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Compare FieldConnect and ServiceTitan 
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At a Glance
Market Segments
Small-Business (45.5% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FieldConnect
Star Rating
(11)4.4 out of 5
Market Segments
Small-Business (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FieldConnectServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FieldConnect excels in ease of use with a score of 9.3, making it particularly user-friendly for small businesses, while ServiceTitan, with a score of 8.5, has received feedback indicating a steeper learning curve for new users.
- Reviewers mention that FieldConnect's dispatch feature is highly rated at 9.2, allowing for efficient job assignment, whereas ServiceTitan's dispatch feature, rated at 8.8, is noted to be effective but not as intuitive according to some users.
- G2 users highlight that FieldConnect's employee communication tools score a remarkable 9.4, facilitating seamless interaction among team members, while ServiceTitan's communication features, rated at 7.7, have been criticized for lacking some advanced functionalities.
- Users on G2 report that FieldConnect's invoicing capabilities are robust, scoring 9.4, which helps streamline billing processes, while ServiceTitan's invoicing, rated at 8.6, is effective but has been described as less flexible in customization options.
- Reviewers say that FieldConnect's reporting features are highly praised with a score of 9.2, providing detailed insights that help in decision-making, while ServiceTitan's reporting, rated at 8.4, is seen as adequate but lacking in depth compared to FieldConnect.
- Users report that FieldConnect's product direction is perceived positively with a score of 6.1, indicating room for improvement, while ServiceTitan shines with a score of 9.0, suggesting a strong commitment to evolving and enhancing their software based on user feedback.
Pricing
Entry-Level Pricing
FieldConnect
No pricing availableServiceTitan
No pricing availableFree Trial
FieldConnect
No trial information availableServiceTitan
No trial information availableRatings
Meets Requirements
8.7
9
8.8
281
Ease of Use
9.3
9
8.5
285
Ease of Setup
Not enough data
6.9
213
Ease of Admin
Not enough data
8.1
192
Quality of Support
8.7
9
7.8
276
Has the product been a good partner in doing business?
Not enough data
8.7
193
Product Direction (% positive)
6.1
9
9.1
276
Features by Category
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
8.3
6
7.4
182
9.2
6
8.9
200
8.3
6
8.4
195
8.9
6
8.4
190
On the Job
9.4
6
8.6
196
9.4
6
7.8
198
9.7
6
7.3
180
8.9
6
8.5
201
8.9
6
8.1
170
After the Job
9.2
6
8.4
200
8.1
6
8.3
198
9.4
6
8.7
198
8.7
5
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
FieldConnect and ServiceTitan are categorized as Field Service Management
Unique Categories
FieldConnect is categorized as Tools for ERP
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
FieldConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
27.3%
Security and Investigations
9.1%
Program Development
9.1%
Packaging and Containers
9.1%
Marketing and Advertising
9.1%
Other
36.4%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Discussions
FieldConnect has no discussions with answers
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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