# Fireflies.ai, Microsoft Teams vs Zoom Workplace Comparison

| | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 749 | 19,065 | 56,417 | 
| **Largest Market Segment** | Small-Business (79.3% of reviews) | Enterprise (39.5% of reviews) | Small-Business (50.9% of reviews) | 
| **Entry Level Price** | Free | $4.80 1 User Per Month | Free | 

---
## Top Pros & Cons

### Fireflies.ai

Pros:
- AI Summary (102 reviews)
- Ease of Use (89 reviews)

Cons:
- AI Inaccuracy (39 reviews)
- Meeting Management (32 reviews)

### Microsoft Teams

Pros:
- Team Collaboration (895 reviews)
- Ease of Use (845 reviews)

Cons:
- Slow Loading (418 reviews)
- Performance Issues (265 reviews)

### Zoom Workplace

Pros:
- Ease of Use (2497 reviews)
- Video Quality (2115 reviews)

Cons:
- Missing Features (803 reviews)
- Audio Problems (708 reviews)

---
## Ratings Comparison
| Rating | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (686 reviews) | 8.9 (14187 reviews) | 9.2 (42724 reviews) | 
  | **Ease of Use** | 9.3 (703 reviews) | 8.8 (14429 reviews) | 9.1 (42886 reviews) | 
  | **Ease of Setup** | 9.4 (505 reviews) | 9.1 (4773 reviews) | 9.1 (13984 reviews) | 
  | **Ease of Admin** | 9.0 (280 reviews) | 8.7 (2817 reviews) | 9.0 (12522 reviews) | 
  | **Quality of Support** | 8.8 (425 reviews) | 8.6 (11433 reviews) | 8.7 (31581 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (265 reviews) | 8.9 (2837 reviews) | 9.1 (11695 reviews) | 
  | **Product Direction (% positive)** | 9.6 (693 reviews) | 8.6 (13472 reviews) | 8.4 (40180 reviews) | 

---
## Pricing

### Fireflies.ai

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat

[Browse all 4 editions](https://www.g2.com/products/fireflies-ai/pricing)

#### Free Trial

Yes

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

### Zoom Workplace

#### Entry-Level Pricing

Plan: Basic

Price: Free

Key Features:
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting

[Browse all 4 editions](https://www.g2.com/products/zoom-workplace/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Communication

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Virtual Classroom

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 8211 |

#### Content Sharing

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Video Streaming** | Not enough data | Not enough data | 9.0 (6585 reviews) ✓ Verified | 
| **Session Recording** | Not enough data | Not enough data | 9.1 (6784 reviews) ✓ Verified | 
| **File Sharing** | Not enough data | Not enough data | 8.8 (6026 reviews) ✓ Verified | 

#### Collaboration

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Whiteboard** | Not enough data | Not enough data | 8.6 (5131 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | Not enough data | 9.1 (6775 reviews) ✓ Verified | 
| **Participation Controls** | Not enough data | Not enough data | 9.0 (6520 reviews) ✓ Verified | 
| **Survey Tools** | Not enough data | Not enough data | 8.7 (4987 reviews) ✓ Verified | 
| **Screen Sharing** | Not enough data | Not enough data | 9.3 (7128 reviews) ✓ Verified | 

#### Functionality

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Technical Support** | Not enough data | Not enough data | 8.5 (5076 reviews) ✓ Verified | 
| **Live Chat** | Not enough data | Not enough data | 9.0 (6336 reviews) ✓ Verified | 
| **Markup Tools** | Not enough data | Not enough data | 8.7 (4826 reviews) ✓ Verified | 

#### Agentic AI - Virtual Classroom

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 8.0 (106 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | 8.5/10 | 10578 |
| **Zoom Workplace** | 8.5/10 | 724 |

#### Business Instant Messaging

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **File Sharing** | Not enough data | 8.9 (9017 reviews) | 8.6 (513 reviews) | 
| **Notifications** | Not enough data | 8.7 (9209 reviews) | 8.7 (527 reviews) | 
| **Search** | Not enough data | 8.4 (8512 reviews) | 8.5 (504 reviews) | 

#### Business Instant Messaging 

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (8483 reviews) | 9.0 (524 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (8469 reviews) | 9.2 (542 reviews) | 

#### Business Instant Messaging

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Mobile Application** | Not enough data | 8.8 (8208 reviews) | 8.9 (509 reviews) | 
| **Web Application** | Not enough data | 8.8 (8387 reviews) | 8.9 (512 reviews) | 
| **Integrations** | Not enough data | 8.7 (7391 reviews) | 8.5 (507 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Text Summarization** | Not enough data | 8.2 (1044 reviews) | 8.5 (176 reviews) | 

#### AI - Business Instant Messaging

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **AI Powered Search** | Not enough data | 8.1 (1006 reviews) | 8.4 (172 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (1003 reviews) | 8.4 (172 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.0 (990 reviews) | 8.3 (171 reviews) | 
| **Content Generation** | Not enough data | 8.1 (981 reviews) | 8.2 (169 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.0 (594 reviews) | 7.7 (82 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (579 reviews) | 7.6 (77 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.2/10 | 273 |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Call Analytics

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Call Recording** | 9.2 (263 reviews) | Not enough data | Not enough data | 
| **Machine Learning** | 8.5 (242 reviews) | Not enough data | Not enough data | 
| **Call Analysis** | 8.7 (249 reviews) | Not enough data | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Customer Scoring** | 7.7 (215 reviews) | Not enough data | Not enough data | 
| **Speech-to-Text** | 8.9 (257 reviews) | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **AI Text Summarization** | 8.9 (160 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.1 (6 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.5 (6 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.3 (11 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.0 (5 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.5 (8 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.1 (7 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.3 (6 reviews) | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 117 |

#### Grammar

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 9.0 (75 reviews) | 
| **Tone Check** | Not enough data | Not enough data | 8.7 (75 reviews) | 
| **Sentence Formatting** | Not enough data | Not enough data | 9.0 (76 reviews) | 

#### Formatting

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 8.7 (72 reviews) | 
| **Style Editor** | Not enough data | Not enough data | 8.4 (70 reviews) | 
| **Citation Finder** | Not enough data | Not enough data | 8.5 (72 reviews) | 

#### Content 

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 8.7 (71 reviews) | 
| **Content Generation** | Not enough data | Not enough data | 8.5 (71 reviews) | 
| **Form Generation** | Not enough data | Not enough data | 8.6 (70 reviews) | 

#### Product Type

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 8.9 (70 reviews) | 
| **Plugin** | Not enough data | Not enough data | 8.8 (69 reviews) | 

#### Generative AI

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 8.8 (67 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.0 (71 reviews) | 

### Collaborative Whiteboard

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 396 |

#### Design Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Drawing** | Not enough data | Not enough data | 8.6 (294 reviews) | 
| **Marker Colors** | Not enough data | Not enough data | 8.5 (287 reviews) | 
| **Mind Mapping** | Not enough data | Not enough data | 8.2 (278 reviews) | 
| **Templates** | Not enough data | Not enough data | 8.3 (280 reviews) | 
| **Drag-and-Drop** | Not enough data | Not enough data | 8.6 (286 reviews) | 

#### Communication Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Voting** | Not enough data | Not enough data | 8.7 (289 reviews) | 
| **Commenting** | Not enough data | Not enough data | 8.9 (292 reviews) | 

#### Integrations

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **CMS Integrations** | Not enough data | Not enough data | 8.2 (276 reviews) | 
| **Sharing** | Not enough data | Not enough data | 8.8 (288 reviews) | 

#### Software Offering

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **In-Browser** | Not enough data | Not enough data | 8.5 (283 reviews) | 
| **Desktop App** | Not enough data | Not enough data | 9.3 (294 reviews) | 
| **Mobile App** | Not enough data | Not enough data | 8.9 (288 reviews) | 

#### Agentic AI - Collaborative Whiteboard

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (79 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.8 (77 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.8/10 | 24019 |

#### Presenter Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 9.0 (16928 reviews) | 
| **Notifications Blocker** | Not enough data | Not enough data | 8.6 (12631 reviews) ✓ Verified | 
| **Remote Control** | Not enough data | Not enough data | 8.7 (13568 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | Not enough data | 8.9 (17374 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 9.1 (19399 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | Not enough data | 9.2 (19557 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | Not enough data | 9.3 (21556 reviews) ✓ Verified | 

#### Application Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 8.9 (16002 reviews) ✓ Verified | 
| **Recording** | Not enough data | Not enough data | 9.1 (19243 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | Not enough data | 8.8 (16115 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 7.5 (237 reviews) | 

### Screen and Video Capture

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.4/10 | 583 |

#### Platform Basics

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Screen Capture** | Not enough data | Not enough data | 9.1 (414 reviews) | 
| **Video Capture** | Not enough data | Not enough data | 9.1 (412 reviews) | 
| **Image Editor** | Not enough data | Not enough data | 7.8 (378 reviews) | 

#### Platform Content

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Scrolling Capture** | Not enough data | Not enough data | 8.1 (374 reviews) | 
| **Text Extraction** | Not enough data | Not enough data | 7.8 (372 reviews) | 
| **Screen Record** | Not enough data | Not enough data | 9.0 (401 reviews) | 

#### Platform Additional Functionality

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 8.5 (400 reviews) | 
| **Platform Search** | Not enough data | Not enough data | 8.1 (374 reviews) | 

#### Agentic AI - Screen and Video Capture

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.5 (133 reviews) | 

### Email Client

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.5/10 | 175 |

#### Inbox Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Unified Inbox** | Not enough data | Not enough data | 8.1 (100 reviews) | 
| **Filters** | Not enough data | Not enough data | 8.2 (102 reviews) | 
| **Reminders** | Not enough data | Not enough data | 8.8 (103 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.8 (103 reviews) | 

#### Coordination Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Calendar** | Not enough data | Not enough data | 8.9 (111 reviews) | 
| **Contacts** | Not enough data | Not enough data | 8.8 (104 reviews) | 
| **Task Management** | Not enough data | Not enough data | 8.5 (103 reviews) | 

#### Software Options

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Desktop Application** | Not enough data | Not enough data | 9.1 (103 reviews) | 
| **Mobile Application** | Not enough data | Not enough data | 9.0 (102 reviews) | 

#### Email Client - Agentic AI

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.6 (50 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (51 reviews) | 

### Visitor Management

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 104 |

#### Platform Basics

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Visitor Check-In** | Not enough data | Not enough data | 8.8 (62 reviews) | 
| **Mail Management** | Not enough data | Not enough data | 8.2 (58 reviews) | 
| **Visitor Database** | Not enough data | Not enough data | 8.7 (37 reviews) | 
| **Reports & Analytics** | Not enough data | Not enough data | 8.7 (39 reviews) | 
| **Blacklist Screenings** | Not enough data | Not enough data | 8.2 (38 reviews) | 
| **Badge Issuance** | Not enough data | Not enough data | 8.0 (39 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.3 (40 reviews) | 

#### Platform Data

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Automation** | Not enough data | Not enough data | 8.1 (59 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.3 (57 reviews) | 
| **Visitor Logs** | Not enough data | Not enough data | 8.2 (58 reviews) | 
| **Dashboard** | Not enough data | Not enough data | 8.4 (60 reviews) | 

#### Platform Interoperability

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Notifications** | Not enough data | Not enough data | 8.7 (63 reviews) | 
| **Hardware** | Not enough data | Not enough data | 8.2 (59 reviews) | 

#### Platform Additional Functionality

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | 8.6 (59 reviews) | 

#### Additional Functionality - Visitor Management

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **NDA & Contract Signing** | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Integrations with Relevant Software** | Not enough data | Not enough data | 8.0 (33 reviews) | 
| **Hardware Integration** | Not enough data | Not enough data | 8.5 (35 reviews) | 
| **Multi-lingual Support** | Not enough data | Not enough data | 7.7 (35 reviews) | 

#### Agentic AI - Visitor Management

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 7.7 (25 reviews) | 

### Digital Signage

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 46 |

#### Platform Basics

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Remotely Content Management** | Not enough data | Not enough data | 8.6 (25 reviews) | 
| **Content Scheduling** | Not enough data | Not enough data | 8.8 (26 reviews) | 
| **Multi-User Access** | Not enough data | Not enough data | 8.6 (28 reviews) | 

#### Platform Content

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Media Formats** | Not enough data | Not enough data | 8.5 (25 reviews) | 
| **Media Editor** | Not enough data | Not enough data | 7.9 (25 reviews) | 

#### Platform Interoperability

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Hardware** | Not enough data | Not enough data | 8.5 (27 reviews) | 

#### Platform Additional Functionality

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Screen Grouping** | Not enough data | Not enough data | 8.3 (28 reviews) | 
| **Asset Management Integration** | Not enough data | Not enough data | 8.0 (27 reviews) | 
| **Network Reporting** | Not enough data | Not enough data | 8.4 (24 reviews) | 

#### Agentic AI - Digital Signage

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 6.5 (8 reviews) | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 490 |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Voice

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Dictation** | 8.6 (463 reviews) | Not enough data | Not enough data | 
| **Accuracy** | 8.6 (484 reviews) | Not enough data | Not enough data | 

#### Transcription

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Speaker Identification** | 8.5 (480 reviews) | Not enough data | Not enough data | 
| **Timecode Management** | 9.0 (457 reviews) | Not enough data | Not enough data | 
| **Closed Captioning** | 8.2 (423 reviews) | Not enough data | Not enough data | 
| **Custom Dictionary** | 8.0 (413 reviews) | Not enough data | Not enough data | 

#### Editing

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Collaboration** | 8.6 (429 reviews) | Not enough data | Not enough data | 
| **Spell Check and Punctuation** | 8.4 (433 reviews) | Not enough data | Not enough data | 
| **Text Editing** | 8.4 (431 reviews) | Not enough data | Not enough data | 
| **Translation** | 7.8 (414 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Data Security** | 8.4 (406 reviews) | Not enough data | Not enough data | 
| **API** | 7.9 (376 reviews) | Not enough data | Not enough data | 
| **Voice Files** | 8.8 (414 reviews) | Not enough data | Not enough data | 
| **Live Captioning** | 8.2 (394 reviews) | Not enough data | Not enough data | 
| **Integrates With Existing Applications** | 8.6 (410 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Transcription

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | 8.8/10 | 10444 |
| **Zoom Workplace** | 8.9/10 | 35668 |

#### Collaboration Tools

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Screen Sharing** | Not enough data | 9.0 (8162 reviews) ✓ Verified | 9.2 (30797 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 9.1 (5768 reviews) ✓ Verified | Feature Not Available | 
| **Whiteboarding** | Not enough data | Feature Not Available | Feature Not Available | 
| **Live Chat** | Not enough data | 9.2 (6419 reviews) ✓ Verified | 9.1 (14838 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | Feature Not Available | 9.1 (14823 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Scheduling** | Not enough data | 9.0 (7858 reviews) ✓ Verified | 8.9 (28191 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (7051 reviews) ✓ Verified | 9.0 (27230 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.8 (7211 reviews) ✓ Verified | 8.9 (27469 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.9 (5697 reviews) ✓ Verified | 9.0 (15238 reviews) ✓ Verified | 

#### Software Type

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Mobile** | Not enough data | 8.8 (7339 reviews) ✓ Verified | 8.9 (26540 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.7 (5333 reviews) ✓ Verified | 8.8 (13946 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 9.1 (6001 reviews) ✓ Verified | 9.2 (15885 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (713 reviews) | 7.8 (435 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (718 reviews) | 7.8 (437 reviews) | 
| **Decision Making** | Not enough data | 7.9 (677 reviews) | 7.8 (413 reviews) | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 562 |

#### Calendar View

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Multi-Calendar View** | Not enough data | Not enough data | 8.3 (392 reviews) | 
| **Customizable Viewing** | Not enough data | Not enough data | 8.5 (397 reviews) | 

#### Shared Calendar

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Calendar Collaboration** | Not enough data | Not enough data | 8.5 (385 reviews) | 
| **Multiple Calendar Management** | Not enough data | Not enough data | 8.3 (386 reviews) | 

#### Accessibility

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Screen Reader Compatibility** | Not enough data | Not enough data | 8.2 (380 reviews) | 
| **Keyboard Shortcuts** | Not enough data | Not enough data | 8.0 (377 reviews) | 

#### Integration

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Sync Multiple Calendars** | Not enough data | Not enough data | 8.3 (374 reviews) | 
| **Import Events** | Not enough data | Not enough data | 8.2 (380 reviews) | 
| **Software Integrations** | Not enough data | Not enough data | 8.5 (379 reviews) | 

#### Notifications

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Customized Calendar Notifications** | Not enough data | Not enough data | 8.3 (379 reviews) | 
| **Location-Based Alerts** | Not enough data | Not enough data | 7.9 (375 reviews) | 

#### Generative AI

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 7.4 (298 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.5 (303 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 7.5 (307 reviews) | 

#### Agentic AI - Calendar

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (117 reviews) | 

### Document Creation

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 9.2/10 | 78 |

#### Design

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Graphics** | Not enough data | Not enough data | 9.2 (43 reviews) | 
| **Templates** | Not enough data | Not enough data | 9.3 (43 reviews) | 
| **Themes** | Not enough data | Not enough data | 9.3 (43 reviews) | 

#### Collaboration

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Multi-User Collaboration** | Not enough data | Not enough data | 9.4 (46 reviews) | 
| **Real-Time Communication** | Not enough data | Not enough data | 9.3 (45 reviews) | 

#### File Types

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Export** | Not enough data | Not enough data | 9.0 (42 reviews) | 
| **Import** | Not enough data | Not enough data | 9.1 (42 reviews) | 
| **Web Publishing** | Not enough data | Not enough data | 8.9 (42 reviews) | 

#### Edit & Revise

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Revision History** | Not enough data | Not enough data | 9.1 (44 reviews) | 
| **Suggestion Mode** | Not enough data | Not enough data | 9.0 (42 reviews) | 
| **Document Editor** | Not enough data | Not enough data | 9.2 (42 reviews) | 

#### Integrate & Embed

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Calendar** | Not enough data | Not enough data | 9.3 (47 reviews) | 
| **Website** | Not enough data | Not enough data | 9.1 (43 reviews) | 
| **Applications** | Not enough data | Not enough data | 9.3 (45 reviews) | 

#### Operating System

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **PC Operating System** | Not enough data | Not enough data | 9.4 (45 reviews) | 
| **Mac Operating System** | Not enough data | Not enough data | 9.1 (45 reviews) | 
| **Linux Operating System** | Not enough data | Not enough data | 8.9 (41 reviews) | 

#### Generative AI

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 9.1 (41 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 9.2 (42 reviews) | 
| **AI Text-to-Image** | Not enough data | Not enough data | 9.2 (41 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 9.4 (40 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 9.0 (41 reviews) | 

#### Agentic AI - Document Creation

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 9.3 (23 reviews) | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.1/10 | 886 |

#### Integrations

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | Not enough data | 7.7 (643 reviews) | 
| **Email Integration** | Not enough data | Not enough data | 8.6 (672 reviews) | 
| **Zoom Integration** | Not enough data | Not enough data | 8.9 (672 reviews) | 
| **Google Meet Integration** | Not enough data | Not enough data | 7.7 (638 reviews) | 
| **Salesforce Integration** | Not enough data | Not enough data | 7.6 (630 reviews) | 

#### Branding & Customizatio

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | Not enough data | 8.1 (642 reviews) | 
| **Personalized Links** | Not enough data | Not enough data | 8.5 (658 reviews) | 
| **Personalized Web Embed** | Not enough data | Not enough data | 8.1 (629 reviews) | 

#### Automatic Rules & Configurations

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | Not enough data | 8.4 (639 reviews) | 
| **Automatic Updates** | Not enough data | Not enough data | 8.5 (655 reviews) | 
| **Buffer Times** | Not enough data | Not enough data | 8.4 (653 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.5 (165 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.5 (167 reviews) | 

### Desk Booking

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.2/10 | 42 |

#### Seating Options

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Amenities** | Not enough data | Not enough data | 8.4 (19 reviews) | 
| **Automatic Grouping** | Not enough data | Not enough data | 8.1 (19 reviews) | 
| **Predefined Neighborhoods** | Not enough data | Not enough data | 8.6 (19 reviews) | 
| **Recurring Reservations** | Not enough data | Not enough data | 8.9 (19 reviews) | 

#### Tech Stack

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Moble App Offering** | Not enough data | Not enough data | 8.5 (21 reviews) | 
| **Employee Communications Integrations** | Not enough data | Not enough data | 8.8 (20 reviews) | 
| **Calendar Integrations** | Not enough data | Not enough data | 9.2 (23 reviews) | 
| **SSO Compatible** | Not enough data | Not enough data | 8.5 (19 reviews) | 

#### Generative AI

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **AI Text-to-Image** | Not enough data | Not enough data | 7.6 (19 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.5 (19 reviews) | 
| **AI Text-to-3D** | Not enough data | Not enough data | 7.2 (19 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 7.5 (19 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 481 |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.6/10 | 247 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Agenda Management** | 8.0 (438 reviews) | Not enough data | 8.5 (121 reviews) | 
| **Virtual Meeting Hosting** | 7.9 (408 reviews) | Not enough data | 8.8 (132 reviews) | 
| **Automated Scheduling** | 8.0 (404 reviews) | Not enough data | 8.5 (126 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Automated Note-Taking** | 9.3 (457 reviews) | Not enough data | 9.0 (155 reviews) | 
| **Voice Recognition** | 8.8 (445 reviews) | Not enough data | 8.7 (125 reviews) | 
| **Action Item Tracking** | 8.8 (440 reviews) | Not enough data | 8.8 (130 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Sentiment Analysis** | 8.3 (426 reviews) | Not enough data | 8.3 (121 reviews) | 
| **Personalization** | 8.2 (421 reviews) | Not enough data | 8.5 (123 reviews) | 
| **Smart Summaries** | 9.0 (449 reviews) | Not enough data | 9.1 (141 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Language Translation** | 7.9 (406 reviews) | Not enough data | 8.4 (123 reviews) | 
| **Real-Time Transcription** | 8.5 (421 reviews) | Not enough data | 8.6 (128 reviews) | 
| **Accessibility Guidelines Compliance** | 8.2 (396 reviews) | Not enough data | 8.3 (116 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (76 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.9 (78 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (79 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.1 (81 reviews) | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 10.0 (6 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 64 |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

#### Training

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Knowledge Base** | 8.6 (59 reviews) | Not enough data | Not enough data | 
| **Coaching Materials** | 8.1 (57 reviews) | Not enough data | Not enough data | 
| **Playbook Creation** | 8.2 (56 reviews) | Not enough data | Not enough data | 
| **Video Record** | 8.8 (55 reviews) | Not enough data | Not enough data | 

#### Feedback

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Review** | 8.9 (58 reviews) | Not enough data | Not enough data | 
| **Scorecard** | 8.4 (52 reviews) | Not enough data | Not enough data | 
| **Coaching Card** | 8.2 (51 reviews) | Not enough data | Not enough data | 
| **Leaderboard** | 7.8 (50 reviews) | Not enough data | Not enough data | 
| **Real-Time Updates** | 8.4 (51 reviews) | Not enough data | Not enough data | 
| **Notifications** | 7.9 (48 reviews) | Not enough data | Not enough data | 
| **Competition** | 7.7 (47 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **AI Text Summarization** | 9.0 (32 reviews) | Not enough data | Not enough data | 

### Productivity Bots

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.3/10 | 16 |

#### Agentic AI - Productivity Bots

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.6 (11 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.2 (10 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Microsoft Teams** | N/A | N/A |
| **Zoom Workplace** | 8.7/10 | 2574 |

#### Agentic AI - UCaaS Platforms

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (9 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.8 (10 reviews) | 

#### Extensions

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 8.9 (1484 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | Not enough data | 8.8 (1460 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | Not enough data | 8.7 (1369 reviews) | 

#### Features

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 8.8 (1381 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Not enough data | 8.7 (1334 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 8.9 (1776 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | Not enough data | 9.2 (2023 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | Not enough data | 9.3 (2107 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Not enough data | 8.8 (1603 reviews) ✓ Verified | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.2/10 | 10 |
| **Microsoft Teams** | 8.6/10 | 209 |
| **Zoom Workplace** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Action Item extraction** | 7.5 (6 reviews) | 8.6 (119 reviews) | Not enough data | 
| **Summary Generation** | 8.8 (8 reviews) | 8.9 (133 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Speech-to-text Transcription** | 9.4 (8 reviews) | 8.8 (133 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Team-based Access** | 8.3 (5 reviews) | 8.7 (129 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Multi-Language and Accent Support** | 7.0 (5 reviews) | 8.2 (117 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Integrations** | 7.5 (8 reviews) | 8.4 (125 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Access Control** | 8.1 (6 reviews) | 8.7 (118 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Semantic Search** | 8.1 (7 reviews) | 8.1 (109 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Speaker Recognition** | 9.0 (5 reviews) | 8.7 (126 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)

**Unique to Fireflies.ai (4):** [Transcription Software](https://www.g2.com/categories/transcription), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Microsoft Teams (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)

**Unique to Zoom Workplace (17):** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants), [Desk Booking Software](https://www.g2.com/categories/desk-booking), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Email Client Software](https://www.g2.com/categories/email-client), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Collaborative Whiteboard Software](https://www.g2.com/categories/collaborative-whiteboard), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Virtual Classroom Software](https://www.g2.com/categories/virtual-classroom), [Productivity Bots Software](https://www.g2.com/categories/productivity-bots), [Visitor Management Software](https://www.g2.com/categories/visitor-management), [Digital Signage Software](https://www.g2.com/categories/digital-signage), [Document Creation Software](https://www.g2.com/categories/document-creation), [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture), [Calendar Software](https://www.g2.com/categories/calendar-software), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Fireflies.ai | Microsoft Teams | Zoom Workplace | 
|---|---|---|---|
| **Small-Business** | 79.3% | 22.1% | 50.9% | 
| **Mid-Market** | 17.9% | 38.4% | 31.3% | 
| **Enterprise** | 2.8% | 39.5% | 17.7% | 

### By Industry

#### Fireflies.ai

- **Consulting:** 15.0%
- **Marketing and Advertising:** 13.9%
- **Computer Software:** 10.9%
- **Information Technology and Services:** 9.3%
- **Management Consulting:** 3.5%
- **Professional Training & Coaching:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Financial Services:** 2.3%
- **Non-Profit Organization Management:** 2.2%
- **Staffing and Recruiting:** 2.2%
- **Other:** 35.7%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.5%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

#### Zoom Workplace

- **Information Technology and Services:** 8.9%
- **Computer Software:** 8.3%
- **Marketing and Advertising:** 5.7%
- **Education Management:** 5.5%
- **Higher Education:** 4.7%
- **Non-Profit Organization Management:** 4.0%
- **Financial Services:** 3.4%
- **E-Learning:** 3.3%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 2.6%
- **Other:** 50.4%

---
## Alternatives

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- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1371 reviews)
- [Zoho Meeting](https://www.g2.com/products/zoho-meeting/reviews) — 4.5/5 stars (1240 reviews)
- [Adobe Connect](https://www.g2.com/products/adobe-connect/reviews) — 4.0/5 stars (974 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)

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## Top Discussions

### Fireflies.ai

- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) — 5 comments, 2 upvotes
  > **Top comment:** "The higher tier subscription allows for it, just make sure you turn it on in your settings. Great feature!"
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) — 2 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) — 1 comment
  > **Top comment:** "Yes, definitely. It helped me create minutes of meeting for follow-ups and also with tasks which need to be done. The only flaw was that I had to add a bot..."
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) — 1 comment, 1 upvote
  > **Top comment:** "Yes"

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

### Zoom Workplace

- Title: [How do you rate zoom for companies, what advantages does it offer?](https://www.g2.com/discussions/how-do-you-rate-zoom-for-companies-what-advantages-does-it-offer) — 48 comments, 15 upvotes
  > **Top comment:** "I like the fact that it works from any system, from phones to ipads, to your PCs, even has an app for apple car play.  The image seems to be more stable and..."
- Title: [What does Zoom do?](https://www.g2.com/discussions/what-does-zoom-do) — 29 comments, 11 upvotes
  > **Top comment:** "Creates a virtual live community place for connection and learning. "
- Title: [Is Zoom Workplace worth it?](https://www.g2.com/discussions/is-zoom-workplace-worth-it) — 28 comments, 37 upvotes
  > **Top comment:** "yes"
- Title: [What software do I need for zoom?](https://www.g2.com/discussions/what-software-do-i-need-for-zoom) — 26 comments, 10 upvotes
  > **Top comment:** "If you own a good laptop or computer, you can download it and it will be saved on your device."
- Title: [How do you add features in Zoom?](https://www.g2.com/discussions/how-do-you-add-features-in-zoom) — 17 comments, 1 upvote
  > **Top comment:** "Depending on which features you are trying to add, you would want to visit the Zoom Marketplace.

https://marketplace.zoom.us/

Best.

Peter K."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fireflies-ai-vs-microsoft-teams-vs-zoom-workplace)