing photos and videos remotely. This capability is a significant advantage for professionals who require high performance from their remote access software.
Pricing
Entry-Level Pricing
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
RemotePC
Consumer
$29.50
Per Year
Secure unlimited remote access for personal use
- One User license with access to 1 computers
- Platform independent (PC, Mac, Linux)
- File transfer and remote printing
Free Trial
FixMe.IT
Free Trial is available
RemotePC
Free Trial is available
Ratings
Meets Requirements
9.1
200
9.4
393
Ease of Use
9.6
201
9.5
405
Ease of Setup
9.6
170
9.3
278
Ease of Admin
9.7
170
9.3
203
Quality of Support
9.4
176
9.1
252
Has the product been a good partner in doing business?
9.5
163
9.4
179
Product Direction (% positive)
9.0
192
8.9
357
Features by Category
Administration
9.6
26
9.2
53
8.6
23
9.1
53
9.2
12
8.9
37
9.4
24
9.2
55
9.1
20
8.8
37
8.5
25
8.9
46
Maintenance
8.9
25
9.2
54
Feature Not Available
8.7
46
Communication
8.6
21
9.1
44
Feature Not Available
8.4
32
Feature Not Available
8.2
29
9.1
17
8.8
36
Security
9.6
21
9.1
38
9.5
20
8.9
38
Device Support
Feature Not Available
9.1
43
Feature Not Available
9.2
39
Feature Not Available
9.2
40
Performance
9.2
17
9.0
38
Administration
9.0
66
8.9
221
8.7
42
8.5
198
Feature Not Available
8.5
194
8.5
38
8.5
183
8.6
37
8.6
183
9.5
73
9.2
228
8.9
61
9.0
219
Platform
Feature Not Available
9.0
215
Feature Not Available
8.5
208
Feature Not Available
8.7
195
9.4
72
9.3
259
Security
Feature Not Available
8.3
166
8.7
39
8.9
206
8.8
42
8.6
185
Categories
Categories
Shared Categories
FixMe.IT and RemotePC are categorized as Remote Desktop and Remote Support
Unique Categories
FixMe.IT has no unique categories
RemotePC has no unique categories
Reviews
Reviewers' Company Size
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Accounting
8.9%
Information Technology and Services
6.4%
Computer Software
5.5%
Construction
4.6%
Computer & Network Security
3.6%
Other
70.9%
Discussions
How many remote users can I connect to simultaneously using my seat?
2 Comments
ES
Personally I have never hit the limit yet but from my understanding its 150 systems.Read more
What type of encryption does FixMe.IT use?
2 Comments
ES
uses industry-standard 256-bit encryption transmitted over a secure SSL connection.Read more
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
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