# FieldPulse vs Sera Comparison
---
## AI Generated Summary
- **G2 reviewers report** that FieldPulse excels in overall user satisfaction, reflected in its higher G2 Score compared to Sera. Users appreciate the **customizability** of the system, with one user noting how customer service representatives like Kristian were instrumental in getting them up and running quickly.
- **Users say** that while both platforms are user-friendly, Sera has a slight edge in ease of use, with reviewers highlighting its intuitive dashboard that simplifies dispatching and performance tracking. This feature is particularly praised for making daily operations smoother.
- **Reviewers mention** that FieldPulse offers superior support quality, with a notable score in this area. Users have shared positive experiences with customer service, emphasizing the helpfulness of representatives like Andrew, who guided them through challenges with patience and expertise.
- **According to verified reviews** , FieldPulse has a significantly larger number of reviews, indicating a more established user base and potentially more reliable feedback. This larger volume of reviews contributes to its higher overall ratings, suggesting a consistent level of satisfaction among users.
- **Users highlight** that Sera focuses on driving revenue and provides essential features for small businesses, making it a solid choice for those prioritizing financial performance. However, some users feel that it may not be as customizable as FieldPulse, which could limit its adaptability to specific business needs.
- **G2 reviewers note** that while both products have their strengths, FieldPulse's higher scores in areas like **product direction** and **quality of support** suggest it may be a better long-term partner for businesses looking for growth and reliable assistance.




| | FieldPulse | Sera | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 374 | 59 | 
| **Largest Market Segment** | Small-Business (94.6% of reviews) | Small-Business (79.3% of reviews) | 
| **Entry Level Price** | No pricing available | $399.00 Per Month | 

---
## Top Pros & Cons

### FieldPulse

Pros:
- Customer Support (51 reviews)
- Ease of Use (47 reviews)

Cons:
- Improvement Needed (14 reviews)
- Limited Customization (13 reviews)

### Sera

Pros:
- Ease of Use (4 reviews)
- Scheduling (3 reviews)

Cons:
- Complex Setup (1 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | FieldPulse | Sera | 
|---|---|---|
  | **Meets Requirements** | 8.9 (286 reviews) | 7.9 (54 reviews) | 
  | **Ease of Use** | 8.9 (320 reviews) | 9.1 (57 reviews) | 
  | **Ease of Setup** | 8.6 (253 reviews) | 8.3 (41 reviews) | 
  | **Ease of Admin** | 8.8 (188 reviews) | 8.6 (36 reviews) | 
  | **Quality of Support** | 9.5 (284 reviews) | 9.4 (50 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (184 reviews) | 8.8 (37 reviews) | 
  | **Product Direction (% positive)** | 9.3 (270 reviews) | 8.5 (56 reviews) | 

---
## Pricing

### FieldPulse

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Sera

#### Entry-Level Pricing

Plan: Sera Starter Bundle (Includes 4 techs)

Price: $399.00 Per Month

Description: Includes unlimited back office users and up to 4 technicians. Annual contract required, billed monthly. 

Key Features:
- Automated Dispatcher
- Online Dispatching and Scheduling
- Customer Job Notifications

[Browse all 2 editions](https://www.g2.com/products/sera-systems-sera/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Construction CRM

| Product | Score | Reviews |
|---|---|---|
| **FieldPulse** | N/A | N/A |
| **Sera** | N/A | N/A |

#### Additional Functionality

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Bid Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Client Tracking** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Buyer Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Sales Approval** | Not enough data | Not enough data | 
| **Subcontractor Management** | Not enough data | Not enough data | 
| **Change Order Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **For AEC Industry** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

### HVAC

| Product | Score | Reviews |
|---|---|---|
| **FieldPulse** | N/A | N/A |
| **Sera** | N/A | N/A |

#### Additional Functionality

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **IoT Device Management** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Cost Database** | Not enough data | Not enough data | 
| **Commercial/Industrial** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Labor Rates** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **CAD Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Visual Assemblies** | Not enough data | Not enough data | 
| **Bid Management** | Not enough data | Not enough data | 
| **Takeoff** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Cost Estimating** | Not enough data | Not enough data | 
| **For HVAC Companies** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **FieldPulse** | 8.2/10 | 17 |
| **Sera** | N/A | N/A |

#### Operations

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Roofing Design** | 7.4 (14 reviews) | Not enough data | 
| **Roofing Estimating** | 7.4 (14 reviews) | Not enough data | 
| **Business Operations** | 9.3 (14 reviews) | Not enough data | 

#### Resource Management

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Supply Management** | 7.4 (14 reviews) | Not enough data | 
| **Field Service Management** | 9.2 (15 reviews) | Not enough data | 
| **Contractor Management** | 8.0 (14 reviews) | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Electronic Payments** | Not enough data | Not enough data | 
| **Material Ordering** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Aerial Measurement** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Industrial** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Commercial** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldPulse** | 8.4/10 | 214 |
| **Sera** | 8.4/10 | 41 |

#### Generative AI

| Feature | FieldPulse | Sera | 
|---|---|---|
| **AI Text Summarization** | 7.8 (60 reviews) | 7.6 (22 reviews) | 
| **AI Image-to-Text** | 7.3 (59 reviews) | 6.8 (22 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Before the Job

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Calendar** | 8.8 (190 reviews) | 8.4 (38 reviews) | 
| **Dispatch** | 8.8 (173 reviews) | 9.0 (39 reviews) | 
| **Roles** | 8.8 (176 reviews) | 8.3 (38 reviews) | 
| **Booking** | 8.5 (162 reviews) | 9.2 (38 reviews) | 

#### On the Job

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Location** | 8.7 (178 reviews) | 8.8 (39 reviews) | 
| **Employee Communication** | 8.8 (178 reviews) | Feature Not Available | 
| **Behavior Monitoring** | 7.9 (140 reviews) | 8.2 (38 reviews) | 
| **Client Notifications** | 8.5 (171 reviews) | 8.6 (40 reviews) | 
| **Field Sales** | 8.5 (156 reviews) | 8.6 (39 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection in the Field** | Not enough data | Not enough data | 

#### After the Job

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Reports** | 8.4 (177 reviews) | 8.3 (39 reviews) | 
| **Analytics** | 8.4 (159 reviews) | 8.6 (39 reviews) | 
| **Billing & Invoicing** | 8.8 (188 reviews) | 8.6 (39 reviews) | 
| **CRM Integrations** | 8.3 (152 reviews) | 8.4 (38 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | FieldPulse | Sera | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **File Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Price and Cost Calculations** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Driver ETA** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Work Order Creation** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Field Service Management Software](https://www.g2.com/categories/field-service-management), [HVAC Software](https://www.g2.com/categories/hvac)

**Unique to FieldPulse (2):** [Roofing Software](https://www.g2.com/categories/roofing-software), [Construction CRM Software](https://www.g2.com/categories/construction-crm)



---
## Reviewer Demographics

### By Company Size

| Segment | FieldPulse | Sera | 
|---|---|---|
| **Small-Business** | 94.6% | 79.3% | 
| **Mid-Market** | 4.1% | 20.7% | 
| **Enterprise** | 1.4% | 0% | 

### By Industry

#### FieldPulse

- **Construction:** 52.0%
- **Consumer Services:** 10.1%
- **Electrical/Electronic Manufacturing:** 6.8%
- **Facilities Services:** 3.8%
- **Utilities:** 2.5%
- **Information Technology and Services:** 1.6%
- **Mechanical or Industrial Engineering:** 1.6%
- **Oil & Energy:** 1.4%
- **Computer & Network Security:** 1.4%
- **Accounting:** 1.4%
- **Other:** 17.4%

#### Sera

- **Construction:** 48.3%
- **Consumer Services:** 22.4%
- **Mechanical or Industrial Engineering:** 3.4%
- **Electrical/Electronic Manufacturing:** 3.4%
- **Business Supplies and Equipment:** 3.4%
- **Wholesale:** 1.7%
- **Utilities:** 1.7%
- **Marketing and Advertising:** 1.7%
- **Logistics and Supply Chain:** 1.7%
- **Hospitality:** 1.7%
- **Other:** 10.3%

---
## Alternatives

### Alternatives to FieldPulse

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### Alternatives to Sera

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- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1051 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (970 reviews)

---
## Top Discussions

### FieldPulse

- Title: [What is FieldPulse used for?](https://www.g2.com/discussions/what-is-fieldpulse-used-for) — 2 comments
  > **Top comment:** " A Scheduling Platform, made easy to use."

### Sera

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-sera-systems-sera)