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# Fin vs ViaSay Comparison - What are their main differences?

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Pricing

**Fin**
Free Trial

**$0.99** Usage Based Per Month · Fin with your current helpdesk

**$0.99 + $19 per helpdesk seat** Usage Based Per Month · Fin with the Intercom helpdesk

**ViaSay**
Free Trial

**Starting at €12,500.00** Per Year · Standard License

**Pricing Insights**
from reviews

Perceived Cost

**Fin**
$$$$$

**ViaSay**
$$$$$

Average Discount

**Fin**
18%

**ViaSay**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Fin** 6 months
Based on 100 responses

**ViaSay** 6 months
Based on 100 responses

Return on Investment

**Fin** 6 months
Based on 100 responses

**ViaSay** 6 months
Based on 100 responses

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

 ![ViaSay](https://images.g2crowd.com/uploads/product/hd_favicon/9f6d1d8df355df9b11f9450d4cba49e6/viasay.svg "ViaSay")

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**Pros & Cons**
from reviews

**Fin**

Easy Setup (168)

Reduces Agent Workload (167)

Incorrect Answers (85)

Misunderstands Complex Questions (65)

**ViaSay**

Customer Support (1)

Ease of Use (1)

AI Limitations (1)

Flow Management (1)

Integrations

**Fin**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d63327b58e9e55cbadb26d04e56bb0eb/amplitude-analytics.png "Product Avatar Image")

Amplitude

](https://www.g2.com/products/amplitude-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[
View all
](https://www.g2.com/products/fin/integrations)

**ViaSay**
Not enough data

Screenshots

**Fin**
 ![Fin screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1438101/Fin-product-visual.png)

**ViaSay**
 ![ViaSay screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/117340/Open-graph---Mindsay.jpg)

**Ratings**
from reviews

Meets Requirements

**Fin**

**8.7** /10

Based on 2,972 responses

**ViaSay**

**9.0** /10

Based on 39 responses

Ease of Use

**Fin**

**8.9** /10

Based on 3,003 responses

**ViaSay**

**8.8** /10

Based on 39 responses

Ease of Setup

**Fin**

**8.4** /10

Based on 1,593 responses

**ViaSay**

**8.8** /10

Based on 27 responses

Ease of Admin

**Fin**

**8.6** /10

Based on 1,397 responses

**ViaSay**

**8.5** /10

Based on 28 responses

Quality of Support

**Fin**

**8.6** /10

Based on 2,864 responses

**ViaSay**

**9.6** /10

Based on 38 responses

Has the product been a good partner in doing business?

**Fin**

**8.8** /10

Based on 1,390 responses

**ViaSay**

**9.7** /10

Based on 26 responses

Product Direction (% positive)

**Fin**

**8.8** /10

Based on 2,813 responses

**ViaSay**

**9.4** /10

Based on 37 responses

**Features**
ratings from reviews

Conversational Marketing

**8.4** /10

Based on 565 responses

**8.2** /10

Based on 18 responses

Chatbots

**8.8** /10

Based on 715 responses

**8.6** /10

Based on 9 responses

Customer Self-Service

**8.2** /10

Based on 764 responses

**8.1** /10

Based on 21 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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AI Customer Support Agents

**7.9** /10

Based on 331 responses

Not enough data

Help Desk

**8.4** /10

Based on 1,913 responses

Not enough data

Digital Adoption Platform

**8.7** /10

Based on 232 responses

Not enough data

Customer Communications Management

**8.6** /10

Based on 262 responses

Not enough data

Shared Inbox

**8.4** /10

Based on 142 responses

Not enough data

AI Agents For Business Operations

**8.3** /10

Based on 111 responses

Not enough data

Conversational Support

**8.7** /10

Based on 1,237 responses

Not enough data

Customer Service Automation

**8.4** /10

Based on 261 responses

Not enough data

Live Chat

**8.6** /10

Based on 1,840 responses

Not enough data

Social Customer Service

**9.1** /10

Based on 100 responses

Not enough data

Digital Customer Service Platforms

**7.2** /10

Based on 17 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
58.0%

Mid-Market(51-1000 emp.)
37.6%

Enterprise(\> 1000 emp.)
4.4%

Small-Business(50 or fewer emp.)
58.0%

Mid-Market(51-1000 emp.)
37.6%

Enterprise(\> 1000 emp.)
4.4%

Small-Business(50 or fewer emp.)
14.3%

Mid-Market(51-1000 emp.)
51.0%

Enterprise(\> 1000 emp.)
34.7%

Small-Business(50 or fewer emp.)
14.3%

Mid-Market(51-1000 emp.)
51.0%

Enterprise(\> 1000 emp.)
34.7%

**Reviewers' Industry**

[![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")](https://www.g2.com/products/fin/reviews)
Fin

Computer Software
26.6%

Information Technology and Services
13.3%

Financial Services
7.2%

Internet
4.8%

Marketing and Advertising
4.7%

Other
43.4%

[![ViaSay](https://images.g2crowd.com/uploads/product/hd_favicon/9f6d1d8df355df9b11f9450d4cba49e6/viasay.svg "ViaSay")](https://www.g2.com/products/viasay/reviews)
ViaSay

Airlines/Aviation
42.9%

Leisure, Travel & Tourism
28.6%

Transportation/Trucking/Railroad
18.4%

Sports
2.0%

Retail
2.0%

Other
6.1%

Alternatives

**Fin Alternatives**

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")

[
Freshdesk
](/products/freshdesk/reviews)

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front")

[
Front
](/products/front/reviews)

**ViaSay Alternatives**

 ![Ada](https://images.g2crowd.com/uploads/product/hd_favicon/d9a6ebdf8b846e2ef3d40f78e4f8e4bb/ada-support-inc-ada.svg "Ada")

[
Ada
](/products/ada-support-inc-ada/reviews)

 ![Botpress](https://images.g2crowd.com/uploads/product/hd_favicon/efe95a44849e854cd8e0f6c14a59ad91/botpress.svg "Botpress")

[
Botpress
](/products/botpress/reviews)

 ![Qualified](https://images.g2crowd.com/uploads/product/hd_favicon/1552675057/qualified.svg "Qualified")

[
Qualified
](/products/qualified/reviews)

 ![Kore.AI](https://images.g2crowd.com/uploads/product/hd_favicon/a393abea50ebeb1acd100fe66ba5af81/kore-ai.svg "Kore.AI")

[
Kore.AI
](/products/kore-ai/reviews)