Compare Fin by Intercom and REVE Chat

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Fin by Intercom
Fin by Intercom
(3,828)
4.5 out of 5
Fin by Intercom
By Intercom, Inc.
REVE Chat
REVE Chat
(15)
4.6 out of 5
REVE Chat
By Revechat
At a Glance
Fin by Intercom
Fin by Intercom
Star Rating
(3,828)4.5 out of 5
Market Segments
Small-Business (58.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.99 1 Outcome
Free Trial is available
Browse all 4 pricing plans
REVE Chat
REVE Chat
Star Rating
(15)4.6 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Fin by Intercom excels in providing a human-like interaction, with users appreciating its quick and comprehensive responses. Many find it refreshing compared to other AI chatbots that often deliver vague answers.
  • Users say that REVE Chat stands out for its user-friendly interface and robust features, making it easy for both teams and customers to navigate. This intuitive design is frequently highlighted as a major advantage.
  • Reviewers mention that Fin by Intercom has a strong performance in live chat and chatbot functionalities, with a G2 Score reflecting high user satisfaction. Users specifically note that it effectively handles queries without simply passing them off to customer service.
  • According to verified reviews, REVE Chat's omnichannel setup is praised for integrating various platforms like website, Facebook, and WhatsApp, allowing for seamless communication and real-time visitor tracking, which helps in identifying leads quickly.
  • Users highlight that while Fin by Intercom has a solid reputation for quality support, REVE Chat outshines it in terms of support quality, with users noting prompt responses and custom API development that meets specific needs.
  • G2 reviewers indicate that Fin by Intercom has a higher volume of recent reviews, suggesting a more active user base and ongoing improvements, while REVE Chat has fewer reviews, which may limit insights into its current performance and user satisfaction.
Pricing
Entry-Level Pricing
Fin by Intercom
Fin with your current helpdesk
$0.99
1 Outcome
Browse all 4 pricing plans
REVE Chat
Free
Free
Browse all 4 pricing plans
Free Trial
Fin by Intercom
Free Trial is available
REVE Chat
Free Trial is available
Ratings
Meets Requirements
8.8
2,882
9.0
14
Ease of Use
8.9
2,913
9.3
14
Ease of Setup
8.4
1,513
9.1
11
Ease of Admin
8.6
1,341
8.9
11
Quality of Support
8.6
2,778
9.4
14
Has the product been a good partner in doing business?
8.8
1,337
9.1
11
Product Direction (% positive)
8.8
2,734
10.0
12
Features by Category
Help DeskHide 24 FeaturesShow 24 Features
8.4
1,902
Not enough data
Ticket and Case Management
8.6
1103
|
Verified
Not enough data
8.8
1123
|
Verified
Not enough data
8.7
1101
|
Verified
Not enough data
8.6
1152
|
Verified
Not enough data
8.3
681
|
Verified
Not enough data
8.8
1138
|
Verified
Not enough data
8.8
1063
|
Verified
Not enough data
8.6
964
|
Verified
Not enough data
Generative AI
8.3
249
Not enough data
8.2
250
Not enough data
Agentic AI - Help Desk
7.8
62
Not enough data
8.3
62
Not enough data
7.9
62
Not enough data
Communication Channels
8.8
894
|
Verified
Not enough data
8.8
1093
|
Verified
Not enough data
9.4
1269
|
Verified
Not enough data
8.3
812
Not enough data
7.6
523
Not enough data
Platform
8.1
722
|
Verified
Not enough data
8.2
1270
|
Verified
9.1
9
8.7
826
|
Verified
Not enough data
8.7
791
|
Verified
Not enough data
8.1
1018
|
Verified
Not enough data
8.2
1019
|
Verified
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.4
562
Not enough data
Messenger
8.8
383
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
9.3
478
|
Verified
Not enough data
8.5
327
|
Verified
Not enough data
Channels
8.0
293
|
Verified
Not enough data
9.0
438
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
7.3
121
Not enough data
8.1
229
|
Verified
Not enough data
Customers
8.8
428
|
Verified
Not enough data
8.6
432
|
Verified
Not enough data
8.2
436
|
Verified
Not enough data
8.3
387
|
Verified
Not enough data
8.2
379
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Adoption PlatformHide 13 FeaturesShow 13 Features
8.7
228
Not enough data
User Analysis
8.6
140
Not enough data
8.4
157
Not enough data
User Support
9.1
167
Not enough data
8.1
119
Not enough data
8.8
151
Not enough data
Walkthrough Type
8.9
136
Not enough data
9.0
146
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
8.6
260
Not enough data
Channels
8.8
229
Not enough data
8.3
218
Not enough data
Feature Not Available
Not enough data
Design
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
230
Not enough data
8.7
222
Not enough data
8.6
215
Not enough data
Generative AI
Feature Not Available
Not enough data
8.3
86
Not enough data
Shared InboxHide 12 FeaturesShow 12 Features
8.3
138
Not enough data
Productivity Tools
8.8
128
Not enough data
8.3
125
Not enough data
8.1
120
Not enough data
8.7
123
Not enough data
8.8
123
Not enough data
8.5
123
Not enough data
8.7
124
Not enough data
Analytics
8.2
111
Not enough data
8.2
119
Not enough data
8.1
118
Not enough data
Agentic AI - Shared Inbox
7.7
27
Not enough data
7.7
27
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.2
94
Not enough data
Responses
9.1
84
Not enough data
9.0
86
Not enough data
9.0
84
Not enough data
Automation - AI Agents
7.7
61
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
8.1
63
Not enough data
8.7
63
Not enough data
Platform
9.1
81
Not enough data
8.8
82
Not enough data
9.1
83
Not enough data
Autonomy - AI Agents
8.5
65
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
8.7
67
Not enough data
Generative AI
Feature Not Available
Not enough data
8.8
50
Not enough data
ChatbotsHide 14 FeaturesShow 14 Features
8.8
707
Not enough data
Responses
8.8
597
Not enough data
8.8
587
Not enough data
9.0
589
Not enough data
8.8
558
Not enough data
8.6
478
Not enough data
Platform
9.5
616
Not enough data
8.9
584
Not enough data
8.8
579
Not enough data
8.7
564
Not enough data
8.2
419
Not enough data
8.9
528
Not enough data
8.8
583
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
143
Not enough data
Co-BrowsingHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.7
1,233
Not enough data
Conversational Platform
8.7
1058
Not enough data
8.7
839
Not enough data
8.7
858
Not enough data
9.0
779
Not enough data
Support Automation
8.6
859
Not enough data
8.7
901
Not enough data
8.5
519
Not enough data
8.8
813
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
156
Not enough data
Customer Service AutomationHide 9 FeaturesShow 9 Features
8.4
244
Not enough data
Customer Support
8.6
202
Not enough data
7.4
185
Not enough data
9.0
214
Not enough data
Automation
8.4
211
Not enough data
8.3
208
Not enough data
8.5
198
Not enough data
Artificial Intelligence
8.5
201
Not enough data
8.6
193
Not enough data
8.5
205
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
8.6
1,834
9.2
11
Generative AI
8.3
297
Not enough data
8.3
295
Not enough data
Feature Not Available
Not enough data
Communication
9.2
1443
|
Verified
9.3
10
8.9
1451
|
Verified
9.4
11
8.7
1192
|
Verified
8.5
10
9.1
1358
|
Verified
8.8
11
8.2
595
Not enough data
Internal Use
8.2
1270
|
Verified
9.1
9
8.7
1095
|
Verified
9.3
9
8.2
1043
|
Verified
9.3
9
8.7
1251
|
Verified
9.6
8
8.9
1321
|
Verified
9.4
8
8.6
1289
|
Verified
9.6
9
Customer Self-ServiceHide 17 FeaturesShow 17 Features
8.2
755
Not enough data
Generative AI
8.2
94
Not enough data
Self-Service Experience
9.0
657
Not enough data
8.9
653
Not enough data
Feature Not Available
Not enough data
8.2
491
Not enough data
8.4
536
Not enough data
Self-Service Platform
8.7
532
Not enough data
8.8
540
Not enough data
8.4
482
Not enough data
8.6
524
Not enough data
Agentic AI - Customer Self-Service
7.4
47
Not enough data
7.9
47
Not enough data
7.4
47
Not enough data
7.9
49
Not enough data
8.1
51
Not enough data
7.5
48
Not enough data
7.5
47
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
9.1
98
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
9.3
89
Not enough data
9.0
86
Not enough data
9.6
89
Not enough data
Channels
9.4
89
Not enough data
8.8
88
Not enough data
9.5
91
Not enough data
8.3
81
Not enough data
8.8
83
Not enough data
Insight
9.1
86
Not enough data
9.2
88
Not enough data
8.8
83
Not enough data
9.3
83
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
7.2
17
Not enough data
Generative AI
Feature Not Available
Not enough data
7.4
17
Not enough data
Conversational Interface AgentsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Natural Language Interaction - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intent & Action Handling - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Context & Personalization - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Integration & Deployment - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
7.9
255
Not enough data
Customer Query Resolution - AI Customer Support Agents
7.9
192
Not enough data
7.9
199
Not enough data
7.8
167
Not enough data
8.5
191
Not enough data
8.0
161
Not enough data
Customer Interaction Automation - AI Customer Support Agents
7.5
158
Not enough data
7.9
160
Not enough data
7.9
173
Not enough data
8.5
191
Not enough data
Automation
8.4
194
Not enough data
8.0
163
Not enough data
7.2
156
Not enough data
Autonomy
7.6
162
Not enough data
7.7
163
Not enough data
7.2
161
Not enough data
7.7
166
Not enough data
AI AgentsHide 7 FeaturesShow 7 Features
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fin by Intercom
Fin by Intercom
REVE Chat
REVE Chat
Fin by Intercom and REVE Chat are categorized as Chatbots, Live Chat, and Help Desk
Unique Categories
Fin by Intercom
REVE Chat
REVE Chat is categorized as Co-Browsing
Reviews
Reviewers' Company Size
Fin by Intercom
Fin by Intercom
Small-Business(50 or fewer emp.)
58.5%
Mid-Market(51-1000 emp.)
37.3%
Enterprise(> 1000 emp.)
4.3%
REVE Chat
REVE Chat
Small-Business(50 or fewer emp.)
26.7%
Mid-Market(51-1000 emp.)
53.3%
Enterprise(> 1000 emp.)
20.0%
Reviewers' Industry
Fin by Intercom
Fin by Intercom
Computer Software
26.5%
Information Technology and Services
13.2%
Financial Services
7.2%
Internet
4.9%
Marketing and Advertising
4.7%
Other
43.5%
REVE Chat
REVE Chat
Internet
26.7%
Telecommunications
20.0%
Restaurants
6.7%
Renewables & Environment
6.7%
Real Estate
6.7%
Other
33.3%
Alternatives
Fin by Intercom
Fin by Intercom Alternatives
Tidio
Tidio
Add Tidio
Zendesk for Customer Service
Zendesk for Customer Service
Add Zendesk for Customer Service
Freshdesk
Freshdesk
Add Freshdesk
Front
Front
Add Front
REVE Chat
REVE Chat Alternatives
LiveChat
LiveChat
Add LiveChat
Helpshift
Helpshift
Add Helpshift
Freshdesk
Freshdesk
Add Freshdesk
Drift
Drift
Add Drift
Discussions
Fin by Intercom
Fin by Intercom Discussions
What is Intercom used for?
3 Comments
Jhoanna T.
JT
for sending emails to our correspondents and monitoring our callsRead more
Does intercom have live chat?
2 Comments
Nick L.
NL
Yes.Read more
How do I change notification sound? Can I integrate with Google translate?
2 Comments
Camille H.
CH
You can use the lang feature. It is easier to use.Read more
See all discussions
REVE Chat
REVE Chat Discussions
Monty the Mongoose crying
REVE Chat has no discussions with answers
See all discussions
Ask Fin by Intercom a QuestionContact Fin by Intercom
Ask REVE Chat a QuestionContact REVE Chat

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Add Product
Fin by Intercom
Fin by Intercom
REVE Chat
REVE Chat