# First Advantage vs Zinc Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zinc excels in user-friendliness, with many users highlighting its intuitive interface and quick onboarding process. One user mentioned that "onboarding takes just a few minutes," making it a great choice for teams looking for a seamless start.
- **Users say** that First Advantage offers a straightforward process for running background checks, with one reviewer noting that the platform is "easy to navigate" and allows users to track the status of their checks effectively. However, it seems to lag behind in overall user satisfaction compared to Zinc.
- **Reviewers mention** that Zinc's customizability is a standout feature, allowing users to tailor settings to their specific needs. This flexibility is appreciated, especially by those who require detailed information collection, as one user pointed out the platform's ability to gather extensive data.
- **According to verified reviews** , First Advantage has been recognized for its reliability in staffing needs, with users stating it is "the best product used so far in staffing for day-to-day needs." However, it struggles with support quality, receiving lower ratings in this area compared to Zinc.
- **Users highlight** that Zinc's competitive pricing and seamless integration with ATS systems make it a preferred choice for many, particularly small companies. One user emphasized that the "pay-per-use pricing model is a huge plus," which adds to its appeal for budget-conscious teams.
- **G2 reviewers indicate** that while First Advantage has a solid presence in the enterprise market, it faces challenges in meeting the diverse needs of users, as reflected in its lower scores for ease of use and setup. In contrast, Zinc's higher ratings in these areas suggest a more adaptable solution for mid-market companies.



| | First Advantage | Zinc | 
|---|---|---|
| **Star Rating** | 3.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 111 | 175 | 
| **Largest Market Segment** | Enterprise (45.7% of reviews) | Mid-Market (68.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### First Advantage

Pros:
- Customer Support (15 reviews)
- Ease of Use (15 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Delays (7 reviews)

### Zinc

Pros:
- Ease of Use (17 reviews)
- Customer Support (9 reviews)

Cons:
- Poor Customer Support (6 reviews)
- Geographical Limitations (2 reviews)

---
## Ratings Comparison
| Rating | First Advantage | Zinc | 
|---|---|---|
  | **Meets Requirements** | 7.7 (81 reviews) | 9.3 (132 reviews) | 
  | **Ease of Use** | 7.7 (81 reviews) | 9.5 (135 reviews) | 
  | **Ease of Setup** | 7.5 (29 reviews) | 9.3 (72 reviews) | 
  | **Ease of Admin** | 7.4 (28 reviews) | 9.5 (70 reviews) | 
  | **Quality of Support** | 6.9 (78 reviews) | 9.1 (121 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (28 reviews) | 9.4 (69 reviews) | 
  | **Product Direction (% positive)** | 6.1 (80 reviews) | 9.3 (116 reviews) | 

---
## Pricing

### First Advantage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zinc

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | 7.1/10 | 75 |
| **Zinc** | 9.2/10 | 87 |

#### Background Check Administration

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Screening and Assessments** | 7.4 (45 reviews) ✓ Verified | 9.4 (64 reviews) | 
| **Compliance** | 7.5 (44 reviews) ✓ Verified | 9.3 (53 reviews) | 
| **Dashboard** | 7.4 (41 reviews) ✓ Verified | 9.2 (58 reviews) | 

#### Background Check Data

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Real-Time Tracking** | 6.8 (42 reviews) ✓ Verified | 9.4 (57 reviews) | 
| **Platform Search** | 6.8 (39 reviews) ✓ Verified | 9.1 (50 reviews) | 
| **Alerts and Notifications** | 7.1 (38 reviews) ✓ Verified | 9.1 (60 reviews) | 

#### Background Check Additional Functionality

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Integrations** | 7.2 (34 reviews) ✓ Verified | 8.9 (57 reviews) | 
| **Mobility** | 7.0 (31 reviews) ✓ Verified | 9.3 (50 reviews) | 
| **Messaging** | 6.8 (34 reviews) ✓ Verified | 9.0 (36 reviews) | 

#### AI Insight Check - Background Check

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Insight Check** | Not enough data | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 

### Drug Testing

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | 9.0/10 | 21 |
| **Zinc** | N/A | N/A |

#### Drug Testing Administration

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Screening and Assessments** | 8.7 (19 reviews) | Not enough data | 
| **Compliance** | 8.9 (20 reviews) | Not enough data | 
| **Dashboard** | 9.2 (18 reviews) | Not enough data | 
| **Integrations** | 9.1 (18 reviews) | Not enough data | 

#### Drug Testing Data

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Real-Time Tracking** | 9.2 (19 reviews) | Not enough data | 
| **Alerts and Notifications** | 9.2 (19 reviews) | Not enough data | 

#### Drug Testing Additional Functionality

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Mobility** | 8.4 (15 reviews) | Not enough data | 
| **Messaging** | 8.7 (17 reviews) | Not enough data | 
| **Payment** | 9.4 (14 reviews) | Not enough data | 

### Reference Check

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | N/A | N/A |
| **Zinc** | 9.2/10 | 59 |

#### Platform Content

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Templates** | Not enough data | 8.7 (43 reviews) | 
| **Automated** | Not enough data | 9.4 (54 reviews) | 
| **Reports** | Not enough data | 8.8 (44 reviews) | 

#### Platform Basics

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Optimization** | Not enough data | 9.3 (43 reviews) | 
| **Interoperability** | Not enough data | 8.9 (41 reviews) | 
| **Performance** | Not enough data | 9.4 (46 reviews) | 

#### Platform Additional Functionality

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Integrations** | Not enough data | 9.0 (44 reviews) | 
| **Identity verification** | Not enough data | 9.5 (48 reviews) | 
| **Fraud detection** | Not enough data | Feature Not Available | 
| **Custom branding** | Not enough data | 9.1 (38 reviews) | 

#### Platform Data

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Visualization** | Not enough data | 9.3 (44 reviews) | 
| **Security and Compliance** | Not enough data | 9.5 (43 reviews) | 
| **Alerts and Notifications** | Not enough data | 9.1 (45 reviews) | 
| **GDPR Compliant** | Not enough data | 9.7 (44 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | N/A | N/A |
| **Zinc** | N/A | N/A |

#### Generative AI

| Feature | First Advantage | Zinc | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | N/A | N/A |
| **Zinc** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | N/A | N/A |
| **Zinc** | N/A | N/A |

#### Platform

| Feature | First Advantage | Zinc | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Background Check Software](https://www.g2.com/categories/background-check)

**Unique to First Advantage (2):** [Drug Testing Software](https://www.g2.com/categories/drug-testing), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Zinc (1):** [Reference Check Software](https://www.g2.com/categories/reference-check)


---
## Reviewer Demographics

### By Company Size

| Segment | First Advantage | Zinc | 
|---|---|---|
| **Small-Business** | 10.5% | 20.9% | 
| **Mid-Market** | 43.8% | 68.6% | 
| **Enterprise** | 45.7% | 10.5% | 

### By Industry

#### First Advantage

- **Staffing and Recruiting:** 15.1%
- **Information Technology and Services:** 8.5%
- **Retail:** 5.7%
- **Computer Software:** 3.8%
- **Security and Investigations:** 3.8%
- **Restaurants:** 2.8%
- **Human Resources:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Government Administration:** 1.9%
- **Internet:** 1.9%
- **Other:** 50.9%

#### Zinc

- **Information Technology and Services:** 17.5%
- **Financial Services:** 15.2%
- **Computer Software:** 13.5%
- **Oil & Energy:** 3.5%
- **Human Resources:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Health, Wellness and Fitness:** 2.9%
- **Accounting:** 2.9%
- **Education Management:** 2.3%
- **Staffing and Recruiting:** 2.3%
- **Other:** 33.9%

---
## Alternatives

### Alternatives to First Advantage

- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (179 reviews)
- [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) — 4.6/5 stars (280 reviews)
- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (509 reviews)
- [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) — 4.5/5 stars (79 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6441 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5654 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1361 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1065 reviews)

### Alternatives to Zinc

- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (179 reviews)
- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (399 reviews)
- [Certn](https://www.g2.com/products/certn/reviews) — 4.7/5 stars (206 reviews)
- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (509 reviews)
- [Xref](https://www.g2.com/products/xref-xref/reviews) — 4.6/5 stars (482 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1065 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1361 reviews)
- [Veremark](https://www.g2.com/products/veremark/reviews) — 4.3/5 stars (40 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.6/5 stars (5654 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6441 reviews)

---
## Top Discussions

### First Advantage

No discussions available for this product.

### Zinc

- Title: [Can I access my references?](https://www.g2.com/discussions/can-i-access-my-references) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Margaret, thanks for the review. You can see your references by going to your profile page: https://app.zincwork.com/profile

If you have any other..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/first-advantage-vs-zinc-work)