Compare Files.com and IBM Sterling B2B Integrator 
At a Glance
Market Segments
Mid-Market (45.4% of reviews)
Enterprise (72.7% of reviews)
Entry-Level Pricing
Free Trial
No pricing available
Files.com
Star Rating
(279)4.6 out of 5
Market Segments
Mid-Market (45.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansIBM Sterling B2B Integrator
Star Rating
(41)4.2 out of 5
Market Segments
Enterprise (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IBM Sterling B2B IntegratorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Files.com excels in user experience, highlighting its easy-to-use interface and quick setup process. Users appreciate that it doesn't require coding knowledge to connect to SFTP/FTP, making it accessible for teams without technical expertise.
- According to verified reviews, IBM Sterling B2B Integrator is recognized for its robust capabilities in EDI transactions and data transformation. Users mention that it effectively handles multiple protocols on a single platform, which is essential for complex business needs.
- Users say that Files.com offers superior support, with many praising its quality of customer service. Reviewers note that the platform provides a secure managed login process, which is crucial for protecting sensitive customer data.
- Reviewers mention that while IBM Sterling B2B Integrator meets EDI requirements well, it can be less intuitive compared to Files.com. Some users have expressed challenges with configuration, indicating that the learning curve may be steeper for new users.
- G2 reviewers highlight that Files.com has a strong focus on security, with features like encryption and compliance measures that users find reassuring. This focus on security is particularly valuable in industries where data protection is paramount.
- According to recent feedback, Files.com has a significant advantage in terms of implementation speed and ease of administration. Users report a smooth onboarding experience, which contrasts with the more complex setup process some have experienced with IBM Sterling B2B Integrator.
Pricing
Entry-Level Pricing
Files.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
IBM Sterling B2B Integrator
No pricing availableFree Trial
Files.com
Free Trial is available
IBM Sterling B2B Integrator
No trial information availableRatings
Meets Requirements
9.5
233
8.6
24
Ease of Use
9.3
238
7.9
25
Ease of Setup
9.4
213
8.0
17
Ease of Admin
9.4
189
7.9
17
Quality of Support
9.5
203
7.4
24
Has the product been a good partner in doing business?
9.5
185
8.7
17
Product Direction (% positive)
9.3
219
8.4
22
Features by Category
Data Delivery
Feature Not Available
8.9
14
|
Verified
9.0
94
8.8
13
|
Verified
9.1
86
8.7
13
|
Verified
Feature Not Available
8.2
14
|
Verified
Functionality
8.7
86
7.7
13
|
Verified
9.4
95
8.9
14
|
Verified
9.1
88
7.8
13
|
Verified
8.5
90
7.7
14
|
Verified
Governance
8.9
90
8.5
13
|
Verified
9.3
88
8.6
13
|
Verified
9.5
91
9.2
14
|
Verified
Core Transfer Infrastructure - Managed File Transfer (MFT)
Feature Not Available
8.9
14
|
Verified
8.9
23
Not enough data
9.4
26
Not enough data
8.5
23
Not enough data
Platform Capabilities - Managed File Transfer (MFT)
9.4
95
8.9
14
|
Verified
8.0
20
Not enough data
8.4
22
Not enough data
9.2
22
Not enough data
Security & Compliance Controls - Managed File Transfer (MFT)
8.9
90
8.5
13
|
Verified
9.3
88
8.6
13
|
Verified
9.5
91
9.2
14
|
Verified
Intelligent Automation & AI - Managed File Transfer (MFT)
6.8
19
Not enough data
6.8
19
Not enough data
6.9
19
Not enough data
7.4
19
Not enough data
Management
9.5
167
Not enough data
9.3
148
Not enough data
9.0
134
Not enough data
9.4
158
Not enough data
Functionality
9.7
167
Not enough data
9.0
123
Not enough data
9.1
130
Not enough data
8.6
120
Not enough data
Security
9.3
142
Not enough data
9.5
156
Not enough data
9.5
157
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Development
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Not enough data
Management
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Security
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Not enough data
Integration Options
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Deployment
9.5
10
Not enough data
9.2
11
Not enough data
Categories
Categories
Shared Categories
Files.com and IBM Sterling B2B Integrator are categorized as Managed File Transfer (MFT)
Unique Categories
Files.com is categorized as File Transfer Protocol (FTP) and iPaaS
IBM Sterling B2B Integrator is categorized as Electronic Data Interchange (EDI)
Reviews
Reviewers' Company Size
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Sterling B2B Integrator
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.0%
Financial Services
6.0%
Retail
4.5%
Other
60.2%
Information Technology and Services
18.2%
Logistics and Supply Chain
15.2%
Banking
12.1%
Transportation/Trucking/Railroad
9.1%
Pharmaceuticals
6.1%
Other
39.4%
Alternatives
Discussions
How good is files com?
2 Comments
FL
It's good.Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
What is the latest version of IBM Sterling B2B Integrator?
1 Comment
PP
We are using sterling v5.2Read more
IBM Sterling B2B Integrator has no more discussions with answers
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