Compare Fireflies.ai and Gong 
At a Glance
Market Segments
Small-Business (79.8% of reviews)
Mid-Market (69.4% of reviews)
Entry-Level Pricing
Free
No pricing available
Fireflies.ai
Star Rating
(736)4.7 out of 5
Market Segments
Small-Business (79.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansGong
Star Rating
(6,523)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing detailed meeting insights, with users appreciating its ability to capture and analyze calls effectively. One user noted, "I like the past accurate detailed meeting messages that Gong provides," highlighting its value in understanding customer needs.
- Users say Fireflies.ai shines in its seamless integration with tools like Zoom and Slack, making automatic transcription and note-taking during meetings a breeze. A user mentioned, "The automatic transcription and note-taking during meetings is seamless and saves a lot of time," showcasing its efficiency in everyday workflows.
- Reviewers mention that Gong's implementation process is notably quick and intuitive, with many users finding the initial setup easy. One user stated, "The initial setup was easy," which is a significant advantage for teams looking to get started without extensive delays.
- According to verified reviews, Fireflies.ai is praised for its ability to join meetings and capture conversations even in challenging conditions, such as poor internet connectivity. A user highlighted, "Its ability to join meetings and capture the whole thing, even if my internet connection dropped," emphasizing its reliability.
- G2 reviewers report that Gong consistently receives higher satisfaction ratings overall, with users valuing its comprehensive features for sales coaching and conversation intelligence. One user expressed, "I use Gong to really understand and improve how I communicate with prospects and customers," indicating its integral role in enhancing communication skills.
- Users say that while Fireflies.ai offers a free entry-level option, Gong's advanced features and higher overall ratings make it a preferred choice for mid-market companies looking for robust sales coaching tools. This is reflected in the feedback where users appreciate Gong's depth in functionality compared to Fireflies.ai's more basic offerings.
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Gong
No pricing availableFree Trial
Fireflies.ai
Free Trial is available
Gong
No trial information availableRatings
Meets Requirements
9.1
677
9.4
4,973
Ease of Use
9.3
694
9.3
5,030
Ease of Setup
9.4
496
9.1
1,251
Ease of Admin
9.0
278
9.1
773
Quality of Support
8.8
418
9.2
3,532
Has the product been a good partner in doing business?
9.1
263
9.3
775
Product Direction (% positive)
9.6
685
9.0
4,651
Features by Category
Lead Facilitation
Not enough data
7.1
348
Not enough data
7.3
342
Not enough data
7.5
346
Not enough data
7.6
345
Organization
Not enough data
8.3
350
Not enough data
8.3
346
Not enough data
8.3
346
Performance Analysis
Not enough data
8.5
348
Not enough data
8.6
352
Sales Analysis
Not enough data
7.8
332
Not enough data
7.9
338
Generative AI
Not enough data
8.6
287
Not enough data
8.9
294
Agentic AI - AI Sales Assistant
Not enough data
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Integrated Workflows
Not enough data
7.8
103
Not enough data
7.9
106
Not enough data
8.3
104
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Repeatability and Reportability
Not enough data
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.4
104
Not enough data
7.3
97
AI and Automation
Not enough data
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Generative AI
Not enough data
8.2
92
Agentic AI - Sales Engagement
Not enough data
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
47
Call Analytics
9.2
258
9.6
2771
|
Verified
8.5
241
8.8
2473
|
Verified
8.7
246
9.1
2681
|
Verified
Feature Not Available
8.3
1793
|
Verified
Artificial Intelligence - Conversation Intelligence
7.7
215
8.6
1871
|
Verified
8.9
249
8.3
2527
|
Verified
Not enough data
Not enough data
Generative AI
8.9
154
8.8
690
Agentic AI - Conversation Intelligence
8.1
6
8.0
135
7.0
5
8.0
134
Not enough data
8.1
136
7.0
5
8.0
135
8.1
6
8.2
136
7.8
6
8.1
135
8.3
6
7.9
134
Voice
8.6
463
Not enough data
8.6
484
Not enough data
Transcription
8.5
480
Not enough data
9.0
457
Not enough data
8.2
423
Not enough data
8.0
413
Not enough data
Editing
8.6
429
Not enough data
8.4
433
Not enough data
8.4
431
Not enough data
7.8
414
Not enough data
Integration
8.4
406
Not enough data
7.9
376
Not enough data
8.8
414
Not enough data
8.2
394
Not enough data
8.6
410
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
CRM Data Enrichment
Not enough data
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Account Management
Not enough data
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Meeting Prep - AI Meeting Assistants
8.0
438
Not enough data
7.9
408
Not enough data
8.0
404
Not enough data
Meeting Automation - AI Meeting Assistants
9.3
457
Not enough data
8.8
445
Not enough data
8.8
440
Not enough data
Meeting Insights - AI Meeting Assistants
8.3
426
Not enough data
8.2
421
Not enough data
9.0
449
Not enough data
Accessibility - AI Meeting Assistants
7.9
406
Not enough data
8.5
421
Not enough data
8.2
396
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Data Sourcing
Not enough data
8.5
744
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
803
Not enough data
8.6
726
Predictive Analytics
Not enough data
8.1
721
Not enough data
8.4
750
Not enough data
8.2
737
Not enough data
8.3
723
Sales Management
Not enough data
8.6
760
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
825
Agentic AI - Sales Coaching
Not enough data
8.1
61
Not enough data
8.5
61
Not enough data
8.3
62
Not enough data
8.3
59
Training
8.6
59
9.0
1966
|
Verified
8.1
57
9.0
2179
|
Verified
8.2
56
8.6
1528
|
Verified
8.8
55
9.2
2217
|
Verified
Feedback
8.9
58
9.3
2371
|
Verified
8.4
52
9.0
1853
|
Verified
8.2
51
9.0
1895
|
Verified
7.8
50
8.8
1605
|
Verified
8.4
51
8.9
1791
|
Verified
7.9
48
8.9
1879
|
Verified
7.7
47
Feature Not Available
Generative AI
9.0
32
8.9
388
Action Item Detection - AI Note-taking Software
7.5
6
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.4
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
5
Not enough data
Language & Accent Support - AI Note-taking Software
7.0
5
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.5
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
6
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
5
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fireflies.ai and Gong are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, and Sales Analytics
Reviews
Reviewers' Company Size
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
14.9%
Marketing and Advertising
13.9%
Computer Software
10.8%
Information Technology and Services
9.4%
Management Consulting
3.6%
Other
47.4%
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.3%
Discussions
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
