Link copied to clipboard

# Firepoint vs Follow Up Boss Comparison - What are their main differences?

Share
[
Export
](/compare/firepoint/follow-up-boss/export.csv)

FirepointFollow Up Boss[+ Add Product](#)

Pricing

**Firepoint**
 **$499/mo** Up to 5 user seats · Teams

**Follow Up Boss**
Free Trial

**49** Per User / Per Month · Start

**Pricing Insights**
from reviews

Time to Implement

**Firepoint**
Not enough reviews yet

**Follow Up Boss**
1 month

Based on 34 responses

Return on Investment

**Firepoint**
Not enough reviews yet

**Follow Up Boss**
8 months

Based on 28 responses

Perceived Cost

**Firepoint**
Not enough reviews yet

**Follow Up Boss**
$$$$$

Average Discount

**Firepoint**
Not enough reviews yet

**Follow Up Boss**
10%

 ![Firepoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_22c3bec5a89c74c37b67863cd05522e9/firepoint.jpg "Firepoint")

 ![Follow Up Boss](https://images.g2crowd.com/uploads/product/hd_favicon/3b657b9ef5be98d5022f8dbf991d48a4/follow-up-boss.svg "Follow Up Boss")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Firepoint**
Not enough data

**Follow Up Boss**
[
Ease of Use (6)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1144576&qs=pros-and-cons#reviews)[
Customer Support (5)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=1145573&qs=pros-and-cons#reviews)[
Learning Difficulty (1)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2270381&qs=pros-and-cons#reviews)[
Search Functionality (1)
](https://www.g2.com/products/follow-up-boss/reviews?filters%5Bsentiment_snippet%5D=2357786&qs=pros-and-cons#reviews)

Integrations

**Firepoint**
Not enough data

**Follow Up Boss**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c890af3b73a48996ec287585d5b01c1/boldtrail.jpg "Product Avatar Image")

BoldTrail

](https://www.g2.com/products/boldtrail/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_01989a800c1b1f88238e5d5dbf33afd3/lofty-lofty.jpg "Product Avatar Image")

Lofty

](https://www.g2.com/products/lofty-lofty/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4082696c7eeccee1325fc976790a1f4c/realtor-com.jpg "Product Avatar Image")

Realtor.com

](https://www.g2.com/products/realtor-com/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[
View all
](https://www.g2.com/products/follow-up-boss/integrations)

Screenshots

**Firepoint**
 ![Firepoint screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/106637/Screen-Shot-2019-04-03-at-11-52-35-AM.jpg)

**Follow Up Boss**
 ![Follow Up Boss screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/62755/expirable-direct-uploads_2Fb76629d8-6689-4124-8caf-edd177fc5c77_2FImage_2017-05-18_at_9.06.32_AM.png)

**Ratings**
from reviews

Meets Requirements

**Firepoint**

7.0

7.011

**Follow Up Boss**

9.0

9.093

Ease of Use

**Firepoint**

7.9

7.911

**Follow Up Boss**

9.0

9.096

Ease of Setup

**Firepoint**

8.6

8.67

**Follow Up Boss**

9.0

9.052

Ease of Admin

**Firepoint**

8.8

8.87

**Follow Up Boss**

9.1

9.149

Quality of Support

**Firepoint**

8.8

8.810

**Follow Up Boss**

9.1

9.192

Has the product been a good partner in doing business?

**Firepoint**

8.3

8.37

**Follow Up Boss**

9.2

9.248

Product Direction (% positive)

**Firepoint**

5.8

5.811

**Follow Up Boss**

9.0

9.090

**Features**
ratings from reviews

Real Estate CRM[Hide 58 FeaturesShow 58 Features](javascript:void(0);)

7.9

12

8.6

82

Client Management

Lead Scoring

Feature Not Available

9.0(won by default)

40

Contact Management

Not enough data

9.4(won by default)

44

Lead Generation

Not enough data

8.5(won by default)

42

Task Management

Marketing Automation

Not enough data

8.9(won by default)

42

Document Management

Feature Not Available

8.6(won by default)

41

Third-Party Integration

Not enough data

8.9(won by default)

43

Platform Features

Contact & Account Management

8.7

10

8.8(won by 0.1)

77

Task / Activity Management

7.8

10

8.8(won by 1.0)

75

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Email Marketing

7.5

10

8.7(won by 1.2)

72

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Transaction Management

7.1

8

7.6(won by 0.5)

65

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Lead Management

9.2(tied score)

10

9.2(tied score)

78

Forecasting & Reporting

7.5

8

7.8(won by 0.3)

63

Dashboards

7.7

10

8.7(won by 1.0)

71

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Opportunity & Pipeline Management

Feature Not Available

8.8(won by default)

75

Listing Management

Feature Not Available

7.9(won by default)

62

CMA Management

Feature Not Available

8.2(won by default)

59

Workflow Management

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Agentic AI - Real Estate CRM

Autonomous Task Execution

Not enough data

8.3(won by default)

5

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Property Database

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

For Real Estate

Not enough data

Not enough data

Client/Property Matching

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Omnichannel Outreach

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Mortgage CRM[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

Not enough data

Loan Services

LOS Integration - Mortage CRM

Not enough data

Not enough data

Alerts - Mortgage CRM

Not enough data

Not enough data

Lender Relationship - Mortgage CRM

Not enough data

Not enough data

Compliance - Mortgage CRM

Not enough data

Not enough data

Commercial Mortgages

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Client Management

Contact Management - Mortgage CRM

Not enough data

Not enough data

Real Estate CRM - Mortgage CRM

Not enough data

Not enough data

Email Marketing Automation - Mortgage CRM

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Loan Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Escrow Management

Not enough data

Not enough data

Property Tax Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Borrower Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Refinance Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Residential Mortgages

Not enough data

Not enough data

Agentic AI - Mortgage CRM

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Third Party Loan Origination

Not enough data

Not enough data

Loan Servicing

Not enough data

Not enough data

Outsource Processing

Not enough data

Not enough data

Pre-Qualification

Not enough data

Not enough data

Loan Origination

Not enough data

Not enough data

Visual Presentation

Not enough data

Not enough data

Accounting

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

For Brokers

Not enough data

Not enough data

Credit Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

HUD Settlement Statements

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Government Loans

Not enough data

Not enough data

For Borrowers

Not enough data

Not enough data

Promissory Notes

Not enough data

Not enough data

Multi-Branch

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Lender Search

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Amortization Schedule

Not enough data

Not enough data

Customer Statements

Not enough data

Not enough data

Electronic Applications

Not enough data

Not enough data

Payment Tracking

Not enough data

Not enough data

Real Estate Marketing[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

Not enough data

Not enough data

Relationship Management

Lead Generation

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Presentation

Website Builder

Feature Not Available

Not enough data

MLS Integration

Not enough data

Not enough data

SEO Strategization

Not enough data

Not enough data

IDX Website

Not enough data

Not enough data

Platform Branding

Operability

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

Platform Content

Social Media Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Campaign Building

Not enough data

Not enough data

Platform Additional Functionality

Reporting

Not enough data

Not enough data

Platform Integrations

Integration with Real Estate CRM

Not enough data

Not enough data

Integration with Virtual Tour

Not enough data

Not enough data

Integration with Real Estate Activities Management

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Firepoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_22c3bec5a89c74c37b67863cd05522e9/firepoint.jpg "Firepoint")](https://www.g2.com/products/firepoint/reviews)

Firepoint

Small-Business(50 or fewer emp.)

83.3%

Mid-Market(51-1000 emp.)

8.3%

Enterprise(\> 1000 emp.)

8.3%

[![Follow Up Boss](https://images.g2crowd.com/uploads/product/hd_favicon/3b657b9ef5be98d5022f8dbf991d48a4/follow-up-boss.svg "Follow Up Boss")](https://www.g2.com/products/follow-up-boss/reviews)

Follow Up Boss

Small-Business(50 or fewer emp.)

80.2%

Mid-Market(51-1000 emp.)

15.3%

Enterprise(\> 1000 emp.)

4.5%

Small-Business

(50 or fewer emp.)

83.3%

80.2%

Mid-Market

(51-1000 emp.)

8.3%

15.3%

Enterprise

(\> 1000 emp.)

8.3%

4.5%

Reviewers' Industry

[![Firepoint](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_22c3bec5a89c74c37b67863cd05522e9/firepoint.jpg "Firepoint")](https://www.g2.com/products/firepoint/reviews)
Firepoint

Real Estate

83.3%

Management Consulting

8.3%

Construction

8.3%

‐

‐

Other

0.0%

[![Follow Up Boss](https://images.g2crowd.com/uploads/product/hd_favicon/3b657b9ef5be98d5022f8dbf991d48a4/follow-up-boss.svg "Follow Up Boss")](https://www.g2.com/products/follow-up-boss/reviews)
Follow Up Boss

Real Estate

89.1%

Non-Profit Organization Management

1.8%

Marketing and Advertising

1.8%

Commercial Real Estate

1.8%

Consulting

0.9%

Other

4.5%

FAQs

## Firepoint vs Follow Up Boss FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Follow Up Boss vs Firepoint?

Follow Up Boss stands out from Firepoint with higher reviewer ratings, stronger support, and more advanced pipeline and listing management features.

| [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) | [Firepoint](https://www.g2.com/products/firepoint/reviews) |
| --- | --- |
| 4.6/5 (117 reviews) | 3.9/5 (14 reviews) |
| — | — |
| 9.0 | 8.6 |
| 9.1 | 8.8 |
| Ease of Use (6 all-time mentions) | — |

### How do the pricing models of Follow Up Boss and Firepoint compare?

Follow Up Boss is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Firepoint.

- **Follow Up Boss:** In recent reviews, several users note that while the platform is premium-priced, the features and support justify the investment for growing real estate businesses.
- **Firepoint:** Reviewers mention that Firepoint is considered expensive for small teams and that the value does not always align with the cost.
- **Switching reasons:** Recent reviewers have switched to Follow Up Boss for its superior features and support, despite a higher price point.

### What are the best alternatives to Follow Up Boss and Firepoint?

The best alternatives to Follow Up Boss and Firepoint are BoldTrail, BoomTown, and Lofty.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews) | 4.6/5 (117 reviews) | — | Premium features justify the cost for many reviewers | Ease of Use (6 all-time mentions) |
| [Firepoint](https://www.g2.com/products/firepoint/reviews) | 3.9/5 (14 reviews) | — | Considered expensive for small teams | — |
| [BoldTrail](https://www.g2.com/products/boldtrail/reviews) | 4.5/5 (1554 reviews) | Small-Business | — | — |
| [BoomTown](https://www.g2.com/products/boomtown/reviews) | 4.7/5 (588 reviews) | Small-Business | — | — |
| [Lofty](https://www.g2.com/products/lofty-lofty/reviews) | 4.3/5 (406 reviews) | Small-Business | — | — |

### Which Real Estate CRM features should I prioritize when comparing Follow Up Boss and Firepoint?

Buyers comparing Follow Up Boss and Firepoint should prioritize integrations, automation, pipeline management, ease of use, and support quality.

- **Integrations:** Follow Up Boss has 5 all-time mentions for integrations, with recent reviewers highlighting Zapier and BoldTrail; Firepoint reviewers mention Bombbomb integration.
- **Automation:** Follow Up Boss has 3 all-time mentions for automation, with recent reviews praising its action plans and triggers; Firepoint has no recent automation mentions.
- **Pipeline Management:** Follow Up Boss offers Opportunity & Pipeline Management and Listing Management, which are not cited for Firepoint.
- **Ease of Use:** Follow Up Boss scores 9.0, Firepoint 7.9 on Ease of Use.
- **Support Quality:** Follow Up Boss scores 9.1, Firepoint 8.8 on Quality of Support.

### What are the pros and cons of Follow Up Boss vs Firepoint?

Follow Up Boss is strongest in ease of use and integrations, while Firepoint's main strength is user-friendly navigation.

- **Follow Up Boss strengths:** Ease of Use (6 all-time mentions), Customer Support (5 all-time mentions), Integrations (5 all-time mentions), Automation (3 all-time mentions), Easy Setup (3 all-time mentions), Drip Campaigns (2 all-time mentions), Text Messaging (2 all-time mentions).
- **Follow Up Boss trade-offs:** Some reviewers mention a learning curve and desire for more advanced texting features.
- **Firepoint strengths:** Reviewers highlight user-friendly navigation and task management.
- **Firepoint trade-offs:** Reviewers cite limited integrations, lack of mobile app, and higher cost for small teams as trade-offs.

### Is Follow Up Boss or Firepoint better for small businesses?

Follow Up Boss is better suited for small businesses, with more positive sentiment from small-business reviewers.

- **Follow Up Boss:** Small-business reviewers consistently praise its ease of use, integrations, and support, making it a strong fit for small teams.
- **Firepoint:** Small-business reviewers note that the platform is user-friendly but cite concerns about value and limited integrations for smaller teams.

### Which Real Estate CRM platform has better integrations?

Follow Up Boss is favored over Firepoint for integrations, with more reviewer-cited integrations and higher mention counts.

- **Follow Up Boss:** Integrations with Zapier (3 all-time mentions), BoldTrail, and Zillow are highlighted in recent reviews.
- **Firepoint:** Bombbomb integration is mentioned in recent reviews.

### How do Follow Up Boss and Firepoint compare on customer support?

Follow Up Boss and Firepoint are rated within 0.3 points on Quality of Support, with Follow Up Boss holding a slight edge at 9.1 versus Firepoint's 8.8.

- **Follow Up Boss:** Reviewers frequently praise responsive and knowledgeable support, with 5 all-time mentions for customer support and multiple recent reviews citing dedicated account managers and helpful onboarding.
- **Firepoint:** Reviewers describe support as helpful and willing to teach, with some noting quick responses but others mentioning inconsistent experiences.

### Which is easier to implement, Follow Up Boss or Firepoint?

Follow Up Boss and Firepoint are rated within 0.4 points on Ease of Setup, with Follow Up Boss at 9.0 and Firepoint at 8.6, indicating near parity.

- **Follow Up Boss:** Recent reviewers consistently describe the setup process as easy, with onboarding support and training frequently cited as strengths.
- **Firepoint:** Reviewers note that Firepoint is easy to get started with and highlight straightforward navigation during setup.

### Which product has better Transaction Management?

Firepoint is favored for Transaction Management, as reviewers specifically cite its transaction integration, while Follow Up Boss lacks built-in transaction management and relies on integrations.

- **Follow Up Boss:** Reviewers note that transaction management is not built-in and requires additional tools or integrations; no all-time mention count for transaction management.
- **Firepoint:** Reviewers highlight transaction integration as a key benefit, with recent reviews describing how it helps teams stay on top of deadlines and manage post-closing follow-up.

Alternatives

**Firepoint Alternatives**

 ![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail")

[
BoldTrail
](/products/boldtrail/reviews)

 ![BoomTown](https://images.g2crowd.com/uploads/product/hd_favicon/a67663e645f1efaf8d7e4be6796efabe/boomtown.svg "BoomTown")

[
BoomTown
](/products/boomtown/reviews)

 ![Lofty](https://images.g2crowd.com/uploads/product/hd_favicon/550d9faf4aef52144ad95f4b035a8555/lofty-lofty.svg "Lofty")

[
Lofty
](/products/lofty-lofty/reviews)

 ![Real Geeks](https://images.g2crowd.com/uploads/product/hd_favicon/47f2ea1341937e360e1a0f9bdf5c6cd7/real-geeks.svg "Real Geeks")

[
Real Geeks
](/products/real-geeks/reviews)

**Follow Up Boss Alternatives**

 ![BoldTrail](https://images.g2crowd.com/uploads/product/hd_favicon/b71973d9927a9b53d75dd2552a695b57/boldtrail.svg "BoldTrail")

[
BoldTrail
](/products/boldtrail/reviews)

 ![BoomTown](https://images.g2crowd.com/uploads/product/hd_favicon/a67663e645f1efaf8d7e4be6796efabe/boomtown.svg "BoomTown")

[
BoomTown
](/products/boomtown/reviews)

 ![Lofty](https://images.g2crowd.com/uploads/product/hd_favicon/550d9faf4aef52144ad95f4b035a8555/lofty-lofty.svg "Lofty")

[
Lofty
](/products/lofty-lofty/reviews)

 ![IXACT Contact Real Estate CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba32f15f305ca80d86e6306ce3f61b19/ixact-contact-real-estate-crm.jpg "IXACT Contact Real Estate CRM")

[
IXACT Contact Real Estate CRM
](/products/ixact-contact-real-estate-crm/reviews)

## Firepoint vs Follow Up Boss

When assessing the two solutions, reviewers found Follow Up Boss easier to use, set up, and administer. Reviewers also preferred doing business with Follow Up Boss overall.

- Reviewers felt that Follow Up Boss meets the needs of their business better than Firepoint.
- When comparing quality of ongoing product support, reviewers felt that Follow Up Boss is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Follow Up Boss over Firepoint.