G2 reviewers report that Filevine excels in overall user satisfaction, boasting a significantly higher score compared to Time Matters®. Users appreciate the new features like Demands AI, which streamlines the legal representation process, making tasks that once took days much quicker.
According to verified reviews, Filevine's user interface, while rich in information, can feel dense at times, leading to some challenges in navigation. In contrast, Time Matters® is praised for its user-friendly design, allowing users to quickly grasp how to utilize the system effectively.
Users say that Filevine's implementation process is notably efficient, with many highlighting the intuitive onboarding experience. This is a stark contrast to Time Matters®, which has received feedback indicating that users may face a steeper learning curve initially.
Reviewers mention that Filevine provides robust support, reflected in its high ratings for quality of assistance. Users feel that Filevine has been a strong partner in their business operations, while Time Matters® users have expressed some concerns regarding the level of support they receive.
G2 reviewers highlight that Filevine's ability to meet specific workflow needs is generally well-received, although some users desire a more streamlined interface. On the other hand, Time Matters® users appreciate having everything integrated into one system, which simplifies tracking emails, billing, and case updates.
According to recent feedback, Filevine's new document feed feature has made it easier for users to locate important files, enhancing day-to-day usability. Meanwhile, Time Matters® users value the ease of tracking billable hours and case flow, indicating that both products have their strengths in different areas of legal case management.
Pricing
Entry-Level Pricing
Filevine
No pricing available
Time Matters®
No pricing available
Free Trial
Filevine
Free Trial is available
Time Matters®
No trial information available
Ratings
Meets Requirements
9.2
251
7.6
43
Ease of Use
9.2
259
6.2
44
Ease of Setup
8.2
149
5.3
11
Ease of Admin
8.8
71
5.7
10
Quality of Support
9.1
241
6.4
38
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