# FieldAware by GPS Insight vs ServiceTitan Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ServiceTitan excels in user support, with many users praising their Customer Success Manager, Jay Flores, for his proactive communication and deep knowledge of the platform. This level of support seems to enhance user satisfaction significantly compared to FieldAware, which has received less recent feedback on support quality.
- **Users say** that ServiceTitan offers a more comprehensive integration with tools like QuickBooks Online, making financial management smoother. In contrast, while FieldAware provides real-time status updates for tasks, it lacks the same level of integration capabilities that users find beneficial in ServiceTitan.
- **Reviewers mention** that ServiceTitan's automation features help streamline tedious tasks, which is a significant advantage for users looking to improve efficiency. FieldAware, while user-friendly, does not seem to offer the same level of automation, which may limit its appeal for businesses seeking to optimize their workflows.
- **According to verified reviews** , ServiceTitan's ease of use is highlighted, with users appreciating the intuitive interface that simplifies daily operations. FieldAware also scores well in usability, but some users feel that it could benefit from further enhancements to match the seamless experience offered by ServiceTitan.
- **Users report** that ServiceTitan's reporting capabilities are robust, allowing for detailed insights that help in decision-making. FieldAware does provide useful reporting features, but users have noted that they are not as comprehensive, which could impact businesses that rely heavily on data analytics.
- **Reviewers highlight** that ServiceTitan's implementation process is generally quick and efficient, which is a crucial factor for businesses looking to get up and running without delays. FieldAware, while functional, has received feedback indicating that its setup process could be improved to better meet user expectations.



| | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 32 | 373 | 
| **Largest Market Segment** | Small-Business (75.0% of reviews) | Small-Business (65.4% of reviews) | 
| **Entry Level Price** | $49/Month Up to 2 users  | No pricing available | 

---
## Top Pros & Cons

### FieldAware by GPS Insight

**Not enough data**

### ServiceTitan

Pros:
- Ease of Use (35 reviews)
- Customer Support (27 reviews)

Cons:
- Learning Curve (20 reviews)
- Improvement Needed (19 reviews)

---
## Ratings Comparison
| Rating | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
  | **Meets Requirements** | 8.2 (29 reviews) | 8.7 (304 reviews) | 
  | **Ease of Use** | 8.2 (29 reviews) | 8.3 (309 reviews) | 
  | **Ease of Setup** | 6.3 (14 reviews) | 6.7 (236 reviews) | 
  | **Ease of Admin** | 7.3 (16 reviews) | 8.0 (200 reviews) | 
  | **Quality of Support** | 7.9 (29 reviews) | 7.8 (299 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (16 reviews) | 8.7 (201 reviews) | 
  | **Product Direction (% positive)** | 7.6 (29 reviews) | 9.0 (298 reviews) | 

---
## Pricing

### FieldAware by GPS Insight

#### Entry-Level Pricing

Plan: Starter

Price: $49/Month Up to 2 users 

Key Features:
- CRM, Estimating, Invoicing, Payment
- Scheduling, Work Orders, Parts and Services
- Dispatching, Geo Tracking, Notifications 

[Browse all 5 editions](https://www.g2.com/products/fieldaware-by-gps-insight/pricing)

#### Free Trial

Yes

### ServiceTitan

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **FieldAware by GPS Insight** | 8.9/10 | 16 |
| **ServiceTitan** | 7.6/10 | 233 |

#### Generative AI

| Feature | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.9 (85 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.9 (81 reviews) | 

#### Before the Job

| Feature | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
| **Calendar** | 9.2 (15 reviews) | 7.4 (190 reviews) | 
| **Dispatch** | 8.9 (15 reviews) | 8.9 (218 reviews) | 
| **Roles** | 9.0 (12 reviews) | 8.4 (201 reviews) | 
| **Booking** | 8.6 (12 reviews) | 8.4 (194 reviews) | 

#### On the Job

| Feature | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
| **Location** | 9.6 (14 reviews) | 8.6 (201 reviews) | 
| **Employee Communication** | 8.9 (9 reviews) | 7.8 (205 reviews) | 
| **Behavior Monitoring** | 8.8 (8 reviews) | 7.3 (183 reviews) | 
| **Client Notifications** | 8.0 (9 reviews) | 8.5 (207 reviews) | 
| **Field Sales** | 9.6 (8 reviews) | 8.1 (175 reviews) | 

#### After the Job

| Feature | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
| **Reports** | 8.7 (13 reviews) | 8.4 (212 reviews) | 
| **Analytics** | 8.6 (14 reviews) | 8.3 (206 reviews) | 
| **Invoicing** | 8.9 (14 reviews) | 8.7 (209 reviews) | 
| **CRM Integrations** | 9.0 (8 reviews) | 7.9 (186 reviews) | 

#### Agentic AI - Field Service Management

| Feature | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.2 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.0 (18 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (18 reviews) | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)


**Unique to ServiceTitan (2):** [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac)


---
## Reviewer Demographics

### By Company Size

| Segment | FieldAware by GPS Insight | ServiceTitan | 
|---|---|---|
| **Small-Business** | 75.0% | 65.4% | 
| **Mid-Market** | 25.0% | 32.7% | 
| **Enterprise** | 0% | 1.9% | 

### By Industry

#### FieldAware by GPS Insight

- **Construction:** 25.0%
- **Glass, Ceramics & Concrete:** 15.6%
- **Consumer Services:** 9.4%
- **Civil Engineering:** 6.3%
- **Hospital & Health Care:** 6.3%
- **Alternative Medicine:** 3.1%
- **Consumer Goods:** 3.1%
- **Environmental Services:** 3.1%
- **Facilities Services:** 3.1%
- **Industrial Automation:** 3.1%
- **Other:** 21.9%

#### ServiceTitan

- **Construction:** 38.2%
- **Consumer Services:** 22.9%
- **Utilities:** 4.2%
- **Marketing and Advertising:** 3.7%
- **Accounting:** 3.7%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Facilities Services:** 2.5%
- **Information Technology and Services:** 2.0%
- **Retail:** 1.7%
- **Building Materials:** 1.7%
- **Other:** 16.7%

---
## Alternatives

### Alternatives to FieldAware by GPS Insight

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (961 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (364 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5287 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4842 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1554 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews)

### Alternatives to ServiceTitan

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (425 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (364 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (121 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (59 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [BuildOps](https://www.g2.com/products/buildops/reviews) — 4.2/5 stars (69 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1046 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)

---
## Top Discussions

### FieldAware by GPS Insight

No discussions available for this product.

### ServiceTitan

- Title: [Is it easy to migrate to ServiceTitan?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-servicetitan) — 4 comments, 1 upvote
  > **Top comment:** "The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the..."
- Title: [What is ServiceTitan?](https://www.g2.com/discussions/what-is-servicetitan) — 2 comments
  > **Top comment:** "Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control.  They are expanding to other..."
- Title: [What is ServiceTitan used for?](https://www.g2.com/discussions/what-is-servicetitan-used-for) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system.  It is cloud based.  It has it all.  It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [What is Titan software?](https://www.g2.com/discussions/what-is-titan-software) — 1 comment, 1 upvote
  > **Top comment:** "Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,..."
- Title: [Does ServiceTitan integrate with QuickBooks?](https://www.g2.com/discussions/does-servicetitan-integrate-with-quickbooks) — 1 comment, 2 upvotes
  > **Top comment:** "Yes, it integrates with Quickbooks"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fieldaware-by-gps-insight-vs-servicetitan)