# FieldRoutes, a ServiceTitan company vs Service Pro® Software Comparison

| | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 278 | 22 | 
| **Largest Market Segment** | Small-Business (63.9% of reviews) | Mid-Market (77.3% of reviews) | 
| **Entry Level Price** | Starting at $350.00 | No pricing available | 

---
## Top Pros & Cons

### FieldRoutes, a ServiceTitan company

Pros:
- Automation (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Difficult Training (1 reviews)
- Learning Curve (1 reviews)

### Service Pro® Software

**Not enough data**

---
## Ratings Comparison
| Rating | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
  | **Meets Requirements** | 9.0 (250 reviews) | 7.6 (13 reviews) | 
  | **Ease of Use** | 8.9 (250 reviews) | 8.5 (13 reviews) | 
  | **Ease of Setup** | 8.1 (116 reviews) | 7.2 (12 reviews) | 
  | **Ease of Admin** | 8.9 (115 reviews) | 8.5 (12 reviews) | 
  | **Quality of Support** | 8.4 (243 reviews) | 8.5 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (115 reviews) | 8.6 (12 reviews) | 
  | **Product Direction (% positive)** | 9.1 (249 reviews) | 8.8 (10 reviews) | 

---
## Pricing

### FieldRoutes, a ServiceTitan company

#### Entry-Level Pricing

Plan: Starting Monthly Price

Price: Starting at $350.00

Description: With plans starting at $350 a month per 1,000 active customers, FieldRoutes’ pricing tiers are based on the volume of customers you serve rather than the number of people you employ. So, whether you’ve just started your business or you’re looking to scale your operations across multiple offices, with FieldRoutes you won’t have to worry about buying additional licenses for your office staff or seasonal workers.

FieldRoutes provides tailored quotes to ensure our solution fits your unique business needs and provides a positive ROI. Contact us for a personalized demo and pricing overview.

Key Features:
- Operations Suite

[Learn more about FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews)

#### Free Trial

No

### Service Pro® Software

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldRoutes, a ServiceTitan company** | N/A | N/A |
| **Service Pro® Software** | 7.4/10 | 9 |

#### Generative AI

| Feature | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **AI Image-to-Text** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Before the Job

| Feature | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **Calendar** | Not enough data | 7.9 (8 reviews) | 
| **Dispatch** | Not enough data | 9.1 (9 reviews) | 
| **Roles** | Not enough data | 7.5 (8 reviews) | 
| **Booking** | Not enough data | Not enough data | 

#### On the Job

| Feature | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **Location** | Not enough data | 8.1 (7 reviews) | 
| **Employee Communication** | Not enough data | 7.3 (5 reviews) | 
| **Behavior Monitoring** | Not enough data | Not enough data | 
| **Client Notifications** | Not enough data | 5.3 (5 reviews) | 
| **Field Sales** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection in the Field** | Not enough data | Not enough data | 

#### After the Job

| Feature | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **Reports** | Not enough data | 7.2 (9 reviews) | 
| **Analytics** | Not enough data | 6.9 (8 reviews) | 
| **Invoicing** | Not enough data | Not enough data | 
| **CRM Integrations** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### 

| Feature | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **File Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Price and Cost Calculations** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Driver ETA** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Work Order Creation** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to FieldRoutes, a ServiceTitan company (1):** [Pest Control Software](https://www.g2.com/categories/pest-control-software)



---
## Reviewer Demographics

### By Company Size

| Segment | FieldRoutes, a ServiceTitan company | Service Pro® Software | 
|---|---|---|
| **Small-Business** | 63.9% | 13.6% | 
| **Mid-Market** | 28.2% | 77.3% | 
| **Enterprise** | 7.9% | 9.1% | 

### By Industry

#### FieldRoutes, a ServiceTitan company

- **Consumer Services:** 38.3%
- **Environmental Services:** 20.7%
- **Chemicals:** 19.2%
- **Facilities Services:** 4.5%
- **Individual & Family Services:** 3.0%
- **Marketing and Advertising:** 2.3%
- **Retail:** 2.3%
- **Utilities:** 1.9%
- **Public Relations and Communications:** 0.8%
- **Pharmaceuticals:** 0.8%
- **Other:** 6.4%

#### Service Pro® Software

- **Construction:** 45.5%
- **Machinery:** 13.6%
- **Facilities Services:** 13.6%
- **Consumer Services:** 13.6%
- **Oil & Energy:** 4.5%
- **Electrical/Electronic Manufacturing:** 4.5%
- **Biotechnology:** 4.5%

---
## Alternatives

### Alternatives to FieldRoutes, a ServiceTitan company

- [PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews) — 4.1/5 stars (132 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (526 reviews)
- [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) — 4.8/5 stars (43 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (371 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (408 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4900 reviews)

### Alternatives to Service Pro® Software

- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (375 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1048 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (526 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4900 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5382 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1607 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (964 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews)

---
## Top Discussions

### FieldRoutes, a ServiceTitan company

- Title: [Intergate with QuickBooks](https://www.g2.com/discussions/13453-intergate-with-quickbooks) — 2 comments, 1 upvote
  > **Top comment:** "No it does not "
- Title: [What is the best way to incorporate a new service?](https://www.g2.com/discussions/13432-what-is-the-best-way-to-incorporate-a-new-service) — 2 comments, 1 upvote
  > **Top comment:** "Sometimes, I think it's best to set up a separate service subscription and then just sync that with another subscription through scheduling or billing or..."
- Title: [Route Optimization](https://www.g2.com/discussions/route-optimization) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! In fact, with PestRoutes, technicians can expect a 12% increase in efficiency—a fancy way of saying add 1-2 more stops a day per technician. "
- Title: [Data Transfer](https://www.g2.com/discussions/how-do-i-get-my-data-in-pestroutes) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "PestRoutes has on-boarded hundreds of customers, many of which transferred their data from another software provider. We offer the most robust data transfer..."
- Title: [Could we please bring back custom work?](https://www.g2.com/discussions/13448-could-we-please-bring-back-custom-work) — 1 comment, 1 upvote
  > **Top comment:** "Hi Michael, 

I'm Patrick, a research analyst with G2. That's a sensible request, but in order to make sure PestRoutes has seen it, I suggest contacting..."

### Service Pro® Software

- Title: [How much does a service pro cost?](https://www.g2.com/discussions/how-much-does-a-service-pro-cost) — 1 comment
  > **Top comment:** "Thank you for your interest in Service Pro, this cost is dependent on several factors such as number of users, integration requirements, and any..."
- Title: [Is Service Pro any good?](https://www.g2.com/discussions/is-service-pro-any-good) — 1 comment
  > **Top comment:** "Thanks for your question!

The best way to find out if Service Pro is the right fit for your organization is to get in contact with one of our team members..."
- Title: [What is service Pro app?](https://www.g2.com/discussions/what-is-service-pro-app) — 1 comment
  > **Top comment:** "Thank you for your question!  Service Pro Mobile is a true mobile field service app available for iOS, Android, and Windows users. Service Pro Mobile lets..."
- Title: [What are service Pro?](https://www.g2.com/discussions/what-are-service-pro) — 1 comment *(includes official response)*
  > **Top comment:** "MSI Data's software, Service Pro is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive..."
- Title: [Is it possible to set up API pushes or any other notifications?](https://www.g2.com/discussions/37709-is-it-possible-to-set-up-api-pushes-or-any-other-notifications) — 1 comment, 1 upvote
  > **Top comment:** "Hi Zach, thanks for using Service Pro! 

This is a capability that's available with some Service Pro packages. Our Customer Success team will reach out..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-service-pro-software)