Compare Fireflies.ai and Webex Suite 
At a Glance
Market Segments
Small-Business (79.8% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
Free
$0.00
Fireflies.ai
Star Rating
(738)4.7 out of 5
Market Segments
Small-Business (79.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansWebex Suite
Star Rating
(18,779)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Webex Suite excels in providing a comprehensive platform that integrates meetings, messaging, and calls, which helps eliminate the need for multiple tools. Users appreciate the consistent and reliable video/audio quality, making it ideal for large meetings.
- Users say Fireflies.ai stands out for its seamless automatic transcription and note-taking capabilities during meetings. Reviewers highlight how this feature saves time and integrates well with other tools like Zoom and Slack, enhancing overall productivity.
- According to verified reviews, Webex Suite is praised for its real-time collaboration tools and organized messaging spaces, which help keep discussions focused and actionable. This thoughtful design is particularly beneficial for professional teamwork, ensuring alignment throughout the day.
- Reviewers mention that Fireflies.ai's ability to join meetings and capture conversations, even during internet disruptions, is a significant advantage. Users appreciate the AI's continuous improvement in transcribing industry-specific jargon, making it a reliable choice for diverse teams.
- G2 reviewers highlight that while Webex Suite has a robust feature set for agenda management and virtual meeting hosting, some users find it slightly less intuitive compared to Fireflies.ai, which boasts higher ease of setup and user-friendliness ratings.
- Users report that while both platforms offer strong support, Fireflies.ai receives slightly higher marks for quality of support and product direction, indicating a more responsive and evolving service that aligns well with user needs.
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Fireflies.ai
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
9.1
677
8.9
14,732
Ease of Use
9.3
694
8.7
14,782
Ease of Setup
9.4
496
8.5
2,990
Ease of Admin
9.0
278
8.5
2,630
Quality of Support
8.8
418
8.5
11,795
Has the product been a good partner in doing business?
9.1
263
8.7
2,525
Product Direction (% positive)
9.6
685
7.8
14,188
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.1
985
Not enough data
9.0
965
Not enough data
8.9
943
Collaboration
Not enough data
8.8
901
Not enough data
9.0
979
Not enough data
9.0
972
Not enough data
8.8
877
Not enough data
9.2
1001
Functionality
Not enough data
8.8
881
Not enough data
9.0
979
Not enough data
8.9
882
Agentic AI - Virtual Classroom
Not enough data
7.9
21
Business Instant Messaging
Not enough data
8.6
943
Not enough data
8.8
1046
Not enough data
8.5
957
Business Instant Messaging
Not enough data
8.9
1019
Not enough data
8.9
962
Business Instant Messaging
Not enough data
8.7
905
Not enough data
8.8
963
Not enough data
8.7
869
Generative AI - Business Instant Messaging
Not enough data
8.2
53
AI - Business Instant Messaging
Not enough data
8.1
55
Not enough data
8.1
54
Not enough data
8.1
54
Not enough data
7.7
53
Agentic AI - Business Instant Messaging
Not enough data
7.8
36
Not enough data
7.6
36
Call Analytics
9.2
258
Not enough data
8.5
241
Not enough data
8.7
246
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
7.7
215
Not enough data
8.9
249
Not enough data
Not enough data
Not enough data
Generative AI
8.9
154
Not enough data
Agentic AI - Conversation Intelligence
8.1
6
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Not enough data
Visual Tools
Not enough data
8.6
68
Not enough data
8.6
63
Not enough data
8.4
63
Not enough data
8.3
65
Office Customization
Not enough data
8.7
64
Not enough data
8.7
62
Not enough data
8.5
62
Guest Tools
Not enough data
8.6
60
Not enough data
8.6
62
Not enough data
8.6
58
Collaboration Tools
Not enough data
8.7
62
Not enough data
8.9
66
Not enough data
9.0
65
Not enough data
8.9
63
Agentic AI - Virtual Workspaces
Not enough data
7.7
30
Not enough data
7.4
29
Design Tools
Not enough data
8.8
358
Not enough data
8.8
357
Not enough data
8.6
312
Not enough data
8.7
319
Not enough data
8.8
335
Communication Tools
Not enough data
8.9
336
Not enough data
9.0
358
Integrations
Not enough data
8.7
288
Not enough data
9.0
356
Software Offering
Not enough data
8.8
354
Not enough data
9.2
390
Not enough data
9.0
376
Agentic AI - Collaborative Whiteboard
Not enough data
8.0
22
Not enough data
8.0
22
Not enough data
8.3
22
Presenter Tools
Not enough data
8.9
4895
Not enough data
8.5
4250
|
Verified
Not enough data
8.8
4607
|
Verified
Not enough data
8.9
5122
|
Verified
Conferencing Options
Not enough data
9.0
5262
|
Verified
Not enough data
9.0
5492
|
Verified
Not enough data
9.0
5407
|
Verified
Application Tools
Not enough data
8.8
4344
|
Verified
Not enough data
8.8
4909
|
Verified
Not enough data
8.7
4874
Agentic AI - Screen Sharing
Not enough data
7.5
51
Collaboration
Not enough data
9.1
33
Not enough data
8.8
35
Not enough data
8.7
33
Not enough data
8.9
35
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.0
33
Not enough data
8.8
33
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
15
Not enough data
7.3
14
Voice
8.6
463
Not enough data
8.6
484
Not enough data
Transcription
8.5
480
Not enough data
9.0
457
Not enough data
8.2
423
Not enough data
8.0
413
Not enough data
Editing
8.6
429
Not enough data
8.4
433
Not enough data
8.4
431
Not enough data
7.8
414
Not enough data
Integration
8.4
406
Not enough data
7.9
376
Not enough data
8.8
414
Not enough data
8.2
394
Not enough data
8.6
410
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.0
10184
|
Verified
Not enough data
9.1
2965
|
Verified
Not enough data
8.8
2648
|
Verified
Not enough data
9.0
3209
|
Verified
Not enough data
9.0
3037
Meeting Coordination
Not enough data
8.7
9166
Not enough data
8.7
8651
|
Verified
Not enough data
8.7
9016
|
Verified
Not enough data
8.8
3171
|
Verified
Software Type
Not enough data
8.6
7745
|
Verified
Not enough data
8.8
3105
|
Verified
Not enough data
9.0
3255
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
96
Not enough data
7.8
91
Not enough data
7.9
90
Meeting Prep - AI Meeting Assistants
8.0
438
9.3
40
7.9
408
9.3
42
8.0
404
9.4
40
Meeting Automation - AI Meeting Assistants
9.3
457
9.3
40
8.8
445
9.1
41
8.8
440
9.2
39
Meeting Insights - AI Meeting Assistants
8.3
426
9.1
41
8.2
421
9.0
42
9.0
449
9.3
42
Accessibility - AI Meeting Assistants
7.9
406
9.1
41
8.5
421
9.1
39
8.2
396
9.3
38
Agentic AI - AI Meeting Assistants
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.2
15
Not enough data
9.2
14
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.5
10
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
246
Not enough data
8.7
232
Not enough data
8.6
212
Not enough data
9.0
259
Not enough data
9.0
260
Not enough data
8.6
147
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
163
Not enough data
8.4
187
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
135
Not enough data
8.6
178
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.6
59
Not enough data
8.1
57
Not enough data
8.2
56
Not enough data
8.8
55
Not enough data
Feedback
8.9
58
Not enough data
8.4
52
Not enough data
8.2
51
Not enough data
7.8
50
Not enough data
8.4
51
Not enough data
7.9
48
Not enough data
7.7
47
Not enough data
Generative AI
9.0
32
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
158
Not enough data
8.8
101
Not enough data
9.0
153
Not enough data
9.1
171
Not enough data
9.1
155
Not enough data
9.1
142
Action Item Detection - AI Note-taking Software
7.5
6
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.4
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
5
Not enough data
Language & Accent Support - AI Note-taking Software
7.0
5
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.5
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
6
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
5
Not enough data
Categories
Categories
Shared Categories
Fireflies.ai and Webex Suite are categorized as AI Meeting Assistants
Unique Categories
Fireflies.ai is categorized as Transcription, AI Note-Taking Software, Conversation Intelligence, and Sales Coaching
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and Video Conferencing
Reviews
Reviewers' Company Size
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
14.9%
Marketing and Advertising
13.9%
Computer Software
10.8%
Information Technology and Services
9.4%
Management Consulting
3.6%
Other
47.4%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Discussions
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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