Compare Feefo and Reviewbox 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Mid-Market (67.9% of reviews)
Entry-Level Pricing
Starting at £149.00 Per Month
No pricing available
Feefo
Star Rating
(130)4.6 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at £149.00 Per Month
Browse all 3 pricing plansReviewbox
Star Rating
(28)4.7 out of 5
Market Segments
Mid-Market (67.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ReviewboxSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Feefo excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Reviewbox. Users appreciate its autonomous nature, noting that once implemented, it requires minimal input aside from responding to reviews.
- Users say that Feefo's ease of use is a standout feature, with many first-time business owners finding it incredibly intuitive. Reviewers highlight its consistent user interface, which doesn't change often, making navigation straightforward.
- According to verified reviews, Reviewbox shines in its ability to gather real-time feedback, which users find crucial for addressing product issues promptly. This feature has helped teams improve their response times and overall customer satisfaction.
- Reviewers mention that while Feefo has a robust implementation process, Reviewbox offers a slightly smoother setup experience. Users appreciate how easy it is to upload tasks and track progress within Reviewbox, making it a practical choice for teams focused on efficiency.
- G2 reviewers highlight that Feefo has a larger volume of reviews, indicating a more established presence in the market. With 127 reviews compared to Reviewbox's 28, users may find Feefo's feedback more reliable and reflective of broader user experiences.
- Users note that while Reviewbox has a higher rating for quality of support, Feefo is not far behind. Reviewers commend Feefo's support quality, emphasizing its effectiveness in helping users navigate the software, which is crucial for businesses that rely on timely assistance.
Pricing
Entry-Level Pricing
Feefo
Essentials
Starting at £149.00
Per Month
Feefo Essentials is an all-around solution to collecting feedback and gaining insights.
- Verified Product and Service Reviews – Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms
- Customer Success Team – Get support from our team of experts and make the most of your feedback
- Review Response – Show how much feedback means to you by responding to each review
Reviewbox
No pricing availableFree Trial
Feefo
No trial information availableReviewbox
Free Trial is available
Ratings
Meets Requirements
8.9
123
9.5
28
Ease of Use
8.7
123
8.5
28
Ease of Setup
8.7
92
9.2
13
Ease of Admin
8.5
62
9.2
13
Quality of Support
9.5
122
9.9
27
Has the product been a good partner in doing business?
9.4
65
10.0
13
Product Direction (% positive)
9.3
118
9.6
28
Features by Category
Integration
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Store Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Online Marketplace Optimization Tools
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
7.2
18
Not enough data
7.2
18
Not enough data
7.3
19
Not enough data
7.1
18
Not enough data
Agentic AI - SEO Tools
6.9
12
Not enough data
7.3
11
Not enough data
8.0
11
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
7.6
11
Not enough data
7.8
12
Not enough data
SEO Content & Rankings
7.7
19
Not enough data
7.5
18
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
7.3
17
Not enough data
SEO Reporting
7.3
19
Not enough data
7.5
18
Not enough data
7.8
18
Not enough data
7.4
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
8.7
34
Not enough data
8.5
30
Not enough data
8.0
28
Not enough data
7.0
28
Not enough data
Customization
7.9
29
Not enough data
7.4
28
Not enough data
7.5
27
Not enough data
7.1
25
Not enough data
Generative AI
7.8
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
7.1
16
Not enough data
7.1
16
Not enough data
7.1
16
Not enough data
7.1
17
Not enough data
Collection
7.9
76
|
Verified
Feature Not Available
8.5
79
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.4
75
Not enough data
Agentic AI - Review Management
7.1
40
Not enough data
7.2
40
Not enough data
Moderation
9.0
78
|
Verified
Not enough data
8.6
75
|
Verified
Not enough data
8.3
72
|
Verified
Feature Not Available
Use Cases
8.3
71
|
Verified
Not enough data
8.3
66
|
Verified
Not enough data
8.5
73
|
Verified
Feature Not Available
Administration
6.7
66
|
Verified
Feature Not Available
7.6
66
Feature Not Available
8.0
72
|
Verified
Not enough data
8.0
68
|
Verified
Not enough data
7.2
65
Not enough data
Display Options
8.7
68
|
Verified
Not enough data
8.8
68
|
Verified
Feature Not Available
8.6
67
|
Verified
Not enough data
7.7
64
|
Verified
Feature Not Available
Generative AI
Feature Not Available
Not enough data
Consumer Intelligence
9.3
55
|
Verified
Not enough data
7.4
47
Not enough data
8.4
48
|
Verified
Not enough data
Reporting
6.9
44
Not enough data
7.6
46
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Media Monitoring
6.1
43
Not enough data
6.3
43
Not enough data
6.3
44
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
6.3
27
Not enough data
6.1
26
Not enough data
6.6
25
Not enough data
6.5
25
Not enough data
7.1
25
Not enough data
6.9
25
Not enough data
Categories
Categories
Shared Categories
Feefo and Reviewbox are categorized as Review Management
Unique Categories
Reviewbox is categorized as Online Marketplace Optimization Tools and E-Commerce Analytics
Reviews
Reviewers' Company Size
Feefo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reviewbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
16.7%
Leisure, Travel & Tourism
15.1%
Financial Services
6.3%
Insurance
5.6%
Apparel & Fashion
4.8%
Other
51.6%
Wholesale
10.7%
Sporting Goods
10.7%
Marketing and Advertising
10.7%
Building Materials
10.7%
Consumer Goods
10.7%
Other
46.4%
Discussions
What is Feefo used for?
1 Comment
Official Response from Feefo
From sales-boosting insights to confidence-enhancing tools, Feefo helps you grow profits and build trust. We’re more than just a verified reviews platform....Read more
Feefo has no more discussions with answers
Reviewbox has no discussions with answers
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