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At a Glance
Market Segments
Small-Business (74.3% of reviews)
Small-Business (99.1% of reviews)
Entry-Level Pricing
No pricing available
$49.00 1 User Per Month
Filevine
Star Rating
(275)4.7 out of 5
Market Segments
Small-Business (74.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FilevineSmokeball
Star Rating
(339)4.7 out of 5
Market Segments
Small-Business (99.1% of reviews)
Entry-Level Pricing
$49.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Filevine excels in its Ease of Use with a score of 9.3, making it intuitive for small businesses to navigate, while Smokeball, with a score of 9.1, is slightly less user-friendly according to reviewers.
- Reviewers mention that Filevine's Quality of Support is highly rated at 9.1, with many users appreciating the responsiveness and helpfulness of the support team, whereas Smokeball's support, rated at 9.6, is noted for being exceptionally proactive and knowledgeable.
- G2 users highlight that Filevine's Document Management features are robust, scoring 9.3, with specific praise for its centralized database and document storage capabilities, while Smokeball matches this with a score of 9.3 but lacks some advanced features that Filevine offers.
- Users on G2 report that Filevine's Time Tracking functionality is a significant drawback, scoring only 6.4, which contrasts sharply with Smokeball's score of 9.1, where users appreciate its comprehensive time tracking tools.
- Reviewers mention that Filevine shines in Workflow Management with a score of 9.5, allowing for seamless task management, while Smokeball, with a score of 8.8, is seen as less effective in this area, particularly in automating repetitive tasks.
- Users say that Filevine's Reporting capabilities, rated at 8.9, provide valuable insights for small businesses, although Smokeball's score of 8.4 indicates it may not offer the same depth of analytics, leading to mixed reviews on its reporting features.
Pricing
Entry-Level Pricing
Filevine
No pricing availableSmokeball
Smokeball Bill
$49.00
1 User Per Month
Bill clients and get paid faster
- Invoicing
- Time & Expense Tracking
- Online Payments
Free Trial
Filevine
Free Trial is available
Smokeball
Free Trial is available
Ratings
Meets Requirements
9.2
241
9.1
272
Ease of Use
9.3
249
9.2
280
Ease of Setup
8.1
139
8.7
127
Ease of Admin
8.8
70
8.9
69
Quality of Support
9.0
231
9.6
272
Has the product been a good partner in doing business?
8.9
68
9.4
69
Product Direction (% positive)
9.6
241
9.5
261
Features by Category
Platform Additional Functionality
Not enough data
9.1
132
Not enough data
8.7
125
Not enough data
8.2
123
Generative AI
Not enough data
6.9
54
Not enough data
6.9
54
Platform Content
Not enough data
8.8
132
Not enough data
9.0
135
Not enough data
8.6
129
Agentic AI - Legal Document Drafting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
115
Not enough data
8.1
109
Not enough data
7.7
95
Platform Basics
8.9
197
8.5
145
9.1
201
9.0
154
9.1
182
8.8
143
8.8
194
8.5
144
Content Management
9.2
197
9.3
155
8.2
191
8.7
148
9.0
199
8.8
149
Agentic AI - Legal Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
19
8.4
121
8.0
19
9.0
130
8.0
17
8.9
122
8.7
19
8.6
128
8.9
19
9.0
128
Content Management
8.6
18
9.4
131
7.9
18
8.7
123
8.5
17
8.8
121
Time & Billing
6.1
16
9.1
125
6.1
15
8.5
114
5.7
15
8.7
117
Agentic AI - Legal Practice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Legal Management (ELM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Case Management - Immigration
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Practice Management - Immigration
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
8.7
54
8.6
52
9.3
54
8.8
52
9.0
54
8.4
52
9.2
54
9.2
51
Document Management - Legal Document Management
9.2
54
9.0
50
9.0
54
8.8
49
8.9
54
8.6
50
Analysis - Legal Document Management
8.3
54
8.0
49
8.1
54
7.8
49
Artificial Intelligence - Legal Document Management
7.0
52
Feature Not Available
Accessibility - Legal Document Management
8.6
54
8.5
50
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - AI Legal Assistant
8.5
24
Not enough data
8.4
23
Not enough data
LLM and NLP - AI Legal Assistant
8.5
24
Not enough data
Technology Benefit - AI Legal Assistant
8.7
24
Not enough data
8.5
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
8.5
23
Not enough data
Automation using Legal Tech - AI Legal Assistant
8.4
23
Not enough data
Compliance and Data Security - AI Legal Assistant
8.6
23
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
8.4
23
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Filevine and Smokeball are categorized as Legal Document Management, Legal Practice Management, Legal Billing, and Legal Case Management
Reviews
Reviewers' Company Size
Filevine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smokeball
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
55.5%
Law Practice
43.0%
Medical Practice
0.4%
Judiciary
0.4%
Facilities Services
0.4%
Other
0.4%
Law Practice
53.0%
Legal Services
44.0%
Real Estate
1.8%
Accounting
0.6%
Legislative Office
0.3%
Other
0.3%
Alternatives
Discussions
Is Filevine cloud-based?
4 Comments
SO
YesRead more
Does Filevine have an app?
2 Comments
SJ
I have not came across the app. I have created a bookmark in chrome browser and created a shortcut in Mobile home screen. Read more
Is Smokeball cloud-based software?
3 Comments
Official Response from Smokeball
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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