# Fireflies.ai vs Gong Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in providing **AI capabilities** that enhance call analysis and CRM integration. Users appreciate features like the **Agent Studio** which simplifies the process of syncing call data, making it a favorite for teams looking to streamline their sales coaching efforts.
- **Users say** that Fireflies.ai is a **game changer** for recording calls, allowing them to easily revisit discussions and extract insights. The platform's ability to automatically generate **to-do lists** from meetings is particularly praised, making it a useful tool for personal organization.
- **Reviewers mention** that Gong's **AI summaries** and action items are highly accurate, which significantly aids in keeping track of important points discussed during calls. This feature is highlighted as a major time-saver for users who need to quickly reference past conversations.
- **According to verified reviews** , Fireflies.ai offers a clean and **easy-to-navigate UI** , which users find helpful for managing their voice notes and meeting recordings. This user-friendly design is a strong point for those who prioritize simplicity in their tools.
- **G2 reviewers report** that while both platforms have similar star ratings, Gong's overall user satisfaction is reflected in its significantly higher G2 Score, indicating a stronger reputation for quality and support. Users often highlight Gong's **quality of support** as a key differentiator.
- **Users say** that Fireflies.ai's **automatic transcription** and summarization features save them considerable time, especially for lengthy meetings. However, some users feel that Gong's more advanced features provide a greater depth of analysis, making it a better fit for teams focused on sales performance improvement.



| | Fireflies.ai | Gong | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 746 | 6,631 | 
| **Largest Market Segment** | Small-Business (79.5% of reviews) | Mid-Market (69.5% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Fireflies.ai

Pros:
- AI Summary (102 reviews)
- Ease of Use (89 reviews)

Cons:
- AI Inaccuracy (39 reviews)
- Meeting Management (32 reviews)

### Gong

Pros:
- Helpful (352 reviews)
- Ease of Use (289 reviews)

Cons:
- Call Issues (130 reviews)
- Recording Issues (88 reviews)

---
## Ratings Comparison
| Rating | Fireflies.ai | Gong | 
|---|---|---|
  | **Meets Requirements** | 9.1 (684 reviews) | 9.4 (5057 reviews) | 
  | **Ease of Use** | 9.3 (701 reviews) | 9.3 (5118 reviews) | 
  | **Ease of Setup** | 9.4 (503 reviews) | 9.1 (1320 reviews) | 
  | **Ease of Admin** | 9.0 (279 reviews) | 9.1 (777 reviews) | 
  | **Quality of Support** | 8.8 (423 reviews) | 9.2 (3587 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (264 reviews) | 9.3 (779 reviews) | 
  | **Product Direction (% positive)** | 9.6 (691 reviews) | 9.0 (4724 reviews) | 

---
## Pricing

### Fireflies.ai

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat

[Browse all 4 editions](https://www.g2.com/products/fireflies-ai/pricing)

#### Free Trial

Yes

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Gong** | 8.1/10 | 396 |

#### Lead Facilitation

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 7.1 (346 reviews) | 
| **Lead Qualification** | Not enough data | 7.3 (340 reviews) | 
| **Lead Follow-up** | Not enough data | 7.5 (346 reviews) | 
| **Meeting Scheduling ** | Not enough data | 7.6 (345 reviews) | 

#### Organization

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 8.3 (350 reviews) | 
| **Data Entry** | Not enough data | 8.3 (345 reviews) | 
| **Integrations / APIs** | Not enough data | 8.3 (344 reviews) | 

#### Performance Analysis

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Coaching ** | Not enough data | 8.5 (346 reviews) | 
| **Peformance Tracking** | Not enough data | 8.6 (351 reviews) | 

#### Sales Analysis

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **ROI Forecasting ** | Not enough data | 7.7 (330 reviews) | 
| **Sales Forecasting ** | Not enough data | 7.9 (336 reviews) | 

#### Generative AI

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.6 (285 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (293 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (53 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (55 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (53 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (52 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (53 reviews) | 
| **Decision Making** | Not enough data | 8.1 (53 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Gong** | 8.0/10 | 133 |

#### Integrated Workflows

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Task Management** | Not enough data | 7.8 (105 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.0 (111 reviews) | 
| **Calls and Voice** | Not enough data | 8.4 (107 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.3 (98 reviews) | 
| **CRM Integration** | Not enough data | 8.5 (110 reviews) | 
| **Calendar** | Not enough data | 8.4 (104 reviews) | 
| **Shared Records** | Not enough data | 8.5 (100 reviews) | 

#### Repeatability and Reportability

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Content Management** | Not enough data | 8.3 (102 reviews) | 
| **Workflow Management** | Not enough data | 8.1 (103 reviews) | 
| **Workflow Performance** | Not enough data | 7.9 (99 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.5 (112 reviews) | 
| **Gamification** | Not enough data | 7.3 (97 reviews) | 

#### AI and Automation

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (91 reviews) | 
| **Lead Scoring** | Not enough data | 7.7 (88 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.4 (88 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.6 (87 reviews) | 
| **Machine Learning** | Not enough data | 8.0 (88 reviews) | 

#### Generative AI

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (95 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (47 reviews) | 
| **Decision Making** | Not enough data | 8.3 (50 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.2/10 | 271 |
| **Gong** | 8.5/10 | 2980 |

#### Call Analytics

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Call Recording** | 9.2 (262 reviews) | 9.6 (2795 reviews) ✓ Verified | 
| **Machine Learning** | 8.5 (242 reviews) | 8.8 (2483 reviews) ✓ Verified | 
| **Call Analysis** | 8.7 (248 reviews) | 9.1 (2706 reviews) ✓ Verified | 
| **Lead Qualification** | Feature Not Available | 8.3 (1794 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Customer Scoring** | 7.7 (215 reviews) | 8.6 (1871 reviews) ✓ Verified | 
| **Speech-to-Text** | 8.9 (255 reviews) | 8.3 (2544 reviews) ✓ Verified | 
| **Sentiment Analysis** | Not enough data | 9.3 (7 reviews) | 

#### Generative AI

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **AI Text Summarization** | 8.9 (159 reviews) | 8.9 (698 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (6 reviews) | 8.0 (134 reviews) | 
| **Multi-step Planning** | 7.5 (6 reviews) | 8.0 (134 reviews) | 
| **Cross-system Integration** | 7.5 (10 reviews) | 8.1 (144 reviews) | 
| **Adaptive Learning** | 7.0 (5 reviews) | 8.0 (135 reviews) | 
| **Natural Language Interaction** | 8.1 (6 reviews) | 8.2 (136 reviews) | 
| **Proactive Assistance** | 7.8 (6 reviews) | 8.1 (135 reviews) | 
| **Decision Making** | 8.3 (6 reviews) | 7.9 (134 reviews) | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 490 |
| **Gong** | N/A | N/A |

#### Voice

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Dictation** | 8.6 (463 reviews) | Not enough data | 
| **Accuracy** | 8.6 (484 reviews) | Not enough data | 

#### Transcription

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Speaker Identification** | 8.5 (480 reviews) | Not enough data | 
| **Timecode Management** | 9.0 (457 reviews) | Not enough data | 
| **Closed Captioning** | 8.2 (423 reviews) | Not enough data | 
| **Custom Dictionary** | 8.0 (413 reviews) | Not enough data | 

#### Editing

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Collaboration** | 8.6 (429 reviews) | Not enough data | 
| **Spell Check and Punctuation** | 8.4 (433 reviews) | Not enough data | 
| **Text Editing** | 8.4 (431 reviews) | Not enough data | 
| **Translation** | 7.8 (414 reviews) | Not enough data | 

#### Integration

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Data Security** | 8.4 (406 reviews) | Not enough data | 
| **API** | 7.9 (376 reviews) | Not enough data | 
| **Voice Files** | 8.8 (414 reviews) | Not enough data | 
| **Live Captioning** | 8.2 (394 reviews) | Not enough data | 
| **Integrates With Existing Applications** | 8.6 (410 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Gong** | 8.2/10 | 489 |

#### Revenue Sourcing and Forecasting

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Revenue History** | Not enough data | Feature Not Available | 
| **Pipeline Management** | Not enough data | 8.6 (377 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.6 (407 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (347 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (355 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (249 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.1 (245 reviews) | 

#### CRM Data Enrichment

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.0 (401 reviews) | 
| **Email Activity Capture** | Not enough data | 8.8 (388 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.1 (423 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.6 (253 reviews) | 

#### Account Management

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.1 (324 reviews) | 
| **Account optimization** | Not enough data | 8.2 (339 reviews) | 
| **Historical Patterns** | Not enough data | 8.3 (349 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (370 reviews) | 
| **Account Engagement** | Not enough data | 8.5 (259 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (240 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (41 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (37 reviews) | 
| **Decision Making** | Not enough data | 7.4 (39 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 481 |
| **Gong** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Agenda Management** | 8.0 (438 reviews) | Not enough data | 
| **Virtual Meeting Hosting** | 7.9 (408 reviews) | Not enough data | 
| **Automated Scheduling** | 8.0 (404 reviews) | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Automated Note-Taking** | 9.3 (457 reviews) | Not enough data | 
| **Voice Recognition** | 8.8 (445 reviews) | Not enough data | 
| **Action Item Tracking** | 8.8 (440 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Sentiment Analysis** | 8.3 (426 reviews) | Not enough data | 
| **Personalization** | 8.2 (421 reviews) | Not enough data | 
| **Smart Summaries** | 9.0 (449 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Language Translation** | 7.9 (406 reviews) | Not enough data | 
| **Real-Time Transcription** | 8.5 (421 reviews) | Not enough data | 
| **Accessibility Guidelines Compliance** | 8.2 (396 reviews) | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Bot Presence** | Not enough data | Not enough data | 
| **Meeting Moments Management** | Not enough data | Not enough data | 
| **Audio or Video Recording** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Gong** | 8.5/10 | 1017 |

#### Agentic AI - Sales Analytics

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (56 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (59 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (58 reviews) | 

#### Data Sourcing

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (748 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (790 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (717 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.9 (805 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (726 reviews) | 

#### Predictive Analytics

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (722 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (751 reviews) | 
| **Risk Analysis** | Not enough data | 8.2 (737 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (723 reviews) | 

#### Sales Management

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (761 reviews) | 
| **Sales Gamification** | Not enough data | 8.2 (722 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.7 (759 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (830 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.4/10 | 64 |
| **Gong** | 8.8/10 | 2876 |

#### Agentic AI - Sales Coaching

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 8.1 (61 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (62 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 
| **Decision Making** | Not enough data | 8.3 (60 reviews) | 

#### Training

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Knowledge Base** | 8.6 (59 reviews) | 9.0 (1967 reviews) ✓ Verified | 
| **Coaching Materials** | 8.1 (57 reviews) | 9.0 (2179 reviews) ✓ Verified | 
| **Playbook Creation** | 8.2 (56 reviews) | 8.6 (1527 reviews) ✓ Verified | 
| **Video Record** | 8.8 (55 reviews) | 9.2 (2217 reviews) ✓ Verified | 

#### Feedback

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Review** | 8.9 (58 reviews) | 9.3 (2372 reviews) ✓ Verified | 
| **Scorecard** | 8.4 (52 reviews) | 9.0 (1853 reviews) ✓ Verified | 
| **Coaching Card** | 8.2 (51 reviews) | 9.0 (1894 reviews) ✓ Verified | 
| **Leaderboard** | 7.8 (50 reviews) | 8.8 (1604 reviews) ✓ Verified | 
| **Real-Time Updates** | 8.4 (51 reviews) | 8.9 (1790 reviews) ✓ Verified | 
| **Notifications** | 7.9 (48 reviews) | 8.9 (1877 reviews) ✓ Verified | 
| **Competition** | 7.7 (47 reviews) | Feature Not Available | 

#### Generative AI

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **AI Text Summarization** | 9.0 (32 reviews) | 8.9 (387 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | 8.2/10 | 10 |
| **Gong** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Action Item extraction** | 7.5 (6 reviews) | Not enough data | 
| **Summary Generation** | 8.8 (8 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Speech-to-text Transcription** | 9.4 (8 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Team-based Access** | 8.3 (5 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Multi-Language and Accent Support** | 7.0 (5 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Integrations** | 7.5 (8 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Access Control** | 8.1 (6 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Semantic Search** | 8.1 (7 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Speaker Recognition** | 9.0 (5 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Fireflies.ai** | N/A | N/A |
| **Gong** | 9.2/10 | 47 |

#### Agentic AI - Revenue AI Platforms

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.7 (14 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Fireflies.ai | Gong | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | 9.7 (31 reviews) | 
| **Predictive Forecasting** | Not enough data | 7.7 (8 reviews) | 
| **CRM Data Enrichment** | Not enough data | 9.7 (5 reviews) | 
| **Actionable Insights** | Not enough data | 9.7 (23 reviews) | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | 9.5 (17 reviews) | 
| **Pipeline & Deal Management** | Not enough data | 9.2 (6 reviews) | 
| **Customer Data Capture** | Not enough data | 9.5 (25 reviews) | 

---
## Categories
**Shared Categories (2):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Fireflies.ai (3):** [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Gong (5):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Fireflies.ai | Gong | 
|---|---|---|
| **Small-Business** | 79.5% | 13.0% | 
| **Mid-Market** | 17.7% | 69.5% | 
| **Enterprise** | 2.9% | 17.6% | 

### By Industry

#### Fireflies.ai

- **Consulting:** 14.9%
- **Marketing and Advertising:** 13.9%
- **Computer Software:** 10.8%
- **Information Technology and Services:** 9.3%
- **Management Consulting:** 3.6%
- **Professional Training & Coaching:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Financial Services:** 2.3%
- **Non-Profit Organization Management:** 2.2%
- **Staffing and Recruiting:** 2.2%
- **Other:** 35.8%

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.8%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.4%
- **Other:** 20.4%

---
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- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9646 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (927 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

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## Top Discussions

### Fireflies.ai

- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) — 5 comments, 2 upvotes
  > **Top comment:** "The higher tier subscription allows for it, just make sure you turn it on in your settings. Great feature!"
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) — 2 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) — 1 comment
  > **Top comment:** "Yes, definitely. It helped me create minutes of meeting for follow-ups and also with tasks which need to be done. The only flaw was that I had to add a bot..."
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) — 1 comment, 1 upvote
  > **Top comment:** "Yes"

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fireflies-ai-vs-gong)