Compare Fireflies.ai and Outreach 
At a Glance
Market Segments
Small-Business (79.8% of reviews)
Mid-Market (59.7% of reviews)
Entry-Level Pricing
Free
Contact Us
Fireflies.ai
Star Rating
(736)4.7 out of 5
Market Segments
Small-Business (79.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansOutreach
Star Rating
(3,535)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fireflies.ai excels in user-friendliness, with many users appreciating its intuitive interface and easy access to functions. One user highlighted how the software simplifies note-taking and action item tracking, making it a breeze to prepare for meetings.
- Users say that Outreach stands out for its robust sales engagement capabilities, particularly its AI-driven automation features. Reviewers have noted that it significantly streamlines sales processes and provides valuable analytics, which help in making informed decisions.
- According to verified reviews, Fireflies.ai offers superior ease of setup compared to Outreach. Users have praised its quick onboarding process, which allows them to start capturing meeting notes and action items almost immediately, enhancing productivity from the get-go.
- Reviewers mention that Outreach provides excellent sales analytics and detailed reporting, which are crucial for tracking interactions with prospects. Users appreciate the comprehensive workflow tools that help in managing multichannel outreach effectively.
- G2 reviewers highlight that while Outreach has a larger market presence, Fireflies.ai is particularly favored by small businesses for its affordability, offering a free entry-level option that makes it accessible for startups and smaller teams.
- Users report that both platforms have strong support, but Fireflies.ai edges out with slightly higher ratings in quality of support. Reviewers have noted that the assistance provided is responsive and helpful, which is essential for users navigating new software.
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Fireflies.ai
Free Trial is available
Outreach
No trial information availableRatings
Meets Requirements
9.1
677
8.7
2,676
Ease of Use
9.3
694
8.3
2,692
Ease of Setup
9.4
496
7.7
855
Ease of Admin
9.0
278
7.8
772
Quality of Support
8.8
418
8.3
2,431
Has the product been a good partner in doing business?
9.1
263
8.5
758
Product Direction (% positive)
9.6
685
8.5
2,507
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
1004
|
Verified
Not enough data
9.1
1056
|
Verified
Not enough data
8.4
866
|
Verified
Not enough data
8.2
794
|
Verified
Not enough data
8.5
1005
|
Verified
Not enough data
8.6
396
Not enough data
8.2
344
Repeatability and Reportability
Not enough data
8.4
858
|
Verified
Not enough data
8.6
950
|
Verified
Not enough data
8.5
926
|
Verified
Not enough data
7.8
768
|
Verified
Not enough data
7.0
311
AI and Automation
Not enough data
7.8
339
Not enough data
7.3
305
Not enough data
7.7
343
Not enough data
7.3
295
Not enough data
7.1
289
Generative AI
Not enough data
6.7
135
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Call Analytics
9.2
258
8.3
126
8.5
241
7.9
106
8.7
246
8.0
113
Feature Not Available
Feature Not Available
Artificial Intelligence - Conversation Intelligence
7.7
215
Feature Not Available
8.9
249
7.7
93
Not enough data
Not enough data
Generative AI
8.9
154
7.5
38
Agentic AI - Conversation Intelligence
8.1
6
6.0
7
7.0
5
6.4
7
Not enough data
6.0
7
7.0
5
5.7
7
8.1
6
5.7
7
7.8
6
5.5
7
8.3
6
6.0
7
Voice
8.6
463
Not enough data
8.6
484
Not enough data
Transcription
8.5
480
Not enough data
9.0
457
Not enough data
8.2
423
Not enough data
8.0
413
Not enough data
Editing
8.6
429
Not enough data
8.4
433
Not enough data
8.4
431
Not enough data
7.8
414
Not enough data
Integration
8.4
406
Not enough data
7.9
376
Not enough data
8.8
414
Not enough data
8.2
394
Not enough data
8.6
410
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
50
Not enough data
7.9
59
Not enough data
8.3
78
Not enough data
8.1
52
Not enough data
7.8
58
Not enough data
8.0
20
Not enough data
8.0
21
CRM Data Enrichment
Not enough data
8.7
91
Not enough data
8.7
100
Not enough data
8.2
73
Not enough data
Feature Not Available
Not enough data
8.3
21
Account Management
Not enough data
7.8
68
Not enough data
7.8
69
Not enough data
8.0
69
Not enough data
8.5
79
Not enough data
7.9
23
Not enough data
8.2
20
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
8.0
438
Not enough data
7.9
408
Not enough data
8.0
404
Not enough data
Meeting Automation - AI Meeting Assistants
9.3
457
Not enough data
8.8
445
Not enough data
8.8
440
Not enough data
Meeting Insights - AI Meeting Assistants
8.3
426
Not enough data
8.2
421
Not enough data
9.0
449
Not enough data
Accessibility - AI Meeting Assistants
7.9
406
Not enough data
8.5
421
Not enough data
8.2
396
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.6
191
Not enough data
8.2
232
|
Verified
Not enough data
7.0
163
|
Verified
Not enough data
8.3
243
|
Verified
Personalization
Not enough data
8.2
261
|
Verified
Not enough data
7.8
268
|
Verified
Not enough data
8.2
320
|
Verified
Not enough data
8.1
225
|
Verified
Administrative
Not enough data
8.7
304
|
Verified
Not enough data
8.4
256
|
Verified
Not enough data
8.5
262
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1436
Not enough data
8.4
1376
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1402
Not enough data
8.9
1428
Not enough data
8.5
1401
Not enough data
8.3
1053
Not enough data
9.0
1444
Generative AI
Not enough data
6.9
159
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
155
Not enough data
7.9
170
Not enough data
Feature Not Available
Not enough data
8.1
184
Not enough data
7.7
164
Predictive Analytics
Not enough data
7.3
138
Not enough data
7.5
132
Not enough data
7.0
123
Not enough data
7.4
131
Sales Management
Not enough data
7.9
145
Not enough data
Feature Not Available
Not enough data
7.8
160
Not enough data
8.8
185
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
810
Not enough data
7.9
902
Not enough data
8.4
1028
Not enough data
8.8
1085
Not enough data
5.5
14
Contacts
Not enough data
8.6
1142
Not enough data
8.0
981
Not enough data
8.4
1062
Insights
Not enough data
8.3
1088
|
Verified
Not enough data
8.4
1047
Not enough data
7.8
591
Not enough data
9.1
1187
Not enough data
8.1
1032
Not enough data
6.7
13
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
59
8.3
196
|
Verified
8.1
57
8.2
195
|
Verified
8.2
56
8.3
178
|
Verified
8.8
55
8.0
141
|
Verified
Feedback
8.9
58
8.3
164
|
Verified
8.4
52
8.1
161
|
Verified
8.2
51
8.1
140
7.8
50
8.3
173
|
Verified
8.4
51
8.4
191
|
Verified
7.9
48
8.3
190
|
Verified
7.7
47
Feature Not Available
Generative AI
9.0
32
6.9
20
Action Item Detection - AI Note-taking Software
7.5
6
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.4
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
5
Not enough data
Language & Accent Support - AI Note-taking Software
7.0
5
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.5
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
6
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
5
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fireflies.ai and Outreach are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Reviews
Reviewers' Company Size
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
14.9%
Marketing and Advertising
13.9%
Computer Software
10.8%
Information Technology and Services
9.4%
Management Consulting
3.6%
Other
47.4%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.4%
Financial Services
3.2%
Other
28.2%
Discussions
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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