# FieldRoutes, a ServiceTitan company vs Kickserv Comparison

| | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 278 | 180 | 
| **Largest Market Segment** | Small-Business (63.9% of reviews) | Small-Business (82.9% of reviews) | 
| **Entry Level Price** | Starting at $350.00 | Starting at $60.00 Per Month | 

---
## Top Pros & Cons

### FieldRoutes, a ServiceTitan company

Pros:
- Automation (1 reviews)
- Ease of Use (1 reviews)

Cons:
- Difficult Training (1 reviews)
- Learning Curve (1 reviews)

### Kickserv

Pros:
- Ease of Use (8 reviews)
- Scheduling Management (5 reviews)

Cons:
- Mobile Limitations (3 reviews)
- Scheduling Issues (3 reviews)

---
## Ratings Comparison
| Rating | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
  | **Meets Requirements** | 9.0 (250 reviews) | 8.5 (170 reviews) | 
  | **Ease of Use** | 8.9 (250 reviews) | 8.9 (171 reviews) | 
  | **Ease of Setup** | 8.1 (116 reviews) | 8.9 (108 reviews) | 
  | **Ease of Admin** | 8.9 (115 reviews) | 9.1 (100 reviews) | 
  | **Quality of Support** | 8.4 (243 reviews) | 9.2 (166 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (115 reviews) | 9.1 (98 reviews) | 
  | **Product Direction (% positive)** | 9.1 (249 reviews) | 8.9 (169 reviews) | 

---
## Pricing

### FieldRoutes, a ServiceTitan company

#### Entry-Level Pricing

Plan: Starting Monthly Price

Price: Starting at $350.00

Description: With plans starting at $350 a month per 1,000 active customers, FieldRoutes’ pricing tiers are based on the volume of customers you serve rather than the number of people you employ. So, whether you’ve just started your business or you’re looking to scale your operations across multiple offices, with FieldRoutes you won’t have to worry about buying additional licenses for your office staff or seasonal workers.

FieldRoutes provides tailored quotes to ensure our solution fits your unique business needs and provides a positive ROI. Contact us for a personalized demo and pricing overview.

Key Features:
- Operations Suite

[Learn more about FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews)

#### Free Trial

No

### Kickserv

#### Entry-Level Pricing

Plan: START

Price: Starting at $60.00 Per Month

Key Features:
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders

[Browse all 3 editions](https://www.g2.com/products/kickserv/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Repair Shop

| Product | Score | Reviews |
|---|---|---|
| **FieldRoutes, a ServiceTitan company** | N/A | N/A |
| **Kickserv** | 9.4/10 | 21 |

#### Customer Management

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Self-Service Portals** | Not enough data | 9.2 (17 reviews) | 
| **Customer Profiles** | Not enough data | 9.6 (18 reviews) | 
| **Communication Tools** | Not enough data | 9.5 (18 reviews) | 

#### Service Management

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Field Scheduling** | Not enough data | 9.5 (21 reviews) | 
| **Ticketing** | Not enough data | 9.5 (18 reviews) | 
| **Customization and Macros** | Not enough data | Feature Not Available | 
| **File Attachment** | Not enough data | 9.4 (19 reviews) | 
| **Estimates and Invoicing** | Not enough data | 9.3 (18 reviews) | 
| **GSX Integration** | Not enough data | Feature Not Available | 

#### Business Management

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Multi-site Management** | Not enough data | 9.3 (17 reviews) | 
| **Point of Sale** | Not enough data | 9.2 (17 reviews) | 
| **Stock and Inventory** | Not enough data | Feature Not Available | 
| **KPI Tracking and Reporting** | Not enough data | 9.5 (16 reviews) | 
| **Contract Management** | Not enough data | 9.3 (15 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldRoutes, a ServiceTitan company** | N/A | N/A |
| **Kickserv** | 8.7/10 | 119 |

#### Generative AI

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Image-to-Text** | Not enough data | Feature Not Available | 

#### Before the Job

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Calendar** | Not enough data | 9.0 (107 reviews) | 
| **Dispatch** | Not enough data | 9.1 (95 reviews) | 
| **Roles** | Not enough data | 9.2 (104 reviews) | 
| **Booking** | Not enough data | 8.6 (100 reviews) | 

#### On the Job

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Location** | Not enough data | 8.7 (73 reviews) | 
| **Employee Communication** | Not enough data | 8.7 (94 reviews) | 
| **Behavior Monitoring** | Not enough data | 8.0 (82 reviews) | 
| **Client Notifications** | Not enough data | 8.6 (92 reviews) | 
| **Field Sales** | Not enough data | 8.5 (74 reviews) | 

#### After the Job

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Reports** | Not enough data | 8.5 (98 reviews) | 
| **Analytics** | Not enough data | Feature Not Available | 
| **Invoicing** | Not enough data | 9.1 (99 reviews) | 
| **CRM Integrations** | Not enough data | Feature Not Available | 

#### Agentic AI - Field Service Management

| Feature | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Field Service Management Software](https://www.g2.com/categories/field-service-management)


**Unique to Kickserv (3):** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Forestry Software](https://www.g2.com/categories/forestry), [Repair Shop Software](https://www.g2.com/categories/repair-shop)


---
## Reviewer Demographics

### By Company Size

| Segment | FieldRoutes, a ServiceTitan company | Kickserv | 
|---|---|---|
| **Small-Business** | 63.9% | 82.9% | 
| **Mid-Market** | 28.2% | 14.9% | 
| **Enterprise** | 7.9% | 2.3% | 

### By Industry

#### FieldRoutes, a ServiceTitan company

- **Consumer Services:** 38.3%
- **Environmental Services:** 20.7%
- **Chemicals:** 19.2%
- **Facilities Services:** 4.5%
- **Individual & Family Services:** 3.0%
- **Marketing and Advertising:** 2.3%
- **Retail:** 2.3%
- **Utilities:** 1.9%
- **Public Relations and Communications:** 0.8%
- **Pharmaceuticals:** 0.8%
- **Other:** 6.4%

#### Kickserv

- **Construction:** 29.0%
- **Consumer Services:** 11.4%
- **Facilities Services:** 6.3%
- **Computer Software:** 5.1%
- **Information Technology and Services:** 3.4%
- **Automotive:** 2.8%
- **Environmental Services:** 2.8%
- **Accounting:** 2.3%
- **Retail:** 1.7%
- **Food & Beverages:** 1.7%
- **Other:** 33.5%

---
## Alternatives

### Alternatives to FieldRoutes, a ServiceTitan company

- [PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews) — 4.1/5 stars (132 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (524 reviews)
- [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews) — 4.8/5 stars (43 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (370 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (408 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4893 reviews)

### Alternatives to Kickserv

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (524 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (374 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (370 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (449 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (408 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)

---
## Top Discussions

### FieldRoutes, a ServiceTitan company

- Title: [Intergate with QuickBooks](https://www.g2.com/discussions/13453-intergate-with-quickbooks) — 2 comments, 1 upvote
  > **Top comment:** "No it does not "
- Title: [What is the best way to incorporate a new service?](https://www.g2.com/discussions/13432-what-is-the-best-way-to-incorporate-a-new-service) — 2 comments, 1 upvote
  > **Top comment:** "Sometimes, I think it's best to set up a separate service subscription and then just sync that with another subscription through scheduling or billing or..."
- Title: [Route Optimization](https://www.g2.com/discussions/route-optimization) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! In fact, with PestRoutes, technicians can expect a 12% increase in efficiency—a fancy way of saying add 1-2 more stops a day per technician. "
- Title: [Data Transfer](https://www.g2.com/discussions/how-do-i-get-my-data-in-pestroutes) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "PestRoutes has on-boarded hundreds of customers, many of which transferred their data from another software provider. We offer the most robust data transfer..."
- Title: [Could we please bring back custom work?](https://www.g2.com/discussions/13448-could-we-please-bring-back-custom-work) — 1 comment, 1 upvote
  > **Top comment:** "Hi Michael, 

I'm Patrick, a research analyst with G2. That's a sensible request, but in order to make sure PestRoutes has seen it, I suggest contacting..."

### Kickserv

- Title: [Does your service integrate with QuickBooks® Online?](https://www.g2.com/discussions/quickbooks) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We have been told by many that our sync to QBOE is by far one of the best out there.

"
- Title: [What are the system requirements?](https://www.g2.com/discussions/requirements) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Since Kickserv is a fully managed web-based application, there is nothing you need to download or install. All you need is a web browser.Chrome, Firefox, or..."
- Title: [How secure is my data?](https://www.g2.com/discussions/security-760fe53a-e1b5-4195-a3e9-a9b81cad38fe) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Very secure. We understand that your customer and job records are crucial to your business. To ensure data security we backup all account data nightly to..."
- Title: [Is Kickserv right for my business?](https://www.g2.com/discussions/business-type) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Our software is good for many industries within the small to medium sized business market. We are affordable and great for small one man shows all the way to..."
- Title: [What is Kickserv?](https://www.g2.com/discussions/kickserv) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Kickserv is an easy to use web-based software program designed to help small to medium sized businesses organize and grow their business through 3 major work..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldroutes-a-servicetitan-company-vs-kickserv)