G2 reviewers report that Gong excels in providing detailed meeting messages, which help users understand customer needs better. One user highlighted how Gong's ability to capture and analyze calls has become a valuable part of their daily workflow, allowing them to improve their communication skills.
Users say Fellow stands out for its structured meeting agendas and organization, which enhance accountability and efficiency. Reviewers appreciate the platform's ability to take minutes during meetings, ensuring that team members have access to the right notes and insights.
According to verified reviews, Gong's implementation process is praised for being quick and intuitive, with users noting that the initial setup was easy. This contrasts with Fellow, which, while also user-friendly, may not have the same level of detailed onboarding support as Gong.
Reviewers mention that Fellow's AI chat feature for writing up emails after calls is a standout capability, making it a favorite among users for post-meeting follow-ups. However, Gong's comprehensive call analysis offers a different kind of value, helping users query customer information effectively when needed.
G2 reviewers highlight that Gong has a significantly larger user base, which contributes to its higher overall satisfaction ratings. With over 6,300 reviews, users feel confident in the product's reliability and effectiveness, while Fellow, with fewer reviews, may not have the same level of established trust.
Users report that both products have strong support, but Fellow slightly edges out Gong in quality of support ratings. Fellow's collaborative solutions are noted for ensuring that team members stay aligned, while Gong's support is also well-regarded, particularly for its responsiveness to user needs.
Pricing
Entry-Level Pricing
Fellow
Free
Free
Free for teams of less than 10 wanting to try out Fellow for an unlimited period of time.
Fellow is your digital notepad, but so much more. It integrates with most meeting platforms out there so you always have the notes for that meeting...Read more
What is fellow app?
3 Comments
JY
Fellow is a great organization tool that allows you to create/use templates to track discussions happening in meetings (group or 1-1), that make these...Read more
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
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