Introducing G2.ai, the future of software buying.Try now
Compare Feefo and Reviews.io 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
rater8
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Feedback Platform
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Bizrate Insights
Visit Website
At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (84.8% of reviews)
Entry-Level Pricing
Starting at £149.00 Per Month
$29.00 300 Review Invites Per Month
Feefo
Star Rating
(127)4.6 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing plansReviews.io
Star Rating
(604)4.8 out of 5
Market Segments
Small-Business (84.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 300 Review Invites Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reviews.io excels in customer support, with users highlighting the platform's "ultra fast online customer support" and the responsiveness of the support team, making it a reliable choice for businesses needing quick assistance.
- Users say that Feefo offers a highly autonomous experience once implemented, allowing for automated data uploads and minimal ongoing input, which is particularly beneficial for businesses looking for a hands-off solution.
- Reviewers mention that Reviews.io provides a more flexible platform with great integration capabilities, making it easy to connect with industry standards like Klaviyo, which is a significant advantage for businesses focused on marketing automation.
- According to verified reviews, Feefo is praised for its user-friendly interface, especially for first-time business owners, who find it "incredibly easy to navigate," indicating that it may be a better fit for those new to review management.
- G2 reviewers highlight that Reviews.io has a higher overall satisfaction score, reflecting a strong preference among users for its ease of use and setup, with many appreciating the intuitive onboarding process that helps them get started quickly.
- Users report that while both platforms have strong features, Reviews.io stands out in terms of total number of reviews and recent activity, suggesting a more active user base and potentially more up-to-date feedback, which can be crucial for businesses evaluating their options.
Pricing
Entry-Level Pricing
Feefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
Reviews.io
Essentials
$29.00
300 Review Invites Per Month
Build trust & drive conversions, it's easier than ever to get started.
- Product & Company Reviews
- Photo & Video Reviews
- Automated Review Collection
Free Trial
Feefo
No trial information availableReviews.io
Free Trial is available
Ratings
Meets Requirements
8.8
120
9.2
497
Ease of Use
8.7
120
8.9
503
Ease of Setup
8.7
89
8.6
370
Ease of Admin
8.5
60
9.0
305
Quality of Support
9.5
119
9.7
502
Has the product been a good partner in doing business?
9.4
63
9.4
305
Product Direction (% positive)
9.3
115
9.4
455
Features by Category
SEO Auditing & Monitoring
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Not enough data
Agentic AI - SEO Tools
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
SEO Content & Rankings
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
SEO Reporting
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Not enough data
Customization
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Not enough data
Generative AI
7.8
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
Collection
7.9
76
|
Verified
8.3
125
8.5
79
|
Verified
8.8
221
|
Verified
8.1
80
|
Verified
8.6
220
|
Verified
8.3
77
|
Verified
8.6
211
|
Verified
7.4
75
8.2
186
|
Verified
Agentic AI - Review Management
7.1
40
8.2
13
7.2
40
8.5
13
Moderation
8.9
76
|
Verified
8.9
211
|
Verified
8.6
75
|
Verified
8.9
204
|
Verified
8.3
72
|
Verified
8.3
176
|
Verified
Use Cases
8.2
70
|
Verified
9.0
197
|
Verified
8.3
65
|
Verified
8.6
175
|
Verified
8.5
73
|
Verified
9.1
204
|
Verified
Administration
6.7
66
|
Verified
7.7
163
|
Verified
7.6
66
8.0
101
8.0
70
|
Verified
8.5
172
|
Verified
8.0
68
|
Verified
8.8
175
|
Verified
7.2
65
Feature Not Available
Display Options
8.7
68
|
Verified
8.5
171
|
Verified
8.8
67
|
Verified
8.9
196
|
Verified
8.6
66
|
Verified
8.8
190
|
Verified
7.7
64
|
Verified
8.6
172
|
Verified
Generative AI
Feature Not Available
8.1
101
Consumer Intelligence
9.2
53
|
Verified
9.4
199
|
Verified
7.4
47
8.8
169
|
Verified
8.4
48
|
Verified
8.8
177
|
Verified
Reporting
6.9
44
8.0
149
7.6
46
|
Verified
8.3
156
|
Verified
8.7
52
|
Verified
9.1
192
|
Verified
Media Monitoring
6.1
43
7.9
150
|
Verified
6.3
43
8.0
148
|
Verified
6.2
43
8.1
150
|
Verified
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
7.9
75
Agentic AI - Online Reputation Management
6.3
27
8.1
25
6.1
26
8.7
24
6.6
25
8.6
23
6.5
25
8.5
24
7.1
25
8.6
24
6.9
25
8.7
24
Categories
Categories
Shared Categories
Feefo and Reviews.io are categorized as Online Reputation Management and Review Management
Unique Categories
Feefo is categorized as SEO Tools and Experience Management
Reviews.io has no unique categories
Reviews
Reviewers' Company Size
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviews.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
17.1%
Leisure, Travel & Tourism
15.4%
Financial Services
6.5%
Insurance
4.9%
Apparel & Fashion
4.9%
Other
51.2%
Retail
25.5%
Apparel & Fashion
8.6%
Consumer Goods
6.1%
Health, Wellness and Fitness
5.7%
Marketing and Advertising
3.7%
Other
50.3%
Discussions
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
Reviews.io has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
