Compare Fireflies.ai and Zoom Workplace 
At a Glance
Market Segments
Small-Business (79.8% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Free
Free
Fireflies.ai
Star Rating
(737)4.7 out of 5
Market Segments
Small-Business (79.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansZoom Workplace
Star Rating
(56,017)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoom Workplace excels in user-friendliness, with many users highlighting its intuitive interface and convenient features. One user mentioned, "It’s very user-friendly and convenient to operate," making it a strong choice for those who prioritize ease of use in their virtual work setup.
- Users say that Fireflies.ai shines in its automatic transcription and note-taking capabilities. Reviewers appreciate how it "saves a lot of time" and integrates seamlessly with tools like Zoom and Slack, making it a reliable option for teams that need accurate meeting records without the hassle.
- According to verified reviews, Zoom Workplace offers a more comprehensive virtual meeting hosting experience, with users noting features like meeting recording and AI note-taking that allow them to focus on discussions rather than taking notes. One user stated, "there is an option to AI to take the notes in meetings," which enhances productivity during meetings.
- Reviewers mention that Fireflies.ai's ability to join meetings and capture discussions, even during internet disruptions, is a standout feature. Users appreciate this reliability, stating it allows them to "not worry about connecting back to the person after a conversation," which is crucial for maintaining continuity in team communications.
- G2 reviewers highlight that while both products are free to start, Zoom Workplace has a significantly larger user base and more recent reviews, indicating a higher level of ongoing user satisfaction and engagement. With over 53,000 reviews, it reflects a robust community of users sharing their experiences.
- Users report that Fireflies.ai has a slight edge in specific areas like voice recognition and automated note-taking, with scores that suggest it performs well in these features. However, some users still prefer Zoom Workplace for its overall integration and ease of use, as noted by a user who found it "great to use" for their virtual meetings.
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Fireflies.ai
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
9.1
677
9.2
42,548
Ease of Use
9.3
694
9.1
42,696
Ease of Setup
9.4
496
9.1
13,816
Ease of Admin
9.0
278
9.0
12,364
Quality of Support
8.8
418
8.7
31,445
Has the product been a good partner in doing business?
9.1
263
9.1
11,546
Product Direction (% positive)
9.6
685
8.4
40,027
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6582
|
Verified
Not enough data
9.1
6781
|
Verified
Not enough data
8.8
6024
|
Verified
Collaboration
Not enough data
8.6
5130
|
Verified
Not enough data
9.1
6773
|
Verified
Not enough data
9.0
6519
|
Verified
Not enough data
8.7
4988
|
Verified
Not enough data
9.3
7124
|
Verified
Functionality
Not enough data
8.5
5079
|
Verified
Not enough data
9.0
6335
|
Verified
Not enough data
8.7
4829
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.0
108
Business Instant Messaging
Not enough data
8.6
507
Not enough data
8.7
523
Not enough data
8.5
504
Business Instant Messaging
Not enough data
9.0
518
Not enough data
9.2
531
Business Instant Messaging
Not enough data
8.9
505
Not enough data
8.9
511
Not enough data
8.5
504
Generative AI - Business Instant Messaging
Not enough data
8.5
177
AI - Business Instant Messaging
Not enough data
8.4
173
Not enough data
8.4
174
Not enough data
8.3
171
Not enough data
8.3
171
Agentic AI - Business Instant Messaging
Not enough data
7.7
83
Not enough data
7.6
78
Call Analytics
9.2
258
Not enough data
8.5
241
Not enough data
8.7
246
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
7.7
215
Not enough data
8.9
249
Not enough data
Not enough data
Not enough data
Generative AI
8.9
154
Not enough data
Agentic AI - Conversation Intelligence
8.1
6
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Grammar
Not enough data
8.9
74
Not enough data
8.6
74
Not enough data
9.0
75
Formatting
Not enough data
8.7
72
Not enough data
8.4
70
Not enough data
8.5
72
Content
Not enough data
8.7
71
Not enough data
8.5
71
Not enough data
8.6
70
Product Type
Not enough data
8.9
70
Not enough data
8.8
69
Generative AI
Not enough data
8.8
67
Not enough data
9.0
71
Design Tools
Not enough data
8.6
296
Not enough data
8.5
289
Not enough data
8.2
280
Not enough data
8.3
282
Not enough data
8.6
286
Communication Tools
Not enough data
8.7
288
Not enough data
8.9
293
Integrations
Not enough data
8.2
276
Not enough data
8.7
287
Software Offering
Not enough data
8.5
283
Not enough data
9.3
293
Not enough data
8.9
287
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
7.8
77
Presenter Tools
Not enough data
9.0
16932
Not enough data
8.6
12638
|
Verified
Not enough data
8.7
13572
|
Verified
Not enough data
8.9
17377
|
Verified
Conferencing Options
Not enough data
9.1
19396
|
Verified
Not enough data
9.2
19551
|
Verified
Not enough data
9.3
21543
|
Verified
Application Tools
Not enough data
8.9
16009
|
Verified
Not enough data
9.1
19237
|
Verified
Not enough data
8.8
16123
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.5
239
Platform Basics
Not enough data
9.1
416
Not enough data
9.1
416
Not enough data
7.8
382
Platform Content
Not enough data
8.1
379
Not enough data
7.8
377
Not enough data
9.0
404
Platform Additional Functionality
Not enough data
8.5
402
Not enough data
8.1
379
Agentic AI - Screen and Video Capture
Not enough data
7.5
136
Inbox Tools
Not enough data
8.1
102
Not enough data
8.2
104
Not enough data
8.7
105
Not enough data
8.7
105
Coordination Tools
Not enough data
8.8
113
Not enough data
8.8
106
Not enough data
8.5
105
Software Options
Not enough data
9.1
104
Not enough data
9.0
104
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
64
Not enough data
8.2
60
Not enough data
8.7
39
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
8.1
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.7
65
Not enough data
8.3
61
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
35
Not enough data
8.0
35
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Platform Basics
Not enough data
8.6
25
Not enough data
8.8
26
Not enough data
8.6
28
Platform Content
Not enough data
8.5
25
Not enough data
7.9
25
Platform Interoperability
Not enough data
8.5
27
Platform Additional Functionality
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
8.4
24
Agentic AI - Digital Signage
Not enough data
6.5
8
Voice
8.6
463
Not enough data
8.6
484
Not enough data
Transcription
8.5
480
Not enough data
9.0
457
Not enough data
8.2
423
Not enough data
8.0
413
Not enough data
Editing
8.6
429
Not enough data
8.4
433
Not enough data
8.4
431
Not enough data
7.8
414
Not enough data
Integration
8.4
406
Not enough data
7.9
376
Not enough data
8.8
414
Not enough data
8.2
394
Not enough data
8.6
410
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.2
30740
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
14781
|
Verified
Not enough data
9.1
14811
|
Verified
Meeting Coordination
Not enough data
8.9
28128
|
Verified
Not enough data
9.0
27200
|
Verified
Not enough data
8.9
27459
|
Verified
Not enough data
9.0
15212
|
Verified
Software Type
Not enough data
8.9
26511
|
Verified
Not enough data
8.8
13936
|
Verified
Not enough data
9.2
15859
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
430
Not enough data
7.7
431
Not enough data
7.8
416
Calendar View
Not enough data
8.3
396
Not enough data
8.5
402
Shared Calendar
Not enough data
8.5
389
Not enough data
8.3
391
Accessibility
Not enough data
8.3
385
Not enough data
8.0
382
Integration
Not enough data
8.3
379
Not enough data
8.2
384
Not enough data
8.5
383
Notifications
Not enough data
8.3
384
Not enough data
7.9
380
Generative AI
Not enough data
7.4
302
Not enough data
7.5
308
Not enough data
7.6
311
Agentic AI - Calendar
Not enough data
7.7
120
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
46
Not enough data
9.3
45
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
44
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
47
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.4
45
Not enough data
9.1
45
Not enough data
8.9
41
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
23
Integrations
Not enough data
7.7
644
Not enough data
8.6
672
Not enough data
8.9
673
Not enough data
7.7
637
Not enough data
7.6
631
Branding & Customizatio
Not enough data
8.1
644
Not enough data
8.5
658
Not enough data
8.1
631
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
654
Not enough data
8.4
654
Agentic AI - Business Scheduling
Not enough data
7.4
165
Not enough data
7.5
167
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
8.0
438
8.5
120
7.9
408
8.8
129
8.0
404
8.5
126
Meeting Automation - AI Meeting Assistants
9.3
457
9.0
149
8.8
445
8.7
123
8.8
440
8.7
127
Meeting Insights - AI Meeting Assistants
8.3
426
8.2
122
8.2
421
8.4
122
9.0
449
9.1
137
Accessibility - AI Meeting Assistants
7.9
406
8.3
120
8.5
421
8.6
126
8.2
396
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
76
Not enough data
7.9
77
Not enough data
8.1
77
Not enough data
8.0
78
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
59
Not enough data
8.1
57
Not enough data
8.2
56
Not enough data
8.8
55
Not enough data
Feedback
8.9
58
Not enough data
8.4
52
Not enough data
8.2
51
Not enough data
7.8
50
Not enough data
8.4
51
Not enough data
7.9
48
Not enough data
7.7
47
Not enough data
Generative AI
9.0
32
Not enough data
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - UCaaS Platforms
Not enough data
7.8
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
8.8
10
Extensions
Not enough data
8.9
1485
|
Verified
Not enough data
8.8
1461
|
Verified
Not enough data
8.7
1369
Features
Not enough data
8.8
1379
|
Verified
Not enough data
8.7
1333
Not enough data
8.9
1773
|
Verified
Not enough data
9.2
2019
|
Verified
Not enough data
9.3
2101
|
Verified
Not enough data
8.8
1601
|
Verified
Action Item Detection - AI Note-taking Software
7.5
6
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.4
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
5
Not enough data
Language & Accent Support - AI Note-taking Software
7.0
5
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.5
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
6
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
5
Not enough data
Categories
Categories
Shared Categories
Fireflies.ai and Zoom Workplace are categorized as AI Meeting Assistants
Unique Categories
Fireflies.ai is categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, and Sales Coaching
Zoom Workplace is categorized as UCaaS Platforms, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Screen Sharing, Collaborative Whiteboard, AI Writing Assistant, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Video Conferencing, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
14.9%
Marketing and Advertising
13.9%
Computer Software
10.8%
Information Technology and Services
9.4%
Management Consulting
3.6%
Other
47.4%
Information Technology and Services
8.9%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.7%
Other
66.9%
Discussions
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
