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Compare Fidel API and Plaid 
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At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (63.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Fidel API
Star Rating
(15)4.6 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Fidel APIPlaid
Star Rating
(43)4.2 out of 5
Market Segments
Small-Business (63.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PlaidSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Plaid excels in its ease of integration, with many reviewers mentioning that the API is straightforward to implement, making it a preferred choice for small businesses looking to quickly connect their applications to financial data.
- Reviewers mention that Fidel API stands out for its robust fraud detection capabilities, with features like real-time monitoring and alerts that users find particularly effective in mitigating risks associated with payment processing.
- G2 users highlight that Plaid's quality of support is a notable area for improvement, as many users express concerns about the responsiveness and helpfulness of customer service, contrasting with Fidel API, which has received high praise for its professional support and documentation.
- Users on G2 report that while both platforms offer mobile SDKs, Fidel API's mobile functionality is more comprehensive, allowing for better customer authentication and seamless integration into mobile applications, which is crucial for businesses focusing on mobile-first strategies.
- Reviewers say that Plaid's dashboard is user-friendly and provides essential insights, but some users feel that it lacks advanced reporting features compared to Fidel API, which offers more detailed intelligence reporting and incident reports that help businesses stay compliant.
- Users report that while both products support regulatory compliance, Fidel API shines with its extensive documentation on compliance regulations and jurisdictions, making it easier for businesses to navigate complex legal requirements compared to Plaid.
Pricing
Entry-Level Pricing
Fidel API
No pricing availablePlaid
No pricing availableFree Trial
Fidel API
No trial information availablePlaid
No trial information availableRatings
Meets Requirements
9.2
8
8.5
33
Ease of Use
9.3
7
8.8
33
Ease of Setup
Not enough data
8.9
16
Ease of Admin
Not enough data
8.5
9
Quality of Support
9.6
8
7.9
29
Has the product been a good partner in doing business?
Not enough data
7.6
9
Product Direction (% positive)
10.0
6
8.2
32
Features by Category
Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Platform Interoperability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Mobile Banking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fraud Detection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fidel API and Plaid are categorized as Financial Data APIs
Unique Categories
Fidel API has no unique categories
Plaid is categorized as Unified APIs, Identity Verification, Biometric Authentication, Anti-Money Laundering (AML), Address Verification, Fraud Detection, Mobile Banking, and Underwriting & Rating
Reviews
Reviewers' Company Size
Fidel API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Plaid
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
28.6%
Restaurants
14.3%
Fund-Raising
14.3%
Retail
7.1%
Renewables & Environment
7.1%
Other
28.6%
Financial Services
34.2%
Computer Software
10.5%
Internet
5.3%
Entertainment
5.3%
Consumer Services
5.3%
Other
39.5%
Alternatives
Discussions
Fidel API has no discussions with answers
Plaid has no discussions with answers
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