# First Advantage vs GoodHire (a Checkr company) Comparison
---
## AI Generated Summary
- **G2 reviewers report** that GoodHire excels in user-friendliness, with many users highlighting how the platform simplifies the background check process. One user mentioned, "GoodHire makes background checks simple and fast," which contributes to a more efficient hiring experience.
- **Users say** that First Advantage offers a smooth and straightforward onboarding process, making it easy for beginners to navigate. A reviewer noted, "The process is smooth and straightforward," indicating that it can be a reliable choice for those new to background checks.
- **Reviewers mention** that GoodHire provides detailed reports and responsive customer support, which enhances the overall user experience. One user appreciated the "clear and reliable information," which helps build trust in the hiring process.
- **According to verified reviews** , First Advantage is recognized for its variety of packages tailored to client needs, making it adaptable for different staffing requirements. A user stated, "Different packages available as per client requirements," showcasing its flexibility.
- **G2 reviewers report** that GoodHire's implementation process is notably quick and intuitive, with users praising the onboarding wizard that facilitates a seamless setup. This contrasts with First Advantage, where some users may find the setup less straightforward.
- **Users say** that while GoodHire has a higher overall satisfaction score, First Advantage still holds its ground in specific areas like compliance and integrations, with one user mentioning it as "the best product used so far in staffing for day-to-day needs," indicating its effectiveness in practical applications.



| | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Star Rating** | 3.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 111 | 280 | 
| **Largest Market Segment** | Enterprise (45.7% of reviews) | Mid-Market (61.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### First Advantage

Pros:
- Customer Support (15 reviews)
- Ease of Use (15 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Delays (7 reviews)

### GoodHire (a Checkr company)

Pros:
- Background Checks (3 reviews)
- Ease of Use (2 reviews)

Cons:
- Process Delays (2 reviews)
- Delays (1 reviews)

---
## Ratings Comparison
| Rating | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
  | **Meets Requirements** | 7.7 (81 reviews) | 9.3 (213 reviews) | 
  | **Ease of Use** | 7.7 (81 reviews) | 9.6 (219 reviews) | 
  | **Ease of Setup** | 7.5 (29 reviews) | 9.5 (139 reviews) | 
  | **Ease of Admin** | 7.4 (28 reviews) | 9.4 (142 reviews) | 
  | **Quality of Support** | 6.9 (78 reviews) | 9.3 (209 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.4 (28 reviews) | 9.3 (138 reviews) | 
  | **Product Direction (% positive)** | 6.1 (80 reviews) | 9.0 (198 reviews) | 

---
## Pricing

### First Advantage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### GoodHire (a Checkr company)

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Background Check

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | 7.1/10 | 75 |
| **GoodHire (a Checkr company)** | 9.3/10 | 175 |

#### Background Check Administration

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Screening and Assessments** | 7.4 (45 reviews) ✓ Verified | 9.4 (154 reviews) ✓ Verified | 
| **Compliance** | 7.5 (44 reviews) ✓ Verified | 9.5 (135 reviews) ✓ Verified | 
| **Dashboard** | 7.4 (41 reviews) ✓ Verified | 9.4 (144 reviews) ✓ Verified | 

#### Background Check Data

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Real-Time Tracking** | 6.8 (42 reviews) ✓ Verified | 9.4 (134 reviews) ✓ Verified | 
| **Platform Search** | 6.8 (39 reviews) ✓ Verified | 9.1 (121 reviews) ✓ Verified | 
| **Alerts and Notifications** | 7.1 (38 reviews) ✓ Verified | 9.5 (138 reviews) ✓ Verified | 

#### Background Check Additional Functionality

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Integrations** | 7.2 (34 reviews) ✓ Verified | 9.0 (78 reviews) ✓ Verified | 
| **Mobility** | 7.0 (31 reviews) ✓ Verified | 9.1 (74 reviews) ✓ Verified | 
| **Messaging** | 6.8 (34 reviews) ✓ Verified | 9.0 (88 reviews) ✓ Verified | 

#### AI Insight Check - Background Check

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Insight Check** | Not enough data | Not enough data | 

#### AI Investigation and Verification - Background Check

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 

### Drug Testing

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | 9.0/10 | 21 |
| **GoodHire (a Checkr company)** | 9.4/10 | 49 |

#### Drug Testing Administration

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Screening and Assessments** | 8.7 (19 reviews) | 9.5 (39 reviews) | 
| **Compliance** | 8.9 (20 reviews) | 9.7 (39 reviews) | 
| **Dashboard** | 9.2 (18 reviews) | 9.6 (44 reviews) | 
| **Integrations** | 9.1 (18 reviews) | 9.0 (31 reviews) | 

#### Drug Testing Data

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Real-Time Tracking** | 9.2 (19 reviews) | 9.4 (42 reviews) | 
| **Alerts and Notifications** | 9.2 (19 reviews) | 9.4 (42 reviews) | 

#### Drug Testing Additional Functionality

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Mobility** | 8.4 (15 reviews) | 9.4 (28 reviews) | 
| **Messaging** | 8.7 (17 reviews) | 9.1 (31 reviews) | 
| **Payment** | 9.4 (14 reviews) | 9.5 (24 reviews) | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | N/A | N/A |
| **GoodHire (a Checkr company)** | N/A | N/A |

#### Generative AI

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | N/A | N/A |
| **GoodHire (a Checkr company)** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Pre-Employment Screening

| Product | Score | Reviews |
|---|---|---|
| **First Advantage** | N/A | N/A |
| **GoodHire (a Checkr company)** | N/A | N/A |

#### Platform

| Feature | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Drug Testing Software](https://www.g2.com/categories/drug-testing), [Background Check Software](https://www.g2.com/categories/background-check)

**Unique to First Advantage (1):** [SAP Store Software](https://www.g2.com/categories/sap-store)



---
## Reviewer Demographics

### By Company Size

| Segment | First Advantage | GoodHire (a Checkr company) | 
|---|---|---|
| **Small-Business** | 10.5% | 30.2% | 
| **Mid-Market** | 43.8% | 61.6% | 
| **Enterprise** | 45.7% | 8.2% | 

### By Industry

#### First Advantage

- **Staffing and Recruiting:** 15.1%
- **Information Technology and Services:** 8.5%
- **Retail:** 5.7%
- **Computer Software:** 3.8%
- **Security and Investigations:** 3.8%
- **Restaurants:** 2.8%
- **Human Resources:** 2.8%
- **Hospital & Health Care:** 2.8%
- **Government Administration:** 1.9%
- **Internet:** 1.9%
- **Other:** 50.9%

#### GoodHire (a Checkr company)

- **Information Technology and Services:** 9.0%
- **Hospital & Health Care:** 8.2%
- **Staffing and Recruiting:** 7.5%
- **Construction:** 5.2%
- **Transportation/Trucking/Railroad:** 4.1%
- **Human Resources:** 3.7%
- **Retail:** 3.0%
- **Non-Profit Organization Management:** 2.6%
- **Health, Wellness and Fitness:** 2.6%
- **Automotive:** 2.6%
- **Other:** 51.5%

---
## Alternatives

### Alternatives to First Advantage

- [Checkr](https://www.g2.com/products/checkr/reviews) — 4.5/5 stars (454 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (197 reviews)
- [Zinc](https://www.g2.com/products/zinc-work/reviews) — 4.7/5 stars (181 reviews)
- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) — 4.5/5 stars (81 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6732 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (6042 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1373 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1724 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)

### Alternatives to GoodHire (a Checkr company)

- [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) — 4.7/5 stars (512 reviews)
- [HireRight](https://www.g2.com/products/hireright/reviews) — 3.9/5 stars (197 reviews)
- [Cisive](https://www.g2.com/products/cisive-cisive/reviews) — 4.7/5 stars (116 reviews)
- [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews) — 4.8/5 stars (45 reviews)
- [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews) — 4.6/5 stars (174 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6732 reviews)
- [Hireology](https://www.g2.com/products/hireology/reviews) — 4.5/5 stars (1373 reviews)
- [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) — 4.7/5 stars (6042 reviews)
- [Certn](https://www.g2.com/products/certn/reviews) — 4.7/5 stars (206 reviews)
- [HiPeople](https://www.g2.com/products/hipeople/reviews) — 4.6/5 stars (1066 reviews)

---
## Top Discussions

### First Advantage

No discussions available for this product.

### GoodHire (a Checkr company)

- Title: [Where is your Support team located?](https://www.g2.com/discussions/customer-support-8485976e-3df5-484e-aadb-8d4c518f178c) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our amazing support team is located in Omaha, Nebraska."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/first-advantage-vs-goodhire-a-checkr-company)