# Fireflies.ai vs Supernormal Comparison

| | Fireflies.ai | Supernormal | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 746 | 19 | 
| **Largest Market Segment** | Small-Business (79.5% of reviews) | Mid-Market (47.4% of reviews) | 
| **Entry Level Price** | Free | Free Per Month | 

---
## Top Pros & Cons

### Fireflies.ai

Pros:
- AI Summary (102 reviews)
- Ease of Use (89 reviews)

Cons:
- AI Inaccuracy (39 reviews)
- Meeting Management (32 reviews)

### Supernormal

Pros:
- File Sharing (2 reviews)
- Team Collaboration (2 reviews)

Cons:
- Integration Issues (2 reviews)
- Missing Features (2 reviews)

---
## Ratings Comparison
| Rating | Fireflies.ai | Supernormal | 
|---|---|---|
  | **Meets Requirements** | 9.1 (684 reviews) | 8.6 (13 reviews) | 
  | **Ease of Use** | 9.3 (701 reviews) | 9.0 (13 reviews) | 
  | **Ease of Setup** | 9.4 (503 reviews) | 9.0 (7 reviews) | 
  | **Ease of Admin** | 9.0 (279 reviews) | 9.4 (6 reviews) | 
  | **Quality of Support** | 8.8 (423 reviews) | 9.3 (12 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (264 reviews) | 8.9 (6 reviews) | 
  | **Product Direction (% positive)** | 9.6 (691 reviews) | 8.1 (12 reviews) | 

---
## Pricing

### Fireflies.ai

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat

[Browse all 4 editions](https://www.g2.com/products/fireflies-ai/pricing)

#### Free Trial

Yes

### Supernormal

#### Entry-Level Pricing

Plan: Free

Price: Free Per Month

Key Features:
- MCP to connect Supernormal to other tools
- Bot-free meeting notetaker
- Generate presentations, images, spreadsheets, and more

[Browse all 3 editions](https://www.g2.com/products/supernormal/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.2/10 | 271 |
| **Supernormal** | N/A | N/A |

#### Call Analytics

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Call Recording** | 9.2 (262 reviews) | Not enough data | 
| **Machine Learning** | 8.5 (242 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (248 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Customer Scoring** | 7.7 (215 reviews) | Not enough data | 
| **Speech-to-Text** | 8.9 (255 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **AI Text Summarization** | 8.9 (159 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (10 reviews) | Not enough data | 
| **Adaptive Learning** | 7.0 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (6 reviews) | Not enough data | 
| **Decision Making** | 8.3 (6 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 490 |
| **Supernormal** | N/A | N/A |

#### Voice

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Dictation** | 8.6 (463 reviews) | Not enough data | 
| **Accuracy** | 8.6 (484 reviews) | Not enough data | 

#### Transcription

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Speaker Identification** | 8.5 (480 reviews) | Not enough data | 
| **Timecode Management** | 9.0 (457 reviews) | Not enough data | 
| **Closed Captioning** | 8.2 (423 reviews) | Not enough data | 
| **Custom Dictionary** | 8.0 (413 reviews) | Not enough data | 

#### Editing

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Collaboration** | 8.6 (429 reviews) | Not enough data | 
| **Spell Check and Punctuation** | 8.4 (433 reviews) | Not enough data | 
| **Text Editing** | 8.4 (431 reviews) | Not enough data | 
| **Translation** | 7.8 (414 reviews) | Not enough data | 

#### Integration

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Data Security** | 8.4 (406 reviews) | Not enough data | 
| **API** | 7.9 (376 reviews) | Not enough data | 
| **Voice Files** | 8.8 (414 reviews) | Not enough data | 
| **Live Captioning** | 8.2 (394 reviews) | Not enough data | 
| **Integrates With Existing Applications** | 8.6 (410 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Supernormal** | N/A | N/A |

#### Responses

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 481 |
| **Supernormal** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Agenda Management** | 8.0 (438 reviews) | Not enough data | 
| **Virtual Meeting Hosting** | 7.9 (408 reviews) | Not enough data | 
| **Automated Scheduling** | 8.0 (404 reviews) | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Automated Note-Taking** | 9.3 (457 reviews) | Not enough data | 
| **Voice Recognition** | 8.8 (445 reviews) | Not enough data | 
| **Action Item Tracking** | 8.8 (440 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Sentiment Analysis** | 8.3 (426 reviews) | Not enough data | 
| **Personalization** | 8.2 (421 reviews) | Not enough data | 
| **Smart Summaries** | 9.0 (449 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Language Translation** | 7.9 (406 reviews) | Not enough data | 
| **Real-Time Transcription** | 8.5 (421 reviews) | Not enough data | 
| **Accessibility Guidelines Compliance** | 8.2 (396 reviews) | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 64 |
| **Supernormal** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Knowledge Base** | 8.6 (59 reviews) | Not enough data | 
| **Coaching Materials** | 8.1 (57 reviews) | Not enough data | 
| **Playbook Creation** | 8.2 (56 reviews) | Not enough data | 
| **Video Record** | 8.8 (55 reviews) | Not enough data | 

#### Feedback

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Review** | 8.9 (58 reviews) | Not enough data | 
| **Scorecard** | 8.4 (52 reviews) | Not enough data | 
| **Coaching Card** | 8.2 (51 reviews) | Not enough data | 
| **Leaderboard** | 7.8 (50 reviews) | Not enough data | 
| **Real-Time Updates** | 8.4 (51 reviews) | Not enough data | 
| **Notifications** | 7.9 (48 reviews) | Not enough data | 
| **Competition** | 7.7 (47 reviews) | Not enough data | 

#### Generative AI

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **AI Text Summarization** | 9.0 (32 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.2/10 | 10 |
| **Supernormal** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Action Item extraction** | 7.5 (6 reviews) | Not enough data | 
| **Summary Generation** | 8.8 (8 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Speech-to-text Transcription** | 9.4 (8 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Team-based Access** | 8.3 (5 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Multi-Language and Accent Support** | 7.0 (5 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Integrations** | 7.5 (8 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Access Control** | 8.1 (6 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Semantic Search** | 8.1 (7 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Speaker Recognition** | 9.0 (5 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Supernormal** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Fireflies.ai | Supernormal | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Fireflies.ai (4):** [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Supernormal (1):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)


---
## Reviewer Demographics

### By Company Size

| Segment | Fireflies.ai | Supernormal | 
|---|---|---|
| **Small-Business** | 79.5% | 36.8% | 
| **Mid-Market** | 17.7% | 47.4% | 
| **Enterprise** | 2.9% | 15.8% | 

### By Industry

#### Fireflies.ai

- **Consulting:** 14.9%
- **Marketing and Advertising:** 13.9%
- **Computer Software:** 10.8%
- **Information Technology and Services:** 9.3%
- **Management Consulting:** 3.6%
- **Professional Training & Coaching:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Financial Services:** 2.3%
- **Non-Profit Organization Management:** 2.2%
- **Staffing and Recruiting:** 2.2%
- **Other:** 35.8%

#### Supernormal

- **Information Technology and Services:** 31.6%
- **Insurance:** 10.5%
- **Financial Services:** 10.5%
- **Computer Software:** 10.5%
- **Management Consulting:** 5.3%
- **Logistics and Supply Chain:** 5.3%
- **Legal Services:** 5.3%
- **Electrical/Electronic Manufacturing:** 5.3%
- **Education Management:** 5.3%
- **Airlines/Aviation:** 5.3%
- **Other:** 5.3%

---
## Alternatives

### Alternatives to Fireflies.ai

- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6803 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (508 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (487 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (483 reviews)
- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (307 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1361 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2410 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6631 reviews)
- [Chorus by ZoomInfo](https://www.g2.com/products/chorus-by-zoominfo/reviews) — 4.5/5 stars (2994 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1173 reviews)

### Alternatives to Supernormal

- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (487 reviews)
- [Fathom](https://www.g2.com/products/fathom-video/reviews) — 5.0/5 stars (6803 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (483 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2410 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1361 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56367 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18887 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12349 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1173 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15353 reviews)

---
## Top Discussions

### Fireflies.ai

- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) — 5 comments, 2 upvotes
  > **Top comment:** "The higher tier subscription allows for it, just make sure you turn it on in your settings. Great feature!"
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) — 2 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) — 1 comment
  > **Top comment:** "Yes, definitely. It helped me create minutes of meeting for follow-ups and also with tasks which need to be done. The only flaw was that I had to add a bot..."
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) — 1 comment, 1 upvote
  > **Top comment:** "Yes"

### Supernormal

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fireflies-ai-vs-supernormal)