Compare FixMe.IT and Remote Desktop Services 
At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (33.8% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
No pricing available
FixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITRemote Desktop Services
Star Rating
(140)4.5 out of 5
Market Segments
Small-Business (33.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Remote Desktop ServicesFixMe.IT vs Remote Desktop Services
When assessing the two solutions, reviewers found FixMe.IT easier to use, set up, and administer. Reviewers also preferred doing business with FixMe.IT overall.
- FixMe.IT and Remote Desktop Services both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that FixMe.IT is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of FixMe.IT over Remote Desktop Services.
Pricing
Entry-Level Pricing
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
Remote Desktop Services
No pricing availableFree Trial
FixMe.IT
Free Trial is available
Remote Desktop Services
No trial information availableRatings
Meets Requirements
9.1
200
9.1
134
Ease of Use
9.6
201
9.1
134
Ease of Setup
9.6
170
8.9
40
Ease of Admin
9.7
170
8.9
39
Quality of Support
9.4
176
8.5
97
Has the product been a good partner in doing business?
9.5
163
9.1
34
Product Direction (% positive)
9.0
192
8.2
132
Features by Category
Administration
9.6
26
Not enough data
8.6
23
Not enough data
9.2
12
Not enough data
9.4
24
Not enough data
9.1
20
Not enough data
8.5
25
Not enough data
Maintenance
8.9
25
Not enough data
Feature Not Available
Not enough data
Communication
8.6
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
17
Not enough data
Security
9.6
21
Not enough data
9.5
20
Not enough data
Device Support
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
9.2
17
Not enough data
Administration
9.0
66
8.8
53
8.7
42
8.5
49
Feature Not Available
8.5
50
8.5
38
8.4
42
8.6
37
8.4
44
9.5
73
8.0
47
8.9
61
8.9
54
Platform
Feature Not Available
9.1
50
Feature Not Available
8.0
35
Feature Not Available
8.7
51
9.4
72
9.0
56
Security
Feature Not Available
8.1
42
8.7
39
8.5
48
8.8
42
8.0
42
Categories
Categories
Shared Categories
FixMe.IT and Remote Desktop Services are categorized as Remote Desktop
Unique Categories
FixMe.IT is categorized as Remote Support
Remote Desktop Services has no unique categories
Reviews
Reviewers' Company Size
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Remote Desktop Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Information Technology and Services
15.8%
Computer Software
10.8%
Computer Networking
7.9%
Computer & Network Security
6.5%
Non-Profit Organization Management
5.0%
Other
54.0%
Discussions
How many remote users can I connect to simultaneously using my seat?
2 Comments
ES
Personally I have never hit the limit yet but from my understanding its 150 systems.Read more
What type of encryption does FixMe.IT use?
2 Comments
ES
uses industry-standard 256-bit encryption transmitted over a secure SSL connection.Read more
Remote Desktop Services has no discussions with answers
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