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# FieldAware by GPS Insight vs PTC Field Service Management (FSM) Comparison - What are their main differences?

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FieldAware by GPS InsightServiceMax[+ Add Product](#)

Pricing

**FieldAware by GPS Insight**
Free Trial

**$49/Month** Up to 2 users · Starter

**PTC Field Service Management (FSM)**
 **Contact Us** 1 User · ServiceMax FSM Enterprise Edition

**Pricing Insights**
from reviews

Time to Implement

**FieldAware by GPS Insight**
2 monthsFaster

Based on 11 responses

**PTC Field Service Management (FSM)**
6 months

Based on 8 responses

Return on Investment

**FieldAware by GPS Insight**
23 months

Based on 9 responses

**PTC Field Service Management (FSM)**
16 months7 months sooner

Based on 5 responses

Perceived Cost

**FieldAware by GPS Insight**
$$$$$

**PTC Field Service Management (FSM)**
$$$$$

Average Discount

**FieldAware by GPS Insight**
Not enough reviews yet

**PTC Field Service Management (FSM)**
13%

 ![FieldAware by GPS Insight](https://images.g2crowd.com/uploads/product/hd_favicon/7e1a70d00adedf32a08856ddf34ab0a3/fieldaware-by-gps-insight.svg "FieldAware by GPS Insight")

 ![PTC Field Service Management (FSM)](https://images.g2crowd.com/uploads/product/hd_favicon/f2de0371c12281b7f2f7a33cca791dac/ptc-field-service-management-fsm.svg "PTC Field Service Management (FSM)")

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**Pros & Cons**
from reviews

**FieldAware by GPS Insight**
Not enough data

**PTC Field Service Management (FSM)**
[
Easy Communication (10)
](https://www.g2.com/products/ptc-field-service-management-fsm/reviews?filters%5Bsentiment_snippet%5D=2221322&qs=pros-and-cons#reviews)[
Communication (9)
](https://www.g2.com/products/ptc-field-service-management-fsm/reviews?filters%5Bsentiment_snippet%5D=2221314&qs=pros-and-cons#reviews)[
Connectivity Issues (5)
](https://www.g2.com/products/ptc-field-service-management-fsm/reviews?filters%5Bsentiment_snippet%5D=1360035&qs=pros-and-cons#reviews)[
Expensive (5)
](https://www.g2.com/products/ptc-field-service-management-fsm/reviews?filters%5Bsentiment_snippet%5D=1360555&qs=pros-and-cons#reviews)

Integrations

**FieldAware by GPS Insight**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_56aa79069152967770c0e5a7ae07b2a5/bms.jpg "Product Avatar Image")

BMS

](https://www.g2.com/products/bms/reviews)[
View all
](https://www.g2.com/products/fieldaware-by-gps-insight/integrations)

**PTC Field Service Management (FSM)**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image")

Salesforce Platform

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image")

Salesforce Service Cloud

](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)[
View all
](https://www.g2.com/products/ptc-field-service-management-fsm/integrations)

Screenshots

**FieldAware by GPS Insight**
 ![FieldAware by GPS Insight screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152007/GPSI-Products-Review-Sites-FSM.jpg)

**PTC Field Service Management (FSM)**
 ![PTC Field Service Management (FSM) screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/109370/Mockup-iPhone-Repair-Work-Order-SMX.png)

**Ratings**
from reviews

Meets Requirements

**FieldAware by GPS Insight**

8.3

8.330

**PTC Field Service Management (FSM)**

8.5

8.5126

Ease of Use

**FieldAware by GPS Insight**

8.2

8.230

**PTC Field Service Management (FSM)**

8.4

8.4126

Ease of Setup

**FieldAware by GPS Insight**

6.6

6.615

**PTC Field Service Management (FSM)**

8.1

8.171

Ease of Admin

**FieldAware by GPS Insight**

7.3

7.316

**PTC Field Service Management (FSM)**

8.1

8.155

Quality of Support

**FieldAware by GPS Insight**

7.9

7.930

**PTC Field Service Management (FSM)**

8.1

8.1121

Has the product been a good partner in doing business?

**FieldAware by GPS Insight**

7.6

7.616

**PTC Field Service Management (FSM)**

8.4

8.454

Product Direction (% positive)

**FieldAware by GPS Insight**

7.7

7.730

**PTC Field Service Management (FSM)**

8.5

8.5120

**Features**
ratings from reviews

Field Service Management

8.9

17

8.0

73

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
75.8%

Mid-Market(51-1000 emp.)
24.2%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
75.8%

Mid-Market(51-1000 emp.)
24.2%

Enterprise(\> 1000 emp.)
0%

Small-Business(50 or fewer emp.)
24.4%

Mid-Market(51-1000 emp.)
40.7%

Enterprise(\> 1000 emp.)
34.8%

Small-Business(50 or fewer emp.)
24.4%

Mid-Market(51-1000 emp.)
40.7%

Enterprise(\> 1000 emp.)
34.8%

**Reviewers' Industry**

[![FieldAware by GPS Insight](https://images.g2crowd.com/uploads/product/hd_favicon/7e1a70d00adedf32a08856ddf34ab0a3/fieldaware-by-gps-insight.svg "FieldAware by GPS Insight")](https://www.g2.com/products/fieldaware-by-gps-insight/reviews)
FieldAware by GPS Insight

Construction
24.2%

Glass, Ceramics & Concrete
15.2%

Consumer Services
9.1%

Civil Engineering
6.1%

Hospital & Health Care
6.1%

Other
39.4%

[![PTC Field Service Management (FSM)](https://images.g2crowd.com/uploads/product/hd_favicon/f2de0371c12281b7f2f7a33cca791dac/ptc-field-service-management-fsm.svg "PTC Field Service Management (FSM)")](https://www.g2.com/products/ptc-field-service-management-fsm/reviews)
PTC Field Service Management (FSM)

Information Technology and Services
20.1%

Medical Devices
8.6%

Oil & Energy
6.5%

Telecommunications
5.8%

Computer Software
5.8%

Other
53.2%

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