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Compare Fireflies.ai and Supernormal 
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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Mid-Market (47.4% of reviews)
Entry-Level Pricing
Free
No pricing available
Fireflies.ai
Star Rating
(727)4.8 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSupernormal
Star Rating
(19)4.4 out of 5
Market Segments
Mid-Market (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SupernormalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Fireflies.ai excels in its integration capabilities, particularly with tools like Zoom and Slack, making it a favorite among small businesses looking for seamless collaboration. In contrast, users report that Supernormal's integrations are more limited, which can hinder workflow efficiency for mid-market companies.
- Users on G2 mention that Fireflies.ai's transcription accuracy is impressive, with many highlighting its ability to capture nuanced conversations effectively. However, reviewers note that Supernormal's transcription features, while functional, do not match the level of detail provided by Fireflies.ai.
- Reviewers mention that Fireflies.ai offers a user-friendly interface that simplifies the meeting note-taking process, scoring 9.3 in ease of use. On the other hand, users report that Supernormal, while still easy to navigate, has a slightly steeper learning curve, reflected in its score of 9.0.
- Users say that Fireflies.ai's customer support is responsive and helpful, with a quality of support score of 8.8. In contrast, reviewers mention that Supernormal's support is rated higher at 9.3, indicating a more robust support system for users needing assistance.
- G2 users report that Fireflies.ai has a strong product direction, with a score of 9.6, indicating a commitment to continuous improvement and feature updates. Conversely, users mention that Supernormal's product direction is less favorable at 8.1, suggesting potential stagnation in feature development.
- Users report that Fireflies.ai's free entry-level pricing is a significant advantage for small businesses, allowing them to access powerful features without upfront costs. Supernormal, while not disclosing an entry-level price, does not offer a free tier, which may deter budget-conscious users.
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Supernormal
No pricing availableFree Trial
Fireflies.ai
Free Trial is available
Supernormal
No trial information availableRatings
Meets Requirements
9.1
671
8.6
13
Ease of Use
9.3
687
9.0
13
Ease of Setup
9.4
489
9.0
7
Ease of Admin
9.0
276
9.4
6
Quality of Support
8.8
414
9.3
12
Has the product been a good partner in doing business?
9.1
261
8.9
6
Product Direction (% positive)
9.6
679
8.1
12
Features by Category
Call Analytics
9.2
257
Not enough data
8.5
241
Not enough data
8.7
245
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
7.7
215
Not enough data
8.9
247
Not enough data
8.6
242
Not enough data
Generative AI
8.9
152
Not enough data
Agentic AI - Conversation Intelligence
8.1
6
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Voice
8.6
461
Not enough data
8.6
480
Not enough data
Transcription
8.4
478
Not enough data
9.0
456
Not enough data
8.2
423
Not enough data
8.0
413
Not enough data
Editing
8.6
428
Not enough data
8.4
433
Not enough data
8.4
430
Not enough data
7.8
413
Not enough data
Integration
8.4
405
Not enough data
7.9
375
Not enough data
8.8
413
Not enough data
8.2
393
Not enough data
8.6
408
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
8.0
438
Not enough data
7.9
408
Not enough data
8.0
404
Not enough data
Meeting Automation - AI Meeting Assistants
9.3
452
Not enough data
8.8
444
Not enough data
8.8
437
Not enough data
Meeting Insights - AI Meeting Assistants
8.3
426
Not enough data
8.2
420
Not enough data
9.0
447
Not enough data
Accessibility - AI Meeting Assistants
7.9
406
Not enough data
8.5
420
Not enough data
8.2
396
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
58
Not enough data
8.1
57
Not enough data
8.2
56
Not enough data
8.8
55
Not enough data
Feedback
8.9
57
Not enough data
8.3
51
Not enough data
8.2
51
Not enough data
7.8
50
Not enough data
8.4
51
Not enough data
7.9
48
Not enough data
7.7
47
Not enough data
Generative AI
9.0
31
Not enough data
Action Item Detection - AI Note-taking Software
8.0
5
Not enough data
9.0
5
Not enough data
Automatic Transcription - AI Note-taking Software
9.0
5
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
5
Not enough data
Language & Accent Support - AI Note-taking Software
7.0
5
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.5
6
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
5
Not enough data
Searchable Note Archives - AI Note-taking Software
7.3
5
Not enough data
Speaker Identification - AI Note-taking Software
9.0
5
Not enough data
Categories
Categories
Shared Categories
Fireflies.ai and Supernormal are categorized as AI Meeting Assistants
Unique Categories
Fireflies.ai is categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, and Sales Coaching
Supernormal has no unique categories
Reviews
Reviewers' Company Size
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Supernormal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
15.0%
Marketing and Advertising
13.9%
Computer Software
10.9%
Information Technology and Services
9.1%
Management Consulting
3.6%
Other
47.5%
Information Technology and Services
31.6%
Insurance
10.5%
Financial Services
10.5%
Computer Software
10.5%
Management Consulting
5.3%
Other
31.6%
Discussions
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
Supernormal has no discussions with answers
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