# FieldEdge, Successware vs ServiceTitan Comparison | | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **Star Rating** | 4.0 out of 5 | 4.0 out of 5 | 4.5 out of 5 | | **Total Reviews** | 87 | 30 | 369 | | **Largest Market Segment** | Small-Business (84.9% of reviews) | Small-Business (69.0% of reviews) | Small-Business (65.5% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | No pricing available | --- ## Top Pros & Cons ### FieldEdge Pros: - Ease of Use (1 reviews) - Easy Setup (1 reviews) Cons: - Connectivity Issues (1 reviews) - Expensive (1 reviews) ### Successware **Not enough data** ### ServiceTitan Pros: - Ease of Use (35 reviews) - Customer Support (27 reviews) Cons: - Learning Curve (20 reviews) - Improvement Needed (19 reviews) --- ## Ratings Comparison | Rating | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **Meets Requirements** | 7.8 (76 reviews) | 7.8 (23 reviews) | 8.7 (301 reviews) | | **Ease of Use** | 7.9 (77 reviews) | 6.7 (23 reviews) | 8.4 (306 reviews) | | **Ease of Setup** | 7.2 (53 reviews) | 6.7 (12 reviews) | 6.8 (233 reviews) | | **Ease of Admin** | 8.2 (49 reviews) | 7.5 (14 reviews) | 8.0 (199 reviews) | | **Quality of Support** | 8.2 (77 reviews) | 7.8 (25 reviews) | 7.8 (296 reviews) | | **Has the product been a good partner in doing business?** | 8.3 (50 reviews) | 8.7 (14 reviews) | 8.7 (200 reviews) | | **Product Direction (% positive)** | 7.6 (72 reviews) | 6.7 (25 reviews) | 9.1 (295 reviews) | --- ## Pricing ### FieldEdge #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Successware #### Entry-Level Pricing No pricing available #### Free Trial No information available ### ServiceTitan #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Field Service Management | Product | Score | Reviews | |---|---|---| | **FieldEdge** | 7.6/10 | 58 | | **Successware** | 8.1/10 | 26 | | **ServiceTitan** | 7.6/10 | 229 | #### Generative AI | Feature | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | 7.9 (84 reviews) | | **AI Image-to-Text** | Not enough data | Not enough data | 6.8 (80 reviews) | #### Before the Job | Feature | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **Calendar** | 8.4 (51 reviews) | 9.1 (20 reviews) | 7.4 (189 reviews) | | **Dispatch** | 8.5 (55 reviews) | 8.5 (24 reviews) | 8.9 (216 reviews) | | **Roles** | 8.0 (46 reviews) | 9.1 (21 reviews) | 8.4 (200 reviews) | | **Booking** | 7.4 (45 reviews) | 8.7 (19 reviews) | 8.4 (194 reviews) | #### On the Job | Feature | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **Location** | 8.4 (49 reviews) | 7.8 (23 reviews) | 8.6 (200 reviews) | | **Employee Communication** | 7.8 (47 reviews) | 7.8 (20 reviews) | 7.8 (205 reviews) | | **Behavior Monitoring** | 6.8 (37 reviews) | 7.6 (16 reviews) | 7.3 (183 reviews) | | **Client Notifications** | 7.1 (38 reviews) | 6.3 (20 reviews) | 8.5 (206 reviews) | | **Field Sales** | 6.7 (17 reviews) | 6.7 (13 reviews) | 8.1 (175 reviews) | #### After the Job | Feature | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **Reports** | 7.3 (50 reviews) | 8.3 (23 reviews) | 8.4 (211 reviews) | | **Analytics** | 7.0 (48 reviews) | 7.9 (21 reviews) | 8.3 (204 reviews) | | **Invoicing** | 8.1 (55 reviews) | 8.9 (21 reviews) | 8.7 (208 reviews) | | **CRM Integrations** | Feature Not Available | 8.3 (12 reviews) | 7.9 (185 reviews) | #### Agentic AI - Field Service Management | Feature | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | 5.2 (19 reviews) | | **Natural Language Interaction** | Not enough data | Not enough data | 5.0 (18 reviews) | | **Proactive Assistance** | Not enough data | Not enough data | 5.1 (18 reviews) | --- ## Categories **Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Unique to ServiceTitan (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac) --- ## Reviewer Demographics ### By Company Size | Segment | FieldEdge | Successware | ServiceTitan | |---|---|---|---| | **Small-Business** | 84.9% | 69.0% | 65.5% | | **Mid-Market** | 14.0% | 31.0% | 32.5% | | **Enterprise** | 1.2% | 0% | 2.0% | ### By Industry #### FieldEdge - **Construction:** 40.7% - **Consumer Services:** 19.8% - **Mechanical or Industrial Engineering:** 8.1% - **Utilities:** 7.0% - **Facilities Services:** 4.7% - **Retail:** 3.5% - **Electrical/Electronic Manufacturing:** 3.5% - **Accounting:** 1.2% - **Building Materials:** 1.2% - **Consumer Goods:** 1.2% - **Other:** 9.3% #### Successware - **Consumer Services:** 34.5% - **Construction:** 34.5% - **Facilities Services:** 10.3% - **Telecommunications:** 6.9% - **Professional Training & Coaching:** 3.4% - **Mechanical or Industrial Engineering:** 3.4% - **Hospital & Health Care:** 3.4% - **Electrical/Electronic Manufacturing:** 3.4% #### ServiceTitan - **Construction:** 38.3% - **Consumer Services:** 23.1% - **Utilities:** 4.3% - **Marketing and Advertising:** 3.7% - **Accounting:** 3.7% - **Electrical/Electronic Manufacturing:** 2.6% - **Facilities Services:** 2.6% - **Information Technology and Services:** 2.0% - **Retail:** 1.7% - **Building Materials:** 1.7% - **Other:** 16.3% --- ## Alternatives ### Alternatives to FieldEdge - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews) - [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews) - [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (228 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews) - [Field Nation](https://www.g2.com/products/field-nation/reviews) — 4.5/5 stars (397 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (417 reviews) ### Alternatives to Successware - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (417 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4767 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5130 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3503 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (957 reviews) ### Alternatives to ServiceTitan - [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (392 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (351 reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews) - [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (120 reviews) - [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (58 reviews) - [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews) - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews) - [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (68 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (417 reviews) --- ## Top Discussions ### FieldEdge No discussions available for this product. ### Successware No discussions available for this product. ### ServiceTitan - Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..." - Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other..." - Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..." - Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..." - Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes > **Top comment:** "Yes, it integrates with Quickbooks" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldedge-vs-clockwork-ip-successware-vs-servicetitan)