# Files.com vs IBM Sterling B2B Integrator Comparison --- ## AI Generated Summary - **G2 reviewers report** that Files.com excels in user experience, with many praising its **intuitive interface** that simplifies file sharing and management. Users appreciate the platform's ability to securely move files, highlighting its strong security features and ease of use. - **Users say** that IBM Sterling B2B Integrator provides solid capabilities for **EDI transactions** and data transformation, making it a good choice for organizations needing to handle multiple protocols. However, some users note that it can be less user-friendly compared to Files.com. - **Reviewers mention** that Files.com offers a significantly quicker implementation process, with users noting the **ease of setup** and management as standout features. This has led to a smoother onboarding experience for teams transitioning from traditional file transfer tools. - **According to verified reviews** , Files.com has a much higher satisfaction score, reflecting its ability to meet user needs effectively. Users have highlighted its **backup capabilities** and centralized file management as key benefits that enhance visibility and control. - **G2 reviewers indicate** that while IBM Sterling B2B Integrator meets specific business needs, it may not be as adaptable for all users. Some feedback points to challenges in configuration, which can hinder its overall usability compared to the more flexible Files.com. - **Users report** that Files.com stands out in terms of support quality, with many praising the **responsive customer service** that assists with any issues. In contrast, IBM Sterling B2B Integrator has received lower ratings in support, suggesting room for improvement in this area. | | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | | **Total Reviews** | 296 | 42 | | **Largest Market Segment** | Mid-Market (45.1% of reviews) | Enterprise (73.5% of reviews) | | **Entry Level Price** | Free Trial | No pricing available | --- ## Top Pros & Cons ### Files.com Pros: - Ease of Use (91 reviews) - Customer Support (48 reviews) Cons: - Complexity (19 reviews) - Expensive (16 reviews) ### IBM Sterling B2B Integrator Pros: - Features (2 reviews) - Data Management (1 reviews) Cons: - Complexity (3 reviews) - Integration Issues (3 reviews) --- ## Ratings Comparison | Rating | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Meets Requirements** | 9.5 (241 reviews) | 8.5 (25 reviews) | | **Ease of Use** | 9.3 (246 reviews) | 7.8 (26 reviews) | | **Ease of Setup** | 9.4 (221 reviews) | 7.8 (18 reviews) | | **Ease of Admin** | 9.4 (192 reviews) | 7.9 (17 reviews) | | **Quality of Support** | 9.5 (210 reviews) | 7.1 (25 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (188 reviews) | 8.7 (17 reviews) | | **Product Direction (% positive)** | 9.3 (226 reviews) | 8.0 (23 reviews) | --- ## Pricing ### Files.com #### Entry-Level Pricing Plan: Files.com Price: Free Trial Description: Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes: Key Features: - Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs - Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2) - All the transfer, storage, and API calls that you need for your PoC and trial testing [Browse all 4 editions](https://www.g2.com/products/files-com/pricing) #### Free Trial Yes ### IBM Sterling B2B Integrator #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Managed File Transfer (MFT) | Product | Score | Reviews | |---|---|---| | **Files.com** | 8.7/10 | 118 | | **IBM Sterling B2B Integrator** | 8.6/10 | 15 | #### Data Delivery | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Load Balancing** | 8.7 (26 reviews) | 8.9 (14 reviews) ✓ Verified | | **Application Integration** | 9.0 (98 reviews) | 8.8 (13 reviews) ✓ Verified | | **File Transfer Acceleration** | 9.1 (88 reviews) | 8.7 (13 reviews) ✓ Verified | | **Content Routing** | 9.3 (26 reviews) | 8.2 (14 reviews) ✓ Verified | #### Functionality | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Mobile Support** | 8.7 (86 reviews) | 7.7 (13 reviews) ✓ Verified | | **Encryption** | 9.4 (98 reviews) | 8.9 (14 reviews) ✓ Verified | | **Extensibility** | 9.1 (89 reviews) | 7.8 (13 reviews) ✓ Verified | | **Reporting and Analytics** | 8.4 (91 reviews) | 7.7 (14 reviews) ✓ Verified | #### Governance | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Access Control** | 8.8 (92 reviews) | 8.5 (13 reviews) ✓ Verified | | **Compliance** | 9.3 (89 reviews) | 8.6 (13 reviews) ✓ Verified | | **Provisioning and Governance** | 9.5 (92 reviews) | 9.2 (14 reviews) ✓ Verified | #### Core Transfer Infrastructure - Managed File Transfer (MFT) | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Load Balancing** | 8.7 (26 reviews) | 8.9 (14 reviews) ✓ Verified | | **File Transfer Acceleration** | 8.9 (23 reviews) | Not enough data | | **Application Integration** | 9.4 (28 reviews) | Not enough data | | **Content Routing** | 8.5 (23 reviews) | Not enough data | #### Platform Capabilities - Managed File Transfer (MFT) | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Encryption** | 9.4 (98 reviews) | 8.9 (14 reviews) ✓ Verified | | **Mobile Support** | 8.0 (20 reviews) | Not enough data | | **Reporting and Analytics** | 8.3 (23 reviews) | Not enough data | | **Extensibility** | 9.3 (23 reviews) | Not enough data | #### Security & Compliance Controls - Managed File Transfer (MFT) | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Access Control** | 8.8 (92 reviews) | 8.5 (13 reviews) ✓ Verified | | **Compliance** | 9.3 (89 reviews) | 8.6 (13 reviews) ✓ Verified | | **Provisioning and Governance** | 9.5 (92 reviews) | 9.2 (14 reviews) ✓ Verified | #### Intelligent Automation & AI - Managed File Transfer (MFT) | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Anomaly Detection** | 6.8 (19 reviews) | Not enough data | | **Automated Policy Enforcement** | 6.8 (19 reviews) | Not enough data | | **Predictive Resource Allocation** | 6.9 (19 reviews) | Not enough data | | **Intelligent Routing** | 7.4 (19 reviews) | Not enough data | ### File Transfer Protocol (FTP) | Product | Score | Reviews | |---|---|---| | **Files.com** | 9.3/10 | 178 | | **IBM Sterling B2B Integrator** | N/A | N/A | #### Management | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **File Management** | 9.5 (168 reviews) | Not enough data | | **Synchronization** | 9.3 (149 reviews) | Not enough data | | **Scheduling** | 9.0 (135 reviews) | Not enough data | | **Performance** | 9.4 (159 reviews) | Not enough data | #### Functionality | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **File Transfer** | 9.7 (170 reviews) | Not enough data | | **Language Support** | 9.0 (123 reviews) | Not enough data | | **File Backup** | 9.1 (131 reviews) | Not enough data | | **Mobile Support** | 8.6 (120 reviews) | Not enough data | #### Security | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Encryption** | 9.3 (142 reviews) | Not enough data | | **Authentication** | 9.5 (156 reviews) | Not enough data | | **Access Control** | 9.5 (157 reviews) | Not enough data | ### Electronic Data Interchange (EDI) | Product | Score | Reviews | |---|---|---| | **Files.com** | N/A | N/A | | **IBM Sterling B2B Integrator** | N/A | N/A | #### Functionality | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Data Exchange** | Not enough data | Not enough data | | **Data Mapping** | Not enough data | Not enough data | #### Management | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | | **Exception Handling** | Not enough data | Not enough data | | **Real Time Reporting** | Not enough data | Not enough data | #### Integrations | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Third Party Integration** | Not enough data | Not enough data | | **BI Tools Integration** | Not enough data | Not enough data | #### Security | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Communication Protocols** | Not enough data | Not enough data | | **EDI Standards** | Not enough data | Not enough data | #### Support | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **EDI Testing** | Not enough data | Not enough data | ### iPaaS | Product | Score | Reviews | |---|---|---| | **Files.com** | 8.6/10 | 28 | | **IBM Sterling B2B Integrator** | N/A | N/A | #### Development | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Real-Time Integration** | 9.2 (20 reviews) | Not enough data | | **API Designer** | 7.2 (9 reviews) | Not enough data | | **Flow Designer** | 7.6 (9 reviews) | Not enough data | | **Pre-Built Connectors** | 9.4 (11 reviews) | Not enough data | | **Custom Connectors** | 9.0 (12 reviews) | Not enough data | | **Reusable connectors** | 9.2 (11 reviews) | Not enough data | | **Multi - tenant architecture** | 8.5 (10 reviews) | Not enough data | #### Management | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Monitoring & Notification** | 8.2 (12 reviews) | Not enough data | | **Routing And Orchestration** | 7.9 (8 reviews) | Not enough data | | **Data Mapping** | 7.7 (8 reviews) | Not enough data | | **Data Transformation** | 7.7 (8 reviews) | Not enough data | | **API Management** | Feature Not Available | Not enough data | #### Security | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Data Encryption** | 9.1 (11 reviews) | Not enough data | | **Security Standards** | 8.9 (12 reviews) | Not enough data | | **Communication Protocol** | 9.7 (11 reviews) | Not enough data | #### Integration Options | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Data Virtualization** | 9.2 (8 reviews) | Not enough data | | **Managed File Transfers** | 9.7 (11 reviews) | Not enough data | | **Big Data Processing** | 7.4 (7 reviews) | Not enough data | | **EDI** | 7.1 (7 reviews) | Not enough data | #### Deployment | Feature | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Hybrid** | 9.5 (10 reviews) | Not enough data | | **Cloud to Cloud** | 9.2 (11 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) **Unique to Files.com (2):** [File Transfer Protocol (FTP) Software](https://www.g2.com/categories/file-transfer-protocol-ftp), [iPaaS Software](https://www.g2.com/categories/ipaas) **Unique to IBM Sterling B2B Integrator (1):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) --- ## Reviewer Demographics ### By Company Size | Segment | Files.com | IBM Sterling B2B Integrator | |---|---|---| | **Small-Business** | 36.1% | 11.8% | | **Mid-Market** | 45.1% | 14.7% | | **Enterprise** | 18.8% | 73.5% | ### By Industry #### Files.com - **Information Technology and Services:** 10.2% - **Computer Software:** 9.9% - **Hospital & Health Care:** 8.8% - **Financial Services:** 6.9% - **Retail:** 4.4% - **Construction:** 2.9% - **Marketing and Advertising:** 2.9% - **Logistics and Supply Chain:** 2.6% - **Manufacturing:** 2.6% - **Pharmaceuticals:** 2.2% - **Other:** 46.7% #### IBM Sterling B2B Integrator - **Information Technology and Services:** 17.6% - **Logistics and Supply Chain:** 14.7% - **Banking:** 14.7% - **Transportation/Trucking/Railroad:** 8.8% - **Pharmaceuticals:** 5.9% - **Health, Wellness and Fitness:** 5.9% - **Accounting:** 2.9% - **Architecture & Planning:** 2.9% - **Automotive:** 2.9% - **Consumer Goods:** 2.9% - **Other:** 20.6% --- ## Alternatives ### Alternatives to Files.com - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (527 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (434 reviews) - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1536 reviews) - [FileZilla](https://www.g2.com/products/filezilla/reviews) — 4.5/5 stars (767 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (592 reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2082 reviews) - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) — 4.7/5 stars (1390 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1051 reviews) - [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (777 reviews) ### Alternatives to IBM Sterling B2B Integrator - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (592 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (434 reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (505 reviews) - [Axway Managed File Transfer (MFT)](https://www.g2.com/products/axway-managed-file-transfer-mft/reviews) — 4.5/5 stars (127 reviews) - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (527 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (643 reviews) - [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (617 reviews) - [Globalscape](https://www.g2.com/products/globalscape/reviews) — 4.6/5 stars (80 reviews) --- ## Top Discussions ### Files.com - Title: [What is Brickftp?](https://www.g2.com/discussions/what-is-brickftp) — 2 comments > **Top comment:** "BrickFTP is the former name of files.com. Same company. New name (as of a few years ago)." - Title: [How to use file com?](https://www.g2.com/discussions/how-to-use-file-com) — 2 comments > **Top comment:** "I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!" - Title: [How good is files com?](https://www.g2.com/discussions/how-good-is-files-com) — 2 comments > **Top comment:** "It's good." - Title: [What is files com?](https://www.g2.com/discussions/what-is-files-com) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Files.com is the leading file integration and automation platform. We help enterprises securely store, transfer, or share files between users, teams, and..." ### IBM Sterling B2B Integrator - Title: [What is the latest version of IBM Sterling B2B Integrator?](https://www.g2.com/discussions/what-is-the-latest-version-of-ibm-sterling-b2b-integrator) — 1 comment > **Top comment:** "We are using sterling v5.2" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/files-com-vs-ibm-sterling-b2b-integrator)