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Compare FigJam and SmartDraw 
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At a Glance
Market Segments
Small-Business (49.0% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
Starting at $0.00 1 Editor
$7.95 Per Month
FigJam
Star Rating
(455)4.6 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 1 Editor
Browse all 3 pricing plansSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SmartDraw excels in its drag-and-drop functionality, making it easy to create diagrams quickly, while FigJam's screen sharing feature is highlighted for enhancing real-time collaboration during brainstorming sessions.
- Reviewers mention that SmartDraw's extensive library of templates is a significant advantage for users looking to save time on design, whereas FigJam is praised for its document collaboration capabilities, allowing multiple users to work on the same document seamlessly.
- G2 users indicate that SmartDraw's quality of support is superior, with a score of 9.1, compared to FigJam's 8.7, suggesting that users feel more supported when using SmartDraw for their diagramming needs.
- Users on G2 highlight that SmartDraw's integration capabilities are robust, scoring 8.6, which allows for better connectivity with other tools, while FigJam's native communications feature is noted for fostering a more interactive user experience.
- Reviewers say that SmartDraw's customization options are highly rated at 9.0, enabling users to tailor their diagrams extensively, while FigJam's task management tools, scoring 8.3, are seen as less comprehensive, which may limit project tracking efficiency.
- Users report that SmartDraw's permissions feature, rated at 9.5, provides a higher level of security and control over shared documents, contrasting with FigJam's 8.4 rating, which may leave some users wanting more robust security options.
Pricing
Entry-Level Pricing
FigJam
Starter
Starting at $0.00
1 Editor
- 3 Figma and 3 FigJam files
- Unlimited personal files
- Unlimited collaborators
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
FigJam
No trial information availableSmartDraw
Free Trial is available
Ratings
Meets Requirements
9.0
398
8.8
254
Ease of Use
9.0
399
8.7
259
Ease of Setup
9.3
73
9.4
129
Ease of Admin
8.8
57
9.4
92
Quality of Support
8.7
258
9.1
216
Has the product been a good partner in doing business?
8.9
51
9.5
87
Product Direction (% positive)
9.6
396
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Design Tools
8.3
239
Not enough data
8.6
254
Not enough data
9.0
242
Not enough data
8.6
249
Not enough data
9.3
262
Not enough data
Communication Tools
8.8
219
Not enough data
9.1
258
Not enough data
Integrations
7.5
103
Not enough data
9.0
254
Not enough data
Software Offering
9.1
239
Not enough data
9.2
207
Not enough data
7.0
134
Not enough data
Agentic AI - Collaborative Whiteboard
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
Collaboration Tools
9.5
160
Not enough data
8.7
104
Not enough data
9.2
160
Not enough data
Visual Tools
8.9
149
Not enough data
8.9
152
Not enough data
8.6
124
Not enough data
Mind Map Availability
8.5
126
Not enough data
8.8
92
Not enough data
6.9
81
Not enough data
9.5
139
Not enough data
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.5
118
8.5
43
8.4
119
8.4
43
8.9
137
8.6
48
Feature Not Available
8.3
40
Hardware
8.6
120
8.2
51
9.0
101
9.2
47
Security
8.5
145
8.7
50
9.2
142
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Categories
Categories
Shared Categories
FigJam and SmartDraw are categorized as Diagramming and Visual Collaboration Platforms
Unique Categories
FigJam is categorized as Mind Mapping and Collaborative Whiteboard
Reviews
Reviewers' Company Size
FigJam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.8%
Information Technology and Services
15.0%
Design
13.2%
Marketing and Advertising
6.5%
Financial Services
5.6%
Other
41.1%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Alternatives
Discussions
FigJam has no discussions with answers
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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