# FIS vs ServiceNow Financial Services Operations Comparison | | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | | **Total Reviews** | 13 | 11 | | **Largest Market Segment** | Enterprise (61.5% of reviews) | Mid-Market (54.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Meets Requirements** | 8.8 (11 reviews) | 9.3 (10 reviews) | | **Ease of Use** | 7.9 (11 reviews) | 9.2 (10 reviews) | | **Ease of Setup** | 6.7 (5 reviews) | 9.7 (6 reviews) | | **Ease of Admin** | 7.7 (5 reviews) | 9.7 (5 reviews) | | **Quality of Support** | 8.3 (11 reviews) | 8.7 (10 reviews) | | **Has the product been a good partner in doing business?** | 8.0 (5 reviews) | 9.0 (5 reviews) | | **Product Direction (% positive)** | 6.8 (11 reviews) | 10.0 (9 reviews) | --- ## Pricing ### FIS #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ServiceNow Financial Services Operations #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Digital Banking Platforms | Product | Score | Reviews | |---|---|---| | **FIS** | 8.3/10 | 7 | | **ServiceNow Financial Services Operations** | 8.8/10 | 10 | #### Operations | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Compliance - Digital Banking Platforms** | 7.8 (6 reviews) | 9.0 (8 reviews) | | **Multichannel - Digital Banking Platforms** | 8.7 (5 reviews) | 9.0 (8 reviews) | | **Unified Banking - Digital Banking Platforms** | 9.0 (5 reviews) | 9.0 (8 reviews) | #### Infrastructure | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Open Banking - Digital Banking Platforms** | 8.1 (6 reviews) | 9.2 (8 reviews) | | **Cloud-Based - Digital Banking Platforms** | 8.1 (6 reviews) | 8.8 (7 reviews) | | **Self-Service Banking - Digital Banking Platforms** | 8.3 (5 reviews) | 8.6 (6 reviews) | #### Data | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **CRM - Digital Banking Platforms** | 8.3 (6 reviews) | 8.9 (6 reviews) | | **Business Intelligence - Digital Banking Platforms** | 8.3 (6 reviews) | 8.1 (6 reviews) | #### Agentic AI - Digital Banking Platforms | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Banking as a Service (BaaS) | Product | Score | Reviews | |---|---|---| | **FIS** | N/A | N/A | | **ServiceNow Financial Services Operations** | N/A | N/A | #### Connectivity | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **APIs** | Not enough data | Not enough data | | **Cards** | Not enough data | Not enough data | | **Accounts** | Not enough data | Not enough data | | **White-labeling** | Not enough data | Not enough data | #### Compliance | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Onboarding** | Not enough data | Not enough data | #### Agentic AI - Banking as a Service (BaaS) | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Decision Making** | Not enough data | Not enough data | ### Core Banking | Product | Score | Reviews | |---|---|---| | **FIS** | N/A | N/A | | **ServiceNow Financial Services Operations** | N/A | N/A | #### Agentic AI - Core Banking Features | Feature | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Digital Banking Platforms](https://www.g2.com/categories/digital-banking-platforms) **Unique to FIS (2):** [Core Banking Software](https://www.g2.com/categories/core-banking), [Banking as a Service (BaaS) Software](https://www.g2.com/categories/banking-as-a-service-baas) --- ## Reviewer Demographics ### By Company Size | Segment | FIS | ServiceNow Financial Services Operations | |---|---|---| | **Small-Business** | 7.7% | 9.1% | | **Mid-Market** | 30.8% | 54.5% | | **Enterprise** | 61.5% | 36.4% | ### By Industry #### FIS - **Banking:** 46.2% - **Market Research:** 15.4% - **Financial Services:** 15.4% - **Accounting:** 15.4% - **Consulting:** 7.7% #### ServiceNow Financial Services Operations - **Telecommunications:** 27.3% - **Accounting:** 27.3% - **Automotive:** 18.2% - **Security and Investigations:** 9.1% - **Computer Software:** 9.1% - **Computer & Network Security:** 9.1% --- ## Alternatives ### Alternatives to FIS - [Equals](https://www.g2.com/products/equals-equals/reviews) — 4.5/5 stars (194 reviews) - [Q2](https://www.g2.com/products/q2-software-inc-q2/reviews) — 4.2/5 stars (11 reviews) - [Temenos Transact](https://www.g2.com/products/temenos-transact/reviews) — 4.5/5 stars (70 reviews) - [nCino Cloud Banking Platform](https://www.g2.com/products/ncino-cloud-banking-platform/reviews) — 4.2/5 stars (14 reviews) - [Alkami](https://www.g2.com/products/alkami-technology-inc-alkami/reviews) — 4.4/5 stars (39 reviews) - [Finacle](https://www.g2.com/products/finacle/reviews) — 4.2/5 stars (37 reviews) - [Flinks](https://www.g2.com/products/flinks/reviews) — 4.4/5 stars (59 reviews) - [Finacle Online Banking](https://www.g2.com/products/finacle-online-banking/reviews) — 4.5/5 stars (26 reviews) - [Finastra Universal Banking](https://www.g2.com/products/finastra-universal-banking/reviews) — 0.0/5 stars (0 reviews) - [Oracle Banking Digital Experience](https://www.g2.com/products/oracle-banking-digital-experience/reviews) — 4.2/5 stars (13 reviews) ### Alternatives to ServiceNow Financial Services Operations - [Finacle Online Banking](https://www.g2.com/products/finacle-online-banking/reviews) — 4.5/5 stars (26 reviews) - [Alkami](https://www.g2.com/products/alkami-technology-inc-alkami/reviews) — 4.4/5 stars (39 reviews) - [nCino Cloud Banking Platform](https://www.g2.com/products/ncino-cloud-banking-platform/reviews) — 4.2/5 stars (14 reviews) - [FNZ](https://www.g2.com/products/fnz-group-fnz/reviews) — 4.3/5 stars (14 reviews) - [Backbase the AI-Native Banking OS](https://www.g2.com/products/backbase-the-ai-native-banking-os/reviews) — 4.3/5 stars (10 reviews) - [Finacle for digital-only banks](https://www.g2.com/products/finacle-for-digital-only-banks/reviews) — 4.3/5 stars (30 reviews) - [Lumin Digital](https://www.g2.com/products/lumin-digital/reviews) — 4.7/5 stars (29 reviews) - [MeridianLink Consumer](https://www.g2.com/products/meridianlink-consumer/reviews) — 4.2/5 stars (28 reviews) - [Relay](https://www.g2.com/products/relay-financial-relay/reviews) — 4.3/5 stars (26 reviews) - [Oracle Banking Digital Experience](https://www.g2.com/products/oracle-banking-digital-experience/reviews) — 4.2/5 stars (13 reviews) --- ## Top Discussions ### FIS No discussions available for this product. ### ServiceNow Financial Services Operations No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fis-vs-servicenow-financial-services-operations)