G2 reviewers report that LoyaltyLion excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Fivestars. This suggests that users find LoyaltyLion to be a more reliable choice for their loyalty program needs.
Users say that Fivestars offers a visually appealing design that enhances the customer experience, with one reviewer highlighting its "sleek and visually appealing design" that both staff and clients love. However, this aesthetic appeal does not seem to compensate for its lower overall satisfaction ratings.
Reviewers mention that LoyaltyLion provides a seamless integration experience, particularly with Shopify, making it a preferred choice for businesses looking for easy setup. Users appreciate the platform's comprehensive options, which cater well to their loyalty program requirements.
According to verified reviews, Fivestars is praised for its user-friendly interface, with customers finding it easy to manage their points and redeem rewards. This ease of use is a strong point for Fivestars, but it still falls short in overall satisfaction compared to LoyaltyLion.
Users highlight that LoyaltyLion's support quality is a standout feature, with many reviewers noting the ongoing assistance they receive. This level of support contributes to a more positive user experience, especially for businesses that may need help during implementation.
Reviewers indicate that while Fivestars has a strong focus on small businesses, it struggles to keep pace with the volume of recent reviews compared to LoyaltyLion. With only one recent review in the last 90 days, potential users may find it challenging to gauge current user experiences effectively.
Pricing
Entry-Level Pricing
Fivestars
No pricing available
LoyaltyLion
No pricing available
Free Trial
Fivestars
No trial information available
LoyaltyLion
Free Trial is available
Ratings
Meets Requirements
8.4
17
8.6
465
Ease of Use
8.8
17
8.6
471
Ease of Setup
Not enough data
8.5
379
Ease of Admin
Not enough data
8.8
279
Quality of Support
8.2
14
9.3
460
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