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# Filevine vs Smokeball Comparison - What are their main differences?

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Pricing

**Filevine**
Free Trial

No pricing available

**Smokeball**
Free Trial

**$49.00** 1 User Per Month · Smokeball Bill

**Pricing Insights**
from reviews

Time to Implement

**Filevine**
4 months

Based on 30 responses

**Smokeball**
2 monthsFaster

Based on 54 responses

Return on Investment

**Filevine**
15 months

Based on 20 responses

**Smokeball**
15 months

Based on 45 responses

Perceived Cost

**Filevine**
$$$$$

**Smokeball**
$$$$$

Average Discount

**Filevine**
11%

**Smokeball**
11%

 ![Filevine](https://images.g2crowd.com/uploads/product/hd_favicon/3d952846e91bf7652256127509d9ce19/filevine.svg "Filevine")

 ![Smokeball](https://images.g2crowd.com/uploads/product/hd_favicon/bc96c0e091bcd532cb05d73df9183aed/smokeball.svg "Smokeball")

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**Pros & Cons**
from reviews

**Filevine**
[
Ease of Use (53)
](https://www.g2.com/products/filevine/reviews?filters%5Bsentiment_snippet%5D=1922946&qs=pros-and-cons#reviews)[
Organization (29)
](https://www.g2.com/products/filevine/reviews?filters%5Bsentiment_snippet%5D=1922986&qs=pros-and-cons#reviews)[
Functionality Issues (15)
](https://www.g2.com/products/filevine/reviews?filters%5Bsentiment_snippet%5D=1923183&qs=pros-and-cons#reviews)[
Missing Features (13)
](https://www.g2.com/products/filevine/reviews?filters%5Bsentiment_snippet%5D=1923904&qs=pros-and-cons#reviews)

**Smokeball**
[
Ease of Use (45)
](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630636&qs=pros-and-cons#reviews)[
Efficiency (38)
](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630915&qs=pros-and-cons#reviews)[
Missing Features (20)
](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630837&qs=pros-and-cons#reviews)[
Billing Issues (14)
](https://www.g2.com/products/smokeball/reviews?filters%5Bsentiment_snippet%5D=1630793&qs=pros-and-cons#reviews)

Integrations

**Filevine**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/5989/large_detail_347653dc0c5009c0b7cb619648100c3b.jpg "Product Avatar Image")

Actionstep Legal Accounting

](https://www.g2.com/products/actionstep-legal-accounting/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9b832fe9bb15e5e18b6852a303b57d40/box.jpg "Product Avatar Image")

Box

](https://www.g2.com/products/box/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d484b76139bf70dc5ba8dff218fb728/captorra.jpg "Product Avatar Image")

Captorra

](https://www.g2.com/products/captorra/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc4d0a43ea313f6e27b2c3ca28ca7fe3/case-status.png "Product Avatar Image")

Case Status

](https://www.g2.com/products/case-status/reviews)[
View all
](https://www.g2.com/products/filevine/integrations)

**Smokeball**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_beaa6d0f610d3b5359153f9e87fe1b26/8am-lawpay.png "Product Avatar Image")

8am LawPay

](https://www.g2.com/products/8am-lawpay/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image")

Adobe Acrobat

](https://www.g2.com/products/adobe-acrobat/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image")

Birdeye

](https://www.g2.com/products/birdeye/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cc3845f503465b1bf57a7c39888a4d65/briefpoint.png "Product Avatar Image")

Briefpoint

](https://www.g2.com/products/briefpoint/reviews)[
View all
](https://www.g2.com/products/smokeball/integrations)

Screenshots

**Filevine**
 ![Filevine screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/60029/CaseManagement-2026.jpg)

**Smokeball**
 ![Smokeball screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1359917/Smokeball-Billing.png)

**Ratings**
from reviews

Meets Requirements

**Filevine**

9.2

9.2262

**Smokeball**

9.1

9.1296

Ease of Use

**Filevine**

9.2

9.2271

**Smokeball**

9.1

9.1307

Ease of Setup

**Filevine**

8.1

8.1159

**Smokeball**

8.8

8.8151

Ease of Admin

**Filevine**

8.7

8.777

**Smokeball**

9.0

9.070

Quality of Support

**Filevine**

9.0

9.0252

**Smokeball**

9.5

9.5293

Has the product been a good partner in doing business?

**Filevine**

8.8

8.875

**Smokeball**

9.5

9.570

Product Direction (% positive)

**Filevine**

9.5

9.5260

**Smokeball**

9.5

9.5284

**Features**
ratings from reviews

Legal Case Management

7.1

219

8.8

184

Legal Practice Management

7.2

35

8.8

141

Legal Document Management

8.7

55

8.4

55

AI Legal Assistant

8.5

27

Not enough data

Immigration

9.3

5

Not enough data

Legal Document Drafting

Not enough data

8.3

146

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
73.6%

Mid-Market(51-1000 emp.)
25.8%

Enterprise(\> 1000 emp.)
0.7%

Small-Business(50 or fewer emp.)
73.6%

Mid-Market(51-1000 emp.)
25.8%

Enterprise(\> 1000 emp.)
0.7%

Small-Business(50 or fewer emp.)
98.7%

Mid-Market(51-1000 emp.)
1.3%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
98.7%

Mid-Market(51-1000 emp.)
1.3%

Enterprise(\> 1000 emp.)
0%

**Reviewers' Industry**

[![Filevine](https://images.g2crowd.com/uploads/product/hd_favicon/3d952846e91bf7652256127509d9ce19/filevine.svg "Filevine")](https://www.g2.com/products/filevine/reviews)
Filevine

Legal Services
55.8%

Law Practice
41.8%

Medical Practice
0.3%

Media Production
0.3%

Marketing and Advertising
0.3%

Other
1.4%

[![Smokeball](https://images.g2crowd.com/uploads/product/hd_favicon/bc96c0e091bcd532cb05d73df9183aed/smokeball.svg "Smokeball")](https://www.g2.com/products/smokeball/reviews)
Smokeball

Law Practice
52.4%

Legal Services
44.6%

Real Estate
1.7%

Accounting
0.6%

Legislative Office
0.3%

Other
0.6%

Alternatives

**Filevine Alternatives**

 ![8am MyCase](https://images.g2crowd.com/uploads/product/hd_favicon/ae9cc0d58547045ab48e01575a3b375a/8am-mycase.svg "8am MyCase")

[
8am MyCase
](/products/8am-mycase/reviews)

 ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/251fb6cb5e14a78abc04e611673b135d/clio-clio-manage.svg "Clio Manage")

[
Clio Manage
](/products/clio-clio-manage/reviews)

 ![Assembly Neos](https://images.g2crowd.com/uploads/product/hd_favicon/1c44daaf85f8d4f022d77ae068c1d4ae/assembly-software-assembly-neos.svg "Assembly Neos")

[
Assembly Neos
](/products/assembly-software-assembly-neos/reviews)

 ![CARET Legal](https://images.g2crowd.com/uploads/product/hd_favicon/ba73be19db153616ac624360c9ec18d5/caret-legal.svg "CARET Legal")

[
CARET Legal
](/products/caret-legal/reviews)

**Smokeball Alternatives**

 ![Clio Manage](https://images.g2crowd.com/uploads/product/hd_favicon/251fb6cb5e14a78abc04e611673b135d/clio-clio-manage.svg "Clio Manage")

[
Clio Manage
](/products/clio-clio-manage/reviews)

 ![8am MyCase](https://images.g2crowd.com/uploads/product/hd_favicon/ae9cc0d58547045ab48e01575a3b375a/8am-mycase.svg "8am MyCase")

[
8am MyCase
](/products/8am-mycase/reviews)

 ![CosmoLex](https://images.g2crowd.com/uploads/product/hd_favicon/64622b6fffcf76435424a513aea799b2/cosmolex.svg "CosmoLex")

[
CosmoLex
](/products/cosmolex/reviews)

 ![LEAP](https://images.g2crowd.com/uploads/product/hd_favicon/1f9170f4fcf323daf640b5ea090cf8bc/leap.svg "LEAP")

[
LEAP
](/products/leap/reviews)

## Filevine vs Smokeball FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Filevine vs Smokeball?

Filevine and Smokeball are both highly rated legal practice management platforms, but Filevine stands out for its customization and centralization, while Smokeball is distinguished by its customer support and ease of setup.

| [Filevine](https://www.g2.com/products/filevine/reviews) | [Smokeball](https://www.g2.com/products/smokeball/reviews) |
| --- | --- |
| 4.7/5 (290 reviews) | 4.7/5 (385 reviews) |
| Small-Business | Small-Business |
| 8.2 | 8.8 |
| 9.0 | 9.5 |
| Customization and Centralization | Customer Support and Ease of Setup |

### How do the pricing models of Filevine and Smokeball compare?

Smokeball is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure compared to Filevine.

- **Filevine:** Reviewers note that Filevine's pricing can increase after the first year and that add-on costs for integrations and advanced features can add up quickly.
- **Smokeball:** Recent reviews highlight that Smokeball is cheaper than previous services used by firms, offers all necessary functions, and is considered a strong value for busy legal teams.
- **Switching reasons:** Reviewers mention switching to Smokeball for its lower cost and comprehensive feature set compared to prior solutions.

### What are the best alternatives to Filevine and Smokeball?

The top three alternatives to Filevine and Smokeball are Clio Manage, 8am MyCase, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Filevine](https://www.g2.com/products/filevine/reviews) | 4.7/5 (290 reviews) | Small-Business | Pricing can increase after the first year; add-on costs for integrations | Customization and Centralization |
| [Smokeball](https://www.g2.com/products/smokeball/reviews) | 4.7/5 (385 reviews) | Small-Business | Cheaper than previous services; strong value for busy teams | Customer Support and Ease of Setup |
| [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) | 4.6/5 (997 reviews) | Small-Business | — | — |
| [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) | 4.4/5 (390 reviews) | Small-Business | — | — |

### Which Legal Practice Management features should I prioritize when comparing Filevine and Smokeball?

Buyers comparing Filevine and Smokeball should prioritize customization, document management, task management, integrations, and billing.

- **Customization:** Filevine (29 all-time mentions for customization, 26 for customization options, 24 for customizability); Smokeball (—)
- **Document Management:** Filevine (37 all-time mentions); Smokeball (32 all-time mentions)
- **Task Management:** Filevine (45 all-time mentions); Smokeball (22 all-time mentions)
- **Integrations:** Filevine (recent reviews cite Microsoft 365 and Lead Docket); Smokeball (16 all-time mentions for integrations, frequent Outlook and MS 365 mentions)
- **Billing:** Filevine (recent reviews cite billing as a benefit); Smokeball (13 all-time mentions for billing, with both strengths and trade-offs noted)

### What are the pros and cons of Filevine vs Smokeball?

Filevine's headline strength is customization and centralization, while Smokeball's is customer support and ease of setup.

- **Filevine strengths:** Customization (29 all-time mentions), centralization (28), task management (45), document management (37), and organization (53).
- **Filevine trade-offs:** Functionality issues (29 all-time mentions), document management limitations (28), slow performance (17), and a steeper learning curve for setup and advanced features.
- **Smokeball strengths:** Customer support (20 all-time mentions), ease of use (36), organization (33), document management (32), and billing/time tracking (13).
- **Smokeball trade-offs:** Missing features (16 all-time mentions), billing issues (12), and some reviewers note limited customization and reporting flexibility.

### Is Filevine or Smokeball better for small businesses?

Smokeball is the better fit for small businesses, with stronger small-business reviewer sentiment and a higher Ease of Setup score.

- **Filevine:** Largest segment is Small-Business; reviewers note a steeper learning curve and more complex setup, but value its customization for firms with specific needs.
- **Smokeball:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, user-friendliness, and strong support for small legal teams.

### Which Legal Practice Management platform has better integrations?

Smokeball is favored for integrations, with more frequent reviewer mentions and broader integration satisfaction.

- **Filevine:** Recent reviews mention integrations with Lead Docket and Microsoft 365, but with fewer than 25 all-time mentions.
- **Smokeball:** 16 all-time mentions for integrations, with frequent references to Outlook, MS 365, and RingCentral in recent reviews.

### How do Filevine and Smokeball compare on customer support?

Smokeball leads Filevine in Quality of Support by a material margin, with a 0.5-point higher score (9.5 vs 9.0).

- **Filevine:** Reviewers describe support as accessible and knowledgeable, but some note slow response times and challenges with technical support.
- **Smokeball:** Reviewers consistently praise Smokeball's support as responsive, knowledgeable, and proactive, with many citing positive onboarding and ongoing assistance experiences.

### Which is easier to implement, Filevine or Smokeball?

Smokeball is easier to implement, with a 0.6-point higher Ease of Setup score (8.8 vs 8.2) and more frequent positive setup experiences.

- **Filevine:** Reviewers report a steeper learning curve and longer setup times, especially for firms requiring advanced customization.
- **Smokeball:** Reviewers consistently highlight easy and straightforward setup, with onboarding specialists and training resources frequently cited as helpful.

### Which product has better Billing?

Smokeball is favored for Billing, with more frequent reviewer mentions and a higher satisfaction score for billing features.

- **Filevine:** Billing is cited as a benefit in recent reviews, but no all-time mention count is supplied; no billing-specific dimension score is available.
- **Smokeball:** 13 all-time mentions for billing, with reviewers highlighting passive time tracking and straightforward invoicing, though some note limitations in reporting and customization.