# FieldRoutes, a ServiceTitan company vs Workiz Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Workiz excels in providing an all-in-one solution for field service management, with features like integrated invoicing, scheduling, and CRM capabilities that enhance productivity. Users appreciate the intuitive interface that simplifies daily operations.
- **Users say** that FieldRoutes, a ServiceTitan company, offers impressive features for scaling operations, particularly highlighting the smart routing functionality and the ability to visualize technician stops on a map. This makes scheduling and routing straightforward and efficient.
- **Reviewers mention** that Workiz has a slight edge in ease of setup, with many users finding the onboarding process smooth and user-friendly. The platform's real-time job scheduling and technician tracking are frequently praised for keeping teams organized and minimizing missed appointments.
- **According to verified reviews** , FieldRoutes shines in its customer support, with users noting the effectiveness of the integration team during the onboarding process. This support is crucial for businesses looking to implement new software seamlessly.
- **G2 reviewers highlight** that while both products have strong usability, FieldRoutes is often described as extremely easy to understand and use, which can be a significant advantage for teams that may not be tech-savvy.
- **Users express** that Workiz's built-in communication tools, including integrated phone and text features, create a cohesive workflow that allows for easy tracking of conversations related to specific jobs, enhancing overall service delivery.



| | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 278 | 238 | 
| **Largest Market Segment** | Small-Business (63.9% of reviews) | Small-Business (96.4% of reviews) | 
| **Entry Level Price** | Starting at $350.00 | Contact Us 5 Users Per Year | 

---
## Top Pros & Cons

### FieldRoutes, a ServiceTitan company

Pros:
- Automation (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Difficult Training (1 reviews)
- Learning Curve (1 reviews)

### Workiz

Pros:
- Customer Support (21 reviews)
- Ease of Use (17 reviews)

Cons:
- Customization Difficulties (10 reviews)
- Pricing Issues (8 reviews)

---
## Ratings Comparison
| Rating | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
  | **Meets Requirements** | 9.0 (250 reviews) | 8.7 (167 reviews) | 
  | **Ease of Use** | 8.9 (250 reviews) | 8.8 (174 reviews) | 
  | **Ease of Setup** | 8.1 (116 reviews) | 8.7 (137 reviews) | 
  | **Ease of Admin** | 8.9 (115 reviews) | 9.1 (114 reviews) | 
  | **Quality of Support** | 8.4 (243 reviews) | 8.7 (165 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (115 reviews) | 9.0 (117 reviews) | 
  | **Product Direction (% positive)** | 9.1 (249 reviews) | 9.2 (146 reviews) | 

---
## Pricing

### FieldRoutes, a ServiceTitan company

#### Entry-Level Pricing

Plan: Starting Monthly Price

Price: Starting at $350.00

Description: With plans starting at $350 a month per 1,000 active customers, FieldRoutes’ pricing tiers are based on the volume of customers you serve rather than the number of people you employ. So, whether you’ve just started your business or you’re looking to scale your operations across multiple offices, with FieldRoutes you won’t have to worry about buying additional licenses for your office staff or seasonal workers.

FieldRoutes provides tailored quotes to ensure our solution fits your unique business needs and provides a positive ROI. Contact us for a personalized demo and pricing overview.

Key Features:
- Operations Suite

[Learn more about FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews)

#### Free Trial

No

### Workiz

#### Entry-Level Pricing

Plan: Standard

Price: Contact Us 5 Users Per Year

Description: The essential tools to grow and boost efficiency.

Key Features:
- Quickbooks Online
-  Total of 5 Automations
- Custom fields

[Browse all 3 editions](https://www.g2.com/products/workiz/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **FieldRoutes, a ServiceTitan company** | N/A | N/A |
| **Workiz** | N/A | N/A |

#### Notifications

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Confirmations & Reminders** | Not enough data | Not enough data | 
| **Appointment Follow-Up** | Not enough data | Not enough data | 
| **Scheduling Notifications** | Not enough data | Not enough data | 

#### Settings

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 
| **Availability Settings** | Not enough data | Not enough data | 
| **Blocked Time Settings** | Not enough data | Not enough data | 

#### Personalization

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Branding** | Not enough data | Not enough data | 
| **Links** | Not enough data | Not enough data | 

#### Integrations

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Payment Acceptance** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Communication** | Not enough data | Not enough data | 

#### Generative AI

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Text-to-Image** | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldRoutes, a ServiceTitan company** | N/A | N/A |
| **Workiz** | 8.2/10 | 135 |

#### Generative AI

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.8 (44 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.2 (24 reviews) | 

#### Before the Job

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Calendar** | Not enough data | 8.5 (124 reviews) | 
| **Dispatch** | Not enough data | 8.8 (115 reviews) | 
| **Roles** | Not enough data | 8.7 (111 reviews) | 
| **Booking** | Not enough data | 8.4 (107 reviews) | 

#### On the Job

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Location** | Not enough data | 8.3 (106 reviews) | 
| **Employee Communication** | Not enough data | 8.3 (115 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.6 (76 reviews) | 
| **Client Notifications** | Not enough data | 8.7 (113 reviews) | 
| **Field Sales** | Not enough data | 8.2 (101 reviews) | 

#### After the Job

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Reports** | Not enough data | 8.3 (111 reviews) | 
| **Analytics** | Not enough data | 8.3 (106 reviews) | 
| **Invoicing** | Not enough data | 8.8 (116 reviews) | 
| **CRM Integrations** | Not enough data | 8.1 (92 reviews) | 

#### Agentic AI - Field Service Management

| Feature | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (6 reviews) | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to FieldRoutes, a ServiceTitan company (1):** [Pest Control Software](https://www.g2.com/categories/pest-control-software)

**Unique to Workiz (1):** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | FieldRoutes, a ServiceTitan company | Workiz | 
|---|---|---|
| **Small-Business** | 63.9% | 96.4% | 
| **Mid-Market** | 28.2% | 3.1% | 
| **Enterprise** | 7.9% | 0.4% | 

### By Industry

#### FieldRoutes, a ServiceTitan company

- **Consumer Services:** 38.3%
- **Environmental Services:** 20.7%
- **Chemicals:** 19.2%
- **Facilities Services:** 4.5%
- **Individual & Family Services:** 3.0%
- **Marketing and Advertising:** 2.3%
- **Retail:** 2.3%
- **Utilities:** 1.9%
- **Public Relations and Communications:** 0.8%
- **Pharmaceuticals:** 0.8%
- **Other:** 6.4%

#### Workiz

- **Construction:** 32.6%
- **Consumer Services:** 24.9%
- **Transportation/Trucking/Railroad:** 4.5%
- **Electrical/Electronic Manufacturing:** 4.1%
- **Facilities Services:** 4.1%
- **Retail:** 3.6%
- **Environmental Services:** 2.7%
- **Security and Investigations:** 2.3%
- **Utilities:** 1.8%
- **Renewables & Environment:** 1.8%
- **Other:** 17.6%

---
## Alternatives

### Alternatives to FieldRoutes, a ServiceTitan company

- [PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews) — 4.1/5 stars (132 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (524 reviews)
- [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) — 4.8/5 stars (43 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (370 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (408 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4893 reviews)

### Alternatives to Workiz

- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (524 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (374 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (370 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (124 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (408 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5371 reviews)

---
## Top Discussions

### FieldRoutes, a ServiceTitan company

- Title: [Intergate with QuickBooks](https://www.g2.com/discussions/13453-intergate-with-quickbooks) — 2 comments, 1 upvote
  > **Top comment:** "No it does not "
- Title: [What is the best way to incorporate a new service?](https://www.g2.com/discussions/13432-what-is-the-best-way-to-incorporate-a-new-service) — 2 comments, 1 upvote
  > **Top comment:** "Sometimes, I think it's best to set up a separate service subscription and then just sync that with another subscription through scheduling or billing or..."
- Title: [Route Optimization](https://www.g2.com/discussions/route-optimization) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! In fact, with PestRoutes, technicians can expect a 12% increase in efficiency—a fancy way of saying add 1-2 more stops a day per technician. "
- Title: [Data Transfer](https://www.g2.com/discussions/how-do-i-get-my-data-in-pestroutes) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "PestRoutes has on-boarded hundreds of customers, many of which transferred their data from another software provider. We offer the most robust data transfer..."
- Title: [Could we please bring back custom work?](https://www.g2.com/discussions/13448-could-we-please-bring-back-custom-work) — 1 comment, 1 upvote
  > **Top comment:** "Hi Michael, 

I'm Patrick, a research analyst with G2. That's a sensible request, but in order to make sure PestRoutes has seen it, I suggest contacting..."

### Workiz

- Title: [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) — 1 comment
  > **Top comment:** "go to the website and look at all of the plans before you decide"
- Title: [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) — 1 comment
  > **Top comment:** "My small company has less than 5 people with room to grow. We picked the standard plan, which required an up-front investment of $2028. We also pay monthly..."
- Title: [How can I](https://www.g2.com/discussions/52141-how-can-i) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can"
- Title: [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) — 1 comment, 1 upvote
  > **Top comment:** "Hey, Raymond!
We’re happy to help! Workiz does have an integrated phone system with tons of capabilities. You can easily set up a second number on the call..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-workiz)