# FieldEZ vs Service Fusion Comparison

| | FieldEZ | Service Fusion | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 69 | 120 | 
| **Largest Market Segment** | Mid-Market (39.1% of reviews) | Small-Business (83.6% of reviews) | 
| **Entry Level Price** | $ 15 - $ 20 per user per month | Starting at $208.00 | 

---
## Top Pros & Cons

### FieldEZ

Pros:
- Customer Support (1 reviews)
- Scheduling Management (1 reviews)

Cons:
- Sync Issues (1 reviews)

### Service Fusion

Pros:
- Ease of Use (12 reviews)
- Customer Support (7 reviews)

Cons:
- Data Management Issues (4 reviews)
- Expensive (4 reviews)

---
## Ratings Comparison
| Rating | FieldEZ | Service Fusion | 
|---|---|---|
  | **Meets Requirements** | 8.4 (47 reviews) | 8.2 (110 reviews) | 
  | **Ease of Use** | 8.7 (49 reviews) | 8.5 (110 reviews) | 
  | **Ease of Setup** | 8.8 (27 reviews) | 7.9 (79 reviews) | 
  | **Ease of Admin** | 8.5 (28 reviews) | 8.2 (76 reviews) | 
  | **Quality of Support** | 8.7 (50 reviews) | 8.4 (109 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (28 reviews) | 8.5 (76 reviews) | 
  | **Product Direction (% positive)** | 7.7 (41 reviews) | 8.1 (111 reviews) | 

---
## Pricing

### FieldEZ

#### Entry-Level Pricing

Plan: FieldEZ Pro for Enterprises

Price: $ 15 - $ 20 per user per month

Description: Software solution for Medium and large Enterprises

Key Features:
- Ticket Lifecycle Management
- Warranty, Contracts and SLA Management
- Customer Management

[Browse all 3 editions](https://www.g2.com/products/fieldez/pricing)

#### Free Trial

Yes

### Service Fusion

#### Entry-Level Pricing

Plan: STARTER

Price: Starting at $208.00

Description: All essential features + text messaging & auto-reminders

Key Features:
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)

[Browse all 3 editions](https://www.g2.com/products/service-fusion/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Warranty Management

| Product | Score | Reviews |
|---|---|---|
| **FieldEZ** | 9.2/10 | 12 |
| **Service Fusion** | N/A | N/A |

#### User Tools - Warranty Management

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Inventory** | Feature Not Available | Not enough data | 
| **Stakeholder Reports** | Not enough data | Not enough data | 
| **Lifecycle Reports** | Not enough data | Not enough data | 

#### Customer Insights

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Fraud Detection** | 9.3 (5 reviews) | Not enough data | 
| **Trends Detection** | Feature Not Available | Not enough data | 

#### Software Integrations

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **CRM Integration** | 9.0 (7 reviews) | Not enough data | 
| **FSM Integration** | 9.2 (8 reviews) | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **FieldEZ** | N/A | N/A |
| **Service Fusion** | 7.9/10 | 27 |

#### Payment Processing

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Encryption** | Not enough data | 8.1 (19 reviews) | 
| **Credit Card Processing** | Not enough data | 8.1 (26 reviews) | 
| **Mobile Payments** | Not enough data | 8.3 (23 reviews) | 
| **Digital Wallet Integration** | Not enough data | Feature Not Available | 

#### Administration

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 7.6 (25 reviews) | 
| **E-commerce Integration** | Not enough data | Feature Not Available | 
| **Processing Fees** | Not enough data | 7.8 (26 reviews) | 
| **POS Integration** | Not enough data | Feature Not Available | 
| **Omnichannel** | Not enough data | 7.9 (18 reviews) | 
| **Levels 1 & 2** | Not enough data | 7.6 (20 reviews) | 
| **Level 3** | Not enough data | 7.4 (20 reviews) | 

#### Payment Options

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Multi-Currency** | Not enough data | Feature Not Available | 
| **Online payment portal** | Not enough data | 8.4 (25 reviews) | 

#### Security

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **POS Verification** | Not enough data | 8.1 (24 reviews) | 

#### Platform

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Accounting integration** | Not enough data | 7.1 (26 reviews) | 
| **E-commerce Integration** | Not enough data | Feature Not Available | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldEZ** | 8.4/10 | 36 |
| **Service Fusion** | 8.0/10 | 90 |

#### Generative AI

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.9 (20 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.3 (20 reviews) | 

#### Before the Job

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Calendar** | 8.0 (27 reviews) | 8.3 (78 reviews) | 
| **Dispatch** | 8.3 (26 reviews) | 8.9 (80 reviews) | 
| **Roles** | 8.3 (29 reviews) | 8.3 (79 reviews) | 
| **Booking** | 8.3 (23 reviews) | 8.4 (81 reviews) | 

#### On the Job

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Location** | 8.5 (27 reviews) | 8.1 (78 reviews) | 
| **Employee Communication** | 8.4 (29 reviews) | 8.0 (80 reviews) | 
| **Behavior Monitoring** | Feature Not Available | 7.4 (59 reviews) | 
| **Client Notifications** | 8.6 (25 reviews) | 8.1 (73 reviews) | 
| **Field Sales** | 8.6 (18 reviews) | Feature Not Available | 

#### After the Job

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Reports** | 8.6 (28 reviews) | 7.6 (76 reviews) | 
| **Analytics** | 8.5 (27 reviews) | 7.3 (71 reviews) | 
| **Invoicing** | 8.4 (22 reviews) | 8.5 (79 reviews) | 
| **CRM Integrations** | 8.8 (19 reviews) | 7.5 (63 reviews) | 

#### Agentic AI - Field Service Management

| Feature | FieldEZ | Service Fusion | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to FieldEZ (1):** [Warranty Management Software](https://www.g2.com/categories/warranty-management)

**Unique to Service Fusion (2):** [Payment Processing Software](https://www.g2.com/categories/payment-processing), [HVAC Software](https://www.g2.com/categories/hvac)


---
## Reviewer Demographics

### By Company Size

| Segment | FieldEZ | Service Fusion | 
|---|---|---|
| **Small-Business** | 34.8% | 83.6% | 
| **Mid-Market** | 39.1% | 12.9% | 
| **Enterprise** | 26.1% | 3.4% | 

### By Industry

#### FieldEZ

- **Information Technology and Services:** 18.8%
- **Computer Software:** 10.1%
- **Medical Devices:** 7.2%
- **Financial Services:** 5.8%
- **Computer & Network Security:** 5.8%
- **Accounting:** 5.8%
- **Automotive:** 4.3%
- **Telecommunications:** 4.3%
- **Computer Hardware:** 2.9%
- **Consumer Services:** 2.9%
- **Other:** 31.9%

#### Service Fusion

- **Construction:** 30.2%
- **Consumer Services:** 9.5%
- **Electrical/Electronic Manufacturing:** 9.5%
- **Facilities Services:** 6.9%
- **Information Technology and Services:** 4.3%
- **Real Estate:** 4.3%
- **Utilities:** 2.6%
- **Security and Investigations:** 2.6%
- **Accounting:** 1.7%
- **Consumer Goods:** 1.7%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to FieldEZ

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)
- [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (399 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (407 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (357 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5178 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4780 reviews)

### Alternatives to Service Fusion

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (357 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (229 reviews)
- [FieldEdge](https://www.g2.com/products/fieldedge/reviews) — 4.0/5 stars (87 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (407 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4780 reviews)

---
## Top Discussions

### FieldEZ

- Title: [What are the top 5 modules or features in FieldEZ that you have used and how?](https://www.g2.com/discussions/30782-what-are-the-top-5-modules-or-features-in-fieldez-that-you-have-used-and-how) — 1 comment, 1 upvote
  > **Top comment:** "Here are the top features from fieldez

Expense Management

Capture, approve and track expenses from the field

Asset Management

Request for spare..."

### Service Fusion

- Title: [When will Service Fusion be able integrate HST with Quickbooks properly?](https://www.g2.com/discussions/14670-when-will-service-fusion-be-able-integrate-hst-with-quickbooks-properly) — 3 comments, 1 upvote
  > **Top comment:** "Hi Sam - I would encourage you to reach out to our support team for this. You can get in touch with our support team using the information below. They can..."
- Title: [Where is service Fusion located?](https://www.g2.com/discussions/where-is-service-fusion-located) — 1 comment
  > **Top comment:** "we used to use this service back in 2020"
- Title: [Is Service Fusion compatible with Quickbooks?](https://www.g2.com/discussions/is-service-fusion-compatible-with-quickbooks) — 1 comment
  > **Top comment:** "Yes it is! It will sync every night and works great with it. "
- Title: [How do I set params on time tracking to round up or down to the nearest half hour?](https://www.g2.com/discussions/how-do-i-set-params-on-time-tracking-to-round-up-or-down-to-the-nearest-half-hour) — 1 comment, 1 upvote
  > **Top comment:** "You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manually"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldez-vs-service-fusion)