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# FieldEdge vs Kickserv Comparison - What are their main differences?

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FieldEdgeKickserv[+ Add Product](#)

Reviews

**FieldEdge** [

4/5(87)

](https://www.g2.com/products/fieldedge/reviews#reviews)

**Kickserv** [

4.5/5(181)

](https://www.g2.com/products/kickserv/reviews#reviews)

Pricing

**FieldEdge**
No pricing available

**Kickserv**
Free Trial

**Starting at $60.00** Per Month · START

**Pricing Insights**
from reviews

Time to Implement

**FieldEdge**
2 months

Based on 37 responses

**Kickserv**
1 monthFaster

Based on 85 responses

Return on Investment

**FieldEdge**
16 months

Based on 31 responses

**Kickserv**
8 months8 months sooner

Based on 72 responses

Perceived Cost

**FieldEdge**
$$$$$

**Kickserv**
$$$$$

Average Discount

**FieldEdge**
7%

**Kickserv**
7%

 ![FieldEdge](https://images.g2crowd.com/uploads/product/hd_favicon/c22308e5a9dbd5b7d5c96d480389367e/fieldedge.svg "FieldEdge")

 ![Kickserv](https://images.g2crowd.com/uploads/product/hd_favicon/01383434f82fab773f7d04d1de89b69d/kickserv.svg "Kickserv")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

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Pros & Cons

**FieldEdge**
[
Ease of Use (1)
](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=1536597&qs=pros-and-cons#reviews)[
Easy Setup (1)
](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=2307876&qs=pros-and-cons#reviews)[
Connectivity Issues (1)
](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=1952815&qs=pros-and-cons#reviews)[
Expensive (1)
](https://www.g2.com/products/fieldedge/reviews?filters%5Bsentiment_snippet%5D=1952816&qs=pros-and-cons#reviews)

**Kickserv**
[
Ease of Use (8)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902922&qs=pros-and-cons#reviews)[
Scheduling Management (5)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902614&qs=pros-and-cons#reviews)[
Mobile Limitations (3)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1904687&qs=pros-and-cons#reviews)[
Scheduling Issues (3)
](https://www.g2.com/products/kickserv/reviews?filters%5Bsentiment_snippet%5D=1902531&qs=pros-and-cons#reviews)

Integrations

**FieldEdge**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8adaf9cae4d6226e062076492066232e/podium.png "Product Avatar Image")

Podium

](https://www.g2.com/products/podium/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_47428da869b5f8e54ade900c837084c4/quickbooks-desktop-enterprise.jpg "Product Avatar Image")

QB Enterprise

](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[
View all
](https://www.g2.com/products/fieldedge/integrations)

**Kickserv**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f9db7177967d3f9496b09eaee1d2989d/quickbooks-online-advanced.png "Product Avatar Image")

QuickBooks Online Advanced

](https://www.g2.com/products/quickbooks-online-advanced/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_31592fce7608d0195caded679c179bfa/stripe-connect.jpeg "Product Avatar Image")

Stripe Connect

](https://www.g2.com/products/stripe-connect/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[
View all
](https://www.g2.com/products/kickserv/integrations)

Screenshots

**FieldEdge**
 ![FieldEdge screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/102065/Price-Book_1901_.jpg)

**Kickserv**
 ![Kickserv screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/41052/New-Dashboard.png)

Ratings

Meets Requirements

**FieldEdge**

7.8

7.876

**Kickserv**

8.5

8.5171

Ease of Use

**FieldEdge**

7.9

7.977

**Kickserv**

8.9

8.9172

Ease of Setup

**FieldEdge**

7.2

7.253

**Kickserv**

8.9

8.9109

Ease of Admin

**FieldEdge**

8.2

8.249

**Kickserv**

9.1

9.1101

Quality of Support

**FieldEdge**

8.2

8.277

**Kickserv**

9.2

9.2167

Has the product been a good partner in doing business?

**FieldEdge**

8.3

8.350

**Kickserv**

9.1

9.199

Product Direction (% positive)

**FieldEdge**

7.6

7.672

**Kickserv**

8.9

8.9169

Features

Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);)

7.7

58

8.7

120

Generative AI

AI Text Summarization

Feature Not Available

Feature Not Available

AI Image-to-Text

Feature Not Available

Feature Not Available

Generative AI

Not enough data

Not enough data

Before the Job

Calendar

8.4

51

9.0(won by 0.6)

108

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Dispatch

8.5

55

9.1(won by 0.6)

96

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Roles

8.0

46

9.2(won by 1.2)

105

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Booking

7.4

45

8.6(won by 1.2)

101

 (There is a greater than 0.5 difference between this product's rating and its competitors)

On the Job

Location

8.4

49

8.7(won by 0.3)

73

Employee Communication

7.8

47

8.7(won by 0.9)

94

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Behavior Monitoring

6.8

37

8.0(won by 1.2)

82

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Client Notifications

7.1

38

8.6(won by 1.5)

93

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Field Sales

6.7

17

8.5(won by 1.8)

74

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Alerts/Notifications

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Payment Collection in the Field

Not enough data

Not enough data

After the Job

Reports

7.3

50

8.5(won by 1.2)

98

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Billing & Invoicing

8.1

55

9.1(won by 1.0)

100

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Analytics

7.0(won by default)

48

Feature Not Available

CRM Integrations

8.3(won by default)

5

Feature Not Available

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Field Service Management

Autonomous Task Execution

Feature Not Available

Not enough data

Natural Language Interaction

Feature Not Available

Not enough data

Proactive Assistance

Feature Not Available

Not enough data

Additional Functionality

Work Order Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Parts Management

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Residential Properties

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Technician Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Preventive Maintenance

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Commercial Properties

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Predictive Maintenance

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

File Storage

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Online Time Clock

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Productivity Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Price and Cost Calculations

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Driver ETA

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Work Order Creation

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Contractor Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Repair Shop[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

9.4

21

Customer Management

Self-Service Portals

Not enough data

9.2(won by default)

17

Customer Profiles

Not enough data

9.6(won by default)

18

Communication Tools

Not enough data

9.5(won by default)

18

Service Management

Field Scheduling

Not enough data

9.5(won by default)

21

Ticketing

Not enough data

9.5(won by default)

18

File Attachment

Not enough data

9.4(won by default)

19

Estimates and Invoicing

Not enough data

9.3(won by default)

18

Customization and Macros

Not enough data

Feature Not Available

GSX Integration

Not enough data

Feature Not Available

Business Management

Multi-site Management

Not enough data

9.3(won by default)

17

Point of Sale

Not enough data

9.2(won by default)

17

KPI Tracking and Reporting

Not enough data

9.5(won by default)

16

Contract Management

Not enough data

9.3(won by default)

15

Stock and Inventory

Not enough data

Feature Not Available

Intake Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Barcode/Label Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Repair Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Warranty Tracking

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Additional Functionality

Backup and Recovery

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Purchasing & Receiving

Not enough data

Not enough data

Estimating

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Repair Tickets

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

File Recovery

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Cleaning Services[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Employee Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

For Carpet Cleaners

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

For Field Service

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Service History

Not enough data

Not enough data

API

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Job Scheduling

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Forestry[Hide 46 FeaturesShow 46 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Billing & Invoicing

Not enough data

Not enough data

Weight Calculations

Not enough data

Not enough data

Customer Portal

Not enough data

Not enough data

Transportation Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Financial Management

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Job Costing

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Timesheet Management

Not enough data

Not enough data

Subcontractor Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Production Tracking

Not enough data

Not enough data

Harvest Management

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

For Forest Industry

Not enough data

Not enough data

Supplier Management

Not enough data

Not enough data

Site Design

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Pricing Management

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

API

Not enough data

Not enough data

Job Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Cost Accounting

Not enough data

Not enough data

Work Order Management

Not enough data

Not enough data

Pest Control[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Activity Tracking

Activity Tracking

Not enough data

Not enough data

API

API

Not enough data

Not enough data

Calendar Management

Calendar Management

Not enough data

Not enough data

Reporting & Statistics

Reporting & Statistics

Not enough data

Not enough data

AI Copilot

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Third-Party Integrations

Not enough data

Not enough data

Workflow Management

Workflow Management

Not enough data

Not enough data

Customer Database

Customer Database

Not enough data

Not enough data

Customizable Reports

Customizable Reports

Not enough data

Not enough data

Job Tracking

Job Tracking

Not enough data

Not enough data

Inventory Management

Inventory Management

Not enough data

Not enough data

CRM

CRM

Not enough data

Not enough data

Electronic Payments

Electronic Payments

Not enough data

Not enough data

Customizable Templates

Customizable Templates

Not enough data

Not enough data

Activity Dashboard

Activity Dashboard

Not enough data

Not enough data

Electronic Signature

Electronic Signature

Not enough data

Not enough data

Scheduling

Scheduling

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

Reminders

Reminders

Not enough data

Not enough data

Drag & Drop

Drag & Drop

Not enough data

Not enough data

Mobile Access

Mobile Access

Not enough data

Not enough data

Generative AI

Generative AI

Not enough data

Not enough data

Customer History

Customer History

Not enough data

Not enough data

Real-Time Reporting

Real-Time Reporting

Not enough data

Not enough data

Employee Management

Employee Management

Not enough data

Not enough data

Client Portal

Client Portal

Not enough data

Not enough data

SMS Messaging

SMS Messaging

Not enough data

Not enough data

Quotes/Estimates

Quotes/Estimates

Not enough data

Not enough data

Billing & Invoicing

Billing & Invoicing

Not enough data

Not enough data

Work Order Management

Work Order Management

Not enough data

Not enough data

Email Management

Email Management

Not enough data

Not enough data

Fleet Management

Fleet Management

Not enough data

Not enough data

Multi-Location

Multi-Location

Not enough data

Not enough data

Dispatch Management

Dispatch Management

Not enough data

Not enough data

Accounting Integration

Accounting Integration

Not enough data

Not enough data

Job Management

Job Management

Not enough data

Not enough data

Technician Management

Technician Management

Not enough data

Not enough data

GPS

GPS

Not enough data

Not enough data

Job Scheduling

Job Scheduling

Not enough data

Not enough data

Property Layouts

Property Layouts

Not enough data

Not enough data

Mobile Signature Capture

Mobile Signature Capture

Not enough data

Not enough data

Pest Activity Tracking

Pest Activity Tracking

Not enough data

Not enough data

Pesticide Usage Tracking

Pesticide Usage Tracking

Not enough data

Not enough data

Routing

Routing

Not enough data

Not enough data

For Pest Control Companies

For Pest Control Companies

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![FieldEdge](https://images.g2crowd.com/uploads/product/hd_favicon/c22308e5a9dbd5b7d5c96d480389367e/fieldedge.svg "FieldEdge")](https://www.g2.com/products/fieldedge/reviews)

FieldEdge

Small-Business(50 or fewer emp.)

84.9%

Mid-Market(51-1000 emp.)

14.0%

Enterprise(\> 1000 emp.)

1.2%

[![Kickserv](https://images.g2crowd.com/uploads/product/hd_favicon/01383434f82fab773f7d04d1de89b69d/kickserv.svg "Kickserv")](https://www.g2.com/products/kickserv/reviews)

Kickserv

Small-Business(50 or fewer emp.)

83.0%

Mid-Market(51-1000 emp.)

14.8%

Enterprise(\> 1000 emp.)

2.3%

Small-Business

(50 or fewer emp.)

84.9%

83.0%

Mid-Market

(51-1000 emp.)

14.0%

14.8%

Enterprise

(\> 1000 emp.)

1.2%

2.3%

Reviewers' Industry

[![FieldEdge](https://images.g2crowd.com/uploads/product/hd_favicon/c22308e5a9dbd5b7d5c96d480389367e/fieldedge.svg "FieldEdge")](https://www.g2.com/products/fieldedge/reviews)
FieldEdge

Construction

40.7%

Consumer Services

19.8%

Mechanical or Industrial Engineering

8.1%

Utilities

7.0%

Facilities Services

4.7%

Other

19.8%

[![Kickserv](https://images.g2crowd.com/uploads/product/hd_favicon/01383434f82fab773f7d04d1de89b69d/kickserv.svg "Kickserv")](https://www.g2.com/products/kickserv/reviews)
Kickserv

Construction

29.4%

Consumer Services

11.3%

Facilities Services

6.2%

Computer Software

5.1%

Information Technology and Services

3.4%

Other

44.6%

FAQs

## FieldEdge vs Kickserv FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Kickserv vs FieldEdge?

Kickserv stands out for higher reviewer satisfaction in setup, support, and ease of use compared to FieldEdge.

| [Kickserv](https://www.g2.com/products/kickserv/reviews) | [FieldEdge](https://www.g2.com/products/fieldedge/reviews) |
| --- | --- |
| 4.5/5 (181 reviews) | 4.0/5 (87 reviews) |
| Small-Business | Small-Business |
| 8.9 | 7.2 |
| 9.2 | 8.2 |
| Ease of Use (8 all-time mentions) | Workflow Efficiency (recent reviews) |

### How do the pricing models of Kickserv and FieldEdge compare?

Kickserv is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Kickserv:** Reviewers consistently highlight affordable pricing and strong value for small businesses.
- **FieldEdge:** Recent reviews mention additional charges for integrations and features, with some reviewers noting higher costs compared to competitors.
- **Switching reasons:** Several reviewers cite Kickserv's fair pricing and value as a reason for choosing it over other platforms.

### What are the best alternatives to Kickserv and FieldEdge?

The best alternatives to Kickserv and FieldEdge are Jobber, ServiceTitan, and Housecall Pro.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Kickserv](https://www.g2.com/products/kickserv/reviews) | 4.5/5 (181 reviews) | Small-Business | Affordable pricing and strong value for small businesses | Ease of Use (8 all-time mentions) |
| [FieldEdge](https://www.g2.com/products/fieldedge/reviews) | 4.0/5 (87 reviews) | Small-Business | Additional charges for integrations and features | Workflow Efficiency (recent reviews) |
| [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5 (526 reviews) | Small-Business | — | Highly rated for ease of use and customer support |
| [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | 4.4/5 (375 reviews) | Small-Business | — | Comprehensive feature set for field service management |
| [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5 (205 reviews) | Small-Business | — | Strong mobile functionality and scheduling tools |

### Which Repair Shop features should I prioritize when comparing Kickserv and FieldEdge?

Buyers should prioritize ease of use, scheduling management, reporting, integrations, and customer support when comparing Kickserv and FieldEdge.

- **Ease of Use:** Kickserv (8.9), FieldEdge (7.9); Kickserv has 8 all-time mentions for ease of use, FieldEdge has 1.
- **Scheduling Management:** Kickserv (5 all-time mentions), FieldEdge (recent reviews cite workflow efficiency).
- **Reporting:** Kickserv (2 all-time mentions), FieldEdge (recent reviews request more in-depth reporting).
- **Integrations:** Kickserv (3 all-time mentions for software integration), FieldEdge (recent reviews cite CRM integrations and QuickBooks integration).
- **Customer Support:** Kickserv (4 all-time mentions), FieldEdge (recent reviews cite both positive and negative support experiences).

### What are the pros and cons of Kickserv vs FieldEdge?

Kickserv's headline strength is ease of use, while FieldEdge's is workflow efficiency.

- **Kickserv strengths:** Ease of use (8 all-time mentions), scheduling management (5), customer support (4), affordable pricing, easy setup, regular updates, reporting, and tracking features.
- **Kickserv trade-offs:** Mobile limitations (3), scheduling issues (3), calendar functionality (2), limited functionality (2), subscription issues (2).
- **FieldEdge strengths:** Workflow efficiency (recent reviews), user-friendly interface, easy setup, strong dispatching and agreement tracking.
- **FieldEdge trade-offs:** Connectivity issues, higher cost, improvement needed in reporting and integrations, poor support (all with 1 all-time mention), and some reviewers cite slow load speeds and limited mobile experience.

### Is Kickserv or FieldEdge better for small businesses?

Kickserv is the better fit for small businesses, with stronger small-business reviewer sentiment and a higher satisfaction rating.

- **Kickserv:** Small-Business segment; reviewers consistently highlight its value, ease of use, and suitability for small operations.
- **FieldEdge:** Small-Business segment; reviewers note workflow efficiency but also mention higher costs and support challenges for small businesses.

### Which Repair Shop platform has better integrations?

Kickserv is favored for integrations, with more reviewer-cited mentions and positive sentiment.

- **Kickserv:** Reviewers mention integrations with QuickBooks and other software, with 3 all-time mentions for software integration and 2 for integrations overall.
- **FieldEdge:** Reviewers cite CRM integrations and QuickBooks integration, but also note challenges and additional costs for integrations.

### How do Kickserv and FieldEdge compare on customer support?

Kickserv leads FieldEdge in Quality of Support by a full point (9.2 vs 8.2), a material difference.

- **Kickserv:** Reviewers frequently praise responsive and knowledgeable customer service, with 4 all-time mentions for customer support and consistent high support scores.
- **FieldEdge:** Support experiences are mixed, with some reviewers noting helpful onboarding and others citing slow or unhelpful responses and support challenges.

### Which is easier to implement, Kickserv or FieldEdge?

Kickserv is easier to implement, with a higher Ease of Setup score (8.9 vs 7.2) and more positive reviewer sentiment.

- **Kickserv:** Reviewers highlight straightforward setup, easy onboarding for new technicians, and minimal difficulty integrating with other systems.
- **FieldEdge:** Reviewers report a more involved onboarding process, longer setup times, and challenges with integration and training.

### Which product has better Reports?

Kickserv is favored for Reports, with more positive reviewer sentiment and fewer complaints about reporting limitations.

- **Kickserv:** Reporting is cited as a strength in 2 all-time mentions, with reviewers noting custom reports and ease of tracking job data.
- **FieldEdge:** Recent reviews request more in-depth reporting and note struggles with custom reports and dashboard accuracy.

Alternatives

**FieldEdge Alternatives**

 ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber")

[
Jobber
](/products/jobber/reviews)

 ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")

[
ServiceTitan
](/products/servicetitan/reviews)

 ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro")

[
Housecall Pro
](/products/housecall-pro/reviews)

 ![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion")

[
Service Fusion
](/products/service-fusion/reviews)

**Kickserv Alternatives**

 ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber")

[
Jobber
](/products/jobber/reviews)

 ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")

[
ServiceTitan
](/products/servicetitan/reviews)

 ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro")

[
Housecall Pro
](/products/housecall-pro/reviews)

 ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse")

[
FieldPulse
](/products/fieldpulse-fieldpulse/reviews)

## FieldEdge vs Kickserv

When assessing the two solutions, reviewers found Kickserv easier to use, set up, and administer. Reviewers also preferred doing business with Kickserv overall.

- Reviewers felt that Kickserv meets the needs of their business better than FieldEdge.
- When comparing quality of ongoing product support, reviewers felt that Kickserv is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Kickserv over FieldEdge.