Compare FixMe.IT and RemotePC 
At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (90.4% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Starting at $29.50 Per Year
FixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITRemotePC
Star Rating
(631)4.7 out of 5
Market Segments
Small-Business (90.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.50 Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that while both FixMe.IT and RemotePC offer user-friendly experiences, FixMe.IT stands out for its simplicity, especially for end users. Many users appreciate how easy it is for clients to connect without technical hurdles, often just needing to open a browser to access the service.
- Users say that RemotePC excels in its pricing and feature set, providing great value for money. Reviewers highlight its support for Linux systems and the ability to access machines without needing assistance, making it a versatile choice for diverse environments.
- According to verified reviews, FixMe.IT is praised for its quick implementation and flexibility, allowing users to support clients either through one-time sessions or unattended access. This adaptability is particularly beneficial for those who frequently assist clients with varying needs.
- Reviewers mention that RemotePC's setup process is straightforward, making it easy for users to get started quickly. The abundance of features available right from the start is also a significant plus, as users feel they are getting a comprehensive tool for their investment.
- G2 reviewers highlight that while FixMe.IT has a strong focus on user experience, it currently lacks the volume of recent reviews compared to RemotePC, which may indicate a more active user base and ongoing improvements in the latter's offerings.
- Users report that both products have solid support options, but FixMe.IT receives higher marks for quality of support. Users appreciate the responsive assistance they receive, which can be crucial when dealing with technical issues during remote sessions.
Pricing
Entry-Level Pricing
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
RemotePC
Consumer
Starting at $29.50
Per Year
Secure unlimited remote access for Small and Home offices
- Access to 1
- Always on remote access
- Unlimited concurrent access
Free Trial
FixMe.IT
Free Trial is available
RemotePC
Free Trial is available
Ratings
Meets Requirements
9.1
200
9.4
406
Ease of Use
9.6
201
9.5
421
Ease of Setup
9.6
170
9.3
294
Ease of Admin
9.7
170
9.3
210
Quality of Support
9.4
176
9.1
258
Has the product been a good partner in doing business?
9.5
163
9.4
186
Product Direction (% positive)
9.0
192
8.9
368
Features by Category
Administration
9.6
26
9.2
53
8.6
23
9.1
54
9.2
12
8.9
37
9.4
24
9.2
56
9.1
20
8.9
38
8.5
25
8.9
46
Maintenance
8.9
25
9.2
54
Feature Not Available
8.7
46
Communication
8.6
21
9.1
44
Feature Not Available
8.4
32
Feature Not Available
8.2
29
9.1
17
8.8
36
Security
9.6
21
9.1
39
9.5
20
8.9
38
Device Support
Feature Not Available
9.1
43
Feature Not Available
9.2
40
Feature Not Available
9.2
41
Performance
9.2
17
9.0
38
Administration
9.0
66
8.8
220
8.7
42
8.5
196
Feature Not Available
8.5
194
8.5
38
8.5
182
8.6
37
8.6
182
9.5
73
9.2
234
8.9
61
9.0
223
Platform
Feature Not Available
9.0
221
Feature Not Available
8.5
210
Feature Not Available
8.7
195
9.4
72
9.3
271
Security
Feature Not Available
8.2
165
8.7
39
8.9
205
8.8
42
8.6
184
Categories
Categories
Shared Categories
FixMe.IT and RemotePC are categorized as Remote Desktop and Remote Support
Unique Categories
FixMe.IT has no unique categories
RemotePC has no unique categories
Reviews
Reviewers' Company Size
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RemotePC
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Accounting
8.7%
Information Technology and Services
6.3%
Computer Software
5.4%
Construction
4.5%
Computer & Network Security
3.5%
Other
71.7%
Alternatives
Discussions
How many remote users can I connect to simultaneously using my seat?
2 Comments
ES
Personally I have never hit the limit yet but from my understanding its 150 systems.Read more
What type of encryption does FixMe.IT use?
2 Comments
ES
uses industry-standard 256-bit encryption transmitted over a secure SSL connection.Read more
Can the system support multiple monitors?
5 Comments
TL
Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI.Read more
What does remote PC do?
4 Comments
HW
It allows a person to log on to any number of remote computers which have been set up to allow such logins. The price of the services varies based on the...Read more
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