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Compare Fivestars and TapMango 
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At a Glance
Market Segments
Small-Business (47.4% of reviews)
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Fivestars
Star Rating
(20)4.2 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about FivestarsTapMango
Star Rating
(14)4.2 out of 5
Market Segments
Mid-Market (57.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TapMangoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fivestars excels in its "Ease of Use" with a score of 9.4, making it a favorite among small businesses looking for straightforward loyalty solutions, while TapMango, with a score of 9.0, is noted for having a steeper learning curve.
- Reviewers mention that Fivestars offers superior "Quality of Support" with a score of 8.9, highlighting responsive customer service, whereas TapMango's support, rated at 7.9, has received feedback about slower response times.
- G2 users indicate that Fivestars has a more robust "Loyalty Engine," allowing for customizable rewards and promotions, which users find beneficial for engaging customers, while TapMango's loyalty features are praised for their gamification aspects but are seen as less flexible.
- Users on G2 report that Fivestars provides better "Loyalty Analytics," enabling businesses to track customer engagement effectively, while TapMango's analytics features are considered less comprehensive, making it harder for businesses to derive actionable insights.
- Reviewers say that Fivestars shines in "Integrations," seamlessly connecting with various POS systems, which is crucial for small businesses, while TapMango's integration options are more limited, potentially hindering its usability in diverse environments.
- Users mention that TapMango stands out with its "Personalization" features, allowing businesses to tailor communications and offers to individual customers, which some users feel is more advanced compared to Fivestars' offerings in this area.
Pricing
Entry-Level Pricing
Fivestars
No pricing availableTapMango
No pricing availableFree Trial
Fivestars
No trial information availableTapMango
No trial information availableRatings
Meets Requirements
8.8
16
9.2
13
Ease of Use
9.0
16
9.0
13
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.2
13
7.9
13
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
8.4
15
10.0
13
Features by Category
Loyalty Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fivestars and TapMango are categorized as Loyalty Management
Unique Categories
Fivestars has no unique categories
TapMango has no unique categories
Reviews
Reviewers' Company Size
Fivestars
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TapMango
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.3%
Non-Profit Organization Management
10.5%
Food & Beverages
10.5%
Education Management
10.5%
Apparel & Fashion
10.5%
Other
31.6%
Retail
21.4%
Marketing and Advertising
21.4%
Computer Software
21.4%
Information Technology and Services
14.3%
Internet
7.1%
Other
14.3%
Alternatives
Discussions
Fivestars has no discussions with answers
TapMango has no discussions with answers
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