Compare FieldEZ and Smart Service 
At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (84.6% of reviews)
Entry-Level Pricing
$ 15 - $ 20 per user per month
No pricing available
FieldEZ
Star Rating
(69)4.4 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$ 15 - $ 20 per user per month
Browse all 3 pricing plansSmart Service
Star Rating
(13)4.3 out of 5
Market Segments
Small-Business (84.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Smart ServiceFieldEZ vs Smart Service
When assessing the two solutions, reviewers found FieldEZ easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that Smart Service meets the needs of their business better than FieldEZ.
- When comparing quality of ongoing product support, reviewers felt that FieldEZ is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Smart Service over FieldEZ.
Pricing
Entry-Level Pricing
FieldEZ
FieldEZ Pro for Enterprises
$ 15 - $ 20
per user per month
Software solution for Medium and large Enterprises
- Ticket Lifecycle Management
- Warranty, Contracts and SLA Management
- Customer Management
Smart Service
No pricing availableFree Trial
FieldEZ
Free Trial is available
Smart Service
No trial information availableRatings
Meets Requirements
8.4
47
9.2
12
Ease of Use
8.7
49
8.5
12
Ease of Setup
8.8
27
6.9
7
Ease of Admin
8.5
28
8.1
6
Quality of Support
8.7
50
8.6
12
Has the product been a good partner in doing business?
8.6
28
8.6
6
Product Direction (% positive)
7.7
41
7.9
11
Features by Category
User Tools - Warranty Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Insights
9.3
5
Not enough data
Feature Not Available
Not enough data
Software Integrations
9.0
7
Not enough data
9.2
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
8.0
27
10.0
6
8.3
26
9.0
5
8.3
29
9.4
6
8.3
23
9.4
6
On the Job
8.5
27
8.0
5
8.4
29
8.6
6
Feature Not Available
Not enough data
8.6
25
8.1
6
8.6
18
Not enough data
After the Job
8.6
28
8.9
6
8.5
27
Not enough data
8.4
22
9.7
6
8.8
19
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FieldEZ and Smart Service are categorized as Field Service Management
Unique Categories
FieldEZ is categorized as Warranty Management
Smart Service has no unique categories
Reviews
Reviewers' Company Size
FieldEZ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smart Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Computer Software
10.1%
Medical Devices
7.2%
Financial Services
5.8%
Computer & Network Security
5.8%
Other
52.2%
Consumer Services
23.1%
Construction
15.4%
Retail
7.7%
Marketing and Advertising
7.7%
Information Technology and Services
7.7%
Other
38.5%
Discussions
What are the top 5 modules or features in FieldEZ that you have used and how?
1 Comment
FM
Here are the top features from fieldez
Expense Management
Capture, approve and track expenses from the field
Asset Management
Request for spare...Read more
FieldEZ has no more discussions with answers
Smart Service has no discussions with answers
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