# Fin, Agentforce Sales (formerly Salesforce Sales Cloud) vs Clari Comparison

| | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 3,855 | 25,791 | 5,602 | 
| **Largest Market Segment** | Small-Business (58.3% of reviews) | Mid-Market (46.0% of reviews) | Mid-Market (47.2% of reviews) | 
| **Entry Level Price** | $0.99 1 Outcome | $25.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Fin

Pros:
- Helpful (378 reviews)
- Ease of Use (356 reviews)

Cons:
- Missing Features (135 reviews)
- AI Limitations (117 reviews)

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Features (3167 reviews)
- Ease of Use (2065 reviews)

Cons:
- Learning Curve (1092 reviews)
- Limitations (791 reviews)

### Clari

Pros:
- Ease of Use (722 reviews)
- Forecasting (486 reviews)

Cons:
- Limitations (186 reviews)
- Limited Customization (150 reviews)

---
## Ratings Comparison
| Rating | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
  | **Meets Requirements** | 8.7 (2904 reviews) | 8.8 (14184 reviews) | 9.0 (4139 reviews) | 
  | **Ease of Use** | 8.9 (2935 reviews) | 8.2 (18182 reviews) | 9.1 (4209 reviews) | 
  | **Ease of Setup** | 8.4 (1532 reviews) | 7.8 (9117 reviews) | 8.6 (859 reviews) | 
  | **Ease of Admin** | 8.6 (1360 reviews) | 7.9 (4496 reviews) | 8.7 (608 reviews) | 
  | **Quality of Support** | 8.6 (2798 reviews) | 8.1 (12384 reviews) | 9.1 (3383 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (1355 reviews) | 8.4 (4462 reviews) | 9.2 (601 reviews) | 
  | **Product Direction (% positive)** | 8.8 (2753 reviews) | 8.3 (13805 reviews) | 9.1 (3917 reviews) | 

---
## Pricing

### Fin

#### Entry-Level Pricing

Plan: Fin with your current helpdesk

Price: $0.99 1 Outcome

Description: Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked.

Key Features:
- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more

[Browse all 4 editions](https://www.g2.com/products/fin/pricing)

#### Free Trial

Yes

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Clari

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11157 |
| **Clari** | N/A | N/A |

#### Sales Force Automation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Contact & Account Management** | Not enough data | 8.8 (9628 reviews) ✓ Verified | Not enough data | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.3 (6401 reviews) ✓ Verified | Not enough data | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.7 (9350 reviews) ✓ Verified | Not enough data | 
| **Task / Activity Management** | Not enough data | 8.3 (9559 reviews) ✓ Verified | Not enough data | 
| **Territory & Quota Management** | Not enough data | 8.0 (7326 reviews) ✓ Verified | Not enough data | 
| **Desktop Integration** | Not enough data | 8.2 (7626 reviews) ✓ Verified | Not enough data | 
| **Product & Price List Management** | Not enough data | 8.0 (6767 reviews) ✓ Verified | Not enough data | 
| **Quote & Order Management** | Not enough data | 8.1 (6667 reviews) ✓ Verified | Not enough data | 
| **Customer Contract Management** | Not enough data | 8.3 (7420 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Email Marketing** | Not enough data | 8.0 (6681 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | Not enough data | 8.1 (7001 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | Not enough data | 8.5 (8140 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | Not enough data | 7.9 (5429 reviews) | Not enough data | 

#### Customer Support

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Case Management** | Not enough data | 8.3 (6839 reviews) ✓ Verified | Not enough data | 
| **Customer Support Portal** | Not enough data | 8.1 (6387 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | Not enough data | 8.2 (6793 reviews) ✓ Verified | Not enough data | 
| **Call Center Features** | Not enough data | 8.0 (5499 reviews) ✓ Verified | Not enough data | 
| **Support Analytics** | Not enough data | 8.2 (5989 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.5 (9047 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | Not enough data | 8.5 (9208 reviews) ✓ Verified | Not enough data | 
| **Forecasting** | Not enough data | 8.2 (7483 reviews) ✓ Verified | Not enough data | 

#### Mobile & Social

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.9 (5631 reviews) ✓ Verified | Not enough data | 
| **Social Network Integration** | Not enough data | 7.8 (5247 reviews) ✓ Verified | Not enough data | 
| **Mobile User Support** | Not enough data | 7.7 (6111 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customization** | Not enough data | 8.5 (3692 reviews) ✓ Verified | Not enough data | 
| **Workflow Capability** | Not enough data | 8.5 (3699 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 8.6 (3648 reviews) ✓ Verified | Not enough data | 
| **Internationalization** | Not enough data | 8.4 (2906 reviews) ✓ Verified | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | 8.5 (3188 reviews) ✓ Verified | Not enough data | 
| **Document & Content Mgmt.** | Not enough data | 8.1 (3206 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | Not enough data | 8.7 (3686 reviews) ✓ Verified | Not enough data | 
| **Output Document Generation** | Not enough data | 8.1 (3032 reviews) | Not enough data | 

#### Integration

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.5 (2615 reviews) ✓ Verified | Not enough data | 
| **Integration APIs** | Not enough data | 8.5 (3108 reviews) ✓ Verified | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | 8.5 (2920 reviews) ✓ Verified | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (901 reviews) | Not enough data | 

#### Agentic AI - CRM

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (295 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.0 (253 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.3 (273 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.1 (238 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.1 (243 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.2 (265 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.3 (262 reviews) | Not enough data | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Reports

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | Not enough data | 

#### Self Service 

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | Not enough data | 

#### Building Reports

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.5/10 | 1908 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Ticket and Case Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Ticket creation user experience** | 8.6 (1105 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Ticket response user experience** | 8.8 (1126 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow** | 8.7 (1103 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Response Automation** | 8.6 (1154 reviews) ✓ Verified | Not enough data | Not enough data | 
| **SLA Management** | 8.3 (682 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Attachments/Screencasts** | 8.8 (1139 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Ticket Collaboration** | 8.8 (1064 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer and Contacts Database** | 8.6 (966 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | 8.3 (249 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.2 (250 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.8 (62 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.3 (62 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.9 (62 reviews) | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customer Portal** | 8.8 (895 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Email to Case** | 8.8 (1095 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Chat/Live Support** | 9.4 (1271 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Social Integration** | 8.3 (813 reviews) | Not enough data | Not enough data | 
| **Voice** | 7.6 (525 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Mobile User Support** | 8.1 (723 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customization ** | 8.2 (1270 reviews) ✓ Verified | Not enough data | Not enough data | 
| **User, Role, and Access Management** | 8.7 (826 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Integration** | 8.7 (791 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Reporting** | 8.1 (1019 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dashboards** | 8.2 (1019 reviews) ✓ Verified | Not enough data | Not enough data | 

### Account Data Management

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | 8.6/10 | 848 |

#### Lead Intelligence

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Market Insights ** | Not enough data | Not enough data | 8.6 (419 reviews) | 
| **Account-level Insights ** | Not enough data | Not enough data | 8.7 (483 reviews) | 
| **Lead Analysis ** | Not enough data | Not enough data | 8.7 (462 reviews) | 

#### Lead Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Segmentation ** | Not enough data | Not enough data | 8.8 (436 reviews) | 
| **Predictive Scoring ** | Not enough data | Not enough data | 8.6 (402 reviews) | 
| **Account Identification ** | Not enough data | Not enough data | 8.9 (464 reviews) | 

#### Marketing Campaigns

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Omni-Channel Tracking ** | Not enough data | Not enough data | 8.7 (399 reviews) | 
| **Revenue Planning ** | Not enough data | Not enough data | 8.6 (345 reviews) | 
| **Media Attribution ** | Not enough data | Not enough data | 8.6 (345 reviews) | 
| **Opportunity Timeline ** | Not enough data | Not enough data | 8.8 (406 reviews) | 
| **Customization ** | Not enough data | Not enough data | 8.9 (481 reviews) | 

#### Campaign Execution

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Website Personalization ** | Not enough data | Not enough data | 8.3 (218 reviews) | 
| **Prioritized Accounts ** | Not enough data | Not enough data | 8.9 (461 reviews) | 
| **Trending Accounts ** | Not enough data | Not enough data | 8.9 (433 reviews) | 
| **Email Campaigns ** | Not enough data | Not enough data | 9.2 (516 reviews) | 

#### Agentic AI - Account Data Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (10 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.2 (10 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.8 (10 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.2 (10 reviews) | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.4/10 | 562 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Messenger

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Sequencing** | 8.8 (383 reviews) ✓ Verified | Not enough data | Not enough data | 
| **AI** | 8.1 (363 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Live Chat** | 9.3 (478 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customization Interface** | 8.5 (327 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Channels

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Social Media** | 8.0 (293 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Website** | 9.0 (438 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Text Message (SMS)** | 7.9 (207 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Voice Assistants** | 7.3 (121 reviews) | Not enough data | Not enough data | 
| **Other** | 8.1 (229 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Customers

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Targeting** | 8.8 (428 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Profiles** | 8.6 (432 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Analytics** | 8.2 (436 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lead Gathering** | 8.3 (387 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Sales Conversion** | 8.2 (379 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Agentic AI - Conversational Marketing

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Clari** | N/A | N/A |

#### Cartography

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Map Design** | Not enough data | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | Not enough data | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | Not enough data | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | Not enough data | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Predictive Analysis** | Not enough data | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | Not enough data | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | Not enough data | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | Not enough data | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Data Transformation** | Not enough data | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | Not enough data | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | Not enough data | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Lead Generation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 426 |
| **Clari** | 8.5/10 | 596 |

#### Lead Facilitation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customer-facing Chatbot** | Not enough data | 8.6 (273 reviews) | 7.6 (296 reviews) ✓ Verified | 
| **Lead Qualification** | Not enough data | 8.8 (298 reviews) | 7.9 (325 reviews) ✓ Verified | 
| **Lead Follow-up** | Not enough data | 8.8 (321 reviews) | 7.9 (323 reviews) ✓ Verified | 
| **Meeting Scheduling ** | Not enough data | 8.7 (293 reviews) | 7.7 (310 reviews) ✓ Verified | 

#### Organization

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Opportunity and Pipeline Management ** | Not enough data | 9.0 (356 reviews) | 9.1 (510 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 8.8 (349 reviews) | 8.8 (471 reviews) ✓ Verified | 
| **Integrations / APIs** | Not enough data | 8.8 (344 reviews) | 8.7 (434 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Coaching ** | Not enough data | 8.4 (287 reviews) | 8.3 (406 reviews) ✓ Verified | 
| **Peformance Tracking** | Not enough data | 8.8 (311 reviews) | 8.9 (479 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **ROI Forecasting ** | Not enough data | 8.5 (285 reviews) | 8.4 (382 reviews) ✓ Verified | 
| **Sales Forecasting ** | Not enough data | 8.8 (303 reviews) | 9.2 (501 reviews) ✓ Verified | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (126 reviews) | 7.1 (113 reviews) | 
| **AI Text Summarization** | Not enough data | 8.5 (125 reviews) | 7.1 (112 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (32 reviews) | 9.0 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (31 reviews) | 9.1 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (28 reviews) | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 9.1 (27 reviews) | 9.0 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.3 (28 reviews) | 9.1 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (28 reviews) | 8.8 (13 reviews) | 
| **Decision Making** | Not enough data | 9.3 (30 reviews) | 9.1 (13 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 618 |
| **Clari** | 8.5/10 | 1140 |

#### Integrated Workflows

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Task Management** | Not enough data | 8.7 (521 reviews) | 9.0 (874 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.5 (510 reviews) | 9.4 (1062 reviews) | 
| **Calls and Voice** | Not enough data | 8.1 (465 reviews) | 8.6 (735 reviews) | 
| **Other Outreach Options ** | Not enough data | 8.1 (459 reviews) | 8.8 (695 reviews) | 
| **CRM Integration** | Not enough data | 8.8 (524 reviews) | 9.4 (979 reviews) | 
| **Calendar** | Not enough data | 8.4 (467 reviews) | 9.0 (534 reviews) | 
| **Shared Records** | Not enough data | 8.6 (480 reviews) | 8.6 (413 reviews) | 

#### Repeatability and Reportability

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Content Management** | Not enough data | 8.4 (481 reviews) | 8.9 (806 reviews) | 
| **Workflow Management** | Not enough data | 8.7 (500 reviews) | 9.1 (913 reviews) | 
| **Workflow Performance** | Not enough data | 8.7 (497 reviews) | 9.1 (869 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.3 (481 reviews) | 8.6 (648 reviews) | 
| **Gamification** | Not enough data | 7.8 (414 reviews) | 8.1 (363 reviews) | 

#### AI and Automation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Lead Prioritization** | Not enough data | 8.5 (462 reviews) | 8.4 (390 reviews) | 
| **Lead Scoring** | Not enough data | 8.4 (469 reviews) | 8.3 (376 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.3 (426 reviews) | 8.5 (408 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.0 (430 reviews) | 8.1 (352 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (415 reviews) | 8.2 (351 reviews) | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (268 reviews) | 7.0 (138 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (87 reviews) | 8.3 (22 reviews) | 
| **Multi-step Planning** | Not enough data | 8.5 (88 reviews) | 8.1 (22 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (86 reviews) | 8.4 (22 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (87 reviews) | 8.2 (22 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (87 reviews) | 7.9 (22 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (87 reviews) | 8.1 (22 reviews) | 
| **Decision Making** | Not enough data | 8.5 (87 reviews) | 8.0 (23 reviews) | 

### Digital Adoption Platform

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.7/10 | 229 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### User Analysis

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Survey Implementation** | 8.6 (140 reviews) | Not enough data | Not enough data | 
| **Data Analysis** | 8.4 (157 reviews) | Not enough data | Not enough data | 

#### User Support

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **User Segmentation** | 9.1 (167 reviews) | Not enough data | Not enough data | 
| **Multi-Language Support** | 8.1 (119 reviews) | Not enough data | Not enough data | 
| **Behavior-responsive Messaging** | 8.8 (151 reviews) | Not enough data | Not enough data | 

#### Walkthrough Type

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Audio-visual Walkthroughs** | 8.9 (136 reviews) | Not enough data | Not enough data | 
| **Text Bubble Walkthroughs** | 9.0 (146 reviews) | Not enough data | Not enough data | 

#### Platform Basics - Digital Adoption Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | Not enough data | 
| **Communications** | Not enough data | Not enough data | Not enough data | 

#### Analytics - Digital Adoption Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Analytics** | Not enough data | Not enough data | Not enough data | 

#### Functions - Digital Adoption Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customer self-service** | Not enough data | Not enough data | Not enough data | 
| **In-app guidance** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Digital Adoption Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Clari** | 7.0/10 | 154 |

#### Call Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Call Recording** | Not enough data | 8.7 (132 reviews) | 9.2 (147 reviews) | 
| **Machine Learning** | Not enough data | 8.6 (136 reviews) | 8.2 (128 reviews) | 
| **Call Analysis** | Not enough data | 8.7 (132 reviews) | 8.7 (141 reviews) | 
| **Lead Qualification** | Not enough data | 8.9 (133 reviews) | 7.7 (104 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customer Scoring** | Not enough data | 8.7 (141 reviews) | 8.1 (106 reviews) | 
| **Speech-to-Text** | Not enough data | 8.7 (125 reviews) | 7.8 (141 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 8.3 (59 reviews) | 7.8 (30 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 6.7 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (14 reviews) | 6.3 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 9.3 (14 reviews) | 6.7 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 9.2 (14 reviews) | 6.3 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (13 reviews) | 6.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (14 reviews) | 6.3 (5 reviews) | 
| **Decision Making** | Not enough data | 9.0 (14 reviews) | 6.3 (5 reviews) | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.6/10 | 260 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Channels

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Multi-Channel Coverage** | 8.8 (230 reviews) | Not enough data | Not enough data | 
| **Open Listening** | 8.3 (219 reviews) | Not enough data | Not enough data | 
| **Physical Media** | Feature Not Available | Not enough data | Not enough data | 

#### Design

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Communications Strategy Development** | Feature Not Available | Not enough data | Not enough data | 
| **Create Content** | Feature Not Available | Not enough data | Not enough data | 
| **Personalization** | 8.7 (231 reviews) | Not enough data | Not enough data | 
| **Inbound Identification** | 8.7 (223 reviews) | Not enough data | Not enough data | 
| **Regulatory Compliance** | 8.6 (216 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.3 (86 reviews) | Not enough data | Not enough data | 

### Shared Inbox

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.3/10 | 140 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Productivity Tools

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Notes** | 8.8 (129 reviews) | Not enough data | Not enough data | 
| **Internal Discussion** | 8.3 (126 reviews) | Not enough data | Not enough data | 
| **Assignments and Tasks** | 8.2 (121 reviews) | Not enough data | Not enough data | 
| **Workflows** | 8.7 (124 reviews) | Not enough data | Not enough data | 
| **Templates** | 8.8 (124 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.5 (124 reviews) | Not enough data | Not enough data | 
| **Tagging System** | 8.7 (125 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Trends** | 8.2 (111 reviews) | Not enough data | Not enough data | 
| **Performance Tracking** | 8.2 (120 reviews) | Not enough data | Not enough data | 
| **Email Tracking** | 8.2 (120 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Shared Inbox

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.7 (27 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.7 (27 reviews) | Not enough data | Not enough data | 

### Customer Revenue Optimization

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | 7.6/10 | 210 |

#### Sales Team

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Flexible Sales Process** | Not enough data | Not enough data | 8.3 (183 reviews) | 
| **Training Mode** | Not enough data | Not enough data | 7.3 (163 reviews) | 
| **Playbooks** | Not enough data | Not enough data | 7.1 (164 reviews) | 

#### Intelligence

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Opportunity Identification** | Not enough data | Not enough data | 8.1 (177 reviews) | 
| **Zero-touch Renewals** | Not enough data | Not enough data | Feature Not Available | 
| **Smart Content** | Not enough data | Not enough data | 7.5 (165 reviews) | 

#### Mapping

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Multiple Org Charts** | Not enough data | Not enough data | Feature Not Available | 
| **Stakeholder Roles** | Not enough data | Not enough data | 7.3 (163 reviews) | 

#### Agentic AI - Customer Revenue Optimization

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.2/10 | 96 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Responses

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Personalization** | 9.1 (84 reviews) | Not enough data | Not enough data | 
| **Route To Human** | 9.0 (88 reviews) | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | 9.0 (84 reviews) | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Sales Follow-Up** | 7.7 (61 reviews) | Not enough data | Not enough data | 
| **Customer Interaction Automation** | 8.7 (63 reviews) | Not enough data | Not enough data | 
| **Lead Generation** | Feature Not Available | Not enough data | Not enough data | 
| **Document Processing** | 8.1 (63 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | 8.7 (63 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Conversation Editor** | 9.1 (81 reviews) | Not enough data | Not enough data | 
| **Integration** | 8.8 (83 reviews) | Not enough data | Not enough data | 
| **Human-In-The-Loop** | 9.1 (84 reviews) | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Independent Decision Making** | 8.5 (65 reviews) | Not enough data | Not enough data | 
| **Adaptive Responses** | 8.6 (65 reviews) | Not enough data | Not enough data | 
| **Task Execution** | 8.4 (64 reviews) | Not enough data | Not enough data | 
| **Problem Solving** | 8.7 (67 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.9 (51 reviews) | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.8/10 | 711 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Responses

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customization** | 8.8 (600 reviews) | Not enough data | Not enough data | 
| **Control** | 8.8 (589 reviews) | Not enough data | Not enough data | 
| **Route To Human** | 9.0 (591 reviews) | Not enough data | Not enough data | 
| **Menu bars** | 8.8 (559 reviews) | Not enough data | Not enough data | 
| **Drip sequences** | 8.6 (479 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Live chat** | 9.5 (620 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.9 (585 reviews) | Not enough data | Not enough data | 
| **Branding** | 8.8 (579 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.7 (564 reviews) | Not enough data | Not enough data | 
| **A/B testing** | 8.3 (420 reviews) | Not enough data | Not enough data | 
| **Role-based access** | 8.9 (529 reviews) | Not enough data | Not enough data | 
| **Collection of information** | 8.8 (584 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.4 (143 reviews) | Not enough data | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.7/10 | 1235 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Conversational Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Personalization** | 8.7 (1059 reviews) | Not enough data | Not enough data | 
| **Omnichannel** | 8.7 (839 reviews) | Not enough data | Not enough data | 
| **Contextual Engagement** | 8.7 (858 reviews) | Not enough data | Not enough data | 
| **Proactive Engagement** | 9.0 (779 reviews) | Not enough data | Not enough data | 

#### Support Automation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Intelligent Routing** | 8.6 (859 reviews) | Not enough data | Not enough data | 
| **Seamless Escalation** | 8.7 (902 reviews) | Not enough data | Not enough data | 
| **Transcripts** | 8.5 (520 reviews) | Not enough data | Not enough data | 
| **Self-Serve Support** | 8.9 (816 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.4 (156 reviews) | Not enough data | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 83 |
| **Clari** | 7.7/10 | 568 |

#### Revenue Sourcing and Forecasting

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Revenue History** | Not enough data | 8.7 (67 reviews) | 8.2 (424 reviews) | 
| **Pipeline Management** | Not enough data | 8.6 (70 reviews) | 9.0 (486 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.9 (70 reviews) | 8.4 (482 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.6 (64 reviews) | 7.7 (407 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (67 reviews) | 8.0 (410 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.4 (59 reviews) | 8.1 (388 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.2 (59 reviews) | 8.1 (359 reviews) | 

#### CRM Data Enrichment

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Calendar Sync** | Not enough data | 8.1 (65 reviews) | 7.6 (404 reviews) | 
| **Email Activity Capture** | Not enough data | 8.5 (63 reviews) | 7.6 (415 reviews) | 
| **Conversation Intelligence** | Not enough data | 8.2 (60 reviews) | 7.2 (385 reviews) | 
| **Marketing Leads** | Not enough data | 8.2 (66 reviews) | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.5 (57 reviews) | 7.1 (309 reviews) | 

#### Account Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.3 (64 reviews) | 7.1 (362 reviews) | 
| **Account optimization** | Not enough data | 8.1 (64 reviews) | 7.4 (364 reviews) | 
| **Historical Patterns** | Not enough data | 8.1 (61 reviews) | 7.7 (393 reviews) | 
| **Rep Performance** | Not enough data | 8.3 (60 reviews) | 8.2 (420 reviews) | 
| **Account Engagement** | Not enough data | 8.7 (57 reviews) | 7.8 (338 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.4 (57 reviews) | 7.5 (338 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (23 reviews) | 6.8 (54 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (24 reviews) | 7.8 (61 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (22 reviews) | 7.3 (54 reviews) | 
| **Proactive Assistance** | Not enough data | 8.2 (22 reviews) | 7.2 (56 reviews) | 
| **Decision Making** | Not enough data | 8.4 (24 reviews) | 7.4 (52 reviews) | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Clari** | N/A | N/A |

#### Territory Mapping

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Custom Territory Mapping** | Not enough data | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | Not enough data | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | Not enough data | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Lead Priority** | Not enough data | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | Not enough data | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | Not enough data | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Gamification** | Not enough data | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | Not enough data | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | Not enough data | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Video and Interactive Media** | Not enough data | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | Not enough data | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | Not enough data | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Clari** | 8.2/10 | 99 |

#### Integrations

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **MS Teams Integration** | Not enough data | 8.1 (158 reviews) | 7.3 (87 reviews) | 
| **Email Integration** | Not enough data | 8.6 (160 reviews) | 8.7 (96 reviews) | 
| **Zoom Integration** | Not enough data | 8.1 (159 reviews) | 8.2 (88 reviews) | 
| **Google Meet Integration** | Not enough data | 8.1 (158 reviews) | 7.9 (87 reviews) | 
| **Salesforce Integration** | Not enough data | 8.8 (161 reviews) | 9.1 (92 reviews) | 

#### Branding & Customizatio

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Custom Booking Page** | Not enough data | 8.1 (153 reviews) | 8.5 (88 reviews) | 
| **Personalized Links** | Not enough data | 8.2 (157 reviews) | 8.6 (91 reviews) | 
| **Personalized Web Embed** | Not enough data | 8.3 (156 reviews) | 8.2 (89 reviews) | 

#### Automatic Rules & Configurations

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Set Working Hours** | Not enough data | 8.4 (157 reviews) | 8.2 (89 reviews) | 
| **Automatic Updates** | Not enough data | 8.3 (157 reviews) | 8.4 (91 reviews) | 
| **Buffer Times** | Not enough data | 8.1 (159 reviews) | 8.1 (89 reviews) | 

#### Agentic AI - Business Scheduling

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (34 reviews) | 7.5 (8 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (35 reviews) | 8.1 (8 reviews) | 

### Customer Service Automation

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.4/10 | 244 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Customer Support

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Text** | 8.6 (202 reviews) | Not enough data | Not enough data | 
| **Speech** | 7.4 (185 reviews) | Not enough data | Not enough data | 
| **Knowledge Base** | 9.0 (214 reviews) | Not enough data | Not enough data | 

#### Automation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Ticket Resolution** | 8.4 (211 reviews) | Not enough data | Not enough data | 
| **Customization** | 8.3 (208 reviews) | Not enough data | Not enough data | 
| **Intelligent Routing** | 8.5 (198 reviews) | Not enough data | Not enough data | 

#### Artificial Intelligence

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Learning** | 8.5 (201 reviews) | Not enough data | Not enough data | 
| **Language** | 8.6 (193 reviews) | Not enough data | Not enough data | 
| **Conversational AI** | 8.5 (205 reviews) | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.6/10 | 1837 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | 8.3 (297 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 8.3 (295 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Feature Not Available | Not enough data | Not enough data | 

#### Communication

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Pop-up Chat** | 9.2 (1445 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Notifications** | 8.9 (1454 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Targeted Emails** | 8.7 (1194 reviews) ✓ Verified | Not enough data | Not enough data | 
| **In-App Messaging** | 9.1 (1359 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Co-Browsing** | 8.2 (595 reviews) | Not enough data | Not enough data | 

####  Internal Use

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customization ** | 8.2 (1270 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Conversation Archiving** | 8.7 (1095 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Lead Development** | 8.2 (1043 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Knowledge Base** | 8.7 (1252 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Team Inbox ** | 8.9 (1321 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Customer Profiles** | 8.6 (1289 reviews) ✓ Verified | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 8.2/10 | 760 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Summarization** | 8.2 (95 reviews) | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Knowledge Base** | 9.0 (663 reviews) | Not enough data | Not enough data | 
| **Searchable Articles** | 8.9 (658 reviews) | Not enough data | Not enough data | 
| **Community Forums** | Feature Not Available | Not enough data | Not enough data | 
| **Mobile Optimization** | 8.2 (493 reviews) | Not enough data | Not enough data | 
| **Personalization** | 8.4 (542 reviews) | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Branding** | 8.7 (534 reviews) | Not enough data | Not enough data | 
| **Automation** | 8.8 (545 reviews) | Not enough data | Not enough data | 
| **Artificial Intelligence** | 8.4 (486 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.6 (527 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.4 (47 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.9 (47 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.5 (48 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.9 (50 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 8.1 (51 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.5 (48 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.6 (48 reviews) | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 9.1/10 | 99 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | Not enough data | 

#### Process

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Mentions** | 9.3 (89 reviews) | Not enough data | Not enough data | 
| **Tickets** | 9.0 (87 reviews) | Not enough data | Not enough data | 
| **Macros** | 9.6 (90 reviews) | Not enough data | Not enough data | 

#### Channels

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Email** | 9.4 (90 reviews) | Not enough data | Not enough data | 
| **Social** | 8.8 (88 reviews) | Not enough data | Not enough data | 
| **Live Chat** | 9.5 (92 reviews) | Not enough data | Not enough data | 
| **Phone** | 8.4 (82 reviews) | Not enough data | Not enough data | 
| **Text** | 8.8 (84 reviews) | Not enough data | Not enough data | 

#### Insight

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Surveys** | 9.1 (86 reviews) | Not enough data | Not enough data | 
| **Reporting** | 9.2 (88 reviews) | Not enough data | Not enough data | 
| **Visitor Activity** | 8.8 (83 reviews) | Not enough data | Not enough data | 
| **Help Desk** | 9.3 (83 reviews) | Not enough data | Not enough data | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 7.2/10 | 17 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.4 (17 reviews) | Not enough data | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 196 |
| **Clari** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Account Scoring** | Not enough data | 8.5 (173 reviews) | Not enough data | 
| **Revenue Planning** | Not enough data | 8.5 (162 reviews) | Not enough data | 
| **Account Segmentation** | Not enough data | 8.5 (167 reviews) | Not enough data | 
| **Sales Performance** | Not enough data | 8.6 (169 reviews) | Not enough data | 
| **Sales Forecasting** | Not enough data | 8.7 (171 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | Not enough data | 8.2 (162 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Territory Management** | Not enough data | 8.6 (164 reviews) | Not enough data | 
| **Territory Planning** | Not enough data | 8.5 (170 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Quota Management** | Not enough data | 8.4 (166 reviews) | Not enough data | 
| **Capacity Management** | Not enough data | 8.4 (174 reviews) | Not enough data | 
| **Quota Planning** | Not enough data | 8.4 (166 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (56 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 8.6 (55 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 513 |
| **Clari** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (54 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.2 (53 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 7.9 (54 reviews) | Not enough data | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | Not enough data | 

#### Attribution

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Lead Opportunity** | Not enough data | 8.9 (452 reviews) | Not enough data | 
| **Lead Assignment** | Not enough data | 8.9 (458 reviews) | Not enough data | 
| **Pipeline Acceleration** | Not enough data | 8.6 (433 reviews) | Not enough data | 

#### Discovery

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Lead Management** | Not enough data | 8.9 (462 reviews) | Not enough data | 
| **Scoring/Ranking** | Not enough data | 8.6 (452 reviews) | Not enough data | 
| **Lead Context** | Not enough data | 8.6 (429 reviews) | Not enough data | 

#### Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Conversion Viability** | Not enough data | 8.5 (417 reviews) | Not enough data | 
| **Workflow** | Not enough data | 8.6 (438 reviews) | Not enough data | 

#### Platform

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Data Synchronization** | Not enough data | 8.6 (428 reviews) | Not enough data | 
| **Analysis** | Not enough data | 8.6 (429 reviews) | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | 8.4/10 | 7 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (7 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (7 reviews) | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 684 |
| **Clari** | 8.1/10 | 429 |

#### Agentic AI - Sales Performance Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (68 reviews) | 7.7 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.7 (68 reviews) | 7.7 (25 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (69 reviews) | 7.7 (25 reviews) | 

#### Incentives

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Badges** | Not enough data | 8.2 (432 reviews) | 7.2 (112 reviews) | 
| **Triggers** | Not enough data | 8.4 (495 reviews) | 8.2 (261 reviews) | 
| **Commission Calculator** | Not enough data | 8.0 (429 reviews) | 6.8 (117 reviews) | 
| **Leaderboards** | Not enough data | 8.6 (507 reviews) | 7.6 (113 reviews) | 

#### Personalization

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Profiles** | Not enough data | 8.6 (477 reviews) | 8.4 (271 reviews) | 
| **Custom Reports** | Not enough data | 8.8 (555 reviews) | 8.6 (287 reviews) | 
| **Dashboards** | Not enough data | 8.9 (588 reviews) | 8.9 (350 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (531 reviews) | 8.5 (256 reviews) | 

#### Administrative

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Integration** | Not enough data | 8.7 (558 reviews) | 9.0 (335 reviews) | 
| **Employee Structure** | Not enough data | 8.5 (521 reviews) | 8.7 (274 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.4 (502 reviews) | 8.7 (285 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Clari** | 8.1/10 | 1689 |

#### Agentic AI - Email Tracking

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (62 reviews) | 7.0 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 8.4 (60 reviews) | 6.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (60 reviews) | 7.3 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (62 reviews) | 7.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.4 (61 reviews) | 6.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (60 reviews) | 7.2 (10 reviews) | 
| **Decision Making** | Not enough data | 8.4 (63 reviews) | 7.5 (10 reviews) | 

#### Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Open Rates** | Not enough data | 8.3 (569 reviews) | 9.2 (1447 reviews) | 
| **Link Activity** | Not enough data | 8.4 (576 reviews) | 9.1 (1445 reviews) | 
| **Attachment Activity** | Not enough data | 8.3 (590 reviews) | 9.0 (1354 reviews) | 

#### Customizations

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Email Platform Integration** | Not enough data | 8.7 (623 reviews) | 9.3 (1517 reviews) | 
| **Email Scheduling** | Not enough data | 8.5 (592 reviews) | 9.3 (1468 reviews) | 
| **Notifications** | Not enough data | 8.6 (625 reviews) | 9.2 (1460 reviews) | 
| **Email Categorization** | Not enough data | 8.4 (570 reviews) | 9.1 (1209 reviews) | 
| **Templates** | Not enough data | 8.4 (598 reviews) | 9.2 (1518 reviews) | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (289 reviews) | 7.2 (168 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |
| **Clari** | 8.1/10 | 1572 |

#### Agentic AI - Sales Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (77 reviews) | 7.4 (33 reviews) | 
| **Cross-system Integration** | Not enough data | 8.6 (78 reviews) | 7.9 (33 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (77 reviews) | 7.6 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (76 reviews) | 7.4 (32 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (77 reviews) | 7.3 (33 reviews) | 

#### Data Sourcing

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (966 reviews) | 8.3 (1132 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (996 reviews) | 8.1 (1168 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.4 (898 reviews) | 8.1 (1118 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.7 (1027 reviews) | 8.7 (1335 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (958 reviews) | 8.4 (1146 reviews) | 

#### Predictive Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Lead Scoring** | Not enough data | 8.4 (944 reviews) | 7.7 (1072 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.6 (958 reviews) | 8.3 (1235 reviews) | 
| **Risk Analysis** | Not enough data | 8.1 (851 reviews) | 7.9 (1120 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (892 reviews) | 8.9 (1267 reviews) | 

#### Sales Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (982 reviews) | 9.0 (1320 reviews) | 
| **Sales Gamification** | Not enough data | 8.1 (853 reviews) | Feature Not Available | 
| **Account-Based Analytics** | Not enough data | 8.6 (976 reviews) | 8.3 (1169 reviews) | 
| **Activity Tracking** | Not enough data | 8.8 (1045 reviews) | 8.5 (1294 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Clari** | 8.4/10 | 1004 |

#### Agentic AI - Outbound Call Tracking

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.6 (38 reviews) | 6.7 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (39 reviews) | 7.0 (9 reviews) | 

#### Calling

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Record Calls** | Not enough data | 8.5 (185 reviews) | 8.7 (611 reviews) | 
| **Generate Location** | Not enough data | 8.4 (176 reviews) | 8.7 (604 reviews) | 
| **Call Types** | Not enough data | 8.7 (185 reviews) | 8.9 (673 reviews) | 
| **Click-to-Call** | Not enough data | 8.7 (183 reviews) | 8.9 (692 reviews) | 
| **Auto Dialer** | Not enough data | 8.6 (44 reviews) | 7.5 (12 reviews) | 

#### Contacts

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Personalization** | Not enough data | 8.8 (176 reviews) | 9.0 (768 reviews) | 
| **Information Locater** | Not enough data | 8.7 (179 reviews) | 8.8 (665 reviews) | 
| **Record Prospect Data** | Not enough data | 8.7 (181 reviews) | 8.9 (684 reviews) | 

#### Insights

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Notes** | Not enough data | 9.1 (189 reviews) | 9.1 (735 reviews) | 
| **Daily Summary** | Not enough data | 8.9 (182 reviews) | 9.0 (723 reviews) | 
| **Automated Voicemails** | Not enough data | 8.3 (178 reviews) | 8.5 (496 reviews) | 
| **Automated Emails** | Not enough data | 8.5 (188 reviews) | 9.3 (763 reviews) | 
| **Sorts Prospects** | Not enough data | 8.4 (182 reviews) | 8.8 (591 reviews) | 
| **Automated Note Taking** | Not enough data | 8.7 (38 reviews) | 7.2 (10 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Clari** | 8.4/10 | 129 |

#### Agentic AI - Sales Coaching

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | 9.0 (20 reviews) | 8.1 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (20 reviews) | 8.1 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 9.1 (20 reviews) | 8.1 (9 reviews) | 
| **Decision Making** | Not enough data | 9.2 (20 reviews) | 8.5 (8 reviews) | 

#### Training

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | 8.8 (255 reviews) | 8.3 (101 reviews) | 
| **Coaching Materials** | Not enough data | 8.8 (247 reviews) | 8.3 (102 reviews) | 
| **Playbook Creation** | Not enough data | 8.5 (207 reviews) | 8.1 (93 reviews) | 
| **Video Record** | Not enough data | 8.5 (242 reviews) | 8.8 (117 reviews) | 

#### Feedback

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Review** | Not enough data | 8.8 (236 reviews) | 8.8 (108 reviews) | 
| **Scorecard** | Not enough data | 8.6 (232 reviews) | 8.3 (90 reviews) | 
| **Coaching Card** | Not enough data | 8.6 (213 reviews) | 8.2 (89 reviews) | 
| **Leaderboard** | Not enough data | 8.6 (200 reviews) | 8.3 (85 reviews) | 
| **Real-Time Updates** | Not enough data | 8.8 (225 reviews) | 8.4 (95 reviews) | 
| **Notifications** | Not enough data | 8.9 (226 reviews) | 8.4 (93 reviews) | 
| **Competition** | Not enough data | 8.7 (198 reviews) | 8.3 (84 reviews) | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | 7.6 (70 reviews) | 7.4 (30 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Clari** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Content Import** | Not enough data | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | Not enough data | 8.1 (342 reviews) | Not enough data | 
| **Templates** | Not enough data | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | Not enough data | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | Not enough data | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | Not enough data | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | Not enough data | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | Not enough data | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Sales Training ** | Not enough data | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | Not enough data | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | Not enough data | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Cross-Functional Alignment** | Not enough data | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | Not enough data | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 10.0/10 | 8 |
| **Clari** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | 10.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **CRM Data Enrichment** | Not enough data | 10.0 (6 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | 9.7 (5 reviews) | Not enough data | 
| **Customer Data Capture** | Not enough data | 10.0 (6 reviews) | Not enough data | 

### Conversational Interface Agents

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Natural Language Interaction - Conversational Interface Agents 

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Natural Language Query Understanding** | Not enough data | Not enough data | Not enough data | 
| **Multi-Turn Conversation Management** | Not enough data | Not enough data | Not enough data | 
| **Voice & Text Interface Support** | Not enough data | Not enough data | Not enough data | 

#### Intent & Action Handling - Conversational Interface Agents 

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Data Retrieval from Connected Systems** | Not enough data | Not enough data | Not enough data | 
| **Intent Recognition & Mapping** | Not enough data | Not enough data | Not enough data | 
| **Action & Workflow Triggering** | Not enough data | Not enough data | Not enough data | 

#### Context & Personalization - Conversational Interface Agents 

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Conversation Context Persistence** | Not enough data | Not enough data | Not enough data | 
| **User Identity & Permission Awareness** | Not enough data | Not enough data | Not enough data | 

#### Enterprise Integration & Deployment - Conversational Interface Agents 

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Enterprise Application Integrations** | Not enough data | Not enough data | Not enough data | 
| **Security & Access Controls** | Not enough data | Not enough data | Not enough data | 

### Predictive Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Statistical Tool

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Scripting** | Not enough data | Not enough data | Not enough data | 
| **Data Mining** | Not enough data | Not enough data | Not enough data | 
| **Algorithms** | Not enough data | Not enough data | Not enough data | 

#### Data Analysis

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Analysis** | Not enough data | Not enough data | Not enough data | 
| **Data Interaction** | Not enough data | Not enough data | Not enough data | 

#### Decision Making

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Modeling** | Not enough data | Not enough data | Not enough data | 
| **Data Visualizations** | Not enough data | Not enough data | Not enough data | 
| **Report Generation** | Not enough data | Not enough data | Not enough data | 
| **Data Unification** | Not enough data | Not enough data | Not enough data | 

#### Generative AI

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Fin** | 7.9/10 | 271 |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Automated Ticket Resolution** | 7.9 (197 reviews) | Not enough data | Not enough data | 
| **Contextual Response Generation** | 7.9 (205 reviews) | Not enough data | Not enough data | 
| **Sentiment Analysis** | 7.8 (167 reviews) | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | 8.5 (195 reviews) | Not enough data | Not enough data | 
| **Multilingual Support** | 8.0 (161 reviews) | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Proactive Customer Outreach** | 7.5 (158 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | 7.9 (161 reviews) | Not enough data | Not enough data | 
| **Escalation Handling** | 7.9 (175 reviews) | Not enough data | Not enough data | 
| **Workflow Optimization** | 8.6 (203 reviews) | Not enough data | Not enough data | 

#### Automation

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Customer Interaction Automation** | 8.4 (201 reviews) | Not enough data | Not enough data | 
| **Feedback Collection** | 7.9 (165 reviews) | Not enough data | Not enough data | 
| **Document Processing** | 7.2 (156 reviews) | Not enough data | Not enough data | 

#### Autonomy

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Independent Decision Making** | 7.6 (162 reviews) | Not enough data | Not enough data | 
| **Adaptive Responses** | 7.7 (165 reviews) | Not enough data | Not enough data | 
| **Task Execution** | 7.3 (163 reviews) | Not enough data | Not enough data | 
| **Problem Solving** | 7.7 (166 reviews) | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Fin** | N/A | N/A |
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Clari** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Fin (15):** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation), [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Shared Inbox Software](https://www.g2.com/categories/shared-inbox), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Chatbots Software](https://www.g2.com/categories/chatbots), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Help Desk Software](https://www.g2.com/categories/help-desk), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Conversational Interface Agents Software](https://www.g2.com/categories/conversational-interface-agents)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (17):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)

**Unique to Clari (15):** [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Customer Revenue Optimization (CRO) Software](https://www.g2.com/categories/customer-revenue-optimization), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Account Data Management Software](https://www.g2.com/categories/account-data-management), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Predictive Analytics Software](https://www.g2.com/categories/predictive-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Fin | Agentforce Sales (formerly Salesforce Sales Cloud) | Clari | 
|---|---|---|---|
| **Small-Business** | 58.3% | 20.6% | 11.1% | 
| **Mid-Market** | 37.3% | 46.0% | 47.2% | 
| **Enterprise** | 4.4% | 33.4% | 41.7% | 

### By Industry

#### Fin

- **Computer Software:** 26.6%
- **Information Technology and Services:** 13.2%
- **Financial Services:** 7.2%
- **Internet:** 4.9%
- **Marketing and Advertising:** 4.7%
- **Consumer Services:** 4.3%
- **Education Management:** 2.0%
- **Health, Wellness and Fitness:** 1.5%
- **Hospital & Health Care:** 1.4%
- **E-Learning:** 1.3%
- **Other:** 33.0%

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Clari

- **Computer Software:** 27.7%
- **Information Technology and Services:** 20.8%
- **Marketing and Advertising:** 6.2%
- **Computer & Network Security:** 4.1%
- **Financial Services:** 3.5%
- **Internet:** 2.9%
- **Education Management:** 2.9%
- **Higher Education:** 2.0%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.8%
- **Other:** 26.3%

---
## Alternatives

### Alternatives to Fin

- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews)
- [Front](https://www.g2.com/products/front/reviews) — 4.7/5 stars (2466 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [Gorgias](https://www.g2.com/products/gorgias/reviews) — 4.6/5 stars (560 reviews)
- [LivePerson](https://www.g2.com/products/liveperson/reviews) — 4.3/5 stars (207 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2914 reviews)
- [Gladly](https://www.g2.com/products/gladly/reviews) — 4.7/5 stars (1111 reviews)

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9652 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (222 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

### Alternatives to Clari

- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6650 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Terret.ai](https://www.g2.com/products/terret-ai/reviews) — 4.4/5 stars (615 reviews)
- [Revenue Grid](https://www.g2.com/products/revenue-grid/reviews) — 4.6/5 stars (574 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Weflow](https://www.g2.com/products/weflow/reviews) — 4.6/5 stars (116 reviews)
- [Scratchpad](https://www.g2.com/products/scratchpad/reviews) — 4.8/5 stars (1493 reviews)
- [InsideSales](https://www.g2.com/products/insidesales/reviews) — 4.5/5 stars (618 reviews)

---
## Top Discussions

### Fin

- Title: [What is Intercom used for?](https://www.g2.com/discussions/what-is-intercom-used-for) — 3 comments
  > **Top comment:** "for sending emails to our correspondents and monitoring our calls"
- Title: [Does intercom have live chat?](https://www.g2.com/discussions/does-intercom-have-live-chat) — 2 comments
  > **Top comment:** "Yes."
- Title: [How do I change notification sound? Can I integrate with Google translate?](https://www.g2.com/discussions/50203-how-do-i-change-notification-sound-can-i-integrate-with-google-translate) — 2 comments, 1 upvote
  > **Top comment:** "You can use the lang feature. It is easier to use."
- Title: [¿What is the best economic model in order to use Intercom?](https://www.g2.com/discussions/what-is-the-best-economic-model-in-order-to-use-intercom) — 2 comments, 1 upvote
  > **Top comment:** "Plus is $39/seat (User) per month.
Its enough to get started"
- Title: [While interaction can be audio visual emojies be developed](https://www.g2.com/discussions/15032-while-interaction-can-be-audio-visual-emojies-be-developed) — 2 comments, 2 upvotes
  > **Top comment:** "I do not think they have developed Intercom that far yet, though it would be great."

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Clari

- Title: [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) — 7 comments
  > **Top comment:** "In music, groove is the sense of an effect ("feel") of changing pattern in a propulsive rhythm or sense of "swing"."
- Title: [Is it possible to edit a template in-line when using gmail?](https://www.g2.com/discussions/24809-is-it-possible-to-edit-a-template-in-line-when-using-gmail) — 6 comments, 2 upvotes
  > **Top comment:** "Hi Nathan, 

Currently it isn’t possible to edit the template directly in-line when you’ve inserted it into a new message, but you can still edit this..."
- Title: [How can I get the Indian Accent/ neutral accent script?](https://www.g2.com/discussions/how-can-i-get-the-indian-accent-neutral-accent-script) — 3 comments, 1 upvote
  > **Top comment:** "This is more robotic, The more you are with Wingman it identifies your accent, or else you could ask for help with the wingman team. Have you been to there..."
- Title: [Is there a way to make changes to the scheduler on a weekly basis?](https://www.g2.com/discussions/24710-is-there-a-way-to-make-changes-to-the-scheduler-on-a-weekly-basis) — 2 comments, 1 upvote
  > **Top comment:** "Based on my experience, each time you leverage the scheduler it pulls from real time calendar availability. At this point, I don't know of an auto run..."
- Title: [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) — 1 comment
  > **Top comment:** "Groove makes it easier for reps to actually do the work, and Clari makes it easier for everyone to see what’s really going on. Groove captures all the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fin-vs-agentforce-sales-formerly-salesforce-sales-cloud-vs-clari)