# FieldRoutes, a ServiceTitan company vs Service Fusion Comparison - What are their main differences? At a Glance Star Rating **FieldRoutes, a ServiceTitan company** [ 4.4/5(278) ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews#reviews) **Service Fusion** [ 4.1/5(124) ](https://www.g2.com/products/service-fusion/reviews#reviews) Market Segments **FieldRoutes, a ServiceTitan company** Small-Business (63.9% of reviews) **Service Fusion** Small-Business (84.2% of reviews) Pros & Cons **FieldRoutes, a ServiceTitan company** [ Automation (1) ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews?filters%5Bsentiment_snippet%5D=2326376&qs=pros-and-cons#reviews)[ Ease of Use (1) ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews?filters%5Bsentiment_snippet%5D=2326387&qs=pros-and-cons#reviews)[ Difficult Training (1) ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews?filters%5Bsentiment_snippet%5D=2326296&qs=pros-and-cons#reviews)[ Learning Curve (1) ](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews?filters%5Bsentiment_snippet%5D=2326395&qs=pros-and-cons#reviews) **Service Fusion** [ Ease of Use (12) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1698289&qs=pros-and-cons#reviews)[ Customer Support (7) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1696941&qs=pros-and-cons#reviews)[ Data Management Issues (4) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1696742&qs=pros-and-cons#reviews)[ Expensive (4) ](https://www.g2.com/products/service-fusion/reviews?filters%5Bsentiment_snippet%5D=1698182&qs=pros-and-cons#reviews) Entry-Level Pricing **FieldRoutes, a ServiceTitan company** **Starting at $350.00** **Service Fusion** **Starting at $259.00** ## FieldRoutes, a ServiceTitan company vs Service Fusion When assessing the two solutions, reviewers found FieldRoutes, a ServiceTitan company easier to use, set up, and administer. Reviewers also preferred doing business with FieldRoutes, a ServiceTitan company overall. - Reviewers felt that FieldRoutes, a ServiceTitan company meets the needs of their business better than Service Fusion. - When comparing quality of ongoing product support, FieldRoutes, a ServiceTitan company and Service Fusion provide similar levels of assistance. - For feature updates and roadmaps, our reviewers preferred the direction of FieldRoutes, a ServiceTitan company over Service Fusion. Pricing Entry-Level Pricing **FieldRoutes, a ServiceTitan company** FieldRoutes, a ServiceTitan company Starting Monthly Price Starting at $350.00 With plans starting at $350 a month per 1,000 active customers, FieldRoutes’ pricing tiers are based on the volume of customers you serve rather than the number of people you employ. So, whether you’ve just started your business or you’re looking to scale your operations across multiple offices, with FieldRoutes you won’t have to worry about buying additional licenses for your office staff or seasonal workers. FieldRoutes provides tailored quotes to ensure our solution fits your unique business needs and provides a positive ROI. Contact us for a personalized demo and pricing overview. - Operations Suite [Learn more about FieldRoutes, a ServiceTitan company](/products/fieldroutes-a-servicetitan-company/reviews) **Service Fusion** Service Fusion STARTER Starting at $259.00 All essential features + text messaging & auto-reminders - Office Users / Field Workers (Unlimited) - Customers (Unlimited) - Estimates & Jobs (Unlimited) [Browse all 3 pricing plans](/products/service-fusion/pricing) Free Trial **FieldRoutes, a ServiceTitan company** FieldRoutes, a ServiceTitan company No trial information available **Service Fusion** Service Fusion No trial information available Ratings Meets Requirements 9.0 250 8.2 113 Ease of Use 8.9 250 8.6 113 Ease of Setup 8.1 116 7.9 82 Ease of Admin 8.9 115 8.2 78 Quality of Support 8.4 243 8.4 112 Has the product been a good partner in doing business? 9.0 115 8.5 78 Product Direction (% positive) 9.1 249 8.2 114 Features by Category HVAC[Hide 57 FeaturesShow 57 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Time & Expense Tracking Not enough data Not enough data Technician Management Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Scheduling Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Job Costing Not enough data Not enough data Job Tracking Not enough data Not enough data Workflow Management Not enough data Not enough data Timesheet Management Not enough data Not enough data Document Storage Not enough data Not enough data Generative AI Not enough data Not enough data Location Tracking Not enough data Not enough data Communication Management Not enough data Not enough data Work Order Management Not enough data Not enough data Service History Not enough data Not enough data Calendar Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data IoT Device Management Not enough data Not enough data Customer Portal Not enough data Not enough data Mobile Access Not enough data Not enough data Electronic Signature Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Routing Not enough data Not enough data Equipment Tracking Not enough data Not enough data Electronic Payments Not enough data Not enough data Predictive Analytics Not enough data Not enough data Dispatch Management Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Data Import/Export Not enough data Not enough data Accounting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Reminders Not enough data Not enough data AI Copilot Not enough data Not enough data Customizable Forms Not enough data Not enough data Customer Database Not enough data Not enough data Inventory Management Not enough data Not enough data Accounting Integration Not enough data Not enough data Cost Database Not enough data Not enough data Commercial/Industrial Not enough data Not enough data Job Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Labor Rates Not enough data Not enough data Real-Time Data Not enough data Not enough data CAD Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Customizable Templates Not enough data Not enough data Search/Filter Not enough data Not enough data Visual Assemblies Not enough data Not enough data Bid Management Not enough data Not enough data Takeoff Not enough data Not enough data Customizable Reports Not enough data Not enough data Cost Estimating Not enough data Not enough data For HVAC Companies Not enough data Not enough data Collaboration Tools Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Pest Control[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Activity Tracking Activity Tracking Not enough data Not enough data API API Not enough data Not enough data Calendar Management Calendar Management Not enough data Not enough data Reporting & Statistics Reporting & Statistics Not enough data Not enough data AI Copilot AI Copilot Not enough data Not enough data Third-Party Integrations Third-Party Integrations Not enough data Not enough data Workflow Management Workflow Management Not enough data Not enough data Customer Database Customer Database Not enough data Not enough data Customizable Reports Customizable Reports Not enough data Not enough data Job Tracking Job Tracking Not enough data Not enough data Inventory Management Inventory Management Not enough data Not enough data CRM CRM Not enough data Not enough data Electronic Payments Electronic Payments Not enough data Not enough data Customizable Templates Customizable Templates Not enough data Not enough data Activity Dashboard Activity Dashboard Not enough data Not enough data Electronic Signature Electronic Signature Not enough data Not enough data Scheduling Scheduling Not enough data Not enough data Alerts/Notifications Alerts/Notifications Not enough data Not enough data Reminders Reminders Not enough data Not enough data Drag & Drop Drag & Drop Not enough data Not enough data Mobile Access Mobile Access Not enough data Not enough data Generative AI Generative AI Not enough data Not enough data Customer History Customer History Not enough data Not enough data Real-Time Reporting Real-Time Reporting Not enough data Not enough data Employee Management Employee Management Not enough data Not enough data Client Portal Client Portal Not enough data Not enough data SMS Messaging SMS Messaging Not enough data Not enough data Quotes/Estimates Quotes/Estimates Not enough data Not enough data Billing & Invoicing Billing & Invoicing Not enough data Not enough data Work Order Management Work Order Management Not enough data Not enough data Email Management Email Management Not enough data Not enough data Fleet Management Fleet Management Not enough data Not enough data Multi-Location Multi-Location Not enough data Not enough data Dispatch Management Dispatch Management Not enough data Not enough data Accounting Integration Accounting Integration Not enough data Not enough data Job Management Job Management Not enough data Not enough data Technician Management Technician Management Not enough data Not enough data GPS GPS Not enough data Not enough data Job Scheduling Job Scheduling Not enough data Not enough data Property Layouts Property Layouts Not enough data Not enough data Mobile Signature Capture Mobile Signature Capture Not enough data Not enough data Pest Activity Tracking Pest Activity Tracking Not enough data Not enough data Pesticide Usage Tracking Pesticide Usage Tracking Not enough data Not enough data Routing Routing Not enough data Not enough data For Pest Control Companies For Pest Control Companies Not enough data Not enough data Payment Processing[Hide 73 FeaturesShow 73 Features](javascript:void(0);) Not enough data 7.9 28 Payment Processing Encryption Not enough data 8.1(won by default) 19 Credit Card Processing Not enough data 8.1(won by default) 26 Mobile Payments Not enough data 8.3(won by default) 23 Digital Wallet Integration Not enough data Feature Not Available Debit/Credit Card Processing Not enough data Not enough data Online Payments Not enough data Not enough data Partial Payments Not enough data Not enough data In-Person Payments Not enough data Not enough data Digital Wallet Payments Not enough data Not enough data Administration Reporting & Analytics Not enough data 7.7(won by default) 26 E-commerce Integration Not enough data Feature Not Available Processing Fees Not enough data 7.8(won by default) 26 POS Integration Not enough data Feature Not Available Omnichannel Not enough data 7.9(won by default) 18 Levels 1 & 2 Not enough data 7.6(won by default) 20 Level 3 Not enough data 7.4(won by default) 20 Payment Gateway Integration Not enough data Not enough data ACH Payment Processing Not enough data Not enough data Cryptocurrency Processing Not enough data Not enough data Payment Options Multi-Currency Not enough data Feature Not Available Self Service Portal Not enough data 8.4(won by default) 25 Security POS Verification Not enough data 8.1(won by default) 24 Platform Accounting integration Not enough data 7.2(won by default) 27 E-commerce Integration Not enough data Feature Not Available Additional Functionality Data Synchronization Not enough data Not enough data Transaction Monitoring Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data Contactless NFC Not enough data Not enough data Offline Access Not enough data Not enough data Electronic Signature Not enough data Not enough data PCI Compliance Not enough data Not enough data Credit Card Management Not enough data Not enough data Fraud Detection Not enough data Not enough data SSL Security Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Returns Management Not enough data Not enough data Discount Management Not enough data Not enough data Reminders Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Recurring/Subscription Billing Not enough data Not enough data Compliance Management Not enough data Not enough data Transaction History Not enough data Not enough data Mobile Card Reader Not enough data Not enough data Sales Tax Management Not enough data Not enough data Customer Database Not enough data Not enough data Receipt Management Not enough data Not enough data Customizable Branding Not enough data Not enough data Invoice Management Not enough data Not enough data Cash Management Not enough data Not enough data Remote Access/Control Not enough data Not enough data Multi-Location Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data CRM Not enough data Not enough data Gift Card Management Not enough data Not enough data Sales Reports Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Payment Options Not enough data Not enough data Loyalty Program Not enough data Not enough data Status Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Activity Dashboard Not enough data Not enough data Expense Tracking Not enough data Not enough data Data Security Not enough data Not enough data Payment Links Not enough data Not enough data API Not enough data Not enough data Payment Fraud Prevention Not enough data Not enough data Payment Reconciliation Not enough data Not enough data Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Real-Time Data Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);) Not enough data 8.0 92 Generative AI AI Text Summarization Not enough data 7.9(won by default) 20 AI Image-to-Text Not enough data 7.3(won by default) 20 Generative AI Not enough data Not enough data Before the Job Calendar Not enough data 8.3(won by default) 79 Dispatch Not enough data 8.9(won by default) 80 Roles Not enough data 8.3(won by default) 79 Booking Not enough data 8.4(won by default) 81 On the Job Location Not enough data 8.1(won by default) 78 Employee Communication Not enough data 8.0(won by default) 81 Behavior Monitoring Not enough data 7.4(won by default) 59 Client Notifications Not enough data 8.1(won by default) 73 Field Sales Not enough data Feature Not Available Alerts/Notifications Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection in the Field Not enough data Not enough data After the Job Reports Not enough data 7.6(won by default) 77 Analytics Not enough data 7.4(won by default) 72 Billing & Invoicing Not enough data 8.5(won by default) 80 CRM Integrations Not enough data 7.5(won by default) 63 Accounting Integration Not enough data Not enough data QuickBooks Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Reports Not enough data Not enough data Agentic AI - Field Service Management Autonomous Task Execution Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Additional Functionality Work Order Management Not enough data Not enough data Checklists Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Parts Management Not enough data Not enough data Service History Not enough data Not enough data Residential Properties Not enough data Not enough data Vendor Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Purchase Order Management Not enough data Not enough data Mobile Access Not enough data Not enough data Dispatch Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Asset Tracking Not enough data Not enough data Technician Management Not enough data Not enough data Status Tracking Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Job Management Not enough data Not enough data Preventive Maintenance Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Commercial Properties Not enough data Not enough data Real-Time Data Not enough data Not enough data Historical Reporting Not enough data Not enough data Contract/License Management Not enough data Not enough data Customer Database Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Activity Dashboard Not enough data Not enough data Facility Scheduling Not enough data Not enough data Workflow Management Not enough data Not enough data Inspection Management Not enough data Not enough data Inventory Management Not enough data Not enough data Predictive Maintenance Not enough data Not enough data Routing Not enough data Not enough data Forms Management Not enough data Not enough data Chatbot Not enough data Not enough data Documentation Management Not enough data Not enough data File Storage Not enough data Not enough data Electronic Signature Not enough data Not enough data Self Service Portal Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Resource Allocation Not enough data Not enough data GPS Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Scheduling Not enough data Not enough data CRM Not enough data Not enough data Online Time Clock Not enough data Not enough data Workforce Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Contact Database Not enough data Not enough data Productivity Analysis Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Branding Not enough data Not enough data Price and Cost Calculations Not enough data Not enough data Performance Management Not enough data Not enough data Equipment Tracking Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Time Tracking Not enough data Not enough data Data Synchronization Not enough data Not enough data Secure Data Storage Not enough data Not enough data Location Tracking Not enough data Not enough data Route Optimization Not enough data Not enough data Offline Access Not enough data Not enough data Real-Time Updates Not enough data Not enough data Collaboration Tools Not enough data Not enough data Chat/Messaging Not enough data Not enough data Knowledge Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Customer History Not enough data Not enough data Inventory Control Not enough data Not enough data Performance Metrics Not enough data Not enough data Project Management Not enough data Not enough data Client Portal Not enough data Not enough data Driver ETA Not enough data Not enough data Job Tracking Not enough data Not enough data Automated Scheduling Not enough data Not enough data Customer Management Not enough data Not enough data Reminders Not enough data Not enough data Work Order Creation Not enough data Not enough data Equipment Maintenance Not enough data Not enough data Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Recurring Appointments Not enough data Not enough data Contractor Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Automation Not enough data Not enough data Reviews Reviewers' Company Size [![FieldRoutes, a ServiceTitan company](https://images.g2crowd.com/uploads/product/hd_favicon/d9f13b51dda4b261673db05cacaf5309/fieldroutes-a-servicetitan-company.svg "FieldRoutes, a ServiceTitan company")](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) FieldRoutes, a ServiceTitan company Small-Business(50 or fewer emp.) 63.9% Mid-Market(51-1000 emp.) 28.2% Enterprise(\> 1000 emp.) 7.9% [![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion")](https://www.g2.com/products/service-fusion/reviews) Service Fusion Small-Business(50 or fewer emp.) 84.2% Mid-Market(51-1000 emp.) 12.5% Enterprise(\> 1000 emp.) 3.3% Small-Business (50 or fewer emp.) 63.9% 84.2% Mid-Market (51-1000 emp.) 28.2% 12.5% Enterprise (\> 1000 emp.) 7.9% 3.3% Reviewers' Industry [![FieldRoutes, a ServiceTitan company](https://images.g2crowd.com/uploads/product/hd_favicon/d9f13b51dda4b261673db05cacaf5309/fieldroutes-a-servicetitan-company.svg "FieldRoutes, a ServiceTitan company")](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) FieldRoutes, a ServiceTitan company Consumer Services 38.3% Environmental Services 20.7% Chemicals 19.2% Facilities Services 4.5% Individual & Family Services 3.0% Other 14.3% [![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion")](https://www.g2.com/products/service-fusion/reviews) Service Fusion Construction 31.1% Consumer Services 9.2% Electrical/Electronic Manufacturing 9.2% Facilities Services 6.7% Real 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