Compare Fin and HubSpot Sales Hub
At a Glance
Market Segments
Small-Business (58.4% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
$0.99 1 Outcome
$0.00
Fin
Star Rating
(3,849)4.5 out of 5
Market Segments
Small-Business (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0.99 1 Outcome
Free Trial is available
Browse all 4 pricing plans
HubSpot Sales Hub
Star Rating
(13,766)4.4 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fin by Intercom excels in providing a human-like interaction, with users appreciating its quick and comprehensive responses. Many find it refreshing compared to other AI chatbots that often deliver vague answers.
- Users say HubSpot Sales Hub stands out for its extensive customization options, allowing teams to tailor unique objects for tracking purposes. This flexibility is particularly beneficial for users who need to adapt the software to fit their specific workflows.
- Reviewers mention that Fin by Intercom is effective in handling tasks without simply passing users off to customer support, which enhances the overall user experience. This capability is highlighted by users who value the efficiency of getting direct answers.
- According to verified reviews, HubSpot Sales Hub is praised for its ease of onboarding new users, with many finding the initial setup straightforward. Users appreciate the automation features that streamline their sales processes, making daily operations smoother.
- G2 reviewers highlight that while Fin by Intercom has a strong performance in personalization and natural language understanding, it may not always meet the diverse needs of larger teams, as some users feel it is more suited for smaller businesses.
- Users report that HubSpot Sales Hub's reporting features and AI note-taker for sales calls are particularly valuable, making it a go-to tool for managing sales pipelines and forecasting, which can significantly enhance productivity for sales teams.
Pricing
Entry-Level Pricing
Fin
Fin with your current helpdesk
$0.99
1 Outcome
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked.
- Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
- Set up in under an hour
- Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Free Trial
Fin
Free Trial is available
HubSpot Sales Hub
Free Trial is available
Ratings
Meets Requirements
8.8
2,898
8.6
9,993
Ease of Use
8.9
2,929
8.7
10,883
Ease of Setup
8.4
1,526
8.4
4,840
Ease of Admin
8.6
1,354
8.6
3,158
Quality of Support
8.6
2,792
8.6
8,999
Has the product been a good partner in doing business?
8.8
1,349
8.7
3,110
Product Direction (% positive)
8.8
2,748
8.7
9,550
Features by Category
Sales Force Automation
Not enough data
8.7
6138
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
6017
|
Verified
Not enough data
8.6
6175
|
Verified
Not enough data
7.8
4202
|
Verified
Not enough data
8.5
5090
|
Verified
Not enough data
7.8
3262
|
Verified
Not enough data
7.8
3170
|
Verified
Not enough data
8.2
2463
Marketing Automation
Not enough data
8.7
5412
|
Verified
Not enough data
8.5
5059
|
Verified
Not enough data
8.7
5247
|
Verified
Not enough data
8.1
4450
|
Verified
Customer Support
Not enough data
8.3
3634
|
Verified
Not enough data
8.1
2466
Not enough data
8.4
3303
|
Verified
Not enough data
8.0
3281
|
Verified
Not enough data
8.2
3511
|
Verified
Reporting & Analytics
Not enough data
8.2
5828
|
Verified
Not enough data
8.4
6146
|
Verified
Not enough data
8.0
4296
|
Verified
Mobile & Social
Not enough data
8.0
3810
|
Verified
Not enough data
8.1
2462
|
Verified
Not enough data
7.7
4130
|
Verified
Platform
Not enough data
8.1
2950
|
Verified
Not enough data
8.3
2582
|
Verified
Not enough data
8.5
2987
|
Verified
Not enough data
8.1
2283
|
Verified
Not enough data
7.5
1976
Not enough data
8.0
2582
|
Verified
Not enough data
8.6
3012
|
Verified
Not enough data
8.0
1668
Integration
Not enough data
8.4
2267
|
Verified
Not enough data
8.2
2389
|
Verified
Not enough data
8.1
2238
|
Verified
Generative AI
Not enough data
7.4
684
Agentic AI - CRM
Not enough data
7.2
218
Not enough data
7.2
213
Not enough data
7.3
218
Not enough data
7.1
214
Not enough data
7.0
215
Not enough data
7.1
214
Not enough data
7.2
214
Ticket and Case Management
8.6
1104
|
Verified
Not enough data
8.8
1126
|
Verified
Not enough data
8.7
1102
|
Verified
Not enough data
8.6
1154
|
Verified
Not enough data
8.3
682
|
Verified
Not enough data
8.8
1139
|
Verified
Not enough data
8.8
1064
|
Verified
Not enough data
8.6
966
|
Verified
Not enough data
Generative AI
8.3
249
Not enough data
8.2
250
Not enough data
Agentic AI - Help Desk
7.8
62
Not enough data
8.3
62
Not enough data
7.9
62
Not enough data
Communication Channels
8.8
895
|
Verified
Not enough data
8.8
1095
|
Verified
Not enough data
9.4
1271
|
Verified
Not enough data
8.3
813
Not enough data
7.6
525
Not enough data
Platform
8.1
723
|
Verified
Not enough data
8.2
1270
|
Verified
Not enough data
8.7
826
|
Verified
Not enough data
8.7
791
|
Verified
Not enough data
8.1
1019
|
Verified
Not enough data
8.2
1019
|
Verified
Not enough data
Messenger
8.8
383
|
Verified
Not enough data
8.1
363
|
Verified
Not enough data
9.3
478
|
Verified
Not enough data
8.5
327
|
Verified
Not enough data
Channels
8.0
293
|
Verified
Not enough data
9.0
438
|
Verified
Not enough data
7.9
207
|
Verified
Not enough data
7.3
121
Not enough data
8.1
229
|
Verified
Not enough data
Customers
8.8
428
|
Verified
Not enough data
8.6
432
|
Verified
Not enough data
8.2
436
|
Verified
Not enough data
8.3
387
|
Verified
Not enough data
8.2
379
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
526
Not enough data
8.6
623
Not enough data
8.9
651
Not enough data
8.9
658
Organization
Not enough data
8.9
679
Not enough data
8.8
666
Not enough data
8.6
603
Performance Analysis
Not enough data
8.3
556
Not enough data
8.8
668
Sales Analysis
Not enough data
Feature Not Available
Not enough data
8.7
620
Generative AI
Not enough data
8.1
156
Not enough data
8.3
155
Agentic AI - AI Sales Assistant
Not enough data
7.7
19
Not enough data
8.1
18
Not enough data
8.1
19
Not enough data
8.1
19
Not enough data
8.0
19
Not enough data
8.0
19
Not enough data
8.2
19
Integrated Workflows
Not enough data
8.8
1638
Not enough data
9.0
1687
Not enough data
8.3
1439
Not enough data
8.2
1336
Not enough data
8.8
1526
Not enough data
8.7
1388
Not enough data
8.5
1302
Repeatability and Reportability
Not enough data
8.6
1478
Not enough data
8.7
1550
Not enough data
8.6
1522
Not enough data
8.1
1393
Not enough data
Feature Not Available
AI and Automation
Not enough data
8.2
1246
Not enough data
8.1
1211
Not enough data
8.1
1202
Not enough data
7.8
1083
Not enough data
7.7
1030
Generative AI
Not enough data
7.3
494
Agentic AI - Sales Engagement
Not enough data
7.0
180
Not enough data
7.1
180
Not enough data
7.1
181
Not enough data
7.3
180
Not enough data
7.1
181
Not enough data
7.2
181
Not enough data
7.1
183
User Analysis
8.6
140
Not enough data
8.4
157
Not enough data
User Support
9.1
167
Not enough data
8.1
119
Not enough data
8.8
151
Not enough data
Walkthrough Type
8.9
136
Not enough data
9.0
146
Not enough data
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Call Analytics
Not enough data
8.2
304
Not enough data
7.9
270
Not enough data
8.0
279
Not enough data
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Not enough data
Feature Not Available
Not enough data
7.5
244
Not enough data
Not enough data
Generative AI
Not enough data
7.6
112
Agentic AI - Conversation Intelligence
Not enough data
7.4
25
Not enough data
7.5
26
Not enough data
7.8
26
Not enough data
7.3
25
Not enough data
7.7
24
Not enough data
7.3
24
Not enough data
7.5
25
Channels
8.8
230
Not enough data
8.3
219
Not enough data
Feature Not Available
Not enough data
Design
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
231
Not enough data
8.7
223
Not enough data
8.6
216
Not enough data
Generative AI
Feature Not Available
Not enough data
8.3
86
Not enough data
Responses
9.1
84
8.3
10
9.0
88
8.5
10
9.0
84
7.7
10
Automation - AI Agents
7.7
61
8.9
9
8.7
63
9.1
9
Feature Not Available
8.7
9
8.1
63
8.5
9
8.7
63
8.8
8
Platform
9.1
81
8.2
10
8.8
83
8.3
10
9.1
84
8.9
9
Autonomy - AI Agents
8.5
65
7.8
9
8.6
65
7.8
9
8.4
64
8.0
9
8.7
67
7.6
9
Generative AI
Feature Not Available
9.1
9
8.9
51
9.1
9
Responses
8.8
600
Not enough data
8.8
589
Not enough data
9.0
591
Not enough data
8.8
559
Not enough data
8.6
479
Not enough data
Platform
9.5
620
Not enough data
8.9
585
Not enough data
8.8
579
Not enough data
8.7
564
Not enough data
8.3
420
Not enough data
8.9
529
Not enough data
8.8
584
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
143
Not enough data
Conversational Platform
8.7
1059
Not enough data
8.7
839
Not enough data
8.7
858
Not enough data
9.0
779
Not enough data
Support Automation
8.6
859
Not enough data
8.7
902
Not enough data
8.5
520
Not enough data
8.9
816
Not enough data
Generative AI
Feature Not Available
Not enough data
8.4
156
Not enough data
Integrations
Not enough data
8.3
524
Not enough data
9.0
722
Not enough data
8.3
589
Not enough data
8.4
579
Not enough data
7.7
488
Branding & Customizatio
Not enough data
8.6
629
Not enough data
8.7
649
Not enough data
8.4
570
Automatic Rules & Configurations
Not enough data
8.7
623
Not enough data
8.9
632
Not enough data
8.5
589
Agentic AI - Business Scheduling
Not enough data
7.7
48
Not enough data
7.6
47
Customer Support
8.6
202
Not enough data
7.4
185
Not enough data
9.0
214
Not enough data
Automation
8.4
211
Not enough data
8.3
208
Not enough data
8.5
198
Not enough data
Artificial Intelligence
8.5
201
Not enough data
8.6
193
Not enough data
8.5
205
Not enough data
Generative AI
8.3
297
Not enough data
8.3
295
Not enough data
Feature Not Available
Not enough data
Communication
9.2
1445
|
Verified
Not enough data
8.9
1454
|
Verified
Not enough data
8.7
1194
|
Verified
Not enough data
9.1
1359
|
Verified
Not enough data
8.2
595
Not enough data
Internal Use
8.2
1270
|
Verified
Not enough data
8.7
1095
|
Verified
Not enough data
8.2
1043
|
Verified
Not enough data
8.7
1252
|
Verified
Not enough data
8.9
1321
|
Verified
Not enough data
8.6
1289
|
Verified
Not enough data
Generative AI
8.2
95
Not enough data
Self-Service Experience
9.0
662
Not enough data
8.9
658
Not enough data
Feature Not Available
Not enough data
8.2
493
Not enough data
8.4
541
Not enough data
Self-Service Platform
8.7
534
Not enough data
8.8
544
Not enough data
8.4
486
Not enough data
8.6
527
Not enough data
Agentic AI - Customer Self-Service
7.4
47
Not enough data
7.9
47
Not enough data
7.5
48
Not enough data
7.9
50
Not enough data
8.1
51
Not enough data
7.5
48
Not enough data
7.6
48
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Process
9.3(won by default)
89
Not enough data
9.0(won by default)
87
Not enough data
9.6(won by default)
90
Not enough data
Channels
9.4(won by default)
90
Not enough data
8.8(won by default)
88
Not enough data
9.5(won by default)
92
Not enough data
8.4(won by default)
82
Not enough data
8.8(won by default)
84
Not enough data
Insight
9.1(won by default)
86
Not enough data
9.2(won by default)
88
Not enough data
8.8(won by default)
83
Not enough data
9.3(won by default)
83
Not enough data
Generative AI
Feature Not Available
Not enough data
7.4
17
Not enough data
Agentic AI - Visitor Identification
Not enough data
6.0
17
Agentic AI - Sales Performance Management
Not enough data
6.6
82
Not enough data
6.8
82
Not enough data
6.6
82
Incentives
Not enough data
7.9
770
Not enough data
8.1
848
|
Verified
Not enough data
7.5
719
|
Verified
Not enough data
8.3
944
Personalization
Not enough data
8.4
967
Not enough data
8.5
1100
|
Verified
Not enough data
8.8
1199
|
Verified
Not enough data
8.5
991
|
Verified
Administrative
Not enough data
8.6
1022
|
Verified
Not enough data
8.4
903
|
Verified
Not enough data
8.3
857
Agentic AI - Email Tracking
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
118
Not enough data
6.9
117
Not enough data
6.8
118
Not enough data
6.9
119
Analytics
Not enough data
8.7
2098
Not enough data
8.8
2084
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
2137
Not enough data
8.9
2136
Not enough data
8.8
2233
Not enough data
Feature Not Available
Not enough data
8.9
2212
Generative AI
Not enough data
7.5
485
Agentic AI - Sales Analytics
Not enough data
6.9
105
Not enough data
7.1
103
Not enough data
7.2
101
Not enough data
7.3
103
Not enough data
7.2
102
Data Sourcing
Not enough data
8.3
1357
Not enough data
8.4
1426
Not enough data
8.2
1290
Not enough data
8.6
1545
Not enough data
8.4
1387
Predictive Analytics
Not enough data
8.1
1346
Not enough data
8.2
1302
Not enough data
7.7
1131
Not enough data
7.9
1263
Sales Management
Not enough data
8.8
1553
Not enough data
7.9
1245
Not enough data
8.4
1407
Not enough data
8.9
1619
Agentic AI - Outbound Call Tracking
Not enough data
7.4
62
Not enough data
7.1
60
Calling
Not enough data
8.6
1192
Not enough data
8.1
983
Not enough data
8.6
1151
Not enough data
8.7
1182
Not enough data
7.9
70
Contacts
Not enough data
8.7
1257
Not enough data
8.4
1100
Not enough data
8.6
1160
Insights
Not enough data
9.0
1347
Not enough data
8.7
1188
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1092
Not enough data
7.5
66
Agentic AI - Sales Enablement
Not enough data
6.9
61
Not enough data
6.9
60
Not enough data
6.8
59
Content Management
Not enough data
8.4
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
813
Not enough data
8.3
800
Analytics
Not enough data
8.4
884
Not enough data
8.4
884
Not enough data
8.4
827
Not enough data
8.3
801
Learning Management - Sales Enablement
Not enough data
7.5
38
Not enough data
7.4
38
Not enough data
7.7
39
Revenue Enablement - Sales Enablement
Not enough data
7.2
37
Not enough data
7.1
39
Not enough data
7.4
38
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Natural Language Interaction - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intent & Action Handling - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Context & Personalization - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Integration & Deployment - Conversational Interface Agents
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
7.9
195
Not enough data
7.9
202
Not enough data
7.8
167
Not enough data
8.5
195
Not enough data
8.0
161
Not enough data
Customer Interaction Automation - AI Customer Support Agents
7.5
158
Not enough data
7.9
161
Not enough data
7.9
174
Not enough data
8.5
199
Not enough data
Automation
8.4
199
Not enough data
7.9
164
Not enough data
7.2
156
Not enough data
Autonomy
7.6
162
Not enough data
7.8
164
Not enough data
7.2
162
Not enough data
7.7
166
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fin and HubSpot Sales Hub are categorized as AI Agents For Business Operations
Unique Categories
Fin is categorized as AI Customer Support Agents, Customer Service Automation, Digital Customer Service Platforms, Shared Inbox, Conversational Support, Customer Communications Management, Digital Adoption Platform, Conversational Marketing, Chatbots, Social Customer Service, Live Chat, Help Desk, Customer Self-Service, and Conversational Interface Agents
HubSpot Sales Hub is categorized as Conversation Intelligence, Business Scheduling, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Visitor Identification, Email Tracking, Sales Performance Management, CRM, and Insurance CRM
Reviews
Reviewers' Company Size
Fin
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
26.6%
Information Technology and Services
13.2%
Financial Services
7.2%
Internet
4.9%
Marketing and Advertising
4.7%
Other
43.5%
Computer Software
16.0%
Information Technology and Services
12.2%
Marketing and Advertising
9.9%
Financial Services
4.3%
Education Management
3.2%
Other
54.5%
Alternatives
Discussions
What is Intercom used for?
3 Comments
JT
for sending emails to our correspondents and monitoring our callsRead more
How do I change notification sound? Can I integrate with Google translate?
2 Comments
CH
You can use the lang feature. It is easier to use.Read more
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 Comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
What is HubSpot Sales Hub used for?
5 Comments
BL
Hubspot Sales is a client management or engagement tool. Hubspot is split into two main categories Sales and Marketing. As the question is around sales -...Read more
Will Hubspot connect well with variety of accounting softwares?
5 Comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
