G2 reviewers report that SEON excels in providing a high level of visibility and control over fraud management. Users appreciate the platform's ability to integrate various data points, allowing for tailored risk strategies through custom rules that trigger specific alerts.
Users say that Fingerprint stands out for its ease of implementation, with many noting that the initial setup is incredibly quick and straightforward. The availability of multiple SDKs, including for mobile platforms, makes integration seamless and efficient.
Reviewers mention that while SEON is user-friendly, it particularly shines in environments where users can leverage its customization capabilities. This flexibility allows teams to adapt the system to their unique fraud detection needs, enhancing overall effectiveness.
According to verified reviews, Fingerprint is praised for its consistent performance in real-time fraud detection, especially in cookie-less environments. Users highlight its reliability in identifying devices without adding friction to the user experience, which is crucial for maintaining customer satisfaction.
G2 reviewers report that SEON's support quality is commendable, with many users feeling that the platform has been a good partner in their business efforts. This sentiment is reflected in the high ratings for support, indicating a strong commitment to customer success.
Users say that while both platforms are effective, Fingerprint's focus on small businesses allows it to cater specifically to their needs, making it a preferred choice for those looking for straightforward solutions without the complexity often associated with larger systems.
What kind of rules do you have that affect the risk score?
2 Comments
Official Response from SEON
We have pre-set rules, based on our own data, but you have the option to add a rule that fits your business. Our machine learning is also offering you rules...Read more
How does the scoring work?
2 Comments
Official Response from SEON
We work with rules and each of them either adds or deducts points from the “risk score” which will be between 0 (not risky) and 100 (very risky). You have...Read more
I have useful data that is very specific to my business. Can I send that to the system?
2 Comments
Official Response from SEON
Yes. Our system collects all the risk-relevant data points and we also offer industry specific pre-set rules. You may also send your own information, like...Read more
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