# FieldAware by GPS Insight vs Verizon Connect Comparison

| | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 3.8 out of 5 | 
| **Total Reviews** | 32 | 961 | 
| **Largest Market Segment** | Small-Business (75.0% of reviews) | Small-Business (66.3% of reviews) | 
| **Entry Level Price** | $49/Month Up to 2 users  | No pricing available | 

---
## Top Pros & Cons

### FieldAware by GPS Insight

**Not enough data**

### Verizon Connect

Pros:
- Features (5 reviews)
- Ease of Use (4 reviews)

Cons:
- Poor Customer Support (7 reviews)
- Poor Support (7 reviews)

---
## Ratings Comparison
| Rating | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
  | **Meets Requirements** | 8.2 (29 reviews) | 8.0 (658 reviews) | 
  | **Ease of Use** | 8.2 (29 reviews) | 8.3 (666 reviews) | 
  | **Ease of Setup** | 6.3 (14 reviews) | 7.7 (553 reviews) | 
  | **Ease of Admin** | 7.3 (16 reviews) | 8.1 (552 reviews) | 
  | **Quality of Support** | 7.9 (29 reviews) | 6.9 (643 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (16 reviews) | 7.1 (555 reviews) | 
  | **Product Direction (% positive)** | 7.6 (29 reviews) | 6.3 (577 reviews) | 

---
## Pricing

### FieldAware by GPS Insight

#### Entry-Level Pricing

Plan: Starter

Price: $49/Month Up to 2 users 

Key Features:
- CRM, Estimating, Invoicing, Payment
- Scheduling, Work Orders, Parts and Services
- Dispatching, Geo Tracking, Notifications 

[Browse all 5 editions](https://www.g2.com/products/fieldaware-by-gps-insight/pricing)

#### Free Trial

Yes

### Verizon Connect

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **FieldAware by GPS Insight** | N/A | N/A |
| **Verizon Connect** | 8.2/10 | 202 |

#### Routing

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Master Routing** | Not enough data | 8.5 (107 reviews) | 
| **Default Routes** | Not enough data | 8.3 (104 reviews) | 
| **Route Assignment** | Not enough data | 8.3 (103 reviews) | 

#### Scheduling

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Master Schedule** | Not enough data | 8.0 (97 reviews) | 
| **Constraints** | Not enough data | 7.9 (85 reviews) | 
| **Adjustments** | Not enough data | 8.1 (90 reviews) | 
| **ETA** | Not enough data | 8.6 (126 reviews) | 

#### Optimization

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Priorities** | Not enough data | 8.2 (98 reviews) | 
| **Real Time** | Not enough data | 8.8 (131 reviews) | 
| **Dynamic Routing** | Not enough data | 8.2 (100 reviews) | 

#### Analytics

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Performance** | Not enough data | 8.4 (116 reviews) | 
| **Time & Costs** | Not enough data | 8.4 (116 reviews) | 
| **Productivity** | Not enough data | 8.6 (128 reviews) | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **FieldAware by GPS Insight** | N/A | N/A |
| **Verizon Connect** | 7.6/10 | 470 |

#### Vehicle Management

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Inventory** | Not enough data | 7.9 (265 reviews) | 
| **Fuel Management** | Not enough data | 7.5 (246 reviews) | 
| **Maintenance** | Not enough data | 7.7 (278 reviews) | 
| **Vehicle Tracking** | Not enough data | 9.1 (438 reviews) | 

#### ELD Compliance

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Hours Logged** | Not enough data | 7.8 (149 reviews) | 
| **Preventive Maintenance** | Not enough data | 7.4 (162 reviews) | 
| **DVIR** | Not enough data | 6.8 (104 reviews) | 
| **Offline Access** | Not enough data | 6.6 (117 reviews) | 

#### Driver Management 

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Onboarding** | Not enough data | 7.9 (226 reviews) | 
| **Safety** | Not enough data | 8.4 (332 reviews) | 
| **Driver Tracking** | Not enough data | 8.9 (419 reviews) | 
| **Driver Behavior** | Not enough data | 8.5 (395 reviews) | 

#### Deliveries

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **ETAs** | Not enough data | 8.4 (241 reviews) | 
| **Proof of delivery** | Not enough data | 8.2 (184 reviews) | 
| **Route Optimization** | Not enough data | 8.2 (203 reviews) | 

#### Dashcam

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Automatic Incident Detection** | Not enough data | 7.6 (133 reviews) | 
| **Safety Score** | Not enough data | 7.7 (153 reviews) | 
| **Automated Footage Upload** | Not enough data | 7.7 (119 reviews) | 

#### Analytics

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | Not enough data | 8.2 (259 reviews) | 
| **Driver Performance** | Not enough data | 8.5 (335 reviews) | 
| **Costs** | Not enough data | 7.9 (254 reviews) | 

#### Agentic AI - Fleet Management

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 3.0 (5 reviews) | 
| **Decision Making** | Not enough data | 5.3 (5 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Collision Detection** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 

#### Generative AI - Fleet Management

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **FieldAware by GPS Insight** | N/A | N/A |
| **Verizon Connect** | 5.2/10 | 19 |

#### Vehicle Tracking

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Alerts** | Not enough data | 4.9 (17 reviews) | 
| **Locations** | Not enough data | 6.4 (17 reviews) | 
| **Fuel Consumption** | Not enough data | 4.3 (15 reviews) | 
| **Inventory** | Not enough data | 5.0 (16 reviews) | 
| **Geofencing** | Not enough data | 5.8 (16 reviews) | 

#### Driver Tracking

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Alerts** | Not enough data | 4.7 (16 reviews) | 
| **Mileage** | Not enough data | 5.4 (15 reviews) | 
| **Performance** | Not enough data | 5.1 (15 reviews) | 
| **ETAs** | Not enough data | 4.6 (15 reviews) | 

#### Analytics

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Vehicle Performance** | Not enough data | Feature Not Available | 
| **Driver Performance** | Not enough data | 5.8 (15 reviews) | 
| **Cost** | Not enough data | Feature Not Available | 

#### Agentic AI - Fleet Tracking

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldAware by GPS Insight** | 8.9/10 | 16 |
| **Verizon Connect** | 4.3/10 | 9 |

#### Generative AI

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 2.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 2.0 (5 reviews) | 

#### Before the Job

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Calendar** | 9.2 (15 reviews) | 4.3 (7 reviews) | 
| **Dispatch** | 8.9 (15 reviews) | 4.8 (8 reviews) | 
| **Roles** | 9.0 (12 reviews) | 4.7 (6 reviews) | 
| **Booking** | 8.6 (12 reviews) | 4.0 (7 reviews) | 

#### On the Job

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Location** | 9.6 (14 reviews) | 6.0 (8 reviews) | 
| **Employee Communication** | 8.9 (9 reviews) | 5.2 (8 reviews) | 
| **Behavior Monitoring** | 8.8 (8 reviews) | 5.4 (8 reviews) | 
| **Client Notifications** | 8.0 (9 reviews) | 5.4 (8 reviews) | 
| **Field Sales** | 9.6 (8 reviews) | 4.3 (9 reviews) | 

#### After the Job

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Reports** | 8.7 (13 reviews) | 5.6 (8 reviews) | 
| **Analytics** | 8.6 (14 reviews) | 5.6 (8 reviews) | 
| **Invoicing** | 8.9 (14 reviews) | 2.4 (7 reviews) | 
| **CRM Integrations** | 9.0 (8 reviews) | 2.9 (7 reviews) | 

#### Agentic AI - Field Service Management

| Feature | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)


**Unique to Verizon Connect (3):** [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Fleet Management Software](https://www.g2.com/categories/fleet-management), [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | FieldAware by GPS Insight | Verizon Connect | 
|---|---|---|
| **Small-Business** | 75.0% | 66.3% | 
| **Mid-Market** | 25.0% | 30.5% | 
| **Enterprise** | 0% | 3.2% | 

### By Industry

#### FieldAware by GPS Insight

- **Construction:** 25.0%
- **Glass, Ceramics & Concrete:** 15.6%
- **Consumer Services:** 9.4%
- **Civil Engineering:** 6.3%
- **Hospital & Health Care:** 6.3%
- **Alternative Medicine:** 3.1%
- **Consumer Goods:** 3.1%
- **Environmental Services:** 3.1%
- **Facilities Services:** 3.1%
- **Industrial Automation:** 3.1%
- **Other:** 21.9%

#### Verizon Connect

- **Construction:** 32.0%
- **Transportation/Trucking/Railroad:** 13.3%
- **Consumer Services:** 5.0%
- **Facilities Services:** 3.7%
- **Telecommunications:** 3.1%
- **Oil & Energy:** 2.7%
- **Environmental Services:** 2.3%
- **Automotive:** 2.1%
- **Utilities:** 1.9%
- **Wholesale:** 1.8%
- **Other:** 32.1%

---
## Alternatives

### Alternatives to FieldAware by GPS Insight

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
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- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (364 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5287 reviews)
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- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
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### Alternatives to Verizon Connect

- [Geotab](https://www.g2.com/products/geotab/reviews) — 4.5/5 stars (196 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (4541 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3109 reviews)
- [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews) — 4.7/5 stars (195 reviews)
- [GPS Insight](https://www.g2.com/products/gps-insight/reviews) — 4.5/5 stars (114 reviews)
- [Onfleet](https://www.g2.com/products/onfleet/reviews) — 4.6/5 stars (140 reviews)
- [Lytx](https://www.g2.com/products/lytx/reviews) — 4.3/5 stars (185 reviews)
- [Fleetio](https://www.g2.com/products/fleetio/reviews) — 4.6/5 stars (209 reviews)
- [Geopointe](https://www.g2.com/products/geopointe/reviews) — 4.2/5 stars (284 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)

---
## Top Discussions

### FieldAware by GPS Insight

No discussions available for this product.

### Verizon Connect

- Title: [Worst customer service I have ever dealt with! You can't believe anything they say!](https://www.g2.com/discussions/worst-customer-service-i-have-ever-dealt-with-you-can-t-believe-anything-they-say) — 2 comments, 1 upvote
  > **Top comment:** "Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha..."
- Title: [OVER ALL PERFORMANCE AND COSTS](https://www.g2.com/discussions/over-all-performance-and-costs) — 2 comments, 1 upvote
  > **Top comment:** "The service is good, but their business model is not.  i suppose if you were planning on having the service over a short period, it would be fine.  But the..."
- Title: [Why can I not order new gps units online?](https://www.g2.com/discussions/why-can-i-not-order-new-gps-units-online) — 2 comments, 1 upvote
  > **Top comment:** "Yes, we have that problem too.  did they ask you to sign a contract extension too?  the reason for this is technically they aren't selling you the units. ..."
- Title: [What is Verizon Connect used for?](https://www.g2.com/discussions/what-is-verizon-connect-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Vehicle GPS and asset tracking"
- Title: [Major Issues with GPS system](https://www.g2.com/discussions/major-issues-with-gps-system) — 1 comment, 1 upvote
  > **Top comment:** "What is the problem you are facing "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldaware-by-gps-insight-vs-verizon-connect)