# First Due, ImageTrend vs ESO Fire RMS Comparison | | First Due | ImageTrend | ESO Fire RMS | |---|---|---|---| | **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 3.6 out of 5 | | **Total Reviews** | 44 | 47 | 21 | | **Largest Market Segment** | Small-Business (51.3% of reviews) | Mid-Market (55.8% of reviews) | Mid-Market (52.6% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Ratings Comparison | Rating | First Due | ImageTrend | ESO Fire RMS | |---|---|---|---| | **Meets Requirements** | 8.8 (37 reviews) | 8.3 (43 reviews) | 6.5 (13 reviews) | | **Ease of Use** | 8.4 (37 reviews) | 7.8 (43 reviews) | 7.1 (12 reviews) | | **Ease of Setup** | 7.9 (34 reviews) | 8.2 (37 reviews) | 6.9 (8 reviews) | | **Ease of Admin** | 8.3 (26 reviews) | 8.3 (25 reviews) | 7.6 (9 reviews) | | **Quality of Support** | 9.2 (36 reviews) | 8.5 (42 reviews) | 7.9 (12 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (26 reviews) | 8.8 (26 reviews) | 7.8 (9 reviews) | | **Product Direction (% positive)** | 9.4 (37 reviews) | 8.1 (42 reviews) | 6.4 (13 reviews) | --- ## Pricing ### First Due #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ImageTrend #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ESO Fire RMS #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Healthcare Compliance | Product | Score | Reviews | |---|---|---| | **First Due** | N/A | N/A | | **ImageTrend** | N/A | N/A | | **ESO Fire RMS** | N/A | N/A | #### Maintenance of Compliance | Feature | First Due | ImageTrend | ESO Fire RMS | |---|---|---|---| | **HIPAA Compliance** | Not enough data | Not enough data | Not enough data | | **Employee Training** | Not enough data | Not enough data | Not enough data | | **Policy Management** | Not enough data | Not enough data | Not enough data | | **Auditing & Risk Assessment** | Not enough data | Not enough data | Not enough data | | **BAA Management** | Not enough data | Not enough data | Not enough data | | **Document Management System** | Not enough data | Not enough data | Not enough data | | **Incident Management** | Not enough data | Not enough data | Not enough data | | **Measures Management** | Not enough data | Not enough data | Not enough data | ### Emergency Medical Services | Product | Score | Reviews | |---|---|---| | **First Due** | 7.6/10 | 19 | | **ImageTrend** | 7.2/10 | 35 | | **ESO Fire RMS** | N/A | N/A | #### Emergency Response | Feature | First Due | ImageTrend | ESO Fire RMS | |---|---|---|---| | **Computer Aided Dispatch** | 7.6 (19 reviews) | 6.6 (21 reviews) | Not enough data | | **Geospatial Mapping** | 8.9 (19 reviews) | 6.1 (17 reviews) | Not enough data | | **Collaborative Response** | 7.7 (19 reviews) | 6.0 (19 reviews) | Not enough data | #### Data Management | Feature | First Due | ImageTrend | ESO Fire RMS | |---|---|---|---| | **Patient Care Report / Clinical Documentation** | 6.9 (18 reviews) | 8.8 (29 reviews) | Not enough data | | **Performance Reporting** | 8.2 (18 reviews) | 8.7 (26 reviews) | Not enough data | #### Business Operations | Feature | First Due | ImageTrend | ESO Fire RMS | |---|---|---|---| | **Billing** | 6.1 (19 reviews) | 8.2 (20 reviews) | Not enough data | | **Employee Management** | 7.4 (19 reviews) | 6.0 (18 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Fire Department Software](https://www.g2.com/categories/fire-department) **Unique to First Due (1):** [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services) **Unique to ImageTrend (2):** [Emergency Medical Services Software](https://www.g2.com/categories/emergency-medical-services), [Healthcare Compliance Software](https://www.g2.com/categories/healthcare-compliance) --- ## Reviewer Demographics ### By Company Size | Segment | First Due | ImageTrend | ESO Fire RMS | |---|---|---|---| | **Small-Business** | 51.3% | 32.6% | 36.8% | | **Mid-Market** | 46.2% | 55.8% | 52.6% | | **Enterprise** | 2.6% | 11.6% | 10.5% | ### By Industry #### First Due - **Public Safety:** 70.3% - **Government Administration:** 18.9% - **Hospital & Health Care:** 5.4% - **Law Enforcement:** 2.7% - **Computer & Network Security:** 2.7% #### ImageTrend - **Public Safety:** 41.9% - **Hospital & Health Care:** 20.9% - **Government Administration:** 16.3% - **Medical Practice:** 9.3% - **Writing and Editing:** 2.3% - **Information Technology and Services:** 2.3% - **Human Resources:** 2.3% - **Health, Wellness and Fitness:** 2.3% - **Consumer Services:** 2.3% #### ESO Fire RMS - **Public Safety:** 52.6% - **Government Administration:** 21.1% - **Hospital & Health Care:** 10.5% - **Financial Services:** 5.3% - **Environmental Services:** 5.3% - **Airlines/Aviation:** 5.3% --- ## Alternatives ### Alternatives to First Due - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [D4H](https://www.g2.com/products/d4h/reviews) — 4.6/5 stars (166 reviews) - [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews) — 4.5/5 stars (100 reviews) - [Iamresponding](https://www.g2.com/products/iamresponding/reviews) — 4.2/5 stars (11 reviews) - [ESO EHR](https://www.g2.com/products/eso-ehr/reviews) — 4.3/5 stars (19 reviews) - [Device Magic](https://www.g2.com/products/device-magic/reviews) — 4.1/5 stars (41 reviews) - [Smart CAD](https://www.g2.com/products/smart-cad/reviews) — 5.0/5 stars (37 reviews) - [Tyler Enterprise Public Safety](https://www.g2.com/products/tyler-enterprise-public-safety/reviews) — 4.2/5 stars (13 reviews) - [CentralSquare Public Safety & Justice](https://www.g2.com/products/centralsquare-public-safety-justice/reviews) — 3.9/5 stars (17 reviews) - [Azalea Health](https://www.g2.com/products/azalea-health-azalea-health/reviews) — 3.9/5 stars (16 reviews) ### Alternatives to ImageTrend - [ESO EHR](https://www.g2.com/products/eso-ehr/reviews) — 4.3/5 stars (19 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) — 4.5/5 stars (333 reviews) - [D4H](https://www.g2.com/products/d4h/reviews) — 4.6/5 stars (166 reviews) - [Compliance Manager GRC](https://www.g2.com/products/compliance-manager-grc/reviews) — 4.1/5 stars (119 reviews) - [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews) — 4.5/5 stars (100 reviews) - [SAI360](https://www.g2.com/products/sai360/reviews) — 4.1/5 stars (115 reviews) - [Compliancy Group Healthcare Compliance](https://www.g2.com/products/compliancy-group-healthcare-compliance/reviews) — 4.7/5 stars (114 reviews) - [MedTrainer](https://www.g2.com/products/medtrainer/reviews) — 4.4/5 stars (86 reviews) - [Ethico](https://www.g2.com/products/ethico/reviews) — 4.8/5 stars (66 reviews) - [Ideagen Policy Logic](https://www.g2.com/products/ideagen-policy-logic/reviews) — 4.0/5 stars (57 reviews) ### Alternatives to ESO Fire RMS - [D4H](https://www.g2.com/products/d4h/reviews) — 4.6/5 stars (166 reviews) - [TargetSolutions](https://www.g2.com/products/targetsolutions/reviews) — 4.5/5 stars (12 reviews) - [Tyler Enterprise Public Safety](https://www.g2.com/products/tyler-enterprise-public-safety/reviews) — 4.2/5 stars (13 reviews) - [Aladtec by TCP](https://www.g2.com/products/aladtec-by-tcp/reviews) — 4.5/5 stars (100 reviews) - [CentralSquare Public Safety & Justice](https://www.g2.com/products/centralsquare-public-safety-justice/reviews) — 3.9/5 stars (17 reviews) - [FireHouse Manager](https://www.g2.com/products/firehouse-manager/reviews) — 3.7/5 stars (3 reviews) - [Device Magic](https://www.g2.com/products/device-magic/reviews) — 4.1/5 stars (41 reviews) - [Smart CAD](https://www.g2.com/products/smart-cad/reviews) — 5.0/5 stars (37 reviews) - [Emergency Reporting](https://www.g2.com/products/emergency-reporting/reviews) — 4.5/5 stars (3 reviews) - [Fire Package](https://www.g2.com/products/fire-package/reviews) — 5.0/5 stars (1 reviews) --- ## Top Discussions ### First Due No discussions available for this product. ### ImageTrend No discussions available for this product. ### ESO Fire RMS No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/first-due-vs-imagetrend-vs-eso-fire-rms)