Compare FieldEZ and ServiceTitan

At a Glance
FieldEZ
FieldEZ
Star Rating
(69)4.4 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$ 15 - $ 20 per user per month
Browse all 3 pricing plans
ServiceTitan
ServiceTitan
Star Rating
(353)4.5 out of 5
Market Segments
Small-Business (65.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitan
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that ServiceTitan excels in overall user satisfaction, reflected in its higher G2 Score compared to FieldEZ. Users appreciate its comprehensive support for trade businesses, covering essential functions like scheduling, invoicing, and dispatching, which enhances operational efficiency.
  • Users say that FieldEZ stands out for its ease of setup, with many highlighting the intuitive onboarding process and excellent training provided. This makes it particularly appealing for teams with less technical expertise, as noted by users who found the interface easy to grasp quickly.
  • Reviewers mention that ServiceTitan has a robust feature set that integrates seamlessly with various business workflows, from job costing to payment processing. This integration is a significant advantage for users looking for a comprehensive solution that connects all aspects of their operations.
  • According to verified reviews, FieldEZ receives praise for its quality of support, with users noting timely responses and effective resolutions to their issues. This level of customer service can be a crucial factor for businesses that rely heavily on support for their field service operations.
  • Users highlight that while ServiceTitan offers a wide range of features, some find it less user-friendly compared to FieldEZ, particularly for non-technical staff. This can lead to a steeper learning curve, which may be a consideration for teams looking for a more straightforward solution.
  • Reviewers indicate that both products have their strengths, but ServiceTitan's larger market presence and recent user feedback suggest it may be better suited for small businesses seeking a technologically advanced solution. In contrast, FieldEZ's focus on mid-market users allows it to cater effectively to specific needs within that segment.
Pricing
Entry-Level Pricing
FieldEZ
FieldEZ Pro for Enterprises
$ 15 - $ 20
per user per month
Browse all 3 pricing plans
ServiceTitan
No pricing available
Free Trial
FieldEZ
Free Trial is available
ServiceTitan
No trial information available
Ratings
Meets Requirements
8.4
47
8.8
289
Ease of Use
8.7
49
8.4
294
Ease of Setup
8.8
27
6.8
221
Ease of Admin
8.5
28
8.0
197
Quality of Support
8.7
50
7.8
284
Has the product been a good partner in doing business?
8.6
28
8.7
198
Product Direction (% positive)
7.7
41
9.1
285
Features by Category
9.2
12
Not enough data
User Tools - Warranty Management
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Insights
9.3
5
Not enough data
Feature Not Available
Not enough data
Software Integrations
9.0
7
Not enough data
9.2
8
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
8.4
36
7.6
217
Generative AI
Not enough data
7.9
84
Not enough data
6.8
80
Before the Job
8.0
27
7.4
187
8.3
26
8.9
206
8.3
29
8.4
198
8.3
23
8.4
193
On the Job
8.5
27
8.6
199
8.4
29
7.8
202
Feature Not Available
7.3
182
8.6
25
8.5
205
8.6
18
8.1
174
After the Job
8.6
28
8.4
205
8.5
27
8.3
202
8.4
22
8.7
203
8.8
19
7.9
183
Agentic AI - Field Service Management
Not enough data
4.9
18
Not enough data
5.0
18
Not enough data
5.1
18
Categories
Categories
Shared Categories
FieldEZ
FieldEZ
ServiceTitan
ServiceTitan
FieldEZ and ServiceTitan are categorized as Field Service Management
Unique Categories
FieldEZ
FieldEZ is categorized as Warranty Management
ServiceTitan
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
FieldEZ
FieldEZ
Small-Business(50 or fewer emp.)
34.8%
Mid-Market(51-1000 emp.)
39.1%
Enterprise(> 1000 emp.)
26.1%
ServiceTitan
ServiceTitan
Small-Business(50 or fewer emp.)
65.5%
Mid-Market(51-1000 emp.)
32.5%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
FieldEZ
FieldEZ
Information Technology and Services
18.8%
Computer Software
10.1%
Medical Devices
7.2%
Financial Services
5.8%
Computer & Network Security
5.8%
Other
52.2%
ServiceTitan
ServiceTitan
Construction
37.6%
Consumer Services
23.4%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
26.9%
Alternatives
FieldEZ
FieldEZ Alternatives
Jobber
Jobber
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Pega Platform
Pega Platform
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Field Nation
Field Nation
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Agentforce Field Service (formerly Salesforce Field Service)
Agentforce Field Service...
Add Agentforce Field Service (formerly Salesforce Field Service)
ServiceTitan
ServiceTitan Alternatives
Jobber
Jobber
Add Jobber
Simpro
Simpro
Add Simpro
FieldPulse
FieldPulse
Add FieldPulse
Housecall Pro
Housecall Pro
Add Housecall Pro
Discussions
FieldEZ
FieldEZ Discussions
What are the top 5 modules or features in FieldEZ that you have used and how?
1 Comment
FieldEZ M.
FM
Here are the top features from fieldez Expense Management Capture, approve and track expenses from the field Asset Management Request for spare...Read more
Monty the Mongoose crying
FieldEZ has no more discussions with answers
ServiceTitan
ServiceTitan Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
Tricia B.
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
Mai B.
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more