Introducing G2.ai, the future of software buying.Try now
Compare FieldEdge and ServiceMax 
Featured Products
At a Glance
Market Segments
Small-Business (84.1% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 User
FieldEdge
Star Rating
(83)4.1 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldEdgeServiceMax
Star Rating
(143)4.2 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User
Learn more about ServiceMaxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceMax excels in streamlining field service operations, leveraging automation and AI-driven scheduling to enhance efficiency. Users appreciate how it simplifies assigning technicians to jobs and tracking work progress in real-time.
- Users say that FieldEdge stands out for its user-friendly interface and quick learning curve. Many recent users highlighted the seamless integration with QuickBooks, making it easy for both office staff and technicians to share information consistently.
- Reviewers mention that while ServiceMax is built on the reliable Salesforce platform, some have encountered performance issues or downtime, which can disrupt operations. This has raised concerns among users about its overall reliability.
- According to verified reviews, FieldEdge receives praise for its ease of use and setup, with many users noting how quickly they were able to implement the software and start using it effectively in their daily operations.
- G2 reviewers highlight that ServiceMax's advanced features, such as real-time visibility and automation, are beneficial for mid-market companies, but smaller businesses may find FieldEdge's simpler approach more aligned with their needs.
- Users report that FieldEdge's support quality is a strong point, with many expressing satisfaction with the assistance they receive, while ServiceMax's support has received mixed feedback, indicating room for improvement in this area.
Pricing
Entry-Level Pricing
FieldEdge
No pricing availableServiceMax
ServiceMax FSM Enterprise Edition
Contact Us
1 User
- Contact us for more information.
Free Trial
FieldEdge
No trial information availableServiceMax
No trial information availableRatings
Meets Requirements
8.0
72
8.5
126
Ease of Use
8.1
73
8.4
126
Ease of Setup
7.3
49
8.1
71
Ease of Admin
8.2
48
8.1
54
Quality of Support
8.4
73
8.1
122
Has the product been a good partner in doing business?
8.5
48
8.4
53
Product Direction (% positive)
7.8
70
8.5
120
Features by Category
Generative AI
Not enough data
6.6
47
Not enough data
Feature Not Available
Before the Job
8.5
48
8.3
68
8.7
51
8.4
68
8.4
44
8.5
65
7.4
42
8.1
68
On the Job
8.5
46
8.0
59
8.1
45
7.8
65
6.8
37
7.3
58
7.3
36
7.4
58
6.5
16
7.8
55
After the Job
7.3
47
8.2
66
7.1
46
8.2
68
8.3
51
7.7
63
Feature Not Available
7.6
57
Agentic AI - Field Service Management
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.7
5
Categories
Categories
Shared Categories
FieldEdge and ServiceMax are categorized as Field Service Management
Unique Categories
FieldEdge has no unique categories
ServiceMax has no unique categories
Reviews
Reviewers' Company Size
FieldEdge
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceMax
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
40.2%
Consumer Services
20.7%
Mechanical or Industrial Engineering
8.5%
Utilities
7.3%
Retail
3.7%
Other
19.5%
Information Technology and Services
20.9%
Medical Devices
8.6%
Oil & Energy
6.5%
Telecommunications
5.8%
Computer Software
5.8%
Other
52.5%
Alternatives
Discussions
FieldEdge has no discussions with answers
What is ServiceMax used for?
2 Comments
Official Response from ServiceMax
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
