Compare Files.com and Sharetru 
At a Glance
Market Segments
Mid-Market (45.5% of reviews)
Mid-Market (76.9% of reviews)
Entry-Level Pricing
Free Trial
Starting at $199.00 10 GB storage & 10 users
Files.com
Star Rating
(279)4.6 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSharetru
Star Rating
(13)4.8 out of 5
Market Segments
Mid-Market (76.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 10 GB storage & 10 users
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Files.com excels in user experience, particularly with its easy-to-use interface and quick setup process. Users appreciate how it allows for seamless control over permissions and customization without requiring coding knowledge, making it accessible for teams without technical expertise.
- According to verified reviews, Sharetru stands out for its exceptional value proposition in ITAR compliance for file transfers. Users highlight the affordability and effectiveness of its compliance features, which are crucial for businesses needing to meet stringent regulatory requirements.
- Users say that Files.com offers a robust security framework, with features like data encryption and a secure managed login process. This focus on security is particularly valued by businesses concerned about data fraud, ensuring peace of mind during file transfers.
- Reviewers mention that Sharetru provides excellent customer support, with many praising the promptness and professionalism of the team. Long-term users have noted that their inquiries, even those directed to the owner, are handled efficiently, contributing to a strong partnership experience.
- G2 reviewers highlight that while Sharetru has a slightly higher rating for ease of setup, Files.com is not far behind. Users have found that both platforms facilitate a relatively straightforward onboarding process, but Files.com’s interface is often described as more intuitive for new users.
- According to recent feedback, Files.com has a significantly larger user base, reflected in its higher number of reviews. This suggests a more established presence in the market, which can be reassuring for potential buyers looking for a reliable and widely adopted solution.
Pricing
Entry-Level Pricing
Files.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Sharetru
Core
Starting at $199.00
10 GB storage & 10 users
A streamlined, secure starting point for organizations that need reliable file transfer and optional compliance-ready controls. Includes 10 users and 10GB of storage out of the box, with the flexibility to expand up to 30 users and 30GB as your needs grow. Perfect for smaller teams or departments who still require enterprise-grade security and ease of use.
- Expandable to 30GB & 30 Users
- Secure Link-Based File Sharing
- Browser-based File Sharing Interface
Free Trial
Files.com
Free Trial is available
Sharetru
Free Trial is available
Ratings
Meets Requirements
9.5
232
9.5
13
Ease of Use
9.3
237
9.4
13
Ease of Setup
9.4
212
9.7
11
Ease of Admin
9.4
188
9.4
11
Quality of Support
9.5
202
9.2
13
Has the product been a good partner in doing business?
9.4
184
9.8
11
Product Direction (% positive)
9.3
218
9.0
12
Features by Category
Data Delivery
Feature Not Available
Feature Not Available
9.0
93
Not enough data
9.1
86
Feature Not Available
Feature Not Available
Feature Not Available
Functionality
8.7
86
Feature Not Available
9.4
95
Not enough data
9.1
88
Feature Not Available
8.4
89
Not enough data
Governance
8.9
90
Not enough data
9.3
88
Not enough data
9.5
91
Not enough data
Core Transfer Infrastructure - Managed File Transfer (MFT)
Feature Not Available
Feature Not Available
8.9
23
Not enough data
9.4
26
Not enough data
8.5
23
Not enough data
Platform Capabilities - Managed File Transfer (MFT)
9.4
95
Not enough data
8.0
20
Not enough data
8.4
22
Not enough data
9.2
22
Not enough data
Security & Compliance Controls - Managed File Transfer (MFT)
8.9
90
Not enough data
9.3
88
Not enough data
9.5
91
Not enough data
Intelligent Automation & AI - Managed File Transfer (MFT)
6.8
19
Not enough data
6.8
19
Not enough data
6.9
19
Not enough data
7.4
19
Not enough data
Management
9.5
167
9.3
10
9.3
148
8.3
10
9.0
134
8.5
10
9.4
158
9.2
10
Functionality
9.7
166
9.3
10
9.0
123
8.0
10
9.1
129
7.8
10
8.6
120
Feature Not Available
Security
9.3
142
8.7
10
9.5
156
8.8
10
9.5
157
9.0
10
Development
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Not enough data
Management
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Security
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Not enough data
Integration Options
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Deployment
9.5
10
Not enough data
9.2
11
Not enough data
Categories
Categories
Shared Categories
Files.com and Sharetru are categorized as File Transfer Protocol (FTP) and Managed File Transfer (MFT)
Reviews
Reviewers' Company Size
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sharetru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.1%
Financial Services
5.7%
Retail
4.5%
Other
60.4%
Manufacturing
23.1%
Electrical/Electronic Manufacturing
15.4%
Primary/Secondary Education
7.7%
Medical Practice
7.7%
Financial Services
7.7%
Other
38.5%
Alternatives
Discussions
How good is files com?
2 Comments
FL
It's good.Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
Sharetru has no discussions with answers
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