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Compare Filevine and Prevail Case Management System 
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At a Glance
Market Segments
Small-Business (74.2% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Filevine
Star Rating
(276)4.7 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FilevinePrevail Case Management System
Star Rating
(20)4.0 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Prevail Case Management SystemSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Filevine excels in its Ease of Use with a score of 9.4, making it intuitive for new users, while Prevail Case Management System lags behind with a score of 8.1, indicating a steeper learning curve.
- Reviewers mention that Filevine's Quality of Support is notably high at 9.1, with many users praising the responsiveness and helpfulness of the support team, whereas Prevail's support is rated lower at 7.5, leading to some frustration among users seeking assistance.
- G2 users highlight Filevine's superior Reporting capabilities, scoring 9.0, which allows for detailed insights and analytics, while Prevail's reporting features are less robust, resulting in a lower user satisfaction score.
- Users on G2 appreciate Filevine's Document Management system, which is rated 9.3, providing seamless document storage and retrieval, while Prevail's document management features are perceived as less efficient, impacting overall workflow.
- Reviewers say that Filevine's Product Direction is highly rated at 9.6, indicating a strong commitment to continuous improvement and innovation, in contrast to Prevail's score of 4.2, which suggests a lack of clear future development plans.
- Users report that Filevine's Custom Workflows feature is highly praised for its flexibility and adaptability, allowing firms to tailor processes to their needs, while Prevail's workflow customization options are seen as limited, hindering user experience.
Pricing
Entry-Level Pricing
Filevine
No pricing availablePrevail Case Management System
No pricing availableFree Trial
Filevine
Free Trial is available
Prevail Case Management System
No trial information availableRatings
Meets Requirements
9.2
243
8.2
18
Ease of Use
9.3
251
8.1
19
Ease of Setup
8.1
141
8.7
9
Ease of Admin
8.8
70
Not enough data
Quality of Support
9.0
233
7.7
16
Has the product been a good partner in doing business?
8.9
68
Not enough data
Product Direction (% positive)
9.6
243
4.8
18
Features by Category
Platform Basics
8.9
198
7.9
7
9.2
202
8.3
7
9.1
183
6.7
5
8.8
195
7.1
7
Content Management
9.2
198
8.3
7
8.2
192
7.9
7
9.0
200
8.3
7
Agentic AI - Legal Case Management
5.3
5
Not enough data
7.3
5
Not enough data
5.3
5
Not enough data
5.0
5
Not enough data
3.7
5
Not enough data
3.7
5
Not enough data
Platform Basics
8.8
20
Not enough data
8.1
20
Not enough data
8.1
18
Not enough data
8.8
20
Not enough data
8.9
20
Not enough data
Content Management
8.7
19
Not enough data
8.0
19
Not enough data
8.6
18
Not enough data
Time & Billing
6.4
17
Not enough data
6.4
16
Not enough data
5.9
16
Not enough data
Agentic AI - Legal Practice Management
5.7
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
6.0
5
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Legal Management (ELM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Case Management - Immigration
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Practice Management - Immigration
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Storage and Collaboration - Legal Document Management
8.7
54
Not enough data
9.3
54
Not enough data
9.0
54
Not enough data
9.2
54
Not enough data
Document Management - Legal Document Management
9.2
54
Not enough data
9.0
54
Not enough data
8.9
54
Not enough data
Analysis - Legal Document Management
8.3
54
Not enough data
8.1
54
Not enough data
Artificial Intelligence - Legal Document Management
7.0
52
Not enough data
Accessibility - Legal Document Management
8.6
54
Not enough data
Agentic AI - Legal Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - AI Legal Assistant
8.5
26
Not enough data
8.5
25
Not enough data
LLM and NLP - AI Legal Assistant
8.5
26
Not enough data
Technology Benefit - AI Legal Assistant
8.6
26
Not enough data
8.5
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Consistency, Accuracy and Efficiency - AI Legal Assistant
8.5
25
Not enough data
Automation using Legal Tech - AI Legal Assistant
8.4
25
Not enough data
Compliance and Data Security - AI Legal Assistant
8.7
25
Not enough data
Ease of Use and Adaptability - AI Legal Assistant
8.5
25
Not enough data
Agentic AI - AI Legal Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Legal Billing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Filevine and Prevail Case Management System are categorized as Legal Case Management
Unique Categories
Filevine is categorized as AI Legal Assistant, Legal Document Management, Immigration, Enterprise Legal Management (ELM), Legal Practice Management, and Legal Billing
Prevail Case Management System has no unique categories
Reviews
Reviewers' Company Size
Filevine
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prevail Case Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Legal Services
55.5%
Law Practice
43.1%
Medical Practice
0.4%
Judiciary
0.4%
Facilities Services
0.4%
Other
0.4%
Legal Services
47.4%
Law Practice
36.8%
Hospital & Health Care
5.3%
Higher Education
5.3%
Accounting
5.3%
Other
0.0%
Discussions
Is Filevine cloud-based?
4 Comments
SO
YesRead more
Does Filevine have an app?
2 Comments
SJ
I have not came across the app. I have created a bookmark in chrome browser and created a shortcut in Mobile home screen. Read more
Prevail Case Management System has no discussions with answers
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