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Compare FieldPulse and Service Fusion 
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At a Glance
Market Segments
Small-Business (94.1% of reviews)
Small-Business (83.3% of reviews)
Entry-Level Pricing
No pricing available
Starting at $208.00
FieldPulse
Star Rating
(343)4.7 out of 5
Market Segments
Small-Business (94.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldPulseService Fusion
Star Rating
(118)4.1 out of 5
Market Segments
Small-Business (83.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $208.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Service Fusion excels in its "Business Operations" feature, scoring 9.3, which reviewers mention helps streamline their daily tasks effectively. In contrast, FieldPulse also performs well in this area but does not reach the same level of satisfaction.
- Reviewers mention that FieldPulse offers superior "Quality of Support" with a score of 9.6, highlighting its responsive customer service. Service Fusion, while decent at 8.5, does not match the level of support that users experience with FieldPulse.
- G2 users indicate that FieldPulse shines in "Invoicing" with a score of 8.9, making it easier for users to manage their billing processes. Service Fusion, while competent at 8.6, does not provide the same level of user satisfaction in this critical area.
- Users on G2 report that FieldPulse's "Employee Communication" feature scores 8.9, facilitating better interaction among team members. Service Fusion, with a score of 8.1, falls short in providing the same level of communication tools.
- Reviewers say that Service Fusion's "Calendar" feature, scoring 8.5, is effective for scheduling, but FieldPulse's score of 8.8 indicates a more user-friendly experience that many find beneficial for managing appointments.
- Users report that both products have strong "Dispatch" capabilities, scoring equally at 8.9, but FieldPulse's overall user experience in this area is often described as more intuitive and easier to navigate by reviewers.
Pricing
Entry-Level Pricing
FieldPulse
No pricing availableService Fusion
STARTER
Starting at $208.00
All essential features + text messaging & auto-reminders
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)
Free Trial
FieldPulse
No trial information availableService Fusion
No trial information availableRatings
Meets Requirements
8.9
262
8.2
108
Ease of Use
8.9
292
8.5
108
Ease of Setup
8.6
224
7.9
77
Ease of Admin
8.9
175
8.2
75
Quality of Support
9.6
260
8.4
107
Has the product been a good partner in doing business?
9.2
173
8.5
75
Product Direction (% positive)
9.4
252
8.2
109
Features by Category
Payment Processing
Not enough data
8.1
19
Not enough data
8.1
26
Not enough data
8.3
23
Not enough data
Feature Not Available
Administration
Not enough data
7.6
25
Not enough data
Feature Not Available
Not enough data
7.8
26
Not enough data
Feature Not Available
Not enough data
7.9
18
Not enough data
7.6
20
Not enough data
7.4
20
Payment Options
Not enough data
Feature Not Available
Not enough data
8.4
25
Security
Not enough data
8.1
24
Platform
Not enough data
7.1
26
Not enough data
Feature Not Available
Operations
7.6
15
Not enough data
7.6
15
Not enough data
9.3
15
Not enough data
Resource Management
7.6
15
Not enough data
9.3
16
Not enough data
8.1
15
Not enough data
Generative AI
7.8
60
7.9
20
7.3
59
7.3
20
Before the Job
8.8
178
8.3
78
8.8
164
8.9
80
8.8
172
8.3
78
8.4
161
8.4
80
On the Job
8.7
175
8.1
78
8.8
173
8.0
79
7.9
140
7.4
59
8.6
165
8.1
73
8.5
154
Feature Not Available
After the Job
8.5
167
7.6
75
8.4
156
7.3
71
8.8
175
8.5
77
8.3
151
7.4
62
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldPulse and Service Fusion are categorized as Field Service Management and HVAC
Unique Categories
FieldPulse is categorized as Roofing and Construction CRM
Service Fusion is categorized as Payment Processing
Reviews
Reviewers' Company Size
FieldPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Service Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
51.3%
Consumer Services
10.3%
Electrical/Electronic Manufacturing
6.8%
Facilities Services
4.1%
Utilities
2.4%
Other
25.1%
Construction
30.7%
Electrical/Electronic Manufacturing
9.6%
Consumer Services
8.8%
Facilities Services
7.0%
Information Technology and Services
4.4%
Other
39.5%
Discussions
What is FieldPulse used for?
2 Comments
SM
A Scheduling Platform, made easy to use.Read more
FieldPulse has no more discussions with answers
When will Service Fusion be able integrate HST with Quickbooks properly?
3 Comments
SK
The support team has tried 3 different ways. It is an extremely frustrating and time consuming situation every month when sending statements out from...Read more
How do I set params on time tracking to round up or down to the nearest half hour?
1 Comment
LM
You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manuallyRead more
Is Service Fusion compatible with Quickbooks?
1 Comment
AS
Yes it is! It will sync every night and works great with it. Read more
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