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Compare FieldPulse and Sera

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At a Glance
FieldPulse
FieldPulse
Star Rating
(343)4.7 out of 5
Market Segments
Small-Business (94.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldPulse
Sera
Sera
Star Rating
(59)4.3 out of 5
Market Segments
Small-Business (79.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$399.00 Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that FieldPulse excels in overall user satisfaction, reflected in its higher G2 Score compared to Sera. Users appreciate the customizability of the system, with one user noting how customer service representatives like Kristian were instrumental in getting them up and running quickly.
  • Users say that while both platforms are user-friendly, Sera has a slight edge in ease of use, with reviewers highlighting its intuitive dashboard that simplifies dispatching and performance tracking. This feature is particularly praised for making daily operations smoother.
  • Reviewers mention that FieldPulse offers superior support quality, with a notable score in this area. Users have shared positive experiences with customer service, emphasizing the helpfulness of representatives like Andrew, who guided them through challenges with patience and expertise.
  • According to verified reviews, FieldPulse has a significantly larger number of reviews, indicating a more established user base and potentially more reliable feedback. This larger volume of reviews contributes to its higher overall ratings, suggesting a consistent level of satisfaction among users.
  • Users highlight that Sera focuses on driving revenue and provides essential features for small businesses, making it a solid choice for those prioritizing financial performance. However, some users feel that it may not be as customizable as FieldPulse, which could limit its adaptability to specific business needs.
  • G2 reviewers note that while both products have their strengths, FieldPulse's higher scores in areas like product direction and quality of support suggest it may be a better long-term partner for businesses looking for growth and reliable assistance.
Pricing
Entry-Level Pricing
FieldPulse
No pricing available
Sera
Sera Starter Bundle (Includes 4 techs)
$399.00
Per Month
Browse all 2 pricing plans
Free Trial
FieldPulse
No trial information available
Sera
No trial information available
Ratings
Meets Requirements
8.9
262
7.9
54
Ease of Use
8.9
292
9.1
57
Ease of Setup
8.6
225
8.3
41
Ease of Admin
8.9
176
8.6
36
Quality of Support
9.6
260
9.4
50
Has the product been a good partner in doing business?
9.2
174
8.8
37
Product Direction (% positive)
9.4
252
8.5
56
Features by Category
8.2
17
Not enough data
Operations
7.4
14
Not enough data
7.4
14
Not enough data
9.3
14
Not enough data
Resource Management
7.4
14
Not enough data
9.2
15
Not enough data
8.0
14
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
8.4
188
8.4
41
Generative AI
7.8
60
7.6
22
7.3
59
6.8
22
Before the Job
8.8
178
8.4
38
8.8
163
9.0
39
8.8
171
8.3
38
8.4
160
9.2
38
On the Job
8.7
175
8.8
39
8.8
173
Feature Not Available
7.9
139
8.2
38
8.5
164
8.6
40
8.5
153
8.6
39
After the Job
8.5
166
8.3
39
8.4
155
8.6
39
8.8
174
8.6
39
8.3
150
8.4
38
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldPulse
FieldPulse
Sera
Sera
FieldPulse and Sera are categorized as Field Service Management and HVAC
Unique Categories
FieldPulse
FieldPulse is categorized as Roofing and Construction CRM
Sera
Sera has no unique categories
Reviews
Reviewers' Company Size
FieldPulse
FieldPulse
Small-Business(50 or fewer emp.)
94.4%
Mid-Market(51-1000 emp.)
4.2%
Enterprise(> 1000 emp.)
1.5%
Sera
Sera
Small-Business(50 or fewer emp.)
79.3%
Mid-Market(51-1000 emp.)
20.7%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
FieldPulse
FieldPulse
Construction
51.3%
Consumer Services
10.3%
Electrical/Electronic Manufacturing
6.8%
Facilities Services
4.1%
Utilities
2.4%
Other
25.1%
Sera
Sera
Construction
48.3%
Consumer Services
22.4%
Mechanical or Industrial Engineering
3.4%
Electrical/Electronic Manufacturing
3.4%
Business Supplies and Equipment
3.4%
Other
19.0%
Alternatives
FieldPulse
FieldPulse Alternatives
Jobber
Jobber
Add Jobber
Housecall Pro
Housecall Pro
Add Housecall Pro
ServiceTitan
ServiceTitan
Add ServiceTitan
Service Fusion
Service Fusion
Add Service Fusion
Sera
Sera Alternatives
ServiceTitan
ServiceTitan
Add ServiceTitan
Jobber
Jobber
Add Jobber
Simpro
Simpro
Add Simpro
Skedulo
Skedulo
Add Skedulo
Discussions
FieldPulse
FieldPulse Discussions
What is FieldPulse used for?
2 Comments
Stacy M.
SM
A Scheduling Platform, made easy to use.Read more
Monty the Mongoose crying
FieldPulse has no more discussions with answers
Sera
Sera Discussions
Monty the Mongoose crying
Sera has no discussions with answers